2013 LINCOLN MKZ HYBRID

THE NHTSA RECALL NUMBER 16V875000 REMEDY IS STILL NOT AVAILABLE. I WAS ORIGINALLY NOTIFIED ON JAN 2017. IT HAS BEEN ALMOST 2 YEARS NOW WITH NO SOLUTION. I AM CONCERNED ABOUT THE SEAT BELTS NOT PROPERLY RESTRAINING PASSENGERS IN A CRASH.

THE PANORAMIC SUNROOF GLASS IS SEPARATING OR DELAMINATING. THE GLASS IS DEVELOPING AIR POCKETS BETWEEN THE LAYERS OF GLASS AND ITS COATINGS. LARGER AIR POCKETS DEVELOPED FIRST AROUND THE EDGES, AND NOW SMALLER BUBBLES HAVE DEVELOPED THROUGHOUT THE ENTIRE SUNROOF. NEW BUBBLES CONTINUE TO DEVELOP. IN ADDITION, THE BLACK COLOR OF THE GLASS SURROUNDING THE SUNROOF AREA APPEARS TO BE A FILM LAYER INSIDE THE GLASS. THIS FILM IS PEELING OR SEPARATING INSIDE THE GLASS. THIS IS A 2013 MODEL CAR. THE BUBBLING OR DELAMINATING PROBLEM BEGAN IN LATE 2017 AND ADVANCED QUICKLY. THIS CAR IS GARAGED DURING EVENING HOURS AT HOME, AND GARAGED DURING WORK HOURS EVERYDAY AT THE OFFICE. I LIVE IN MILD NORTHERN CALIFORNIA WEATHER AND THE CAR IS RARELY EXPOSED TO ANY ADVERSE WEATHER.

Mileage: 50,000

I HAVE ADVANCETRAC SERVICE WARNING, HILL ASSIST AND ABS DISABLED AND THE STEERING WHEEL BEING HEAVIER THAN NORMAL PLUS THE TRANSMISSION SLIPPING WHILE ACCELERATION AND BRAKING. THE PROBLEM USUALLY HAPPENS AT WET OR COLD WEATHER. IT STARTED ONCE A DAY BUT NOW AT LEAST 50 TIMES A DAY. MANY TIMES THAT HAPPENS WHEN I START THE CAR AND TURNING THE STEERING WHEEL BUT IT ALSO KEEP HAPPENING DURING DRIVING. I WENT TO THE LINCOLN DEALER AT FRANKLIN, TENNESSEE AND THEY KEPT THE CAR FOR 3 DAYS AND AFTER THAT THEY DID NOTHING AND TOOK $140 FOR DIAGNOSIS!!!!!!!! THEY GIVE ME THE CAR BACK AND TOLD WE CAN'T GET THE PROBLEM SO KEEP DRIVING AND RECORD YOUR NOTES FOR THE PROBLEM.

I HAVE ADVANCETRAC SERVICE WARNING, HILL ASSIST AND ABS DISABLED AND THE STEERING WHEEL BEING HEAVIER THAN NORMAL PLUS THE TRANSMISSION SLIPPING WHILE ACCELERATION AND BRAKING. THE PROBLEM USUALLY HAPPENS AT WET OR COLD WEATHER. IT STARTED ONCE A DAY BUT NOW AT LEAST 50 TIMES A DAY. MANY TIMES THAT HAPPENS WHEN I START THE CAR AND TURNING THE STEERING WHEEL BUT IT ALSO KEEP HAPPENING DURING DRIVING. I WENT TO THE LINCOLN DEALER AT FRANKLIN, TENNESSEE AND THEY KEPT THE CAR FOR 3 DAYS AND AFTER THAT THEY DID NOTHING AND TOOK $140 FOR DIAGNOSIS!!!!!!!! THEY GIVE ME THE CAR BACK AND TOLD WE CAN'T GET THE PROBLEM SO KEEP DRIVING AND RECORD YOUR NOTES FOR THE PROBLEM.

