JAGUAR XJ · model year

2012 JAGUAR XJ

10 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2012JAGUARXJ carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 XJ is engine with 3 filings, followed by service brakes (1) and visibility:sun/moon roof assembly (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 2 investigation files overlapping the 2012 XJ. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

10
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths

Total Complaints

10 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ENGINE3
SERVICE BRAKES1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
STRUCTURE:BODY1
ELECTRICAL SYSTEM1
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP1
FUEL/PROPULSION SYSTEM1

Recent Complaints

20211101ENGINE

The engine has issues where there is a jerk while accelerating at times. I was told of a misfire issue that Jaguars have and have not been corrected. I was driving my 2012 Jaguar XJ on the interstate when it started slowing down. The engine light than appears on the dash and it starts to jerk as I try to speed up to get off the highway it goes from 60mph to 45mph. I take my foot off the gas and press the gas again for the car to jerk and accelerate slowly back up to 60mph. Not only was I almost hit from behind but almost crashed trying to get over and off the road for my safety and others. I was told by a mechanic the car needed a new gas treatment, fuel cap, and tune up all this money paid and no results. The 2012 Jaguar xj still stalls when accelerating. The buttons are melted into a gummy substance and a barely used sunroof wont close has a loud noise when button is touched to try and close it. Worse experience ever with my 1st and last 2012 Jaguar XJ.

20211101FUEL/PROPULSION SYSTEM

The engine has issues where there is a jerk while accelerating at times. I was told of a misfire issue that Jaguars have and have not been corrected. I was driving my 2012 Jaguar XJ on the interstate when it started slowing down. The engine light than appears on the dash and it starts to jerk as I try to speed up to get off the highway it goes from 60mph to 45mph. I take my foot off the gas and press the gas again for the car to jerk and accelerate slowly back up to 60mph. Not only was I almost hit from behind but almost crashed trying to get over and off the road for my safety and others. I was told by a mechanic the car needed a new gas treatment, fuel cap, and tune up all this money paid and no results. The 2012 Jaguar xj still stalls when accelerating. The buttons are melted into a gummy substance and a barely used sunroof wont close has a loud noise when button is touched to try and close it. Worse experience ever with my 1st and last 2012 Jaguar XJ.

20210608FireFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

The contact owns a 2012 Jaguar XJ. The contact stated that when the vehicle was started, the vehicle stalled. The contact performed a diagnostic himself and found that the fuel pump wires were melted and caused the wires to fuse together and caused a short circuit. The contact replaced the fuel pump. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 67,894.

Mileage: 67,894

20210126STRUCTURE:BODY

I HAVE SPENT THOUSANDS OF DOLLARS REPAIRING THE SUEDE LINING ON THE INTERIOR OF THE CAR. NOW, I CAN'T EVEN FIND ANYONE THAT WILL TOUCH IT! THE WOOD GRAIN HAS FADED AND THE VEHICLE IS GARAGE KEPT. THE HORRIBLE BUTTONS WERE MADE OF A MATERIAL THAT LITERALLY BECAME GUMMY. I SPENT HUNDREDS HAVING THEM REPLACED. SUNROOF HAD TO BE REPLACED/MOTOR MORE THAN ONCE, THE CLEAR COAT ON THE BACK PANEL OF THE ROOF HAS PEELED. I HAVE HAD OTHER CARS WITH ALMOST 200,000 MILES THAT HAD PERFECT PAINT WHEN TRADED. THE PAINT ON THIS VEHICLE IS TERRIBLE. THIS IS ONLY TO NAME A FEW OF THE ISSUES. I COULD HAVE PURCHASED A NEW VEHICLE FOR WHAT I HAVE SPENT ON THIS CAR. I LOVE THIS VEHICLE BUT MOST LIKELY WILL NEVER PURCHASE ANOTHER JAGUAR.

