INFINITI QX50 · model year

2023 INFINITI QX50

7 NHTSA complaints, and 1 active recall for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2023INFINITIQX50 carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 QX50 is power train with 2 filings, followed by fuel system, gasoline:delivery:fuel pump (1) and forward collision avoidance:software:pedestrian/cyclist/object/obstacle/ recognition (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 7 investigation files overlapping the 2023 QX50. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

7
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
2023 INFINITI QX50 — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2023 INFINITI QX50. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

7 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
POWER TRAIN2
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP1
FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION1
ENGINE1
FUEL/PROPULSION SYSTEM1
UNKNOWN OR OTHER1

Recalls (1)

24V15400027/02/2024

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improper

Recent Complaints

20250724UNKNOWN OR OTHER

Component/system that failed: Panoramic sunroof glass on a 2023 Infiniti QX50. Date of Incident: July 21, 2025 at approximately 8am. Incident description: While my daughter was driving on the interstate at normal speed, the panoramic sunroof suddenly and spontaneously shattered. There was no impact, no visible object, and no warning. The explosion of glass was loud and violent. Safety risk: Thankfully, the sunroof shade was closed at the time of the incident. Had it been open, glass would have rained down inside the cabin, potentially causing serious or even fatal injuries. This was a terrifying failure with high risk to life and safety, particularly at highway speeds. Immediately after the incident I called Infiniti of Memphis where we purchased the vehicle brand new, and it is currently under warranty. I was notified that since there isn’t a current recall anything glass related is not included under warranty and I would need to file a claim under my insurance. We were force

20250324ENGINE

Vehicle is prone to stalling while on the road extremely dangerous starting issues after long trips

20250324FUEL/PROPULSION SYSTEM

Vehicle is prone to stalling while on the road extremely dangerous starting issues after long trips

20250324POWER TRAIN

Vehicle is prone to stalling while on the road extremely dangerous starting issues after long trips

20240126FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION

The contact owns a 2023 Infiniti QX50. The contact stated while driving 28-29 MPH at nighttime, she noticed an animal in the roadway and decelerated. The contact stated that while the vehicle was approximately 2 ft. away from the animal, the vehicle made a loud sound, and the hood popped up and partially covered the windshield. The contact veered to the side of the road. The contact stated that she sat on a pillow in the front driver's seat, and she was able to drive to her residence at low speed. The vehicle was taken to the dealer the following morning. The dealer informed the contact that the vehicle was designed with the Pop-Up Engine Hood For Pedestrian Protection feature, in which the pedestrian safety sensor in the bumper, signaled the hood to pop up while the vehicle was near the animal on the road. The dealer informed the contact that the vehicle operated as designed and charged a repair fee for the hood pistons replacement. The manufacturer was notified of the failure and sen

Mileage: 5,200

20231023FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

The contact owns a 2023 Infiniti QX50. The contact stated that upon pressing the start button and starting the vehicle, the vehicle sputtered. While driving attempting to drive, the vehicle failed to move. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to duplicate the failure. While driving, the vehicle failed to accelerate properly. There was an abnormally loud grinding sound detected. The contact stated that the vehicle was stuck in first gear. The vehicle was towed back to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted by the contact’s attorney. The failure mileage was approximately 62,018.

Mileage: 62,018

20231023POWER TRAIN

The contact owns a 2023 Infiniti QX50. The contact stated that upon pressing the start button and starting the vehicle, the vehicle sputtered. While driving attempting to drive, the vehicle failed to move. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to duplicate the failure. While driving, the vehicle failed to accelerate properly. There was an abnormally loud grinding sound detected. The contact stated that the vehicle was stuck in first gear. The vehicle was towed back to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted by the contact’s attorney. The failure mileage was approximately 62,018.

Mileage: 62,018

Compare 2023INFINITIQX50 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2023 INFINITI QX50 have?
The 2023 INFINITI QX50 has 7 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2023 INFINITI QX50?
The 2023 INFINITI QX50 received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2023 INFINITI QX50?
Yes, the 2023 INFINITI QX50 has 1 recall(s). The most common affected component is AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 INFINITI QX50?
The most-complained component for the 2023 INFINITI QX50 is POWER TRAIN with 2 complaints. Other frequently reported areas include FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP and FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION.
Is the 2023 INFINITI QX50 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2023 INFINITI QX50 has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.