Total Complaints
11 filings
JAGUAR JAGUAR · model year
2002 JAGUAR JAGUAR
11 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002JAGUARJAGUAR carries 11 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 JAGUAR is equipment:electrical with 2 filings, followed by power train:driveline:driveshaft (2) and fuel system, gasoline:storage:tank assembly (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 2002 JAGUAR. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
11
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| EQUIPMENT:ELECTRICAL | 2 |
| POWER TRAIN:DRIVELINE:DRIVESHAFT | 2 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 2 |
| ELECTRICAL SYSTEM:IGNITION:MODULE | 1 |
| VEHICLE SPEED CONTROL:CABLES | 1 |
| SUSPENSION | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
Recent Complaints
20070211POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR IS A 2002 X-TYPE BUT WAS PURCHASED USED IN MAY '05 WITH ONLY 22K MILES. HAD A FAILURE OF MY CAR TO "STEP-DOWN" INTO PASSING GEAR AS I WAS GOING UP A HILL, THE CAR WOULD SLIP INTO NEUTRAL. I WAS ABLE TO CONTINUE HOME BY PULLING TO THE SIDE OF THE ROAD, TURNING THE CAR OFF THEN BACK ON AGAIN. THE FACTORY WARRANTY WAS EXPIRED BY LESS THAN 20 DAYS AT THIS INITIAL FAILURE BUT WAS COVERED BY AN EXTENDED WARRANTY THAT WAS PURCHASED, THEREFORE THE DEALERSHIP REPLACED. MILEAGE AT FAILURE WAS 26,000 MILES. THE TRANSMISSION FAILED 10 MONTHS LATER, DIFFERENT GEAR. WHEN I ASKED ABOUT THE REPEAT TROUBLE DEALERSHIP SAID A REBUILT FORD TRANSMISSION HAD BEEN SENT BUT THIS TIME JAGUAR WAS SENDING A NEW ONE. HE ALSO SAID THIS IS A VERY KNOW PROBLEM WITH THIS MODEL BECAUSE IT IS MORE FORD THAN JAGUAR PARTS. *JB
Mileage: 26,403
20020906FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY LISTED ABOVE VEHICLE. *AK
20020624SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AT 20MPH AND PRESSING ON THE BRAKES STEERING WHEEL WILL VIBRATE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
20020528FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
20020415POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVESHAFT CAUSES A "HOWLING" NOISE, LIKE A WET FINGER AROUND A WINE GLASS, IN THE FIRST 5 MINUTES OF DRIVING FROM A COLD START. THE NOISE IS DEPENDENT ON AMBIENT TEMPERATURE (LESS THAN 40F) AND THE CAR MUST BE TRAVELING BETWEEN 55-65 MPH. I HAVE CONTACTED JAGUAR CUSTOMER RELATIONS, WHO DENIED KNOWLEDGE OF THE PROBLEM. MY SERVICE DEPARTMENT ALSO DENIED KNOWLEDGE, BUT OFFERED TO REPLACE THE DRIVESHAFT. I HAVE BEEN COLLECTING NAMES OF OTHERS EXPERIENCING THIS SAME PROBLEM FROM 2 INTERNET DISCUSSION GROUPS. SOME OF THESE PEOPLE HAVE HAD THEIR DRIVESHAFTS REPLACED 3-5 TIMES, WITHOUT SUCCESS. SEVERAL OWNERS HAVE BEEN TOLD THE NOISE IS CAUSED BY BEARINGS IN THE DRIVESHAFT THAT ARE OFF-CENTER. MY CONCERN IS PREMATURE FAILURE OF THE DRIVESHAFT UNDER SPEED, OR WORSE, A FIRE FROM FRICTION OF HIGH SPEED ROTATION OF THE DRIVESHAFT. THIS NOISE CANNOT BE DUPLICATED AT WILL BECAUSE OF THE DEPENDENCE ON AMBIENT TEMPERATURE.*AK
20020415SUSPENSION
