2021 INFINITI QX50
41 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 12 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 5 |
| ENGINE AND ENGINE COOLING | 5 |
| SERVICE BRAKES | 4 |
| ELECTRICAL SYSTEM | 4 |
| UNKNOWN OR OTHER | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| POWER TRAIN | 2 |
| FUEL SYSTEM, GASOLINE | 1 |
| STEERING | 1 |
| POWER TRAIN:AXLE ASSEMBLY | 1 |
| WHEELS | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
Recalls (2)
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that
SUSPENSION:REAR:AXLE:SPINDLE
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Recent Complaints
On October 29, 2025, my Infiniti QX50 was repaired at Naples Infiniti after the engine under shield detached while driving, ripping off the passenger-side wheel well liner. The technician stated the failure was likely caused by missing bolts from a prior oil change approximately two weeks earlier. Based on that representation, I authorized the repair. That explanation later proved to be incorrect. On January 18, 2026, the entire under shield detached again while driving, once more tearing off
My 2021 Infiniti QX50 is subject to Recall 25V437000 for engine bearing defects that can cause engine failure, loss of power, and fire. During the recall inspection, Cerritos Infiniti found metal debris. They first diagnosed this debris as being in the engine oil and recommended immediate engine replacement. Days later, they reversed this diagnosis, claiming the debris was only on the removed oil pan from "technician scraping" and that the engine is safe. Infiniti Corporate reviewed the dealer'
I proactively brought my Infiniti QX50 to the dealership for inspection due to the recall. The service department found metal in the engine, which they stated is related to a known recall issue. The service department told me that I need an engine replacement, but Infiniti has denied engine replacement despite this finding. According to the recall, metal inside the engine presents a risk of sudden engine failure, including loss of power while driving, which increases the risk of a crash. The re
I took my vehicle into Roswell Infiniti to repair/replace the engine bearings as instructed on the recall notice and as it has been making noises and I have experienced rough driving. The workers did not repair or replace the bearings. And when I reported rough driving and problems with the engine, they offered to charge me $175 for a diagnostic fee. The engine is still driving rough and making knocking noises.
Vehicle: 2021 Infiniti QX50 VIN: [XXX] Mileage at second failure: 154,282 miles I am reporting a repeat engine failure involving bearing material consistent with a known Infiniti VC-Turbo engine defect. The original engine in my 2021 Infiniti QX50 failed and was replaced with a brand-new long block in May 2024 at approximately 85,700 miles. I paid for this engine replacement out of pocket because the recall had not yet been issued. After the engine replacement, the vehicle was regularly main
The contact owns a 2021 Infiniti QX50. The contact stated that while driving 70 MPH, the vehicle experienced phantom braking. There was an unknown message displayed on the instrument panel. The failure had occurred twice. The vehicle was taken to the dealer, who informed the contact that the failure was a known issue; however, there was no repair available. The vehicle was not repaired. The contact stated that the windshield had previously been replaced, but was installed incorrectly, which coul
Mileage: 62,000
Around 530pm At the corner of Briarcliff Rd NE Atlanta Ga and N Druid Hills Rd NE Atlanta GA As I was about to accelerate after the Red Light turned green, my car experienced a significant loss of power. Several warning lights came on, the engine light came on and a warning that said System Default came on. I was almost rear ended but was able to put on my hazards and coast to the side of the road, where I turned the car off and back on. It continued to display the warning and system default m
Around 530pm At the corner of Briarcliff Rd NE Atlanta Ga and N Druid Hills Rd NE Atlanta GA As I was about to accelerate after the Red Light turned green, my car experienced a significant loss of power. Several warning lights came on, the engine light came on and a warning that said System Default came on. I was almost rear ended but was able to put on my hazards and coast to the side of the road, where I turned the car off and back on. It continued to display the warning and system default m
Around 530pm At the corner of Briarcliff Rd NE Atlanta Ga and N Druid Hills Rd NE Atlanta GA As I was about to accelerate after the Red Light turned green, my car experienced a significant loss of power. Several warning lights came on, the engine light came on and a warning that said System Default came on. I was almost rear ended but was able to put on my hazards and coast to the side of the road, where I turned the car off and back on. It continued to display the warning and system default m
