JAGUAR XJ · model year

2000 JAGUAR XJ

14 NHTSA complaints, 2 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2000JAGUARXJ carries 14 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 XJ is vehicle speed control with 4 filings, followed by engine and engine cooling:engine (3) and seat belts:front:retractor (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 2 investigation files overlapping the 2000 XJ. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

14
Complaints
2
Crashes
1
Fires
0
Injuries
0
Deaths

Total Complaints

14 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
VEHICLE SPEED CONTROL4
ENGINE AND ENGINE COOLING:ENGINE3
SEAT BELTS:FRONT:RETRACTOR1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
AIR BAGS:FRONTAL1
POWER TRAIN:AUTOMATIC TRANSMISSION1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
ENGINE AND ENGINE COOLING1
UNKNOWN OR OTHER1

Recent Complaints

20200904UNKNOWN OR OTHER

I WAS ON MY WAY TO A GIG/JOB, WHILE I WAS ON THE HIGHWAY, GOING ABOUT 65 MPH,THE CAR STARTS TO JERK AND THE CAR ALL OF A SUDDEN STARTS SHUTTING DOWN ON ME. I ALMOST HAD A CAR ACCIDENT WHEN THE CAR SHUT OFF COMPLETELY. I HAD TO PAY FOR A TOW BACK HOME SINCE THE CAR WON'T EVEN START WITH A JUMPSTART. NOW I CAN'T EVEN TURN THE CAR ON. I PURCHASED THIS CAR ON 07/14/2020. NOW I HAVE TO PAY TO FIND OUT WHAT'S WRONG WITH THE CAR, PAY FOR THE CAR TO GET REPAIRED, I DON'T KNOW IF IT'S A LOSS SINCE THE LAST THING I REMEMBER WAS READING 'TRANSMISSION FAULT' ON MY DASHBOARD WHERE THE ODOMETER IS AT.

20110810ENGINE AND ENGINE COOLING:ENGINE

I HAVE FILED THIS COMPLIANT A COUPLE OF WEEKS AGO, BUT IT DOESN'T APPEAR IN THE SEARCH, SO I'M FILING IT AGAIN. I BELIEVE JAGUAR HAS A SERIOUS PROBLEM THAT SHOULD BE ADDRESSED BY A MANDATORY RECALL. MY 2000 XJ8 HAS BEEN HAVING SURGING PROBLEMS FOR YEARS AND HAS GONE INTO LIMP MODE ON NUMEROUS OCCASIONS...USUALLY ON THE INTERSTATE...WHERE I HAVE NARROWLY MISSED CAUSING SERIOUS ACCIDENTS. THE LOCAL JAGUAR DEALER HAD THE CAR TWICE, EACH TIME FOR APPROXIMATELY ONE YEAR. EACH TIME THEY SAID IT NEEDED A THROTTLE BODY. AFTER THE THIRD THROTTLE BODY, I CALLED JAGUAR IN NEW JERSEY AND THEY CONTACTED THE DEALERSHIP AND WALKED THEM THROUGH BENCH TESTING THE THROTTLE BODY OFF THE CAR. TURNS OUT THERE WAS NEVER A THROTTLE BODY PROBLEM. SO AFTER THREE THROTTLE BODIES, THE REPLACEMENTS AT $2400 EACH, THE JAGUAR DEALER SAID THEY COULDN'T FIX THE CAR. I THEN SENT IT TO FOUR OTHER MECHANIC SHOPS. MOST HAD IT FOR AT LEAST SIX MONTHS. EACH ADMITTED THE PROBLEM EXISTED, BUT NONE COULD FIX IT. THE ECM AND T

Mileage: 37,000

20101115CrashENGINE AND ENGINE COOLING

2000 JAGUAR XJ8 PLASTIC TIMING CHAIN TENSIONER BROKE. *TR

Mileage: 120,000

20100305ENGINE AND ENGINE COOLING:ENGINE

TL*THE CONTACT OWN A 2000 JAGUAR XJ. THE CONTACT STATED THAT THE DRIVER ATTEMPTED TO START THE VEHICLE THAT WAS PARKED IN HIS GARAGE. THE VEHICLE WOULD NOT START. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SMELLED A SLIGHT BURNING ODOR AFTER TRYING TO START THE VEHICLE. THE VEHICLE WAS TOWED TO A PERSONAL MECHANIC ON JANUARY 20, 2010. THE MECHANIC STATED THAT THE TIMING CHAIN GUIDES/TENSIONERS FAILED. THE MECHANIC TOOK PICTURES OF THE TIMING CHAIN. THE CONTACT STATED THAT THE VEHICLE WAS STILL AT THE MECHANIC AT THE TIME OF THE COMPLAINT THE APPROXIMATE FAILURE AND CURRENT MILEAGES WAS 93,000. UPDATED 4/30/10 *CN THE TIMING CHAIN GUIDES WHICH WAS MADE OF CHEAP PLASTIC CAUSED THE TIMING CHAIN TO BREAK AND JAM INTO THE GEAR AND PISTONS AND THEN DAMAGED THE VALVES. UPDATED 08/18/10