I HAVE ADVANCETRAC SERVICE WARNING, HILL ASSIST AND ABS DISABLED AND THE STEERING WHEEL BEING HEAVIER THAN NORMAL PLUS THE TRANSMISSION SLIPPING WHILE ACCELERATION AND BRAKING. THE PROBLEM USUALLY HAPPENS AT WET OR COLD WEATHER. IT STARTED ONCE A DAY BUT NOW AT LEAST 50 TIMES A DAY. MANY TIMES THAT HAPPENS WHEN I START THE CAR AND TURNING THE STEERING WHEEL BUT IT ALSO KEEP HAPPENING DURING DRIVING. I WENT TO THE LINCOLN DEALER AT FRANKLIN, TENNESSEE AND THEY KEPT THE CAR FOR 3 DAYS AND AFTER THAT THEY DID NOTHING AND TOOK $140 FOR DIAGNOSIS!!!!!!!! THEY GIVE ME THE CAR BACK AND TOLD WE CAN'T GET THE PROBLEM SO KEEP DRIVING AND RECORD YOUR NOTES FOR THE PROBLEM.

THE PANORAMIC SUNROOF IS DELAMINATING. AND AREA ALONG THE LEFT EDGE OF THE SUNROOF, ON THE DRIVERS SIDE OF THE CAR JUST ABOVE THE DRIVERS HEAD, IS BEGINNING TO DELAMINATE ON THE INTERIOR SURFACE. THERE APPEARS TO BE A THICK FILM OF SOME SORT THAT IS BUBBLING FROM THE EDGE TOWARD THE CENTER OF THE ROOF GLASS. THE CAR GARAGED INDOORS DAY AND NIGHT.

Mileage: 55,000

THE PANORAMIC SUNROOF IS DELAMINATING. AND AREA ALONG THE LEFT EDGE OF THE SUNROOF, ON THE DRIVERS SIDE OF THE CAR JUST ABOVE THE DRIVERS HEAD, IS BEGINNING TO DELAMINATE ON THE INTERIOR SURFACE. THERE APPEARS TO BE A THICK FILM OF SOME SORT THAT IS BUBBLING FROM THE EDGE TOWARD THE CENTER OF THE ROOF GLASS. THE CAR GARAGED INDOORS DAY AND NIGHT.

Mileage: 55,000

POWER STEERING ASSIST CONTROL MODULE CAUSING VEHICLE TO LOSE STEERING ABILITY WHILE IN MOTION; PRODUCING HIGH RISK OF ACCIDENT. WHILE TURNING VEHICLE STEERING GAVE OUT ALMOST CAUSING A ACCIDENT LUCKILY NO OTHER CAR WAS ONCOMING. FAULTY DESIGN RECALLS ON MOST LINCOLN THAT YEAR FOR SAME PROBLEM. THE 2013 MKZ HYBRID NEEDS TO BE ADDED TO THE RECALL. THIS SHOULD BE A HIGH PRIORITY BEFORE THERE IS A FATALITY. FEEL FREE TO CALL ME [XXX] OR EMAIL AT [XXX]. I'M AM VERY CONCERN AND WOULD LIKE UPDATE ON THIS ISSUE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 71,000

TL* THE CONTACT OWNED A 2013 LINCOLN MKZ HYBRID. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM THE VEHICLE. THE CONTACT OPENED THE HOOD AND SAW FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

