Total Complaints
13 filings
JAGUAR XJL · model year
2012 JAGUAR XJL
13 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2012JAGUARXJL carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 XJL is electrical system with 2 filings, followed by suspension (2) and visibility (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 2012 XJL. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
13
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| SUSPENSION | 2 |
| VISIBILITY | 1 |
| VEHICLE SPEED CONTROL | 1 |
| SEATS | 1 |
| WHEELS | 1 |
| SERVICE BRAKES | 1 |
| STEERING | 1 |
| UNKNOWN OR OTHER | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| ENGINE | 1 |
Recent Complaints
20171006FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JAGUAR XJL. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER (BROWNS JAGUAR IN RICHMOND, VA) WHERE IT WAS DIAGNOSED THAT THE SUPER CHARGER NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE ENGINE/EXHAUST FAILURE, AND THE UPPER CONTROL ARM BUSHINGS AND TRUST BUSHINGS NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE SUSPENSION ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
20171006ENGINE
TL* THE CONTACT OWNS A 2012 JAGUAR XJL. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER (BROWNS JAGUAR IN RICHMOND, VA) WHERE IT WAS DIAGNOSED THAT THE SUPER CHARGER NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE ENGINE/EXHAUST FAILURE, AND THE UPPER CONTROL ARM BUSHINGS AND TRUST BUSHINGS NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE SUSPENSION ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
20171006SUSPENSION
TL* THE CONTACT OWNS A 2012 JAGUAR XJL. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER (BROWNS JAGUAR IN RICHMOND, VA) WHERE IT WAS DIAGNOSED THAT THE SUPER CHARGER NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE ENGINE/EXHAUST FAILURE, AND THE UPPER CONTROL ARM BUSHINGS AND TRUST BUSHINGS NEEDED TO BE REPLACED IN ORDER TO RESOLVE THE SUSPENSION ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
20170706SERVICE BRAKES
TAKATA RECALL: I TOOK MY CAR INTO THE LOCAL DEALERSHIP TO DIAGNOSE A SOUND IN THE ENGINE COMPARTMENT. I WAS TOLD THE CAR NEEDED A WATER PUMP, BRAKE SYSTEM REPAIRS, WHEEL ALIGNMENT, AND NEW TIRES. MORE RECENTLY I WAS TOLD THERE ARE MULTIPLE LEAKS IN CONNECTIONS RELATED TO THE WATER PUMP PROBLEM. THERE IS ALSO VIBRATION IN THE STEERING WHEEL. THE ENGINE COMPARTMENT SOUND IS WHEN IDLING IN MY DRIVEWAY; THE STEERING WHEEL VIBRATION OCCURS WHILE DRIVING ON LOCAL STREETS; IT DOES NOT OCCUR WHEN DRIVING ON THE HIGHWAY AT INTERSTATE SPEEDS.
Mileage: 24,718
20170706STEERING
TAKATA RECALL: I TOOK MY CAR INTO THE LOCAL DEALERSHIP TO DIAGNOSE A SOUND IN THE ENGINE COMPARTMENT. I WAS TOLD THE CAR NEEDED A WATER PUMP, BRAKE SYSTEM REPAIRS, WHEEL ALIGNMENT, AND NEW TIRES. MORE RECENTLY I WAS TOLD THERE ARE MULTIPLE LEAKS IN CONNECTIONS RELATED TO THE WATER PUMP PROBLEM. THERE IS ALSO VIBRATION IN THE STEERING WHEEL. THE ENGINE COMPARTMENT SOUND IS WHEN IDLING IN MY DRIVEWAY; THE STEERING WHEEL VIBRATION OCCURS WHILE DRIVING ON LOCAL STREETS; IT DOES NOT OCCUR WHEN DRIVING ON THE HIGHWAY AT INTERSTATE SPEEDS.