Mileage: 65,000

20210126ELECTRICAL SYSTEM

I HAVE SPENT THOUSANDS OF DOLLARS REPAIRING THE SUEDE LINING ON THE INTERIOR OF THE CAR. NOW, I CAN'T EVEN FIND ANYONE THAT WILL TOUCH IT! THE WOOD GRAIN HAS FADED AND THE VEHICLE IS GARAGE KEPT. THE HORRIBLE BUTTONS WERE MADE OF A MATERIAL THAT LITERALLY BECAME GUMMY. I SPENT HUNDREDS HAVING THEM REPLACED. SUNROOF HAD TO BE REPLACED/MOTOR MORE THAN ONCE, THE CLEAR COAT ON THE BACK PANEL OF THE ROOF HAS PEELED. I HAVE HAD OTHER CARS WITH ALMOST 200,000 MILES THAT HAD PERFECT PAINT WHEN TRADED. THE PAINT ON THIS VEHICLE IS TERRIBLE. THIS IS ONLY TO NAME A FEW OF THE ISSUES. I COULD HAVE PURCHASED A NEW VEHICLE FOR WHAT I HAVE SPENT ON THIS CAR. I LOVE THIS VEHICLE BUT MOST LIKELY WILL NEVER PURCHASE ANOTHER JAGUAR.

Mileage: 65,000

20210126ENGINE

I HAVE SPENT THOUSANDS OF DOLLARS REPAIRING THE SUEDE LINING ON THE INTERIOR OF THE CAR. NOW, I CAN'T EVEN FIND ANYONE THAT WILL TOUCH IT! THE WOOD GRAIN HAS FADED AND THE VEHICLE IS GARAGE KEPT. THE HORRIBLE BUTTONS WERE MADE OF A MATERIAL THAT LITERALLY BECAME GUMMY. I SPENT HUNDREDS HAVING THEM REPLACED. SUNROOF HAD TO BE REPLACED/MOTOR MORE THAN ONCE, THE CLEAR COAT ON THE BACK PANEL OF THE ROOF HAS PEELED. I HAVE HAD OTHER CARS WITH ALMOST 200,000 MILES THAT HAD PERFECT PAINT WHEN TRADED. THE PAINT ON THIS VEHICLE IS TERRIBLE. THIS IS ONLY TO NAME A FEW OF THE ISSUES. I COULD HAVE PURCHASED A NEW VEHICLE FOR WHAT I HAVE SPENT ON THIS CAR. I LOVE THIS VEHICLE BUT MOST LIKELY WILL NEVER PURCHASE ANOTHER JAGUAR.

Mileage: 65,000

20190722ENGINE

I TOOK MY CAR IN FOR AN ALIGNMENT. AFTER CHECKING UNDER THE CAR, THE MECHANICS REALIZED THAT THE COOLANT TUBING WAS MADE OF PLASTIC AND BROKE. THEY STATED THAT IF I DROVE THE CAR, I WOULD BE IN DANGER OF THE CAR SMOKING AND MAYBE CATCHING FIRE. I HAD TO REPLACE THE COOLANT. I WAS INFORMED THE JAGUAR HAS CHANGED THEIR ENGINEERING OF THIS RISK DUE TO THE NUMBER OF COMPLAINTS AND REPAIRS. I ALSO HAVE A 2012 XF AND IT HAS THE SAME ISSUE WITHIN THE SAME WEEK WHICH IS COSTING ME $2200 TO REPLACE. THIS IS A SERIOUS ISSUE IF THE COOLANT ISSUES RESULTS IS SMOKING AN POTENTIAL FIRE OF THE ENGINE.

Mileage: 60,000

20170120LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2012 JAGUAR XJ. ON A COLD DAY, THE CONTACT NOTICED THAT THE DOOR LATCH WAS FROZEN AND COULD NOT BE LOCKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

20140616VISIBILITY:SUN/MOON ROOF ASSEMBLY

2012 JAGUAR XJ. CONSUMER WRITES IN REGARDS TO VEHICLE SUNROOF MALFUNCTION. *SMD THE CONSUMER STATED THE ELECTRONIC SHADE WOULDN'T CLOSE ALL THE WAY. IT WOULD CLOSE CROOKED, AND THERE WAS A HORRIBLE CREAKING NOISE THAT CAME ANYTIME, HE TRAVELED ON AN UNEVEN PAVEMENT. THE DEALER ADJUSTED, CALIBRATED AND LUBRICATED THE SUNROOF SEVERAL TIMES. *JB

20140416SERVICE BRAKES

APPLYING BRAKES MY FOOT ALSO HITS THE GAS PEDAL WHICH MAKES THE CAR LEAP FORWARD. *TT

Mileage: 123,400

Compare 2012JAGUARXJ to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2012 JAGUAR XJ have?
The 2012 JAGUAR XJ has 10 NHTSA complaints, 0 crashes, 1 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2012 JAGUAR XJ?
The most-complained component for the 2012 JAGUAR XJ is ENGINE with 3 complaints. Other frequently reported areas include SERVICE BRAKES and VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Is the 2012 JAGUAR XJ safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.