MACK GRANITE (GR) · model year

2020 MACK GRANITE (GR)

3 NHTSA complaints, and 7 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2020MACKGRANITE (GR) carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 GRANITE (GR) is power train with 2 filings, followed by power train:driveline:differential unit (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 5 investigation files overlapping the 2020 GRANITE (GR). Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

3
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

3 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
POWER TRAIN2
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT1

Recalls (7)

23V60000025/08/2023

EXTERIOR LIGHTING:TURN SIGNAL

Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and A

19V05400024/01/2019

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.

24V79200023/10/2024

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

24V77300018/10/2024

TIRES

Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle

19V89600016/12/2019

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.

25V66600006/10/2025

SEAT BELTS:FRONT:ANCHORAGE

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Feder

21V23300001/04/2021

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply wit

Recent Complaints

20240125POWER TRAIN

The driver was driving down an arterial street and the thru shaft failed on a blind corner. The driver was able to limp the truck to the shoulder. The drivers safety was put at risk as well as everyone else on the road, there would have been no way to move the trailer if it had been loaded and was blocking the road. The dealer was able to replace the thru shaft. The differential failed 7 months later and broke the drive shaft in half. Luckily the driver was able to get over to the shoulder and the pieces wedged between the crossmember and bottom of the truck so nothing was dropped onto the highway. The dealer performed the repairs under warranty. There was no warning before this happened.

20240125POWER TRAIN

The driver was driving down the freeway and lost all power. The driveshaft fell out of the truck at 70 mph, luckly the truck was working a night shift and traffic was light, only a piece was still attached. The dealer confirmed rear differenial failure. There were no warnings before the failure.

20240125POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

The driver was driving down the freeway and lost all power. The driveshaft fell out of the truck at 70 mph, luckly the truck was working a night shift and traffic was light, only a piece was still attached. The dealer confirmed rear differenial failure. There were no warnings before the failure.

Compare 2020MACKGRANITE (GR) to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2020 MACK GRANITE (GR) have?
The 2020 MACK GRANITE (GR) has 3 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2020 MACK GRANITE (GR)?
Yes, the 2020 MACK GRANITE (GR) has 7 recall(s). The most common affected component is EXTERIOR LIGHTING:TURN SIGNAL. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 MACK GRANITE (GR)?
The most-complained component for the 2020 MACK GRANITE (GR) is POWER TRAIN with 2 complaints. Other frequently reported areas include POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT.
Is the 2020 MACK GRANITE (GR) safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.