I PURCHASED A USED 2013 LINCOLN MKZ HYBRID ON NOV 28 2016. ON DEC 1 2016 I WAS DRIVING ON I 20 IN BIRMINGHAM AL AND THE VEHICLE STALLED ON THE FREEWAY AFTER I HAD ENGAGED IN A PANIC STOP AND VEERED THE VEHICLE TO THE RIGHT. MY VEHICLE FROZE IN A POSITION WITH THE LEFT REAR OF THE VEHICLE IN THE TRAFFIC LANE AND THE RIGHT FRONT OF THE VEHICLE ON THE EMERGENCY LANE. THE VEHICLE WAS BLOCKING TRAFFIC. IT LOCKED UP IN SUCH A WAY THAT I COULD NOT GET IT UNLOCKED. THERE WERE SEVERAL ERROR MESSAGES DISPLAYING TO THE EFFECT OF ACTIVE HEADLAMPS FAULT TRANSMISSION FAULT SEVERAL OTHERS THAT I CANNOT RECALL. THE VEHICLE WAS DISABLED IN SUCH A WAY THAT I COULD NOT DO ANYTHING TO GET RELIEF. WITH THE VEHICLE BLOCKING A LANE OF TRAFFIC I COULD NOT GET IT OUT OF THE WAY. SEVERAL VOLUNTEERS CAME TO MY AID AND OFFERED TO PUSH IT OFF THE ROAD BUT I COULD NOT PUT THE VEHICLE IN NEUTRAL. I COULD NOT RESTART THE VEHICLE. I COULD NOT PUT IT IN PARK. I TRIED EVERYTHING. I COULD NOT FIND A MANUAL OVERRIDE.

Mileage: 32,500

I PURCHASED A USED 2013 LINCOLN MKZ HYBRID ON NOV 28 2016. ON DEC 1 2016 I WAS DRIVING ON I 20 IN BIRMINGHAM AL AND THE VEHICLE STALLED ON THE FREEWAY AFTER I HAD ENGAGED IN A PANIC STOP AND VEERED THE VEHICLE TO THE RIGHT. MY VEHICLE FROZE IN A POSITION WITH THE LEFT REAR OF THE VEHICLE IN THE TRAFFIC LANE AND THE RIGHT FRONT OF THE VEHICLE ON THE EMERGENCY LANE. THE VEHICLE WAS BLOCKING TRAFFIC. IT LOCKED UP IN SUCH A WAY THAT I COULD NOT GET IT UNLOCKED. THERE WERE SEVERAL ERROR MESSAGES DISPLAYING TO THE EFFECT OF ACTIVE HEADLAMPS FAULT TRANSMISSION FAULT SEVERAL OTHERS THAT I CANNOT RECALL. THE VEHICLE WAS DISABLED IN SUCH A WAY THAT I COULD NOT DO ANYTHING TO GET RELIEF. WITH THE VEHICLE BLOCKING A LANE OF TRAFFIC I COULD NOT GET IT OUT OF THE WAY. SEVERAL VOLUNTEERS CAME TO MY AID AND OFFERED TO PUSH IT OFF THE ROAD BUT I COULD NOT PUT THE VEHICLE IN NEUTRAL. I COULD NOT RESTART THE VEHICLE. I COULD NOT PUT IT IN PARK. I TRIED EVERYTHING. I COULD NOT FIND A MANUAL OVERRIDE.

Mileage: 32,500

I PURCHASED A USED 2013 LINCOLN MKZ HYBRID ON NOV 28 2016. ON DEC 1 2016 I WAS DRIVING ON I 20 IN BIRMINGHAM AL AND THE VEHICLE STALLED ON THE FREEWAY AFTER I HAD ENGAGED IN A PANIC STOP AND VEERED THE VEHICLE TO THE RIGHT. MY VEHICLE FROZE IN A POSITION WITH THE LEFT REAR OF THE VEHICLE IN THE TRAFFIC LANE AND THE RIGHT FRONT OF THE VEHICLE ON THE EMERGENCY LANE. THE VEHICLE WAS BLOCKING TRAFFIC. IT LOCKED UP IN SUCH A WAY THAT I COULD NOT GET IT UNLOCKED. THERE WERE SEVERAL ERROR MESSAGES DISPLAYING TO THE EFFECT OF ACTIVE HEADLAMPS FAULT TRANSMISSION FAULT SEVERAL OTHERS THAT I CANNOT RECALL. THE VEHICLE WAS DISABLED IN SUCH A WAY THAT I COULD NOT DO ANYTHING TO GET RELIEF. WITH THE VEHICLE BLOCKING A LANE OF TRAFFIC I COULD NOT GET IT OUT OF THE WAY. SEVERAL VOLUNTEERS CAME TO MY AID AND OFFERED TO PUSH IT OFF THE ROAD BUT I COULD NOT PUT THE VEHICLE IN NEUTRAL. I COULD NOT RESTART THE VEHICLE. I COULD NOT PUT IT IN PARK. I TRIED EVERYTHING. I COULD NOT FIND A MANUAL OVERRIDE.

