2018FORDEXPLORER

799 complaints filed with NHTSA.

799
Complaints
25
Crashes
8
Fires
24
Injuries
0
Deaths

Complaints by Component

ComponentCount
STRUCTURE160
UNKNOWN OR OTHER151
STRUCTURE:BODY92
ENGINE87
ELECTRICAL SYSTEM49
POWER TRAIN38
FUEL/PROPULSION SYSTEM17
STEERING15
ENGINE AND ENGINE COOLING15
VISIBILITY/WIPER14
SUSPENSION13
BACK OVER PREVENTION12
VEHICLE SPEED CONTROL8
AIR BAGS8
SERVICE BRAKES8

Recent Complaints

20260218STRUCTURE

See attached document for complaint. I am in receipt of your multiple Important Safety Recall notices/letter and am very upset with your company. I keep receiving these recall notices/letters and I call the Ford Dealer to set up an appointment and they tell me the part is not available. This has been going on for over a year!!!! If this is a safety recall then why is it not important enough to service my vehicle?!!!

20260218ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Prior to the failure, when the vehicle was started, there was an abnormal sound coming from the engine. After several minutes, the sound ceased. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a misfire in cylinder #3. The contact was informed that the spark plug was stuck, and the independent mechanic was unable to remo

Mileage: 118,000

20260218STRUCTURE

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the A-pillar trim was ejected from the vehicle on both the

20260128STRUCTURE

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, there was air entering the vehicle through the front driver’s side A-pillar trim. No warning light was illuminated. The local dealer was contacted on several occasions; however, parts were not yet available for the recall repair. The vehicle was not diagnosed

Mileage: 69,000

20260127ENGINE

The contact owns a 2018 Ford Explorer. The contact stated that after the vehicle was idling at a traffic stop, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was restarted; however, the vehicle stalled after driving several minutes. The vehicle was towed to an independent mechanic who diagnosed the vehicle with engine failure an

Mileage: 162,000

20260122STRUCTURE

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was a whistling sound coming from the front windshield. The contact stated that the trim had detached and flown off the vehicle, and there was a constant rattling sound coming from the windshield. The vehicle was taken to the dealer, where the contact was informed about an open recall on the VIN. The contact was informed that parts were not yet available. An alternate dealer was contacted,

Mileage: 45,000

20260120STRUCTURE

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

20260119SERVICE BRAKES

Right front caliber went out at 47,186 miles in 11/14/2025. No abs sensor went on alerting me to the problem. Had it fixed. Two months later, 1/05/2026, at 47,620 miles later, the control HCU and module ABS went out. Again, no sensor alerting me to a problem. I could hardly drive it. Had Ford look at it, assess the problem, and had to drive home due to another cost. Could have been on the highway when this occurred. Was in town, but was an awful experience! Brakes locked up on me!

20260115UNKNOWN OR OTHER

The manufacturer has not remedied the repair of a recall within a timely manner. I am scheduled to ship my vehicle overseas, which requires all recalls to be addressed. Manufacturer Recall Number24S02 (NHTSA Recall Number24V031)

20260113STRUCTURE

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

20251230VISIBILITY/WIPER

During a storm, our SUV had water leaking in through the top, middle of the windshield. The water soaked the dashboard controls and our heating/air system was stuck on high heat and would not turn off. It was 70° and it was extremely hot in the SUV and the windows kept fogging up making it hard to see. Our temperature controls no longer work properly.

20251230STRUCTURE:BODY

During a storm, our SUV had water leaking in through the top, middle of the windshield. The water soaked the dashboard controls and our heating/air system was stuck on high heat and would not turn off. It was 70° and it was extremely hot in the SUV and the windows kept fogging up making it hard to see. Our temperature controls no longer work properly.

20251230ELECTRICAL SYSTEM

During a storm, our SUV had water leaking in through the top, middle of the windshield. The water soaked the dashboard controls and our heating/air system was stuck on high heat and would not turn off. It was 70° and it was extremely hot in the SUV and the windows kept fogging up making it hard to see. Our temperature controls no longer work properly.

20251230STRUCTURE:BODY

I am filing a safety complaint regarding unresolved recalls on my 2018 Ford Explorer (VIN: [XXX] ). FIRST RECALL: Over two years ago, I was notified to repair the exterior A-pillar trim/window shields. The dealer in Yakima, WA, placed me on a waiting list and said the part was unavailable. I have been waiting over two years with no resolution. Recently, while driving on the highway, this part fell off and struck the windshield of another vehicle behind me, creating a dangerous situation and pot

20251230VISIBILITY/WIPER

I am filing a safety complaint regarding unresolved recalls on my 2018 Ford Explorer (VIN: [XXX] ). FIRST RECALL: Over two years ago, I was notified to repair the exterior A-pillar trim/window shields. The dealer in Yakima, WA, placed me on a waiting list and said the part was unavailable. I have been waiting over two years with no resolution. Recently, while driving on the highway, this part fell off and struck the windshield of another vehicle behind me, creating a dangerous situation and pot

20251230ELECTRICAL SYSTEM

I am filing a safety complaint regarding unresolved recalls on my 2018 Ford Explorer (VIN: [XXX] ). FIRST RECALL: Over two years ago, I was notified to repair the exterior A-pillar trim/window shields. The dealer in Yakima, WA, placed me on a waiting list and said the part was unavailable. I have been waiting over two years with no resolution. Recently, while driving on the highway, this part fell off and struck the windshield of another vehicle behind me, creating a dangerous situation and pot

20251229STRUCTURE

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the remedy was not yet available. The contact had not experienced

20251229STRUCTURE:BODY

[XXX] ur complaint I can't figure out where one files a complaint on an outstanding recall. Ford keeps sending notices, but is obviously not serious about fixing the issue, as its been going on approaching 3 years. If you call their hotline, it cuts you off after entering the recall number, saying there's no available fix at the moment. However, by searching some dealers around the nation, the parts are out there to purchase, but our two local dealers say they've seen nothing and advise using tw

20251227UNKNOWN OR OTHER

The displayed view by the back up camera flickers, or shows a blue screen when the car is placed in reverse. This places the safety of pedestrians at risk of being hit by the vehicle when backing up. This places the safety of other drivers and myself at risk of collision when backing up. The component (back up camera) was inspected by a Ford dealer (Sunrise Ford in Fort Pierce Fl.). I was charged $199 to run diagnostics on the camera. They found that the camera had an internal fault, vision

20251226UNKNOWN OR OTHER

My 2018 Ford Explorer sport had a recall on the luggage rack. The railing on top it was repaired. In twenty one, but the repairer didn't hold the relling, flew off on the passenger side and driver's side is about to fly off.And my local four dealer has changed hands.So they're refusing to repair it again.So recall clips felled, so what do I do