Total Complaints
1 filings
MACK GU · model year
1 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2013MACKGU carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 GU is structure:body with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 5 investigation files overlapping the 2013 GU. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STRUCTURE:BODY | 1 |
TL* THE CONTACT OWNS A 2013 MACK GU713. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL PERTAINING TO THE STRUCTURE OF THE VEHICLE. THE DEALER WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIME FRAME. THE CONTACT ALSO MADE SEVERAL ATTEMPTS TO REACH THE MANUFACTURER TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
mDrive Transmission Failure to Disengage
Vehicle Roll Away
Failing 5th wheel attachment bolts
AIR COMPRESSOR DISCHARGE LINE
INTEGRAL HUB AND BEARING ASSEMBLY
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.