Total Complaints
1 filings
MACK CXU · model year
2010 MACK CXU
1 NHTSA complaints, and 7 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010MACKCXU carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 CXU is engine with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 5 investigation files overlapping the 2010 CXU. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
1
Fires
1
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 1 |
Recalls (7)
11V20900031/03/2011
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 CHU AND CXU HEAVY TRUCKS MANUFACTURED FROM JANUARY 2008 THROUGH JULY 2010. THERE MAY BE AN INTERFERENCE WITH THE BOLTS USED TO SECURE THE FIFTH WHEEL TO THE FRAME THAT CAN PREVENT THE BOLTS FROM BEING TORQUED TO SPECIFICATION.
10V53600027/10/2010
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2011 CXU, HEAVY TRUCKS MANUFACTURED FROM AUGUST 12, 2009, THROUGH AUGUST 31, 2010. THE REAR HOLD-DOWN BRACKETS THAT SECURE THE BATTERY BOX LID MAY BE ROTATED TOO FAR FORWARD, WHICH MAY RESTRICT THE BATTERY BOX LID FROM PROPERLY SEATING.
11V37000021/07/2011
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010-2011 CHU, CXU AND GU HEAVY TRUCKS MANUFACTURED FROM JULY 12, 2010, THROUGH JULY 23, 2010 FOR A POTENTIALLY DEFECTIVE WELD ON THE SHAFT THAT THE CLUTCH PEDAL ATTACHES TO.
14V07800021/02/2014
ELECTRICAL SYSTEM
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2
14V20800018/04/2014
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
14V20500018/04/2014
EXTERIOR LIGHTING
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicl
12V43400006/09/2012
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
Recent Complaints
20190926FireENGINE
A 2010 MACK TRUCK TRACTOR EQUIPPED WITH A DIESEL PARTICULATE FILTER TYPE EXHAUST SYSTEM SPONTANEOUSLY CAUGHT FIRE WHILE IN REGENERATION MODE AS THE VEHICLE WAS TRAVELING DOWN AN INTERSTATE HIGHWAY. FIRE CONSUMED THE CAB OF THE TRUCK RESULTING IN A TOTAL LOSS TO THE VEHICLE. DRIVER OF VEHICLE SUFFERED BURNS AND SMOKE INHALATION INJURIES IN AN ATTEMPT TO PUT THE FIRE OUT.
Compare 2010MACKCXU to Similar Vehicles
NHTSA Investigations
PE20005Preliminary EvaluationClosed
mDrive Transmission Failure to Disengage
PE20003Preliminary EvaluationClosed
Vehicle Roll Away
PE10042Preliminary EvaluationClosed
Failing 5th wheel attachment bolts
PE08069Preliminary EvaluationClosed
AIR COMPRESSOR DISCHARGE LINE
PE02094Preliminary EvaluationClosed
INTEGRAL HUB AND BEARING ASSEMBLY
Frequently Asked Questions
How many complaints does the 2010 MACK CXU have?▼
The 2010 MACK CXU has 1 NHTSA complaints, 0 crashes, 1 fires, 1 injuries, and 0 deaths reported.
Are there any recalls for the 2010 MACK CXU?▼
Yes, the 2010 MACK CXU has 7 recall(s). The most common affected component is TRAILER HITCHES:FIFTH WHEEL ASSEMBLY. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2010 MACK CXU?▼
The most-complained component for the 2010 MACK CXU is ENGINE with 1 complaints. Other frequently reported areas include various components.
Is the 2010 MACK CXU safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.