Total Complaints
1 filings
JAGUAR XJS · model year
2002 JAGUAR XJS
1 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002JAGUARXJS carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 XJS is seats with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 2002 XJS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SEATS | 1 |
Recent Complaints
20020509SEATS
DRIVERS SIDE SEAT FEELS LOOSE. UPON STARTING AND STOPPING, THE SEAT "ROCKS" FORWARD AND BACKWARD AND SEEMS TO FEEL UNSTURDY. I HAVE BROUGHT THIS TO THE SERVICE DEPT. ATTENTION ON MORE THAN ONE OCCASION. THEIR RESPONSE WAS, " WE'VE DONE ALL WE CAN, WE DON'T KNOW WHAT ELSE TO DO!" WHAT THEY DID DO, ( I ASSUME) IS TIGHTEN THE VARIOUS NUTS AND BOLTS THAT HOLD THE SEAT TO THE CHASSIS. THAT DID NOT FIX THE PROBLEM. I PHONED THE JAGUAR CUSTOMER COMPLAINT DEPT., AND ADVISED THEM OF THIS PROBLEM. THEY TOLD ME AN AREA REP WILL CONTACT ME. AFTER MANY CALLS, I HAVE YET TO HEAR FROM ANYBODY. PLEASE HELP ME SINCE I AM CONCERNED A LOOSE SEAT POSES A REAL HAZARD IN THE EVENT OF A CRASH.
Compare 2002JAGUARXJS to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2002 JAGUAR XJS have?▼
The 2002 JAGUAR XJS has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2002 JAGUAR XJS?▼
The most-complained component for the 2002 JAGUAR XJS is SEATS with 1 complaints. Other frequently reported areas include various components.
Is the 2002 JAGUAR XJS safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.