MAZDA CX9 · model year

2007 MAZDA CX9

23 NHTSA complaints, and 1 active recall for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2007MAZDACX9 carries 23 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 2 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2007 CX9 is suspension with 8 filings, followed by air bags (7) and power train (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 21 investigation files overlapping the 2007 CX9, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

23
Complaints
0
Crashes
2
Fires
1
Injuries
0
Deaths

Total Complaints

23 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
SUSPENSION8
AIR BAGS7
POWER TRAIN2
UNKNOWN OR OTHER2
STEERING1
WHEELS1
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR1
ELECTRICAL SYSTEM1

Recalls (1)

09V06600023/02/2009

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

MAZDA IS RECALLING 30,600 MY 2007-2009 CX9 VEHICLES EQUIPPED WITH POWER ADJUSTABLE SEAT WITH POSITION MEMORY FUNCTION. THE SEAT HARNESS ROUTED UNDERNEATH THE SEAT CUSHION MAY INTERFERE WITH THE FRONT COVER BRACKET WHICH IS ATTACHED ON THE FRONT SIDE OF THE SEAT CUSHION. DUE TO THIS THE COVERING OF

Recent Complaints

20190617SUSPENSION

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 20 MPH, A SNAP NOISE WAS HEARD FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO DRIVE INTO A PARKING LOT AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) APPROXIMATELY TWO YEARS AGO, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER (OAK LAWN MAZDA, 708-233-7700, LOCATED AT 6750 W 95TH ST, OAK LAWN, IL 60453) AND WAS INFORMED THAT THE WARRANTY EXPIRED; THEREFORE, THE FAILURE WOULD NOT BE COVERED BY THE RECALL AGAIN. THE CONTACT CALLED THE MANUFACTURER, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

20180201SUSPENSION

THERE WAS A RECALL ON CONTROL ARMS I HAVE HAD THE REPAIRS DONE 3 TIMES I BELIEVE THESE ARE CAUSING OTHER DAMAGES TO THE CAR! THAT CANNOT STAY REPAIRED THE SAME THINGS CONTINUE TO BREAK ON THIS OVER AND OVER!! I WANT TO GET RID OF THIS CAR. I OWE WAY MORE THAN IT'S VALUE. HOWEVER I CAN'T TRADE IT IN BECAUSE OF THESE RECALLS AND IT BEING UNFIXABLE

20180120SUSPENSION

IN 2016 I GOT A RECALL #8515G AND THAT WAS PERFORMED BY MAZDA DEALER ON MARCH 16 2016 (SEE DOC ATTACHED) AFTER THE RECALL WE HAVE STARTING HEARING A HORRIBLE NOISE, AND MOSTLY IN WINTER, SO I HAVE TOOK AGAIN TO MAZDA TO INSPECT TWICE BUT THEY HAVE HEAR THAT NOISE AND HAVE FOUND ANYTHING. THIS PAST WEEKEND THEY WERE MORE DEEPLY ON THIS INSPECTION AND WHAT THEY FOUND IS THE RF LOW CONTROL ARM JOINT (BALL JOINT) HAS PLAY RF OUTER TIE ROD END HAS PLAY TOO (SEE ATTACHED REPORT FROM MAZDA) THE COSTS ESTIMATES TO FIX THIS PROBLEM IS ABOUT $587 PLUS TAXES.. WHAT THEY SAY ABOUT THE NOISE IS PROBABLY COMES FROM THIS ISSUES WHICH WAS SUPPOSED FIXED BY THE RECALL BUT AFTER 20000 MILES THIS ISSUES IS COMING AGAIN.. WHAT THEY SAY THIS IS NOT NORMAL KIND OF THIS REPAIRS COULD BE LONGER THAN 10 YEARS WITH NOT SUCH A ISSUES.. MY CONCERNS ARE THE SAFETY ON MY FAMILY, NOW MY WIFE AND MY GRANDKIDS ARE DRIVING THIS CAR EVERYDAY, AND I'M PUTTING THEM ON A UNSAFETY SITUATION BY THIS RECALL....

Mileage: 82,538

20170925AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE DEALER (TASCA FORD MAZDA, 200 FALL RIVER AVE, SEEKONK, MA, 02771) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR, BUT WOULD ORDER AND HAVE THEM WITHIN TWO WEEKS. THREE WEEKS LATER, THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 1-758290897. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT ORDERED, BUT WOULD ORDER THE PARTS TO BE DELIVERED THE FOLLOWING WEEK TO THAT SPECIFIC DEALER. THE CONTACT CALLED THE DEALER AGAIN AND WAS INFORMED THAT THE PARTS WERE ORDERED, BUT DID NOT KNOW WHY THEY HAD NOT ARRIVED. THE CONTACT CALLED THE MANUFACTURER AGAIN AND CONFIRMED THAT THE PARTS WERE ORDERED AND SHOULD HAD BEEN DELIVERED. THE MANUFACTURER STATED THAT THE

20170503AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

20170503SUSPENSION

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

20170410AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

20170110AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

20161115AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/10/2017*CT UPDATED 01/11/17.*JB

20160819AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

20160809FireVISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 55 MPH, A BURNING WIRE ODOR EMITTED IN AND OUTSIDE THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR WINDSHIELD WIPER MOTOR WAS BURNING. THE CONTACT DISCONNECTED THE MOTOR FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

20160809FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 55 MPH, A BURNING WIRE ODOR EMITTED IN AND OUTSIDE THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR WINDSHIELD WIPER MOTOR WAS BURNING. THE CONTACT DISCONNECTED THE MOTOR FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

