2020 MACK ANTHEM (AN)
4 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES | 1 |
| EXTERIOR LIGHTING | 1 |
| AIR BAGS | 1 |
| STEERING | 1 |
Recalls (6)
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
EXTERIOR LIGHTING
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, R
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
SEAT BELTS:FRONT:ANCHORAGE
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Feder
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply wit
Recent Complaints
While driving on the Interstate I apparently lost control and hit a guardrail at approx 40-45mph. The impact stopped the truck causing severe damage to the vehicle the front right 1/2 of the vehicle including bumper, quarter panel with enough impact to break the front axle. I was found unconsious and spent 6 days in the hospital. I have fractures in my back and believe that possibly the airbag should have deployed? The vehicle is available at this time for inspection. I have sent notificat
While driving on the Interstate I apparently lost control and hit a guardrail at approx 40-45mph. The impact stopped the truck causing severe damage to the vehicle the front right 1/2 of the vehicle including bumper, quarter panel with enough impact to break the front axle. I was found unconsious and spent 6 days in the hospital. I have fractures in my back and believe that possibly the airbag should have deployed? The vehicle is available at this time for inspection. I have sent notificat
LED MARKER LAMPS ARE IN A SEALED UNIT WHICH ARE NOT SERVICEABLE ROADSIDE, LEADING TO LOW VISIBILITY UNDER CERTAIN LIGHTING AND APPROACH CONDITIONS TO OTHER VEHICLES. ALSO CREATES VIOLATIONS WHILE ON THE ROAD UNDER SECTION 393 AS THE DRIVER AND/ OR ROAD SERVICE VENDOR CANNOT SERVICE A PART WITHOUT RETURNING TO A DEALER OR STOCKING SUPPLIER. THIS IS DANGEROUS BOTH IN TRAVELING AND STATIONARY POSITIONS.
Mileage: 35,000
TL* THE CONTACT OWNS A 2020 MACK ANTHEM. THE CONTACT STATED THAT EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE MOVED FROM SIDE TO SIDE, THE WHEELS WOULD JUMP, AND THE HOOD ATTEMPTED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO NEXTRAN TRUCK CENTERS (2200 W LANDSTREET RD, ORLANDO, FL 32809, (407) 855-1200) WHERE THE DRUM, BRAKE LINE, AND BRAKE ADJUSTMENTS WERE COMPLETED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VE
Mileage: 28,000