Total Complaints
34 filings
MAZDA CX-30 · model year
34 NHTSA complaints, 5 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024MAZDACX-30 carries 34 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 1 fire, 8 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 CX-30 is air bags with 7 filings, followed by unknown or other (5) and forward collision avoidance: automatic emergency braking (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 21 investigation files overlapping the 2024 CX-30, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
34 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 7 |
| UNKNOWN OR OTHER | 5 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 4 |
| ELECTRICAL SYSTEM | 2 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 2 |
| SEATS | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| LANE DEPARTURE: ASSIST | 2 |
| FORWARD COLLISION AVOIDANCE | 1 |
| STRUCTURE:BODY | 1 |
| EXTERIOR LIGHTING | 1 |
| SERVICE BRAKES | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| POWER TRAIN | 1 |
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
LANE DEPARTURE: SENSING SYSTEM: CAMERA
Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not aut
Cruise control and lane keeping system engaged. Vehicle will occasionally aggressively apply brakes, when nothing visible is in front of the vehicle. This has nearly cause our car to be rear ended on a number of occasions. I suspect the system mistakenly interprets a building or vehicle shadow as a physical object. This response has also occurred when vehicle in front (cruise control distance at slower speed) turns right. Again, nearly causing vehicle behind to be rear ended.
Cruise control and lane keeping system engaged. Vehicle will occasionally aggressively apply brakes, when nothing visible is in front of the vehicle. This has nearly cause our car to be rear ended on a number of occasions. I suspect the system mistakenly interprets a building or vehicle shadow as a physical object. This response has also occurred when vehicle in front (cruise control distance at slower speed) turns right. Again, nearly causing vehicle behind to be rear ended.
Cruise control and lane keeping system engaged. Vehicle will occasionally aggressively apply brakes, when nothing visible is in front of the vehicle. This has nearly cause our car to be rear ended on a number of occasions. I suspect the system mistakenly interprets a building or vehicle shadow as a physical object. This response has also occurred when vehicle in front (cruise control distance at slower speed) turns right. Again, nearly causing vehicle behind to be rear ended.
I had both the left front and right front CV axles fail. My car only has 11.5k miles on. I first heard the clunking noise at 11k miles, went right to the dealer and had them watch me recreate the noise and they determined the axles needed to be replaced. This is incredible dangerous as the CV axle could have been completely disconnected from the wheel assembly leaving my car useless and uncontrollable.
The contact rented a 2024 Mazda CX-30. The contact stated that while driving at highway speeds, an "i-ACTIVSENSE Partially Disabled Front Radar Malfunction" warning message appeared on the instrument panel. The contact attempted to exit the highway; however, the vehicle failed to stop upon depression of the brake pedal. The contact continued to pump the brakes and even engaged the emergency brakes, but the vehicle failed to stop. Due to the failure, the contact crashed into the vehicle in front of her as the "Vehicle System Malfunction, Have the Vehicle Inspected" warning message appeared on the instrument panel. The air bags did not deploy upon impact. The contact later sought medical attention for pain in her back; the other driver sustained injuries; however, the injuries are unknown as she did not seek medical attention from the paramedics that arrived at the scene. A police report was filed. The vehicle was towed from the scene to an independent mechanic, where it remained in thei
Mileage: 38,377
The contact rented a 2024 Mazda CX-30. The contact stated that while driving at highway speeds, an "i-ACTIVSENSE Partially Disabled Front Radar Malfunction" warning message appeared on the instrument panel. The contact attempted to exit the highway; however, the vehicle failed to stop upon depression of the brake pedal. The contact continued to pump the brakes and even engaged the emergency brakes, but the vehicle failed to stop. Due to the failure, the contact crashed into the vehicle in front of her as the "Vehicle System Malfunction, Have the Vehicle Inspected" warning message appeared on the instrument panel. The air bags did not deploy upon impact. The contact later sought medical attention for pain in her back; the other driver sustained injuries; however, the injuries are unknown as she did not seek medical attention from the paramedics that arrived at the scene. A police report was filed. The vehicle was towed from the scene to an independent mechanic, where it remained in thei
