Investigations

Low Pressure Fuel Supply Hose Leak

NHTSA Preliminary Evaluation PE18002 — closed, opened 2018-03-13 and involving the MERCEDES-BENZ METRIS.

PE18002 Preliminary Evaluation Closed

Vehicle: MERCEDES-BENZ METRIS View model page

NHTSA investigation PE18002 is a Preliminary Evaluation opened on 2018-03-13 and currently closed. The subject of record is MERCEDES-BENZ METRIS, which places this file inside the Office of Defects Investigation queue for MERCEDES-BENZ. Latest activity on this investigation was logged on 2019-06-18 — NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.

A Preliminary Evaluation like PE18002 is the entry point of the federal defect-investigation process. NHTSA engineers scan complaint databases, field reports, and manufacturer data to decide whether an Engineering Analysis is warranted, whether a voluntary recall is already sufficient, or whether the pattern does not rise to a defect finding.

Investigators summarized the matter as follows: "On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metri..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related MERCEDES-BENZ files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.

Status
Closed
Type
Preliminary Evaluation
Opened
2018-03-13
Latest Activity
2019-06-18

Investigation Summary

On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837). The recall scope includes approximately 12,383 Metris vehicles manufactured from March 2, 2015 (SOP) to March 15, 2017. The defects may result in leakage from an upper hose connection that feeds the high-pressure fuel pump or from a lower hose connection of the fuel transition hose between the underbody fuel line and the Shrader valve. The upper connection defect was caused by thermal aging of the hose material (Veritas hose), resulting in a loss of elasticity over time. The thermal aging of the hose leads to a progressive reduction of sealing performance, which is most evident at low ambient temperatures. The problem was corrected by changing to a hose with better material properties (ContiTech hose). The lower connection defect was caused by a manufacturing process problem, where the hose clamp may have been installed using an incorrect tool. The recall remedy involves replacing the upper and lower hoses and clamps, as necessary, and ensuring proper installation. The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-002 to investigate nine (9) complaints (VOQs) reporting incidents of gasoline odor or leakage in nine (9) model year (MY) 2016 Mercedes-Benz Metris vans (subject vehicles). Eight (8) of the VOQs indicated that the problem occurred in cold ambient temperatures, either during engine warm-up after a cold start or after the vehicle had been parked and shutoff. Two (2) of the consumers have indicated to ODI that the problems were diagnosed by dealer service technicians as the upper hose connection defect. As part of PE18-002, ODI analyzed information related to the incidents reported to the Office by consumers and analyzed the information provided by Daimler Vans in response to ODI's inform

About This Investigation Type

A Preliminary Evaluation (PE) is the first phase of NHTSA's investigation process. It is opened when the agency identifies a potential safety defect pattern, usually triggered by consumer complaints, manufacturer reports, or field monitoring. During a PE, NHTSA gathers information to determine whether a formal engineering analysis is warranted.

Other MERCEDES-BENZ Investigations

Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. Learn more.