Mileage: 24,718
20170706UNKNOWN OR OTHER
TAKATA RECALL: I TOOK MY CAR INTO THE LOCAL DEALERSHIP TO DIAGNOSE A SOUND IN THE ENGINE COMPARTMENT. I WAS TOLD THE CAR NEEDED A WATER PUMP, BRAKE SYSTEM REPAIRS, WHEEL ALIGNMENT, AND NEW TIRES. MORE RECENTLY I WAS TOLD THERE ARE MULTIPLE LEAKS IN CONNECTIONS RELATED TO THE WATER PUMP PROBLEM. THERE IS ALSO VIBRATION IN THE STEERING WHEEL. THE ENGINE COMPARTMENT SOUND IS WHEN IDLING IN MY DRIVEWAY; THE STEERING WHEEL VIBRATION OCCURS WHILE DRIVING ON LOCAL STREETS; IT DOES NOT OCCUR WHEN DRIVING ON THE HIGHWAY AT INTERSTATE SPEEDS.
Mileage: 24,718
20161011ELECTRICAL SYSTEM
DROPPED MY CAR OFF AT THE DEALERSHIP JULY 23 AND PICKED IT UP ON AUGUST 23 AND MY BRAKE CALIBER FEEL OFF AS I WAS DRIVING AND MY TIE ROD END ON THE PASSENGER SIDE IS DAMAGE AND MY CAR HAD ONLY 29,000 MILES ON IT. BUT WHEN I DROPPED MY CAR JULY 23 I HAD NO ISSUES WITH MY CAR EXCEPT FOR THE SUNSHADE VISOR NOT WORKING PROPERLY.
Mileage: 29,000
20161011SUSPENSION
DROPPED MY CAR OFF AT THE DEALERSHIP JULY 23 AND PICKED IT UP ON AUGUST 23 AND MY BRAKE CALIBER FEEL OFF AS I WAS DRIVING AND MY TIE ROD END ON THE PASSENGER SIDE IS DAMAGE AND MY CAR HAD ONLY 29,000 MILES ON IT. BUT WHEN I DROPPED MY CAR JULY 23 I HAD NO ISSUES WITH MY CAR EXCEPT FOR THE SUNSHADE VISOR NOT WORKING PROPERLY.
Mileage: 29,000
20161011WHEELS
DROPPED MY CAR OFF AT THE DEALERSHIP JULY 23 AND PICKED IT UP ON AUGUST 23 AND MY BRAKE CALIBER FEEL OFF AS I WAS DRIVING AND MY TIE ROD END ON THE PASSENGER SIDE IS DAMAGE AND MY CAR HAD ONLY 29,000 MILES ON IT. BUT WHEN I DROPPED MY CAR JULY 23 I HAD NO ISSUES WITH MY CAR EXCEPT FOR THE SUNSHADE VISOR NOT WORKING PROPERLY.
Mileage: 29,000
20140313ELECTRICAL SYSTEM
THE PROBLEMS I HAVE ENCOUNTERED, SOME INFREQUENTLY, SOME OFTEN, INCLUDE: THE ADAPTIVE SPEED CONTROL SILENTLY AND INVISIBLY CEASING TO WORK (BUT ONLY AT TURNPIKE SPEEDS); SOME WINDOWS NOT LOWERING WHILE OTHERS DO; THE PASSENGER OUTSIDE MIRROR NOT DIPPING IN REVERSE; THE DRIVER'S DOOR REFUSING TO OPEN FROM THE INSIDE (REQUIRING ME TO CRAWL OVER TO THE PASSENGER DOOR TO EXIT THE CAR); THE TRUNK NOT OPENING WITH THE BUTTON; THE TRUNK NOT CLOSING WITH THE BUTTON; THE RADIO NOT PLAYING (UNTIL THE CAR IS SHUT OFF AND THEN RE-STARTED); THE IGNITION BUTTON NOT TURNING OFF THE CAR ON THE FIRST OR SECOND PUSH; THE SEATS FORGETTING THEIR MEMORY SETTINGS AND REVERTING TO THE DEFAULT SETTINGS WHILST THE CAR IS PARKED AND UNATTENDED; THE ENGINE STARTING AND RUNNING AT 5,000 RPM AND NOT SLOWING DOWN UNLESS TURNED OFF; THE TRUNK OPENING WHILE THE CAR IS MOVING; THE DRIVER'S REAR-VIEW MIRROR NOT EXTENDING WHEN THE DOOR IS UNLOCKED AND OPENED. MANY DAYS THERE ARE NO PROBLEMS; OTHER DAYS MULTIPLE PROBLEMS
Mileage: 1,000
20140313VEHICLE SPEED CONTROL