Mileage: 38,377
Component/System: Automatic transmission (requires full replacement). The vehicle is currently located at Safford Mazda of Fredericksburg, 10653 Patriot Hwy, Fredericksburg, VA, 22408, and is available for inspection upon request. Safety risk: The transmission developed a loud whining and grinding noise while driving, indicating imminent risk of sudden loss of motive power or seizure. This creates a severe crash hazard, especially on highways or during acceleration/merging. Sudden loss of propulsion without warning can leave the driver unable to accelerate, maintain speed, or move out of harmâs way. The problem has been reproduced and confirmed by Safford Mazda (authorized Mazda dealer). On October 16, 2025, they diagnosed the vehicle as requiring a complete transmission replacement (Repair Order/Multi-Point Inspection Video is available). The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives, but remains at the dealership awaiting parts. St
While driving normally at highway speed on I-880 South, the braking system failed to decelerate the vehicle. When the brake pedal was pressed firmly, there was no normal slowingâonly a sliding sensation, as if the wheels locked and the car moved forward on ice. This led to a collision with a stopped vehicle ahead. The following day, the Mazda App displayed a red alert message: âBrake system malfunction. Braking effectiveness may be decreased.â The vehicleâs airbags deployed very forcefully, causing bruising to both driver and passenger, even though the impact was not severe. Three days before the incident, the vehicle had a scheduled maintenance and recall service at a Mazda dealer, including a brake inspection and air-bag recall repair. The vehicle was declared a total loss by the insurance company and is currently stored at Copart Hayward, CA. The problem has not been inspected by Mazda yet, but a formal safety review is requested. The issue posed serious safety risks due to
While driving normally at highway speed on I-880 South, the braking system failed to decelerate the vehicle. When the brake pedal was pressed firmly, there was no normal slowingâonly a sliding sensation, as if the wheels locked and the car moved forward on ice. This led to a collision with a stopped vehicle ahead. The following day, the Mazda App displayed a red alert message: âBrake system malfunction. Braking effectiveness may be decreased.â The vehicleâs airbags deployed very forcefully, causing bruising to both driver and passenger, even though the impact was not severe. Three days before the incident, the vehicle had a scheduled maintenance and recall service at a Mazda dealer, including a brake inspection and air-bag recall repair. The vehicle was declared a total loss by the insurance company and is currently stored at Copart Hayward, CA. The problem has not been inspected by Mazda yet, but a formal safety review is requested. The issue posed serious safety risks due to
While driving normally at highway speed on I-880 South, the braking system failed to decelerate the vehicle. When the brake pedal was pressed firmly, there was no normal slowingâonly a sliding sensation, as if the wheels locked and the car moved forward on ice. This led to a collision with a stopped vehicle ahead. The following day, the Mazda App displayed a red alert message: âBrake system malfunction. Braking effectiveness may be decreased.â The vehicleâs airbags deployed very forcefully, causing bruising to both driver and passenger, even though the impact was not severe. Three days before the incident, the vehicle had a scheduled maintenance and recall service at a Mazda dealer, including a brake inspection and air-bag recall repair. The vehicle was declared a total loss by the insurance company and is currently stored at Copart Hayward, CA. The problem has not been inspected by Mazda yet, but a formal safety review is requested. The issue posed serious safety risks due to
Apple CarPlay disconnects mid-drive, forcing the driver to handle their phone, causing distraction and navigation loss.
Headlight module, ballast, bad noises from passenger side, under hood right next to passenger headlight.
I have received a recall notice back in June 5th. I tried to reach my dealer (Douglas Mazda) couple of times but they are not fixing it. As it has been announced that, it is not available. The vehicle is under warranty. PLease suggest me what steps I should take? As it is not not safe drive in any highway.