The contact owns a 2021 Infiniti QX50. The contact stated that the vehicle was taken to a dealer for an oil change; however, the dealer informed the contact that the turbocharger needed to be replaced. The vehicle was repaired; however, while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken back to the dealer for an oil change, and the dealer informed the contact that the engine needed to be
Mileage: 90,321
The contact owns a 2021 Infiniti QX50. The contact stated that while attempting to start the vehicle, the vehicle failed to start and was inoperable. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to complete the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was referred to Roadside Assistance to tow
Mileage: 59,000
I received the recall notice approximately 2 weeks ago, the notice state âparts are anticipated to be available beginning in Q4 2025â so I did not schedule for an inspection. This morning, 09/16/2025, I was unable to accelerate after being stopped at a traffic light. I was able to get to a parking lot to have my car towed to an Infiniti Dealership/service center for $260 at their recommended tow provider. After calling the service department to inform them of my vehicle arrival, I requested
I received the recall notice approximately 2 weeks ago, the notice state âparts are anticipated to be available beginning in Q4 2025â so I did not schedule for an inspection. This morning, 09/16/2025, I was unable to accelerate after being stopped at a traffic light. I was able to get to a parking lot to have my car towed to an Infiniti Dealership/service center for $260 at their recommended tow provider. After calling the service department to inform them of my vehicle arrival, I requested
Vehicle Issue Summary â 2021 INFINITI QX50 I purchased a 2021 INFINITI QX50 in March 2024. Recently, I received notice of an active safety recall (NHTSA 25V437) related to the VC-Turbo engine bearings. In addition to the recall alert, Iâve also experienced several concerning symptoms: 1) A knocking noise when reversing. 2) The malfunction indicator light turning on and off intermittently. 3) Other irregular behaviors that raise concerns about engine performance and overall safety. Given th
Vehicle Issue Summary â 2021 INFINITI QX50 I purchased a 2021 INFINITI QX50 in March 2024. Recently, I received notice of an active safety recall (NHTSA 25V437) related to the VC-Turbo engine bearings. In addition to the recall alert, Iâve also experienced several concerning symptoms: 1) A knocking noise when reversing. 2) The malfunction indicator light turning on and off intermittently. 3) Other irregular behaviors that raise concerns about engine performance and overall safety. Given th
The specific component or system which has failed and or is malfunctioning is unknown due to the fact the manufacturer and dealer were unable to properly diagnose and resolve the issue. The vehicle continues to malfunction, as of 8/28/2025. Beginning [XXX], the vehicle's engine began to make a very loud, concerning noise. The vehicle was inspected by the Infiniti of Mobile Dealership, in Mobile, Alabama on 12/18/2023. The dealership's service technician diagnosis at the time was the vehicle'
The contact owns a 2021 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who referenced the Collision Avoidance System; however, did not diagnose the vehicle for any failure. The dealer confirmed that the recall repair was not yet av
Mileage: 28,500
The contact owns a 2021 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while driving at 55 MPH, there was an abnormal sound coming from the engine. The check engine warning light was illuminated, and the vehicle jerked while driving and failed to accelerate as intended while depressing the accelerator pedal. The contact called the local deale
Mileage: 165,000
Component or System Failed: Engine failure. The vehicle is available for inspection at Sewell Infinity in Dallas, TX. Safety Risk: The engine failure The loss of acceleration created a serious safety risk. The vehicle was unable to accelerate properly in traffic, which could have caused an accident on the freeway. Fortunately, I was able to get back home and have the vehicle towed. Problem Reproduced/Confirmed: The dealership has confirmed the engine failure after their inspection. Inspectio
While driving on the highway and having no visible vehicle in front of me; my car automatically slams on the breaks and the Emergency Braking system light comes up on the dashboard briefly and then disappears. This has occurred multiple times while driving on highway speeds. It is concerning because there has been no evident or visible vehicles in front of my vehicle when my car abruptly slams on the brakes. To me this is a safety concern. I had mentioned this concern to the service advisor at