Total Complaints
91 filings
JAGUAR F-PACE · model year
91 NHTSA complaints, 4 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2017JAGUARF-PACE carries 91 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 4 fires, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 F-PACE is engine with 32 filings, followed by fuel/propulsion system (10) and electrical system (10). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2017 F-PACE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
91 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 32 |
| FUEL/PROPULSION SYSTEM | 10 |
| ELECTRICAL SYSTEM | 10 |
| POWER TRAIN | 6 |
| VISIBILITY/WIPER | 5 |
| STEERING | 4 |
| UNKNOWN OR OTHER | 4 |
| STRUCTURE:BODY | 2 |
| AIR BAGS | 2 |
| SEAT BELTS | 2 |
| SERVICE BRAKES | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| EXTERIOR LIGHTING | 2 |
| SUSPENSION | 1 |
| TIRES | 1 |
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 F-Pace vehicles. The Instrument Cluster (IC) may intermittently go blank.
POWER TRAIN:DRIVELINE:DRIVESHAFT
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 Jaguar F-PACE vehicles equipped with automatic transmissions. These vehicles may have been built with a rear driveshaft that is too short, potentially resulting the driveshaft separating from the vehicle.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2017 Jaguar F-PACE vehicle equipped with a 3.0L engine. A bolt used to attach the high pressure fuel pump may be too long. As a result, the fuel pump may not be properly secured and the fuel line may crack and leak.
Recurrent coolant leak. Known issue with Jaguar. Coolant system is known to have many weak spots due to plastic tubing and weak coupling joints. Had a repair costing $1500 dollars in 2022 just out of warranty. Now experiencing yet another coolant leak. Other owners have also had multiple leaks. I think Jaguar should be held accountable for a manufacturer defect.
Recall H009 is exactly what happened to my car I was turning in an intersection when I herd a loud boom and crackling I lost control almost hitting 2 cars and when I finally stopped I look below and my drive shaft had snapped and some of the drive shaft was stuck in the differential. Recall H039 is exactly what happened to my car I was driving my car and it suddenly cut off on me while driving I then had it towed to a mechanic shop and it smelled like gas after a couple attempts to start it the mechanic told me it was leaking gas from engine and out exhaust pipes the engine was flooded with gas and could have caught fire if kept driving after doing some research this exact recall H039 is what the mechanic had explained to me. My vin was not listed on the recalls but is an 2017 Jaguar F Pace 3.0 L vin is [XXX] these problems happen unexpectedly and no warning or anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Recall H009 is exactly what happened to my car I was turning in an intersection when I herd a loud boom and crackling I lost control almost hitting 2 cars and when I finally stopped I look below and my drive shaft had snapped and some of the drive shaft was stuck in the differential. Recall H039 is exactly what happened to my car I was driving my car and it suddenly cut off on me while driving I then had it towed to a mechanic shop and it smelled like gas after a couple attempts to start it the mechanic told me it was leaking gas from engine and out exhaust pipes the engine was flooded with gas and could have caught fire if kept driving after doing some research this exact recall H039 is what the mechanic had explained to me. My vin was not listed on the recalls but is an 2017 Jaguar F Pace 3.0 L vin is [XXX] these problems happen unexpectedly and no warning or anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Recall H009 is exactly what happened to my car I was turning in an intersection when I herd a loud boom and crackling I lost control almost hitting 2 cars and when I finally stopped I look below and my drive shaft had snapped and some of the drive shaft was stuck in the differential. Recall H039 is exactly what happened to my car I was driving my car and it suddenly cut off on me while driving I then had it towed to a mechanic shop and it smelled like gas after a couple attempts to start it the mechanic told me it was leaking gas from engine and out exhaust pipes the engine was flooded with gas and could have caught fire if kept driving after doing some research this exact recall H039 is what the mechanic had explained to me. My vin was not listed on the recalls but is an 2017 Jaguar F Pace 3.0 L vin is [XXX] these problems happen unexpectedly and no warning or anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