NVH ISSUE - HIGH PITCHED WHINE SIMILAR TO RUNNING A FINGER AROUND THE RIM OF A WINE GLASS. NOISE OCCURS BETWEEN 15-20MPH AND AGAIN AT 65-70MPH. PROBLEM IS KNOWN TO MANUFACTURER AND DRIVESHAFT HAS BEEN REPLACED ONCE BUT IT DID NOT HELP.*AK
20020415POWER TRAIN:DRIVELINE:DRIVESHAFT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
20020128EQUIPMENT:ELECTRICAL
CAR IS EQUPIPED WITH A TOUCH SREEN PANEL TO CONTROL PHONE, NAVIGATION, RADIO, CLIMATE CONTROL- THE TOUCH PAD DOES NOT OPERATE PROPERLY AND CAN BE DISTRACTING TO DRIVER WHICH MAY CAUSE AND ACCIDENT. THE SYSTEM HAS AN ERROR RATE OF APPROXIMATELY 50-80% . JAQUAR CORPORATE HAS BEEN WORKING WITH ME SINCE AUGUST OF 2001 TO FIX THE SYSTEM. THEY JUST REPLACED THE VEHICHLE WITH A NEW ONE HOWEVER THIS UNIT HAS THE SAME PROBLEM AS DID THE ONE I DROVE FROM THAT THE FACTORY TECHNICIAN HAD. THE PROBLEM IS THE SYSTEM HAS A DESIGN FLAW THAT IS GOING TO GET PEOPLE KILLED. FOR EXAMPLE YOU PRESS THE #1 AND YOU GET THE # 2, SOMETIMES YOU CAN'T HANG UP ON A PHONE CALL WHICH MAKES YOU OPEN THE HANDREST WHERE THE PHONE IS LOCATED TO DISCONNECT FROM THE CALL. THE LIST OF PROBLEMS IS ENDLESS-AND THEY ARE UNABLE TO FIX IT
20020128EQUIPMENT:ELECTRICAL
CAR IS EQUPIPED WITH A TOUCH SREEN PANEL TO CONTROL PHONE, NAVIGATION, RADIO, CLIMATE CONTROL- THE TOUCH PAD DOES NOT OPERATE PROPERLY AND CAN BE DISTRACTING TO DRIVER WHICH MAY CAUSE AND ACCIDENT. THE SYSTEM HAS AN ERROR RATE OF APPROXIMATELY 50-80% . JAQUAR CORPORATE HAS BEEN WORKING WITH ME SINCE AUGUST OF 2001 TO FIX THE SYSTEM. THEY JUST REPLACED THE VEHICHLE WITH A NEW ONE HOWEVER THIS UNIT HAS THE SAME PROBLEM AS DID THE ONE I DROVE FROM THAT THE FACTORY TECHNICIAN HAD. THE PROBLEM IS THE SYSTEM HAS A DESIGN FLAW THAT IS GOING TO GET PEOPLE KILLED. FOR EXAMPLE YOU PRESS THE #1 AND YOU GET THE # 2, SOMETIMES YOU CAN'T HANG UP ON A PHONE CALL WHICH MAKES YOU OPEN THE HANDREST WHERE THE PHONE IS LOCATED TO DISCONNECT FROM THE CALL. THE LIST OF PROBLEMS IS ENDLESS-AND THEY ARE UNABLE TO FIX IT
20020107VEHICLE SPEED CONTROL:CABLES
WHEN TAKING FOOT OFF GAS AND APPLYING BRAKES VEHICLE CONTINUES TO ACCELERATE. THIS PROBLEM HAPPENS INTERMITTENTLY. DEALER IS AWARE OF PROBLEM.*AK
20011203ELECTRICAL SYSTEM:IGNITION:MODULE
CAR SLOWS TO 5MPH WITH NO WARNING, NO CONTROL OF GAS PEDAL, COMPUTER PANEL INDICATES ALL SYSTEMS HAVE FAILED. HAPPENED IN MIDDLED OF INTERSECTION-BARELY MADE IT ACROSS. HAS BEEN IN FOR REPAIR. JAGUAR FOUND NOTHING WRONG. I FEAR MY LIFE IN THIS CAR. AFTER MANY RESTARTS, IT ACTS FINE-UNTIL THE NEXT TIME. JAGUAR IS PICKING UP THE CAR AGAIN. OF THE 880 MILES, 300 HAS BEEN SPENT GOING BACK TO THE DEALER FOR THIS PROBLEM.*AK
Compare 2002JAGUARJAGUAR to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2002 JAGUAR JAGUAR have?▼
The 2002 JAGUAR JAGUAR has 11 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2002 JAGUAR JAGUAR?▼
The most-complained component for the 2002 JAGUAR JAGUAR is EQUIPMENT:ELECTRICAL with 2 complaints. Other frequently reported areas include POWER TRAIN:DRIVELINE:DRIVESHAFT and FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY.
Is the 2002 JAGUAR JAGUAR safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.