2016 INFINITI QX50

29 complaints filed with NHTSA.

29
Complaints
6
Crashes
6
Fires
6
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
UNKNOWN OR OTHER6
ENGINE5
ELECTRICAL SYSTEM4
FUEL/PROPULSION SYSTEM3
VEHICLE SPEED CONTROL3
POWER TRAIN3
AIR BAGS2
SEATS1
SERVICE BRAKES1
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE1

Recent Complaints

20250213CrashAIR BAGS

On December 24, 2024 I was in a car accident where my car did make impact twice after spinning out of control due to black ice. The first impact occurred hitting a car then the final impact occurred when the car was flung into the metal barricade after spinning. The air bags did NOT deploy during this accident and I was very concerned for my safety and my life.

20240613FireENGINE

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes on it that caused the damage (or the holes might have happened during the fire). I’m attaching photos sent to me, from my mechanic, showing the holes/damage on the engine, for your consideration and

20240613FireFUEL/PROPULSION SYSTEM

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes on it that caused the damage (or the holes might have happened during the fire). I’m attaching photos sent to me, from my mechanic, showing the holes/damage on the engine, for your consideration and

20240613FirePOWER TRAIN

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes on it that caused the damage (or the holes might have happened during the fire). I’m attaching photos sent to me, from my mechanic, showing the holes/damage on the engine, for your consideration and

20240522FireENGINE

The engine blew up on the expressway. And this has happened for many other qx50 drivers.

20240513FireENGINE

There are 2 check engine codes that came up as an issue for my vehicle, out of the blue: P0720 and P0500. I reached out to my mechanic and he couldn't fix it. So my plan was to take it to the dealership at the end of this month; however, while driving the vehicle back from my sister's house, the bottom of the car caught on fire and I had to pull over to jump out the car with my children. Called 911. The police and fire dept came, but the fire had gone out by that time, so the officer had the veh

20240513FireFUEL/PROPULSION SYSTEM

There are 2 check engine codes that came up as an issue for my vehicle, out of the blue: P0720 and P0500. I reached out to my mechanic and he couldn't fix it. So my plan was to take it to the dealership at the end of this month; however, while driving the vehicle back from my sister's house, the bottom of the car caught on fire and I had to pull over to jump out the car with my children. Called 911. The police and fire dept came, but the fire had gone out by that time, so the officer had the veh

20221202CrashSERVICE BRAKES

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in for the inspection in December 2016 and they reported that there were no issues (despite video evidence). Today, December 2, 2022, the car (while gear shifted into park) again rolled down the driveway,

20221202CrashELECTRICAL SYSTEM

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in for the inspection in December 2016 and they reported that there were no issues (despite video evidence). Today, December 2, 2022, the car (while gear shifted into park) again rolled down the driveway,

20221202CrashUNKNOWN OR OTHER

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in for the inspection in December 2016 and they reported that there were no issues (despite video evidence). Today, December 2, 2022, the car (while gear shifted into park) again rolled down the driveway,

20200703CrashVEHICLE SPEED CONTROL

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS SAID HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE AND HE WAS A MECHANIC AND AUTO BODY SPECIALIST. HE SAID WE WENT FROM ALMOST IN THE STOP POSITION TO HIGH SPEED LIKE A CRASH TEST DUMMY VEHICLE. THIS ALL O

Mileage: 50,900

20200703CrashUNKNOWN OR OTHER

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS SAID HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE AND HE WAS A MECHANIC AND AUTO BODY SPECIALIST. HE SAID WE WENT FROM ALMOST IN THE STOP POSITION TO HIGH SPEED LIKE A CRASH TEST DUMMY VEHICLE. THIS ALL O

Mileage: 50,900

20160430SEATS

THE CHILD SEAT VEHICLE LATCH ANCHORS ARE PRACTICALLY INACCESSIBLE. THE ANCHORS ARE POSITIONED UNDER THE SEAT CAUSING GREAT DIFFICULTY IN ATTACHING THE CHILD SEAT TO THE BRACKETS. THIS HAS CAUSED INJURY TO THE PERSON ATTEMPTING TO ATTACH THE LATCH TO THE ANCHOR. ALSO IT HAS RESULTED IN IMPROPERLY SECURING THE CHILD SEAT. IT SEEMS TO BE A FACTORY DEFECT, WHEREAS THE ANCHOR WHICH IS SHAPED LIKE AN "L" BRACKET WAS INSTALLED UPSIDE DOWN. THE LOCATION OF THESE ANCHORS ARE UNDER THE SEAT RATHER THAN BE

Mileage: 10