2024 FORD EXPLORER
21 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 3 |
| SUSPENSION | 3 |
| VISIBILITY/WIPER | 2 |
| STEERING | 2 |
| SEATS | 2 |
| LATCHES/LOCKS/LINKAGES:HOOD:LATCH | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
| LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING | 1 |
| POWER TRAIN | 1 |
| SUSPENSION:FRONT | 1 |
| AIR BAGS | 1 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
Recalls (6)
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
HYBRID PROPULSION SYSTEM
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
SEATS:MID/REAR ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
TRAILER HITCHES
Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.
EQUIPMENT:OTHER:LABELS
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requiremen
Recent Complaints
⢠Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setting in it or all the way back . Has happened multiple times and also twice while driving. ⢠Safety at risk could have made me wreck my vehicle if I hadnât pulled over and the seat stopped what it was doing front and back. ⢠yes , been checked by dealership (4) times in service department. â¢yes, every code on the dash has appeared and lasted a total 20 minutes and car
⢠Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setting in it or all the way back . Has happened multiple times and also twice while driving. ⢠Safety at risk could have made me wreck my vehicle if I hadnât pulled over and the seat stopped what it was doing front and back. ⢠yes , been checked by dealership (4) times in service department. â¢yes, every code on the dash has appeared and lasted a total 20 minutes and car
⢠Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setting in it or all the way back . Has happened multiple times and also twice while driving. ⢠Safety at risk could have made me wreck my vehicle if I hadnât pulled over and the seat stopped what it was doing front and back. ⢠yes , been checked by dealership (4) times in service department. â¢yes, every code on the dash has appeared and lasted a total 20 minutes and car
The headrest on the third row is locked in the upright position and won't fold down. I've looked online and it seems to happen in every ford explorer in the current generation, 2020+. I see hundreds of complaints online. Across the forums and reddit.
Visual blurry defect in windshield glass in driver side
The contact owns a 2024 Ford Explorer. The contact stated that while driving 65 MPH, the contact struck a deer with the front of the vehicle. There was no property damage reported. The vehicle came to a stop shortly afterwards. The contact stated that the air bags had not deployed. The vehicle was towed to a local dealer. There was no warning light illuminated. The vehicle was not destroyed. No injuries were reported. The vehicle was not repaired. The manufacturer was notified of the failure. Th
Mileage: 40,000
Deputy was going to an incident and after arrival at the scene the patrol car began to smoke, and flames were seen within the wheel well. Deputy was not in the vehicle when the fire was discovered, and Fire responded and extinguished the flames - but not before major damage to the engine compartment.
Purchased new from dealer. At 3500 miles, noticed rattling and clunking noise under front end, more noticeable at speeds less than 35. Took to dealer who diagnosed as worn struts, saying shocks and struts need to be replaced, but they need to order parts. When asked if safe to drive, was told "yes", but "avoid potholes". Now waiting to hear from dealer when parts come in. They stated it would take 4 to 5 hours to repair/replace.
Purchased new from dealer. At 3500 miles, noticed rattling and clunking noise under front end, more noticeable at speeds less than 35. Took to dealer who diagnosed as worn struts, saying shocks and struts need to be replaced, but they need to order parts. When asked if safe to drive, was told "yes", but "avoid potholes". Now waiting to hear from dealer when parts come in. They stated it would take 4 to 5 hours to repair/replace.
The contact owns a 2024 Ford Explorer. The contact stated while parked upon inspecting the vehicle, he noticed the driver's side and passenger side struts failed. The vehicle was taken to a dealer where it was diagnosed that both front struts needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and offered no assistance. The approximate failure mileage was 11,103.
Mileage: 11,103
The contact owns a 2024 Ford Explorer. The contact stated while driving approximately 30-40 MPH in cold weather, the vehicle started making an abnormal clunking and rattling sound near the wheels. The contact was unable to determine the source of the noise. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V091000 (SUSPENSION, STEERING). The vehicle was taken to the local dealer, where it was diagnosed that the front struts were
Mileage: 3,600
The contact owns a 2024 Ford Explorer. The contact stated while driving approximately 30-40 MPH in cold weather, the vehicle started making an abnormal clunking and rattling sound near the wheels. The contact was unable to determine the source of the noise. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V091000 (SUSPENSION, STEERING). The vehicle was taken to the local dealer, where it was diagnosed that the front struts were
Mileage: 3,600
The contact owns a 2024 Ford Explorer. The contact stated while driving approximately 30-40 MPH in cold weather, the vehicle started making an abnormal clunking and rattling sound near the wheels. The contact was unable to determine the source of the noise. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V091000 (SUSPENSION, STEERING). The vehicle was taken to the local dealer, where it was diagnosed that the front struts were
Mileage: 3,600
Inner fender liners are getting rubbed through by the tires creating large holes and exposing wiring harnesses and other components to the tire/wheel well area. We have seen this on about 5-6 of these same vehicles now.
There is a distortion in the front windshield affecting my ability to see the front right corner of my vehicle. I was leaving a restaurant in the dark and the distortion affected the headlights to the point it didnât appear there were any on the right side of the vehicle. In daylight, that area of the windshield is so distorted Iâve missed vehicles coming from the right and developed it migraines while driving. The defect was reported to the dealership and they reported it to the manufacture
Hello, I bought 2024 ford explore in Aug 2024 with a few hundred miles on it!! Now two months down the road with 5500miles on it, it is jerking real hard when driving or passing vehicles and slowing down!! The drive mode is in normal at all times. I took it back to where I bought it in Booneville does place and they sent me to ford place in Paris ark where they are ordering a part to see if it fix it or if I need a new transmission. Is this a lemon or what
The contact owns a 2024 Ford Explorer. The contact stated while driving 65-70 MPH on two occasions, the Lane Keep Assist malfunctioned and the vehicle veered out of the intended lane. The contact was able to recover control of the vehicle to remain in the intended lane. Additionally, while driving 40-45 MPH, the Lane Keep Assist veered the vehicle out of the intended lane and the vehicle side swiped the barrier wall. There were unknown warning lights illuminated. There were no reported injuries.
Mileage: 6,560
This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investigation into the matter revealed that Ford apparently "recalled" the camera systems on the Explorer for the 2023 models, but has not distributed any information to its dealers. Now I have a forward fa
This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investigation into the matter revealed that Ford apparently "recalled" the camera systems on the Explorer for the 2023 models, but has not distributed any information to its dealers. Now I have a forward fa
This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investigation into the matter revealed that Ford apparently "recalled" the camera systems on the Explorer for the 2023 models, but has not distributed any information to its dealers. Now I have a forward fa