Total Complaints
9 filings
FORD FOCUS ELECTRIC · model year
2016 FORD FOCUS ELECTRIC
9 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2016FORDFOCUS ELECTRIC carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 FOCUS ELECTRIC is electrical system with 4 filings, followed by engine (2) and power train (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2016 FOCUS ELECTRIC. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
9
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| ENGINE | 2 |
| POWER TRAIN | 1 |
| EXTERIOR LIGHTING | 1 |
| UNKNOWN OR OTHER | 1 |
Recalls (1)
16V47900028/06/2016
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Focus Electric vehicles manufactured August 20, 2015, through April 13, 2016. The transmission's differential pinion gear shaft may overheat and fracture.
Recent Complaints
20240707ELECTRICAL SYSTEM
When on freeway car suddenly displays an alert saying Stop safely now And will shut off , while driving makes it impossible to properly control the car . It has done this on multiple occasions, On the freeway , on residential streets and also when starting from park and proceeding to drive car has suddenly stopped and unable to restart right away
20240707UNKNOWN OR OTHER
When on freeway car suddenly displays an alert saying Stop safely now And will shut off , while driving makes it impossible to properly control the car . It has done this on multiple occasions, On the freeway , on residential streets and also when starting from park and proceeding to drive car has suddenly stopped and unable to restart right away
20240707ENGINE
When on freeway car suddenly displays an alert saying Stop safely now And will shut off , while driving makes it impossible to properly control the car . It has done this on multiple occasions, On the freeway , on residential streets and also when starting from park and proceeding to drive car has suddenly stopped and unable to restart right away
20230119EXTERIOR LIGHTING
The Body Control Module controlling the lights, hatch, and door lock/unlock malfunctioned. Its a serious safety issue when the lights go out unexpectedly while driving.
20230119ELECTRICAL SYSTEM
The Body Control Module controlling the lights, hatch, and door lock/unlock malfunctioned. Its a serious safety issue when the lights go out unexpectedly while driving.
20200401ELECTRICAL SYSTEM
IT RAINED, AND CAR STOPPED. NO MOTIVE POWER. A RED WARNING, "STOP SAFELY NOW" MESSAGE ON DASH. TOWED TO DEALERSHIP. THERE WAS A TECHNICAL SERVICE BULLETIN 20-2004 TO PUT ON A SPLASH SHIELD TO KEEP THE 318VOLT (HIGH!) CONNECTOR FROM BEING HIT BY WATER, BUT THE DEALERSHIP JUST PUT ON A BIG 350 AMP FUSE AND PUT THE CAR BACK IN SERVICE. THE FUSE BLEW DUE TO WATER INTRUSION. TREATED A SIDE EFFECT, NOT THE MAIN PROBLEM. THEY REFUSED TO DO WHAT WAS IN TSB 20-2004 & FSA 16B02. THE ATTACHED PICTURE SHOWS HOW CLOSE THE TIRE IS TO THE HIGH VOLTAGE BATTERY CONNECTOR! FORD KNOWS THIS, BUT NO RECALL, AND DEALERSHIP REFUSES TO FIX.
Mileage: 31,000
20200401ENGINE
IT RAINED, AND CAR STOPPED. NO MOTIVE POWER. A RED WARNING, "STOP SAFELY NOW" MESSAGE ON DASH. TOWED TO DEALERSHIP. THERE WAS A TECHNICAL SERVICE BULLETIN 20-2004 TO PUT ON A SPLASH SHIELD TO KEEP THE 318VOLT (HIGH!) CONNECTOR FROM BEING HIT BY WATER, BUT THE DEALERSHIP JUST PUT ON A BIG 350 AMP FUSE AND PUT THE CAR BACK IN SERVICE. THE FUSE BLEW DUE TO WATER INTRUSION. TREATED A SIDE EFFECT, NOT THE MAIN PROBLEM. THEY REFUSED TO DO WHAT WAS IN TSB 20-2004 & FSA 16B02. THE ATTACHED PICTURE SHOWS HOW CLOSE THE TIRE IS TO THE HIGH VOLTAGE BATTERY CONNECTOR! FORD KNOWS THIS, BUT NO RECALL, AND DEALERSHIP REFUSES TO FIX.
Mileage: 31,000
20190920FireELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS ELECTRIC. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CHARGER CABLE OVERHEATED AND BURNED. THE CONTACT STATED THAT THERE WAS A BURN MARK ON THE OUTLET. THE CONTACT STATED THAT NO SPARKS OR FLAMES WERE SEEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT); HOWEVER, THE VEHICLE YEAR WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD LINCOLN DRAPER (11442 LONE PEAK PKWY, DRAPER, UT 84020, (801) 590-0561), BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Mileage: 10,000
20170404POWER TRAIN
I PURCHASED THE VEHICLE NEW ON 3/17/17. A SAFTEY RECALL (16V479) HAD PREVIOUSLY BEEN ISSUED FOR THE VEHICLE BACK IN JUNE 2016. THE DEALER SOLD ME THE VEHICLE EVEN THOUGH IT WAS UNDER A STOP-SALE RECALL IN VIOLATION OF THE MOTOR VEHICLE SAFETY ACT. A FEW DAYS AFTER PURCHASING THE VEHICLE, THE DEALER ASKED ME TO TAKE IT IN FOR WARRANTY WORK. I HAVE NOT HAD USE OF THE VEHICLE FOR THE WEEK SINCE AND AM BEING TOLD THAT IT MAY TAKE 2 MORE WEEKS FOR THE REPAIR WORK TO BE COMPLETED. THE DEALER VIOLATED THE LAW AND THE STOP-SALE RECALL ORDER ON THE VIN BY SELLING ME THE VEHICLE BEFORE THIS REPAIR WORK WAS DONE. I PAID FOR THE VEHICLE, BUT WILL HAVE ONLY BEEN ABLE TO USE IT FOR ABOUT 1 WEEK OVER THE COURSE OF THE FIRST MONTH. NEWS REPORTS INDICATE THAT THE NHTSA HAS FINED DEALERS IN THE PAST FOR THIS.
Mileage: 300
Compare 2016FORDFOCUS ELECTRIC to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2016 FORD FOCUS ELECTRIC have?▼
The 2016 FORD FOCUS ELECTRIC has 9 NHTSA complaints, 0 crashes, 1 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2016 FORD FOCUS ELECTRIC?▼
Yes, the 2016 FORD FOCUS ELECTRIC has 1 recall(s). The most common affected component is POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2016 FORD FOCUS ELECTRIC?▼
The most-complained component for the 2016 FORD FOCUS ELECTRIC is ELECTRICAL SYSTEM with 4 complaints. Other frequently reported areas include ENGINE and POWER TRAIN.
Is the 2016 FORD FOCUS ELECTRIC safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.