Total Complaints
18 filings
INFINITI QX50 · model year
18 NHTSA complaints, 1 crash report, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2022INFINITIQX50 carries 18 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 1 fire, 3 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2022 QX50 is unknown or other with 3 filings, followed by electrical system (2) and engine (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 7 investigation files overlapping the 2022 QX50. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
18 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 3 |
| ELECTRICAL SYSTEM | 2 |
| ENGINE | 2 |
| POWER TRAIN | 2 |
| STEERING | 1 |
| BACK OVER PREVENTION | 1 |
| LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE | 1 |
| SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT | 1 |
| AIR BAGS | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| SERVICE BRAKES | 1 |
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
The contact owns a 2022 Infiniti QX50. The contact stated that while driving at unknown speeds, the Four-Wheel Drive (4WD) and Forward Collision Avoidance system engaged, and the vehicle automatically braked. The contact stated that the vehicle corrected itself after an extended period of time, and the instrument cluster froze. The vehicle was taken to the local dealer, who was unable to correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,000.
Mileage: 2,000
The contact owns a 2022 Infiniti QX50. The contact stated that while driving at unknown speeds, the Four-Wheel Drive (4WD) and Forward Collision Avoidance system engaged, and the vehicle automatically braked. The contact stated that the vehicle corrected itself after an extended period of time, and the instrument cluster froze. The vehicle was taken to the local dealer, who was unable to correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,000.
Mileage: 2,000
The contact owns a 2022 Infiniti QX50. The contact stated that while driving at unknown speeds, the Four-Wheel Drive (4WD) and Forward Collision Avoidance system engaged, and the vehicle automatically braked. The contact stated that the vehicle corrected itself after an extended period of time, and the instrument cluster froze. The vehicle was taken to the local dealer, who was unable to correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,000.
Mileage: 2,000
The contact owns a 2022 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was sluggish while driving and made an abnormal sound while accelerating. The local dealer was contacted, but declined to inspect the vehicle because the recall repair part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 34,000.
Mileage: 34,000
In reference to the recall R2582 and NHTSA recall 25V-437. I had made an appointment for an engine inspection for my 2022 Infiniti QX50 for August 15, 2025. I delivered my vehicle to the dealership at 7:00 am and was called by the dealership at 8:13 am and was told that they were told by Infiniti not to inspect my vehicle. They asked me to come and get it. They noted on the invoice that the recall was suspended by Infiniti on August 7,2025. No work was performed. The public notice of the suspension was for August 18, 2025.
Multiple electronic and sensor issues with the display screens and infotainment center. Time/time zone change from 12-hour format to military time off and on sometimes multiple times a day. Dash board routinely goes black and not displaying any information. HUD proximity alerts continually go off/flashing when no vehicles are around, tagging the same areas on a specific street that was empty. The sensor system engages the braking system after a faulty proximity alert or a vehicle is outside the normal range. Navigation system map blacking out Inability to disconnect Bluetooth calls using the steering wheel end button and the end button on the screen. The infotainment screen would not respond to menu button for the audio and climate control nor could you access it through the touchscreen menu. The radio would stop working randomly. I had to go to the dealership to get this corrected it would not restart on its own even if it was left overnight. The audio button also would not work. The
Multiple electronic and sensor issues with the display screens and infotainment center. Time/time zone change from 12-hour format to military time off and on sometimes multiple times a day. Dash board routinely goes black and not displaying any information. HUD proximity alerts continually go off/flashing when no vehicles are around, tagging the same areas on a specific street that was empty. The sensor system engages the braking system after a faulty proximity alert or a vehicle is outside the normal range. Navigation system map blacking out Inability to disconnect Bluetooth calls using the steering wheel end button and the end button on the screen. The infotainment screen would not respond to menu button for the audio and climate control nor could you access it through the touchscreen menu. The radio would stop working randomly. I had to go to the dealership to get this corrected it would not restart on its own even if it was left overnight. The audio button also would not work. The
See attached document for complaint
The car completely stalled while going uphill. It restarted a few minutes after. I received 3 email notifications from Infiniti stating that my engine may have an emission control system malfunction. I took the car into the Infiniti dealership. They stated that the vehicle test was driven for 24 miles. Could not duplicate customers concern and is not stalling when going up hills. Scanned for codes and found multiple past codes. Drove until moniters were set. Rechecked for codes and no codes were found. No further action required, working as factory intent and design. Called Infiniti consumer affairs who stated that they could do nothing else too detect what is wrong with the car.
