2020 MACK ANTHEM (AN)

4 complaints filed with NHTSA.

4
Complaints
2
Crashes
0
Fires
0
Injuries
0
Deaths

Complaints by Component

ComponentCount
SERVICE BRAKES1
EXTERIOR LIGHTING1
AIR BAGS1
STEERING1

Recalls (6)

19V05400024/01/2019

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.

24V79200023/10/2024

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

19V20900018/03/2019

EXTERIOR LIGHTING

Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, R

19V89600016/12/2019

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.

25V66600006/10/2025

SEAT BELTS:FRONT:ANCHORAGE

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Feder

21V23300001/04/2021

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply wit

Recent Complaints

20251229CrashAIR BAGS

While driving on the Interstate I apparently lost control and hit a guardrail at approx 40-45mph. The impact stopped the truck causing severe damage to the vehicle the front right 1/2 of the vehicle including bumper, quarter panel with enough impact to break the front axle. I was found unconsious and spent 6 days in the hospital. I have fractures in my back and believe that possibly the airbag should have deployed? The vehicle is available at this time for inspection. I have sent notificat

20251229CrashSTEERING

While driving on the Interstate I apparently lost control and hit a guardrail at approx 40-45mph. The impact stopped the truck causing severe damage to the vehicle the front right 1/2 of the vehicle including bumper, quarter panel with enough impact to break the front axle. I was found unconsious and spent 6 days in the hospital. I have fractures in my back and believe that possibly the airbag should have deployed? The vehicle is available at this time for inspection. I have sent notificat

20200309EXTERIOR LIGHTING

LED MARKER LAMPS ARE IN A SEALED UNIT WHICH ARE NOT SERVICEABLE ROADSIDE, LEADING TO LOW VISIBILITY UNDER CERTAIN LIGHTING AND APPROACH CONDITIONS TO OTHER VEHICLES. ALSO CREATES VIOLATIONS WHILE ON THE ROAD UNDER SECTION 393 AS THE DRIVER AND/ OR ROAD SERVICE VENDOR CANNOT SERVICE A PART WITHOUT RETURNING TO A DEALER OR STOCKING SUPPLIER. THIS IS DANGEROUS BOTH IN TRAVELING AND STATIONARY POSITIONS.

Mileage: 35,000

20191126SERVICE BRAKES

TL* THE CONTACT OWNS A 2020 MACK ANTHEM. THE CONTACT STATED THAT EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE MOVED FROM SIDE TO SIDE, THE WHEELS WOULD JUMP, AND THE HOOD ATTEMPTED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO NEXTRAN TRUCK CENTERS (2200 W LANDSTREET RD, ORLANDO, FL 32809, (407) 855-1200) WHERE THE DRUM, BRAKE LINE, AND BRAKE ADJUSTMENTS WERE COMPLETED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VE

Mileage: 28,000