60,000 miles, the head gasket blew in traffic. Jaguar dealer quotes $35,000 to replace engine. This is not acceptable for a car of this price. I have been victimized by defective parts in our 2017 Jaguar F-Pace. These parts and repairs and associated costs should have been covered under warranty and recall. These catastrophic failures/repairs were due to known defective parts (clam shell "y" pipe, and outlet pipes). JLR Service Departments have been aware of these defects as published in their annual Service Department "Technical Bulletin" (2018). JLR has justified exhorbant repair costs, blaming the car owner rather than taking responsibility for manufacture defect. Parts were re-designed specifically because of these known defects. With no warning of over-heating, my F-Pace reached "Critical Failure", requiring Tow service. I specifically asked the JLG Service manager what caused this at 60,000 miles and the above was his explanation. I said this is a factory defect. His response
My 2017 Jaguar F-Pace S (3.0L supercharged V6) experienced a sudden water-pump failure that led to overheating, loss of oil pressure, timing-chain slack, and complete engine failure. The failure began with the water pump, which caused coolant loss and intermittent overheating that was not accurately reflected on the dashboard temperature gauge. As the water pump deteriorated, the hydraulic timing-chain tensioners lost pressure, allowing the chain to slacken and eventually jump. This caused catastrophic internal engine damage, including piston-valve contact and metal contamination, requiring a full engine replacement. This sequence â water pump failure â overheating â timing-chain tensioner collapse â engine destruction â is known to occur on Jaguarâs 3.0L supercharged V6 engines. Multiple owners have reported similar symptoms (water pump failures, chain rattle, chain slack, engine ticking, and full failure). Jaguarâs own Technical Topics documents acknowledge timing-chain
Error Message: While driving at speeds of 60-65 miles per hour, a coolant leak occurs, resulting in a loss of engine power and reduced control over the vehicle, endangering myself and surrounding commuters. The local dealership inspected the car, but Jaguar Land Rover North America, LLC refused to authorize the necessary repairs, despite being provided with their Technical Service Bulletin (TSB) Reference: JTB00602 (or JTB00602v2 for later revisions). This is a known issue with the vehicle, which the company is aware of due to several lawsuits. I have already incurred costs for some repairs to make the car safe to operate, but the dealer has informed me that additional work is required.
our F-Pace had 120,000 miles. Worked great, very reliable, but then out of nowhere while driving the car the low coolant light came on and with in a minute the engine shut down and the car was dead. I had all I could do to get the car off the interstate with traffic behind me going 70mph. I am very lucky that I was not slammed into from behind as the car literally lost all power. I got it to the side of road with steam blowing out the engine. I called 911 and the fire department came and the police. The vehicle was then towed to the Brentwood, TN Jaguar dealer and they confirmed for $250 service fee that the engine was blown up. The Y Pipe cracked and all the coolant blew out and the engine overheated and was destroyed. They said the fix was $23-$25,000 for a new motor. Throw much research on the Jaguar forums online it is a well documented problem on the 2017 F-Paces that the Y pipe cracks leading to a discharge of the coolant leading to engine failure. It is also known that Jag
AIRBAGS DID NOT DEPLOY UPON COLLISION WITH ANOTHER VEHICLE. THE 2017 F-PACE JAGUAR WAS INSPECTED BY BOTH A COLLISION SPECIALIST AND AN INSURANCE AGENT AND IT WAS DEEMED A TOTAL LOSS. THE POLICE CRASH REPORT INDICATES THAT THE AIRBAGS DID NOT DEPLOY. PRIOR TO THE ACCIDENT THERE WERE NO WARNINGS OR INDICATIONS THAT THE AIRBAGS WERE INOPERABLE. DRIVER WAS TAKEN TO THE HOSPITAL FROM THE ACCIDENT LOCATION BECAUSE OF SEVERE CHEST AND SHOULDER PAIN.