Mileage: 93,000

20100215VEHICLE SPEED CONTROL

THE CAR IS:JAGUAR YEAR 2000 XJR 4.0L, W/SUPERCHARGER WITH. I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE AT THE SPEED LIMIT WHEN SUDDENLY THE ENGINE STARTED RUNNING AT SLOW IDLE SPEED. THE ENGINE SPEED WOULD NOT RESPOND TO THE POSITION OF THE ACCELERATOR PEDAL. I WAS TOLD LATER BY PROGRESSIVE AUTO REPAIR IN HAMILTON VA THAT THE PROBLEM WAS THAT THE ACCELERATOR PEDAL POSITION SENSOR HAD FAILED AND HAD TO BE REPLACED. I WAS TOLD THAT THIS WAS ATTACHED TO THE THROTTLE BODY ASSEMBLY AND COULD NOT BE BOUGHT SEPARATELY FROM THE THROTTLE BODY ASSEMBLY. I BOUGHT A NEW THROTTLE BODY ASSEMBLY BUT STILL HAVE THE REPLACED ASSEMBLY INCLUDING THE FAILED ACCELERATOR PEDAL POSITION SENSOR. I REMEMBER SEARCHING THE INTERNET ABOUT THIS SENSOR AND AM ALMOST SURE THAT THIS JAG ACCELERATOR PEDAL POSITION SENSOR IS MADE BY THE SAME MANUFACTURER THAT MAKES THIS SENSOR FOR TOYOTA. I AM SUBMITTING THIS COMPLAINT BECAUSE I WONDER IF THE SENSOR COULD FAIL AND CAUSE THE ENGINE TO GO TO MAXIMUM ACCELERATION AND

Mileage: 30,000

20090211VEHICLE SPEED CONTROL

TL*THE CONTACT OWNED A 2000 JAGUAR XJ8. THE CONTACT STATED THAT HE FREQUENTLY EXPERIENCED UNWARRANTED VEHICLE ACCELERATION. WHEN THE FAILURE OCCURS, THE RPM'S INCREASE TO 4,000-6,000. THE RISK OF A SERIOUS CRASH WAS SIGNIFICANTLY INCREASED. THE DEALER COULD NOT DUPLICATE THE FAILURE OR PRODUCE ANY ERROR CODES TO PROVIDE A SUFFICIENT REMEDY. HE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP AND THE MECHANIC LOCATED AN EVAPORATED SYSTEM FAULT ERROR CODE; HOWEVER, NO REPAIRS WERE MADE. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 92,500. UPDATED 03/23/09. *LJ THE CONSUMER TRADED THE VEHICLE IN. UPDATED 03/24/09. *JB

Mileage: 92,500

20070807VEHICLE SPEED CONTROL

UNSAFE CONDITION: 1. IN EARLY SPRING I APPROACHED A PEDESTRIAN CROSSING AND APPLIED BRAKE. 2. WHEN I WAS STOPPED WITH MY AUTO IN GEAR AND MY FOOT ON THE BRAKE THE ENGINE BEGAN RACING, THE CAR TRIED TO DRIVE FORWARD INTO THE CROSSWALK AND THE BACK END STARTED FISH TAILING. 3. I TOOK THE CAR TO THE DEALER BUT THEY WERE UNABLE TO FIND THE CAUSE. *JB

Mileage: 80,000

20070113ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

MY 2000 JAGUAR XJ8 'S INSTRUMENT PACK FAILED WHILE DRIVING 70 MPH (SPEED LIMIT) IN HEAVY INTERSTATE TRAFFIC. RESULTING IN LOSS OFF ALL INSTRUMENTATION, INCLUDING SPEEDOMETER, ALL INSIDE LIGHTING AND LOSS OF AIR CONDITIONING AND DEFROSTING CAPABILITIES. MY CAR IS NOW SITTING AT A NASHVILLE TENNESSEE JAGUAR DEALERSHIP FOR AN INDEFINITE PERIOD OF TIME ,DUE TO THE INABILITY OF THE JAGUAR CORPORATION TO SUPPLY THE NEEDED NEW PART, DUE TO HIGH DEMAND FOR THE 2000 XJ8 INSTRUMENT PACK. AFTER MUCH RESEARCH THROUGH THE INTER NET , TALKING WITH OTHER 2000 XJ8 JAGUAR OWNERS AND JAGUAR TECHNICIANS AND FORMER JAGUAR TECHNICIANS IT IS CLEARLY EVIDENT THAT THIS MODEL JAGUAR HAS 2 SIGNIFICANT DEFECTS! FAULTY INSTRUMENT PACK AND FAULTY TIMING BELT/CHAIN! MY INSTRUMENT PACK FAILED AT APPROX 68,000 MILES AND MY TIMING CHAIN FAILED IN FEB. 2006 AT APPROX 64,000 MILES. BOTH FAILURES COULD HAVE RESULTED IN SIGNIFICANT DAMAGE TO THE VEHICLE OR ITS OCCUPANTS. HOWEVER IN MY CASE THESE FAILURES DID NO