20160719UNKNOWN OR OTHER

MY COMPLIANT IS WITH A DEALER I CONTACTED TO FIX A SAFETY RECALL ON MY VEHICLE. THE DEALER, RUSSLE MAZDA BALTIMORE MD, REQUIRED TWO SEPARATE VISITS, ONE FOR AN INSPECTION AND IF NEEDED ANOTHER TO MAKE THE REPAIRS ONCE PARTS CAME IN. WHY THEY COULDN'T ORDER THE PARTS AND DO EVERYTHING AT ONE TIME, I DON'T KNOW. TWO VISITS IS INCONVENIENT AND UNREASONABLE. I CALLED ANOTHER DEALER WHO ORDERED THE PARTS INSTANTLY FOR THEM TO BE REPLACED DURING ONE VISIT. THE RECALL NOTICE SAYS TO NOTIFY YOU IF THE DEALER DOES NOT REPAIR THE DEFECT WITHIN A REASONABLE TIME AND RUSSLE MAZDA WAS NOT REASONABLE. I DID LET THEM KNOW THIS AS WELL. THANKS. ALEXANDRA

20160517POWER TRAIN

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DOWNSHIFTED TO NEUTRAL ON ITS OWN. THE CONTACT SWITCHED TO MANUAL TRANSMISSION, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT HAD TO COAST TO THE SHOULDER. WHEN THE VEHICLE SLOWED DOWN TO APPROXIMATELY 10 MPH, IT RE-ENGAGED IN GEAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

Mileage: 127,000

20160212STEERING

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK DONE BECAUSE IT TOOK SO LONG TO BE REPAIRED. UNFORTUNATELY, WE DO NOT RECALL RECEIVING ANYTHING ABOUT THE RECALL. AFTER READING THE RECALL BASICALLY WHAT IT SAID COULD HAPPEN DID AND THE CAR NEEDED REPAIRS. I ATTACHED THE INVOICE AND RECALL FROM MAZDA'S WEBSITE.

Mileage: 125,000

20160212SUSPENSION

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK DONE BECAUSE IT TOOK SO LONG TO BE REPAIRED. UNFORTUNATELY, WE DO NOT RECALL RECEIVING ANYTHING ABOUT THE RECALL. AFTER READING THE RECALL BASICALLY WHAT IT SAID COULD HAPPEN DID AND THE CAR NEEDED REPAIRS. I ATTACHED THE INVOICE AND RECALL FROM MAZDA'S WEBSITE.

Mileage: 125,000

20160212WHEELS

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK DONE BECAUSE IT TOOK SO LONG TO BE REPAIRED. UNFORTUNATELY, WE DO NOT RECALL RECEIVING ANYTHING ABOUT THE RECALL. AFTER READING THE RECALL BASICALLY WHAT IT SAID COULD HAPPEN DID AND THE CAR NEEDED REPAIRS. I ATTACHED THE INVOICE AND RECALL FROM MAZDA'S WEBSITE.

Mileage: 125,000

20151123SUSPENSION

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 35 MPH ATTEMPTING TO MAKE A TURN, A LOUD POP AND GRINDING SOUND EMITTED FROM THE VEHICLE AND IT BECAME VERY DIFFICULT TO MANEUVER. AFTER INSPECTING THE VEHICLE, THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE AND THE CONTROL ARM BECAME LODGED INTO THE FRAME, WHICH CAUSED THE LOUD NOISE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS A DIRECT RESULT OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

20150730SUSPENSION

WHILE DRIVING THE VEHICLE, MAKING A RIGHT TURN INTO A PARK, THE DRIVERS SIDE WHEEL WAS DISLODGED FROM THE VEHICLE. UPON INSPECTION BY THE REPAIR MECHANIC, WERE TOLD THAT LOWER BALL JOINT DISCONNECTED FROM THE SUSPENSION, CAUSING MULTIPLE DAMAGE TO THE SUSPENSION AND DRIVE TRAIN ON THE CAR. MORE THAN $1,775.00 DOLLARS WORTH. ON 7/30/15, WE TOOK THE CAR TO THE TIRE CENTER FOR 4 NEW TIRES, WE WERE TOLD THAT THE ALIGNMENT COULD NOT BE COMPLETED BECAUSE OF LOOSE TIE ROD AND LOWER BALL JOINT ON PASSENGER SIDE OF THE VEHICLE. THIS CONCERNS ME FOR THE SAFETY OF MY FAMILY. MY WIFE WAS DRIVING THE FIRST TIME WITH 3 KIDS IN THE CAR, AND NEEDLESS TODAY IS MORE CONCERNED NOW, BASED ON TODAY'S REQUIRED REPAIR.

Mileage: 40,000

20150627UNKNOWN OR OTHER

TURNING AROUND AND LOWER BALL JOINT CAME APART,WHEEL WEDGED BETWEEN FENDER AND SUSPENSION LETTING HALFSHAFT PULLOUT OF TRANSAXLE AND CAR IMMOVABLE!

Mileage: 109,000

Compare 2007MAZDACX9 to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2007 MAZDA CX9 have?
The 2007 MAZDA CX9 has 23 NHTSA complaints, 0 crashes, 2 fires, 1 injuries, and 0 deaths reported.
Are there any recalls for the 2007 MAZDA CX9?
Yes, the 2007 MAZDA CX9 has 1 recall(s). The most common affected component is ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2007 MAZDA CX9?
The most-complained component for the 2007 MAZDA CX9 is SUSPENSION with 8 complaints. Other frequently reported areas include AIR BAGS and POWER TRAIN.
Is the 2007 MAZDA CX9 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.