Total Complaints
1 filings
MACK GRANITE (GU) · model year
2017 MACK GRANITE (GU)
1 NHTSA complaints, 1 crash report, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2017MACKGRANITE (GU) carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 GRANITE (GU) is wheels with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 5 investigation files overlapping the 2017 GRANITE (GU). Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| WHEELS | 1 |
Recalls (3)
23V60000025/08/2023
EXTERIOR LIGHTING:TURN SIGNAL
Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and A
16V92900023/12/2016
SUSPENSION:FRONT:HUB
Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the
16V09800019/02/2016
STEERING
Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Granite (GU) and TerraPro (MRU) trucks manufactured from November 9, 2015, through January 19, 2016. The affected trucks may be missing a roll pin to secure the upper steering yoke to the steering shaft.
Recent Complaints
20181211CrashWHEELS
THIS REFERRAL INVOLVES A DUMP TRUCK INJURY ACCIDENT RESULTING IN THE VEHICLE OVERTURNING. I AM A KY OSHA COMPLIANCE OFFICER ASSIGNED A COMPLAINT IN REGARDS TO THIS VEHICLE. THE COMPLAINANT ALLEGES THAT THE TRUCK NEEDED NEW TIRES. THEY ALLEGE THAT A BLOWN WORN TIRE CAUSED THIS ACCIDENT. THE ACCIDENT HAPPENED NEAR MARION, KY. THE TRUCK IS NOW IN A COLLISION REPAIR CENTER AT 945 NANDINO BLVD IN LEXINGTON, KY. I INSPECTED THE VEHICLE AND IT HAD A WORN INNER RIGHT REAR TIRE. THE TRUCK WAS LOADED WITH 25 TONS OF GRAVEL AND TRAVELING AT APPROXIMATELY 45 MPH WHEN THE DRIVER LOST CONTROL OF THE VEHICLE WHICH EVENTUALLY OVERTURNED. NO OTHER VEHICLES WERE INVOLVED. SINCE THIS IS MORE OF A DOT ISSUE I AM REFERRING THE MATTER TO DOT FOR POSSIBLE FOLLOW UP WITH KY CVE. MY NAME IS [XXX]I AM ATTACHING THE POLICE REPORT ON THE INCIDENT. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Compare 2017MACKGRANITE (GU) to Similar Vehicles
NHTSA Investigations
PE20005Preliminary EvaluationClosed
mDrive Transmission Failure to Disengage
PE20003Preliminary EvaluationClosed
Vehicle Roll Away
PE10042Preliminary EvaluationClosed
Failing 5th wheel attachment bolts
PE08069Preliminary EvaluationClosed
AIR COMPRESSOR DISCHARGE LINE
PE02094Preliminary EvaluationClosed
INTEGRAL HUB AND BEARING ASSEMBLY
Frequently Asked Questions
How many complaints does the 2017 MACK GRANITE (GU) have?▼
The 2017 MACK GRANITE (GU) has 1 NHTSA complaints, 1 crashes, 0 fires, 1 injuries, and 0 deaths reported.
Are there any recalls for the 2017 MACK GRANITE (GU)?▼
Yes, the 2017 MACK GRANITE (GU) has 3 recall(s). The most common affected component is EXTERIOR LIGHTING:TURN SIGNAL. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2017 MACK GRANITE (GU)?▼
The most-complained component for the 2017 MACK GRANITE (GU) is WHEELS with 1 complaints. Other frequently reported areas include various components.
Is the 2017 MACK GRANITE (GU) safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.