20060814VEHICLE SPEED CONTROL

NO EVENTS LEADING UP TO FAILURE. NO WARNING LIGHTS OR PRIOR INDICATION OF ANY PROBLEM. CAR SHUT DOWN AT INTERSTATE SPEED WITH NO WARNING. HAD TO GET OVER 2 LANES OF TRAFFIC AND OUT OF HARMS WAY AND PULL OFF OF INTERSTATE. VERY DANGEROUS TIME. REPLACED BODY THROTTLE AND CHARGED ME $1,563.17 + LABOR. OLD PART IS AVAILABLE. I WAS VERY SHAKEN UP AFTER THIS INCIDENT AND VERY CONCERNED THAT YOU COULD JUST BE DRIVING DOWN THE INTERSTATE AND WITH NO WARNING AT ALL YOUR CAR WOULD JUST SHUT DOWN. THIS IS EXTREMELY DANGEROUS. I HAD THIS HAPPEN ON ANOTHER JAGUAR BACK IN THE LATE 1990'S AND IT WAS A RECALLED PART BELIEVED TO BE THE SAME PROBLEM STILL EXISTING ON THIS CAR. AT THAT TIME THE DEALER SAID IT WAS A RECALL AND REPLACED IT BUT SAME THING ON THIS NEWER MODEL AND NO RECALL. IT SEEMS TO BE THE SAME PROBLEM AND I FEEL IT SHOULD ALSO BE RECALLED. THANK YOU, *NM *TR

Mileage: 36,586

20051107ENGINE AND ENGINE COOLING:ENGINE

DT: THE CONTACT STATES 2000, JAGUAR XJR WAS EXPERIENCING A LOSS OF POWER. THE VEHICLE HAS UNDERGONE DIAGNOSTIC TESTING. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE STARTED OUT WITH INTERMITTENT POWER DIFFICULTIES, BUT IT BECAME TOO FREQUENT. THE VEHICLE JERKED SOMETIMES ON INITIAL ACCELERATION FROM A COMPLETE STOP AND AUTOMATICALLY CHANGED GEARS. THERE HAVE BEEN SEVERAL NEAR MISSES ON THE INTERSTATE AS A RESULT OF NOT BEING ABLE TO ACCELERATE QUICKLY. *AK UPDATED 3/17/2006 - *NM

Mileage: 42,909

20051107POWER TRAIN:AUTOMATIC TRANSMISSION

DT: THE CONTACT STATES 2000, JAGUAR XJR WAS EXPERIENCING A LOSS OF POWER. THE VEHICLE HAS UNDERGONE DIAGNOSTIC TESTING. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE STARTED OUT WITH INTERMITTENT POWER DIFFICULTIES, BUT IT BECAME TOO FREQUENT. THE VEHICLE JERKED SOMETIMES ON INITIAL ACCELERATION FROM A COMPLETE STOP AND AUTOMATICALLY CHANGED GEARS. THERE HAVE BEEN SEVERAL NEAR MISSES ON THE INTERSTATE AS A RESULT OF NOT BEING ABLE TO ACCELERATE QUICKLY. *AK UPDATED 3/17/2006 - *NM

Mileage: 42,909

20050718CrashAIR BAGS:FRONTAL

COLLISION WITH OTHER AUTO, FRONT DAMAGE, BUMPER TOTALLED WITH FRAME DAMAGE, HOOD AND FENDER AND AIR BAGS DID NOT DEPLOY, JAGUAR HAS AND WILL NOT INSPECT AUTO AT BODY SHOP, ADJUSTER {FROM INSURANCE COMPANY} AND BODY SHOP BOTH SAID THE AIR BAGS SHOULD HAVE DEPLOYED, I THINK IF THERE IS A PROBLEM IT SHOULD BE RESOLVED BEFORE ANYONE IS HURT, FORTUNALLY IN THIS CASE THERE WEREN'T ANY INJURIES

Mileage: 42,400

20040427FireVISIBILITY:SUN/MOON ROOF ASSEMBLY

SUN ROOF MOTOR CAUGHT ON FIRE AND CAUSED THE CAR TO CATCH ON FIRE. *AK

20010326SEAT BELTS:FRONT:RETRACTOR

DRIVER'S SEAT BELT DOES NOT RELEASE FROM RETRACTING MECHANISM. PLEASE GIVE ANY FURTHER DETAILS.*AK

Compare 2000JAGUARXJ to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2000 JAGUAR XJ have?
The 2000 JAGUAR XJ has 14 NHTSA complaints, 2 crashes, 1 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2000 JAGUAR XJ?
The most-complained component for the 2000 JAGUAR XJ is VEHICLE SPEED CONTROL with 4 complaints. Other frequently reported areas include ENGINE AND ENGINE COOLING:ENGINE and SEAT BELTS:FRONT:RETRACTOR.
Is the 2000 JAGUAR XJ safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.