On [XXX] autoNation Mazda Arapahoe in Colorado sold me a car for my sign at 2024 CX 30 premium. They said there was an open recall that they needed to fix and weâre keeping the car overnight on June 6, 2025. They deliver the vehicle to my son around noon and around 6 PM on June 6. They contacted my son and said they shouldnât have sold the vehicle to him and needed the vehicle back. This is my sonâs first vehicle and itâs not a good experience and the dealership should never have sold that car to us knowing that there was not a fix. They were well aware of this on May 29. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The sunroof exploded. Was no external debris or damage. Glass pushed outwards. 47 degrees outside. Very sudden and scary.
Wife was driving 2024 Mazda CX-30 with (bought demo from dealer in February with 2500 miles on it and now 4006 miles) daughter ([XXX]) in passenger seat. Airbag deployed with no warning or malfunction lights or alerts prior. Knocked my daughter across the vehicle, startled and traumatized both of them. They were able to safely pull into a shopping center parking lot. Got vehicle towed to the dealer, John Kennedy Mazda in Pottstown PA. Called police--have report and pictures to document. Wife also has videos and pictures. The dealer provided us a loaner vehicle. Next day the service manager, Gary Daniels calls. I ask if he has ever seen this before. "I think I know what caused it. There was a bubble in the right front passenger tire." I responded that I saw how this was going and told him I will be in touch. Dealer not covering it under warranty and said "call our 800 # and your insurance." Called 800 line and talked to Giselle, our case manager who said this would be "escalated" and we
I have a brand new Mazda CX-30 with less than 10k miles. I was not made aware of the seat material being highly flamible. Luckily I nor my kids were in the car when the seat caught fire due to a magnifying effect. Magnifying Effect (Sunlight): If a clear glass or plastic object (like a water bottle, eyeglasses, or even a certain type of air freshener) was left on the seat in direct sunlight, it could have acted as a lens, focusing the sun's rays onto a small area of the seat material. Over time, this concentrated heat could become intense enough to ignite the fabric, especially if it's dry and flammable. This is more likely to happen on a hot, sunny day. I brought this up with the dealership and their reply was to contact Mazda! YOU are Mazda!
When driving the vehicle incorrectly thinks there is an object in front of me and engages the emergency braking function. This has happened 3 times since getting the vehicle. The vehicle also occasionally incorrectly indicates there is a vehicle next to me when I turn on my turn signal. This has happened on a clear, sunny day. The incorrect emergency breaking could put me at a collision risk if another car is behind me and/or if engaged when driving at a high speed. This could endanger my life. I took my vehicle in to the dealership to explain the issue and they âcould not replicate the issueâ thus it was not fixed. There were no other warning signs indicating something is wrong with the vehicle.
When driving the vehicle incorrectly thinks there is an object in front of me and engages the emergency braking function. This has happened 3 times since getting the vehicle. The vehicle also occasionally incorrectly indicates there is a vehicle next to me when I turn on my turn signal. This has happened on a clear, sunny day. The incorrect emergency breaking could put me at a collision risk if another car is behind me and/or if engaged when driving at a high speed. This could endanger my life. I took my vehicle in to the dealership to explain the issue and they âcould not replicate the issueâ thus it was not fixed. There were no other warning signs indicating something is wrong with the vehicle.
None of the features dependent on the Forward Sensing Camera (FSC) of my 2024 Mazda CX-30 are working. I have videos and corroborating statements to confirm that the headlights will not automatically switch from high to low beams, the lane assistance is not working properly, and the "Smart brake support with pedestrian detection" is not working. These defects have been present since I first received the vehicle. The dealer has refused to repair the issues by applying the remedies available under recall number 6824H because my VIN is not included in the recall. I emailed Mazda asking them to contact me and to call the dealer and authorize them to replace the Forward Sensing Camera. I am still awaiting reply from Mazda.
Momentary increase in steering effort after recall remedy
Inadvertent Curtain Air Bag Deployment
Front Subframe Corrosion
Lower ball joint separation
Brake Booster Failure
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.