Mileage: 32,500

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ HYBRID. WHILE DRIVING 15 MPH, THE REAR PASSENGER DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO LATCH THE DOOR. THE DEALER DIAGNOSED THAT THE DOOR LATCH MECHANISM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

I LEASED MY CAR IN AUGUST OF 2013. ONE OF THE FIRST THINGS I DID WAS RUN A VEHICLE HEALTH REPORT, WHICH I DID EVERY OTHER MONTH SINCE I GOT THE CAR. IN THE REPORT WHAT WOULD ALWAYS APPEAR WAS DRIVER ASSISTS AND RESTRAINTS REPORT ..."SYSTEM UNAVAILABLE." THEN IN THE LATE FALL OF 2014 I RECEIVED A LETTER ABOUT A RECALL OF THE AIRBAG SYSTEM. DURING A VISIT TO THE HEISER DEALERSHIP I ASKED ABOUT THE RECALL AND WAS TOLD THE FIX WAS NOT AVAILABLE. I TOOK IN THE VEHICLE HEALTH REPORT INTO THE DEALERSHIP SHOWING WHERE IT READ DRIVER ASSISTS AND RESTRAINTS , "SYSTEM UNAVAILABLE" SO THEY COULD CHECK IT OUT. THEY DID AND SAID THAT THEY COULD FIND NOTHING WRONG. IN EARLY PART OF 2015 I ONCE AGAIN ASKED THEM TO CHECK OUT THE PROBLEM OF THE "SYSTEM BEING UNAVAILABLE". THEY KEPT THE CAR FOR HALF A DAY AND SAID THAT IT WAS A "PHANTOM PROBLEM, INDICATING IT WAS NOTHING". WHEN I RAN THE VEHICLE HEALTH REPORT FOLLOWING THAT LAST VISIT AND I FOUND THE DRIVER ASSISTS AND RESTRAINTS REPORT TO R

I HAVE A 2013 LINCOLN MKZ HYBRID WITH 27,400 MILES. IT HAS MICHELIN PRIMACY MXM4 245/45R18 TIRES. ONE IS COMPLETELY WORN OUT (BALD) AND 3 ARE WORN AND UNSAFE. I AM HAVING TO REPLACE ALL FOUR TIRES DUE TO THEM BEING UNSAFE AND WORN. *TR

Mileage: 27,448

I HAVE A 2013 LINCOLN MKZ HYBRID WITH 27,400 MILES. IT HAS MICHELIN PRIMACY MXM4 245/45R18 TIRES. ONE IS COMPLETELY WORN OUT (BALD) AND 3 ARE WORN AND UNSAFE. I AM HAVING TO REPLACE ALL FOUR TIRES DUE TO THEM BEING UNSAFE AND WORN. *TR

Mileage: 27,448

CAR JUST ONE YEAR OLD AND TRANSMISSION NEEDED TO BE REPLACED. *TR

Mileage: 17,000

A FEW WEEKS AGO THE RIGHT REAR DOOR LATCH FAILED AND HAD TO BE REPLACED (THE DOOR WOULD NOT STAY SHUT, WHILE PARKED OR DURING VEHICLE OPERATION). TODAY THE FRONT RIGHT (PASSENGER SIDE) DOOR LATCH ALSO FAILED. SAME EXACT ISSUE. THIS IS EXTREMELY DANGEROUS AS SOMEONE COULD FALL OUT OF THE CAR DURING OPERATION. ***NOTE: WE ALSO HAD THIS EXACT ISSUE ON A FORD FIESTA OWNED BY ANOTHER FAMILY MEMBER, I'M GUESSING IT THE PART IS THE SAME PART OR HAS THE SAME MANUFACTURER*** EXTREMELY DANGEROUS. *TR

Mileage: 22,000