Total Complaints
3 filings
JAGUAR XJ · model year
2017 JAGUAR XJ
3 NHTSA complaints, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2017JAGUARXJ carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 XJ is electrical system: instrument cluster/panel with 1 filings, followed by exterior lighting (1) and electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2017 XJ. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
3
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| EXTERIOR LIGHTING | 1 |
| ELECTRICAL SYSTEM | 1 |
Recalls (3)
16V94300029/12/2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2016-2017 Jaguar XJ vehicles manufactured September 12, 2016, to October 26, 2016. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag fro
17V67800026/10/2017
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
20V55700012/09/2020
AIR BAGS:FRONTAL
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
Recent Complaints
20190710ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 JAGUAR XJ. WHILE DRIVING 75 MPH, THE STEERING WHEEL, SEATS, AND EXTERIOR MIRRORS RETURNED TO THEIR DEFAULT POSITIONS. THE VEHICLE WAS TAKEN TO JAGUAR BETHESDA (11617 OLD GEORGETOWN RD #100, NORTH BETHESDA, MD 20852, (301) 263-6377), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.
Mileage: 16,000
20181120ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I RECEIVED A RECALL LETTER IN THE MAIL INVOLVING THE INSTRUMENT PANEL RANDOMLY GOING DARK AND/OR RESETTING DURING PERFORMANCE. I HAVE ATTEMPTED TO CONTACT THE DEALERSHIP/JAGUAR CORPORATE TO SCHEDULE THIS ISSUE TO BE TAKEN CARE OF AS I DO WORRY ABOUT IT GOING DARK DURING COMMUTE AND CAUSING AN ACCIDENT. I HAVE MADE MULTIPLE CALLS TO THE DEALERSHIP FOR THE LAST 3 WEEKS AS WELL AS LEFT A MESSAGE FOR THE OWNER TO CALL ME BACK AS NO ONE FROM SERVICE HAS REACHED BACK OUT TO SCHEDULE MY APPOINTMENT. I HAVE HAD THE RECEPTIONISTS HAND WRITE NOTES TO THE SERVICE MANAGERS AS WELL AS THE OWNER BUT STILL NO CALL BACKS. IN THE MEANTIME I HAVE ATTEMPTED TO CALL JAGUAR CORPORATE WITH THE SAME TREATMENT AND RESPONSE ABOUT A RATHER SERIOUS ISSUE, I HAVE LEFT NUMEROUS VOICEMAILS FOR THEIR EXECUTIVE SUITE AS WELL AS 2 OTHER PEOPLE TO HEAR BACK BUT HAVE HEARD NOTHING IN 3 WEEKS, IT SICKENS ME TO KNOW THAT EVERY TIME MY WIFE GETS IN THE CAR THAT IT COULD BE A SAFETY ISSUE BUT DUE TO THE FACT THAT THINGS HA
Mileage: 4,500
20181120EXTERIOR LIGHTING
I RECEIVED A RECALL LETTER IN THE MAIL INVOLVING THE INSTRUMENT PANEL RANDOMLY GOING DARK AND/OR RESETTING DURING PERFORMANCE. I HAVE ATTEMPTED TO CONTACT THE DEALERSHIP/JAGUAR CORPORATE TO SCHEDULE THIS ISSUE TO BE TAKEN CARE OF AS I DO WORRY ABOUT IT GOING DARK DURING COMMUTE AND CAUSING AN ACCIDENT. I HAVE MADE MULTIPLE CALLS TO THE DEALERSHIP FOR THE LAST 3 WEEKS AS WELL AS LEFT A MESSAGE FOR THE OWNER TO CALL ME BACK AS NO ONE FROM SERVICE HAS REACHED BACK OUT TO SCHEDULE MY APPOINTMENT. I HAVE HAD THE RECEPTIONISTS HAND WRITE NOTES TO THE SERVICE MANAGERS AS WELL AS THE OWNER BUT STILL NO CALL BACKS. IN THE MEANTIME I HAVE ATTEMPTED TO CALL JAGUAR CORPORATE WITH THE SAME TREATMENT AND RESPONSE ABOUT A RATHER SERIOUS ISSUE, I HAVE LEFT NUMEROUS VOICEMAILS FOR THEIR EXECUTIVE SUITE AS WELL AS 2 OTHER PEOPLE TO HEAR BACK BUT HAVE HEARD NOTHING IN 3 WEEKS, IT SICKENS ME TO KNOW THAT EVERY TIME MY WIFE GETS IN THE CAR THAT IT COULD BE A SAFETY ISSUE BUT DUE TO THE FACT THAT THINGS HA
Mileage: 4,500
Compare 2017JAGUARXJ to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2017 JAGUAR XJ have?▼
The 2017 JAGUAR XJ has 3 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2017 JAGUAR XJ?▼
Yes, the 2017 JAGUAR XJ has 3 recall(s). The most common affected component is AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2017 JAGUAR XJ?▼
The most-complained component for the 2017 JAGUAR XJ is ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL with 1 complaints. Other frequently reported areas include EXTERIOR LIGHTING and ELECTRICAL SYSTEM.
Is the 2017 JAGUAR XJ safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.