THE PROBLEMS I HAVE ENCOUNTERED, SOME INFREQUENTLY, SOME OFTEN, INCLUDE: THE ADAPTIVE SPEED CONTROL SILENTLY AND INVISIBLY CEASING TO WORK (BUT ONLY AT TURNPIKE SPEEDS); SOME WINDOWS NOT LOWERING WHILE OTHERS DO; THE PASSENGER OUTSIDE MIRROR NOT DIPPING IN REVERSE; THE DRIVER'S DOOR REFUSING TO OPEN FROM THE INSIDE (REQUIRING ME TO CRAWL OVER TO THE PASSENGER DOOR TO EXIT THE CAR); THE TRUNK NOT OPENING WITH THE BUTTON; THE TRUNK NOT CLOSING WITH THE BUTTON; THE RADIO NOT PLAYING (UNTIL THE CAR IS SHUT OFF AND THEN RE-STARTED); THE IGNITION BUTTON NOT TURNING OFF THE CAR ON THE FIRST OR SECOND PUSH; THE SEATS FORGETTING THEIR MEMORY SETTINGS AND REVERTING TO THE DEFAULT SETTINGS WHILST THE CAR IS PARKED AND UNATTENDED; THE ENGINE STARTING AND RUNNING AT 5,000 RPM AND NOT SLOWING DOWN UNLESS TURNED OFF; THE TRUNK OPENING WHILE THE CAR IS MOVING; THE DRIVER'S REAR-VIEW MIRROR NOT EXTENDING WHEN THE DOOR IS UNLOCKED AND OPENED. MANY DAYS THERE ARE NO PROBLEMS; OTHER DAYS MULTIPLE PROBLEMS
Mileage: 1,000
20140313SEATS
THE PROBLEMS I HAVE ENCOUNTERED, SOME INFREQUENTLY, SOME OFTEN, INCLUDE: THE ADAPTIVE SPEED CONTROL SILENTLY AND INVISIBLY CEASING TO WORK (BUT ONLY AT TURNPIKE SPEEDS); SOME WINDOWS NOT LOWERING WHILE OTHERS DO; THE PASSENGER OUTSIDE MIRROR NOT DIPPING IN REVERSE; THE DRIVER'S DOOR REFUSING TO OPEN FROM THE INSIDE (REQUIRING ME TO CRAWL OVER TO THE PASSENGER DOOR TO EXIT THE CAR); THE TRUNK NOT OPENING WITH THE BUTTON; THE TRUNK NOT CLOSING WITH THE BUTTON; THE RADIO NOT PLAYING (UNTIL THE CAR IS SHUT OFF AND THEN RE-STARTED); THE IGNITION BUTTON NOT TURNING OFF THE CAR ON THE FIRST OR SECOND PUSH; THE SEATS FORGETTING THEIR MEMORY SETTINGS AND REVERTING TO THE DEFAULT SETTINGS WHILST THE CAR IS PARKED AND UNATTENDED; THE ENGINE STARTING AND RUNNING AT 5,000 RPM AND NOT SLOWING DOWN UNLESS TURNED OFF; THE TRUNK OPENING WHILE THE CAR IS MOVING; THE DRIVER'S REAR-VIEW MIRROR NOT EXTENDING WHEN THE DOOR IS UNLOCKED AND OPENED. MANY DAYS THERE ARE NO PROBLEMS; OTHER DAYS MULTIPLE PROBLEMS
Mileage: 1,000
20110831VISIBILITY
TL* THE CONTACT OWNS A 2012 JAGUAR XJL. THE CONTACT STATED THE BLUE LIGHTING EMITTING FROM THE FRONT DRIVER'S SIDE AIR VENT REFLECTED THROUGH THE REAR VIEW MIRROR AND THE GLARE OBSTRUCTED THE CONTACTS VIEW. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10. RVK
Mileage: 10
Compare 2012JAGUARXJL to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2012 JAGUAR XJL have?▼
The 2012 JAGUAR XJL has 13 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2012 JAGUAR XJL?▼
The most-complained component for the 2012 JAGUAR XJL is ELECTRICAL SYSTEM with 2 complaints. Other frequently reported areas include SUSPENSION and VISIBILITY.
Is the 2012 JAGUAR XJL safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.