Particulate matter sensor (PMS) circuit fault code P24C6 stored in PCM. Even after PMS replacement/repair, the check engine light came back. In the meantime, Jaguar Land Rover dealership became Land Rover dealership. Now that LR dealership won't fix this.
Oil leaking from turbo charger into exhaust.
Oil leaking from turbo charger into exhaust.
The contact owns a 2017 Jaguar F-Pace. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low engine coolant level warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted and notified of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Mileage: 93,000
Overheating engine. Was driving and all of a sudden with no warning the temperature gauge went up to hot and engine was overheating. I was told by the dealer that my engine is gone and it was going to cost me $5,000 just to break the engine down and just diagnosed the problem.
Overheating engine. Was driving and all of a sudden with no warning the temperature gauge went up to hot and engine was overheating. I was told by the dealer that my engine is gone and it was going to cost me $5,000 just to break the engine down and just diagnosed the problem.
I am writing to file a formal complaint against Carvana regarding the purchase of a 2017 Jaguar F-Pace. Despite driving less than 4189 miles, the vehicle requires extensive repairs costing $8,600.00 before taxes, with additional maintenance costs of $1,400.00. Carvana misrepresented the vehicle's condition, failing to disclose multiple engine and coolant leaks, which were discovered after purchase. They also did not inform me that an extended warranty was not available for the vehicle, and neglected to provide a copy of their inspection report details. The remaining vehicle loan is $28,000.00. Upon contacting Carvana about these issues, they stated that the car was outside the return window and refused further assistance. The repairs needed were massive and consistent with pre-existing conditions, indicating that Carvana neglected to perform adequate maintenance or disclose the damage. I am a remote worker and only travel to take my children to and from school daily. Despite this limit
I am writing to file a formal complaint against Carvana regarding the purchase of a 2017 Jaguar F-Pace. Despite driving less than 4189 miles, the vehicle requires extensive repairs costing $8,600.00 before taxes, with additional maintenance costs of $1,400.00. Carvana misrepresented the vehicle's condition, failing to disclose multiple engine and coolant leaks, which were discovered after purchase. They also did not inform me that an extended warranty was not available for the vehicle, and neglected to provide a copy of their inspection report details. The remaining vehicle loan is $28,000.00. Upon contacting Carvana about these issues, they stated that the car was outside the return window and refused further assistance. The repairs needed were massive and consistent with pre-existing conditions, indicating that Carvana neglected to perform adequate maintenance or disclose the damage. I am a remote worker and only travel to take my children to and from school daily. Despite this limit
I have experienced issues of unintended acceleration, randomly ,over the years of my ownership. The latest incident was the most hazardous, causing damage to my vehicle, and lack of confidence for my safety.
While driving my vehicle, the low coolant level light came on the dashboard, so I went to AutoZone to purchase a jug of coolant fluid. On my way home, the low coolant level warning remained active, and as soon as I arrived in my driveway, the engine overheating light illuminated. I promptly turned off the vehicle and it remained stationary for a week before I had it towed to the dealership to determine the underlying cause of the coolant leak. A representative from the dealership informed me that the diagnostic fee would be $390 in order to determine the root cause of the coolant leak. Shocked by the high cost, I contacted the service manager who had mentioned the fee to the representative. He called me to let me know that he was aware I had reached out to the âhigher-upsâ about the fee. The next day, he clearly retaliated by instructing his co-worker a skilled Jaguar mechanic to take their time diagnosing my coolant leak in order to ensure I would pay his intended price. He calle
While driving in the rain the headlights stopped working. An error popped up on the dashboard indicating a dipped beam fault. When I stopped there was condensation or water inside the headlight lenses on both sides and the lights would not turn back on in the on or auto position. The bright light indicator showed high and low beams but none of the lights would work except for the fog lights. We are having to replace both head light assemblies and bulbs but have not had the repairs completed yet.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.