2017 JAGUAR XE

FUEL SYSTEM, DIESEL

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 XE vehicles equipped with a 2.0L diesel engine. The vehicles have a fuel return hose that may leak.

STRUCTURE:BODY

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.

The contact owns a 2017 Jaguar XE. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the passenger’s side air bag had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to the warranty headquarters located in Florida. The approximate failure mileage was 62,000.

Mileage: 62,000

The contact owns a 2017 Jaguar XE. The contact’s wife stated that while driving at approximately 25 MPH, the vehicle unexpectedly accelerated. The brake pedal was depressed; however, the vehicle failed to respond, and no warning lights were illuminated. The vehicle accelerated to an unknown speed, causing the contact’s wife to veer off the roadway and collide with a tree, where it came to a stop. The contact’s wife reported that the engine compartment caught fire upon impact and that the air bags deployed. As a result of the crash, the contact’s wife sustained a spinal injury and bruising. The fire was extinguished by the local fire department. A Police and fire report was filed, and both report numbers were provided to the contact. The vehicle was not towed. The vehicle was towed and destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,455.

Mileage: 30,455

The contact owns a 2017 Jaguar XE. The contact’s wife stated that while driving at approximately 25 MPH, the vehicle unexpectedly accelerated. The brake pedal was depressed; however, the vehicle failed to respond, and no warning lights were illuminated. The vehicle accelerated to an unknown speed, causing the contact’s wife to veer off the roadway and collide with a tree, where it came to a stop. The contact’s wife reported that the engine compartment caught fire upon impact and that the air bags deployed. As a result of the crash, the contact’s wife sustained a spinal injury and bruising. The fire was extinguished by the local fire department. A Police and fire report was filed, and both report numbers were provided to the contact. The vehicle was not towed. The vehicle was towed and destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,455.

Mileage: 30,455

The contact owns a 2017 Jaguar XE. The contact stated that while driving approximately 20 MPH, the check engine and battery warning lights illuminated, and the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and determined that the fuel line needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 101,820.

Mileage: 101,820

The contact owns a 2017 Jaguar XE. The contact stated that while driving approximately 20 MPH, the check engine and battery warning lights illuminated, and the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and determined that the fuel line needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 101,820.

Mileage: 101,820

The contact owns a 2017 Jaguar XE. The contact stated that while driving approximately 20 MPH, the check engine and battery warning lights illuminated, and the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and determined that the fuel line needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 101,820.

Mileage: 101,820

The contact owns a 2017 Jaguar XE. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormally strong fuel odor. The contact parked the vehicle. Upon inspecting the vehicle, the contact noticed that there was a large amount of diesel on the ground underneath the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with a hole in the fuel return line. The contact was informed that the fuel return line needed to be replaced. The vehicle was repaired; however, the failure recurred the following day. The vehicle was not repaired. The contact related the failure to an unknown recall; however, the VIN was not included. No further information was available. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was unknown.

The contact owns a 2017 Jaguar XE. The contact stated that while parked and attempting to start the vehicle, the contact heard abnormal sound coming from the engine and the vehicle failed to respond as needed. The contact stated that on another occasion while attempting to start the vehicle, the vehicle responded as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain needed to be replaced. The vehicle was not repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 131,630.

Mileage: 131,630

This vehicle has left me stranded with my family multiple times with out being able to pull over on the side of the road. It’s had so many coolant leaks, hoses bust, and a hand full of coolant leaks in the whole system. The jaguar dealership has worked on vehicle multiple of times without any success. The vehicle while driving didn’t even warn me the coolant was low. When I pulled over and opened the hood, it busted of the coolant cap on its own and coolant was busting out everywhere cause it to leak on me.

Constant coolant issues, leaks, water pump, thermostat, overheating and repairs over the past 1.5 years.

Over the past 18 months I have had numerous issues with the coolant system causing the car to over heat and leak coolant. It is the same issue with the coolant system every time.

My safety bag warning light has been coming on and off. I have no accidents or anything mechanically done to cause this to trigger. In addition, I never knew my seats had any memory as I have never used this option since I've purchased the vehicle in 2019. At times my driver seats moves on its own, without me touching anything.

My safety bag warning light has been coming on and off. I have no accidents or anything mechanically done to cause this to trigger. In addition, I never knew my seats had any memory as I have never used this option since I've purchased the vehicle in 2019. At times my driver seats moves on its own, without me touching anything.

There has been random frequent issues with some of the safety features failing or deactivating. The issues is presented as an alert popping up saying the “Blind Spot System Not Available”, then when putting the car it to reverse I also get the message “Reverse Traffic Detection Not Available”. On some occasions the issue presents as the alert for “AEB Not Available”. The issue or alert clears after turning the vehicle is turned off for a period (not sure on how long).

There has been random frequent issues with some of the safety features failing or deactivating. The issues is presented as an alert popping up saying the “Blind Spot System Not Available”, then when putting the car it to reverse I also get the message “Reverse Traffic Detection Not Available”. On some occasions the issue presents as the alert for “AEB Not Available”. The issue or alert clears after turning the vehicle is turned off for a period (not sure on how long).

There has been random frequent issues with some of the safety features failing or deactivating. The issues is presented as an alert popping up saying the “Blind Spot System Not Available”, then when putting the car it to reverse I also get the message “Reverse Traffic Detection Not Available”. On some occasions the issue presents as the alert for “AEB Not Available”. The issue or alert clears after turning the vehicle is turned off for a period (not sure on how long).

Car shuts down constantly with no warnings, took it to the dealership twice same and I still have the same issue. It’s been an issued since I bought the car a year ago

Car shuts down constantly with no warnings, took it to the dealership twice same and I still have the same issue. It’s been an issued since I bought the car a year ago

Well driving down the hwy the steering wheel became really stiff 75 mph dash said loss of power steering assist.. later on vehicle did regain power steering .. second time was well making a u turn steering wheels was jurked out of had.. display had same message .. steering has not regained

Well driving down the hwy the steering wheel became really stiff 75 mph dash said loss of power steering assist.. later on vehicle did regain power steering .. second time was well making a u turn steering wheels was jurked out of had.. display had same message .. steering has not regained