The contact owns a 2022 Infiniti QX50. The contact stated while driving from a complete stop, the engine made an abnormal knocking sound. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving from a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.
Mileage: 3,000
As I was entering the freeway, the car was hit by an object which came flying at the vehicle from the adjacent lane. The impact of the object hitting the front bumper of the vehicle caused the hood "airbags" (pedestrian actuator system) to deploy. With the deployment of the hood airbag the hood opened from the back and would not close back up as force of the airbags broke the hinges on the hood. For three days I searched for someone who could fix the vehicle, but no one knew how to do it. Finally, an Infiniti certified collision shop took the vehicle in but advised me they also did not ever repair such issue and would have to receive on-phone training from Infiniti. I proceeded to call Infiniti and file a consumer's report. My car sat in the shop for 3 months as I was told the parts were not available for repairing the vehicle. Finally, the car was completed and returned to me Nov 20. There is a warning light inside vehicle that hood is open. Some of the car's inside lights are not wor
A fire spontaneously ignited while the vehicle was turned off and parked in the owner's garage. The fire apparently started in the vehicle's infotainment system. The fire melted all electrical components of the infotainment system and spread throughout the vehicle to the driver and front passenger seats and the front console and dash of the car. Large amounts of soot and debris were deposited throughout the interior of the vehicle. Fortunately, no one was present in the vehicle during the explosion and fire. However, our family was inside the house attached to the garage where the vehicle explosion/fire took place. I immediately contacted the Fire Department when I discovered the fire, and they quickly disconnected the battery and moved the vehicle from the garage. The vehicle was towed to the INFINITI dealership on Burnet Road in Austin, TX where the vehicle is currently located. My insurance carrier, Progressive, inspected the vehicle and determined it to be a total loss. I contac
While driving the car flashed a red light on the top of the instrument panel, then the car violently stopped in the middle of the road. There were cars behind me, thankfully far enough back they were able to stop and not hit me. The dealership could not find any codes to diagnose the problem. A regional engineer did look at the car and replaced what they think is the issue. No warnings or indications given until the incident occurred.
The contact owns a 2022 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the navigation system became inoperable and inadvertently powered off independently. The contact also stated that the backup prevention camera became inoperable, and she backed into another vehicle. The ABS malfunctioned with the ABS warning light illuminated. The vehicle was taken to the dealer; however, the dealer had not yet diagnosed the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 19,999.
Mileage: 19,999
The contact owns a 2022 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the navigation system became inoperable and inadvertently powered off independently. The contact also stated that the backup prevention camera became inoperable, and she backed into another vehicle. The ABS malfunctioned with the ABS warning light illuminated. The vehicle was taken to the dealer; however, the dealer had not yet diagnosed the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 19,999.
Mileage: 19,999
The contact owns a 2022 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the navigation system became inoperable and inadvertently powered off independently. The contact also stated that the backup prevention camera became inoperable, and she backed into another vehicle. The ABS malfunctioned with the ABS warning light illuminated. The vehicle was taken to the dealer; however, the dealer had not yet diagnosed the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 19,999.
Mileage: 19,999
My sunroof exploded while driving. The sunroof is a panoramic sunroof and only the first section of the roof exploded. I was driving on the interstate on (I-55 South) headed to New Orleans when this happened. The glass exploded and came in the vehicle while we were driving. It was raining at the time as well and we got soak and wet from the rain entering the vehicle. The vehicle was taken to the dealership on 4/17/2023. The service department at the dealership inspected the vehicle and stated it was considered roadway hazard (a rock hit the sunroof) and shattered the glass. I never received any warning lights, messages related to the sunroof. To my knowledge, it is unknown what caused the sunroof to explode.
The contact owns a 2022 Infiniti QX50. The contact stated while driving 45 MPH at night with her daughters in the front passenger and rear passenger seats, the steering wheel locked, causing the vehicle to veer off the road and crash into a ditch where the vehicle spun three times. The contact was able to drive back to the highway; however, the vehicle spun three times. The contact was able to stop the vehicle. There was no warning light illuminated. The contact's wife sustained soreness to the left shoulder, the wrist, fingers, and all over her body. The contact's daughters sustained seat belt marks, soreness on the right sides of the head, and bruises on their right knees and right shoulders. The contact's wife and daughters did not seek medical assistance. There was no police report filed. The contact's wife was able to drive the vehicle to her residence. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The ma
Mileage: 5,000
Complete loss of motive power due to engine failure
Occupant Classification System Failure
Improper Frontal Air Bag Deployment
Steering column separation
Collision Mitigation System Malfunction
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.