2014 FORD EXPLORER

WHEELS:HUB

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly result

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

STRUCTURE:BODY:ROOF AND PILLARS

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode I

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New Yor

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger’s side A-pillar trim on the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was determined that the A-pillar trim had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 109,101.

Mileage: 109,101

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 60 MPH, the passenger's side windshield exterior A-Pillar trim separated from the vehicle. The vehicle was taken to the dealer, where it was inspected, and the dealer confirmed that the part needed to be replaced. The vehicle was not repaired because parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 245,000.

Mileage: 245,000

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front driver's side and passenger's side windshield exterior A-Pillar trims had separated from the vehicle while driving. The vehicle was taken to the dealer, where the contact was informed that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the position of the PTU,location of changing fluid and no mileage recommended for regular service or recommended regular service in the owners manual

PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the position of the PTU,location of changing fluid and no mileage recommended for regular service or recommended regular service in the owners manual

MY VEHICLE HAS BEEN HAVING AT ISSUE WITH THE REVERSE CAMERA SINCE THE BEGINING OF LAST YEAR. IT STARTED AS BEING DISTORTED TO FULLY NOT TURNING ON AT ALL WHEN IN REVERSE. I NOTICED THERE IS A RECALL FOR THE SAME ISSUES IM HAVING WITH MY REVERSE CAMERA BUT IT BEGINS WITH MODEL YEAR 2015. MY VEHICLE IS A 2014 FORD EXPLORER. I HAD MANY INCIDENTS OF ALMOST HITTING PEDESTRIANS WHEN IM IN REVERSE TO MAKING INPACT WITH OTHER VEHICLES BEHIND ME. CAN THIS RECALL BE REVIEWED AND ADD ADDITIONAL MODEL YEARS AS THIS HAS BECOME A SAFETY ISSUE FOR ME AND MY FAMILY. THANK YOU.

JUST LAST YEAR, I STARTED NOTICING THAT BOTH OF MY FRONT SEATBELTS ARE NOT FULLY RETRACTING WHEN I AM BUCKLED OR UNBUCKLED. WHEN I UNBUCKLE MY SEATBELT, I HAVE TO MANUALLY RETRACTED BACK TO ITS POSITION. ALSO, WHEN I HAVE BOTH SEATBELTS BUCKLED, I HAVE TO MANUALLY RETRACTED IN ORDER TO SECURE MYSELF AND MY PASSENGER. THIS HAS BECOME A SAFETY ISSUE FOR ME AND MY FAMILY AS THIS IS NOT SAFE ENOUGH INCASE OF AN ACCIDENT. ANOTHER ISSUE THAT I HAVE IN MY VEHICLE IS THE DRIVER AND PASSENGER DOOR PANEL COMING APART. THIS IS A SAFETY ISSUE FOR ME AS THIS IS CAUSING OBSTRUCTION OF THE RIGHT REAR VIEW MIRROR BY THE PASSENGER DOOR PANEL. ALSO, THE DRIVER DOOR PANEL HAS CAUSED SCRATCHES TO MY ARM WHILE DRIVING WHICH CAN CAUSE ME TO HAVE AN ACCIDENT DUE TO DISTRACTION.

JUST LAST YEAR, I STARTED NOTICING THAT BOTH OF MY FRONT SEATBELTS ARE NOT FULLY RETRACTING WHEN I AM BUCKLED OR UNBUCKLED. WHEN I UNBUCKLE MY SEATBELT, I HAVE TO MANUALLY RETRACTED BACK TO ITS POSITION. ALSO, WHEN I HAVE BOTH SEATBELTS BUCKLED, I HAVE TO MANUALLY RETRACTED IN ORDER TO SECURE MYSELF AND MY PASSENGER. THIS HAS BECOME A SAFETY ISSUE FOR ME AND MY FAMILY AS THIS IS NOT SAFE ENOUGH INCASE OF AN ACCIDENT. ANOTHER ISSUE THAT I HAVE IN MY VEHICLE IS THE DRIVER AND PASSENGER DOOR PANEL COMING APART. THIS IS A SAFETY ISSUE FOR ME AS THIS IS CAUSING OBSTRUCTION OF THE RIGHT REAR VIEW MIRROR BY THE PASSENGER DOOR PANEL. ALSO, THE DRIVER DOOR PANEL HAS CAUSED SCRATCHES TO MY ARM WHILE DRIVING WHICH CAN CAUSE ME TO HAVE AN ACCIDENT DUE TO DISTRACTION.

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The power steering warning light was illuminated. The failure had occurred while taking a minor child to school. The vehicle was driven to an independent mechanic to be diagnosed. The vehicle was diagnosed with an electric power steering assembly failure. The vehicle was not repaired. The vehicle was driven to the residence. While driving at an undisclosed speed, several unknown warning lights illuminated. The contact was advised to tow the vehicle to the dealer. The vehicle was towed to the dealer, where it was diagnosed with steering gear assembly failure. The dealer retrieved DTC: U201149, U300049, and U30096. The contact was informed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The contact was informed that the parts had been ordered. The manufacturer was made aware of the failure.

Mileage: 131,000

The water pump is having issues with going out after the first cold snap of the year. This car was just purchased by us back in March of 2025. The car was inspected by the dealership prior to purchase as well as our personal mechanic. After further research this is a known issue especially in 2011-2020 models with economists engines. There have been class action lawsuits regarding this as well.

Power Steering stopped working. Error messages shown are "Power Steering Assist Fault" and "Service AdvanceTrac"

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Backup camera screen does one of the following when put in reverse Screen turns black or freezes or Turns blue when car is put in reverse. This happens daily many, many times. If I turn off the car for approximately 5 minutes it may clear up and then happen again within 30 seconds. This is a safety hazard and will cause an accident or fatality.

On January 8, 2026, my 2014 Ford Explorer (VIN: [XXX] ) caught fire without warning. The vehicle was parked in my garage prior to departure. When I pulled the vehicle out to leave, I noticed something burning on the garage floor. I briefly returned inside to extinguish that small fire, and when I turned back, the vehicle itself was on fire. I immediately moved the vehicle onto the grass away from a nearby tree to reduce the risk of further damage or spread. The fire department responded and extinguished the fire, and police were also on scene. The vehicle was effectively a total loss. There was no collision or prior accident involved. The fire appeared to originate in or around the engine compartment. The vehicle was properly maintained, and to the best of my knowledge, no unauthorized modifications were made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at highway speeds, the driver's side and passenger's side A-pillar trims rattled loudly. The vehicle was taken to a local dealer, where it was confirmed that the A-pillar trims on both sides of the vehicle were loose and needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2014 Ford Explorer. The contact stated that the camera image showed a reversed image, and there were lines through the camera screen, and occasionally the camera was off. The contact stated that the image was distorted, so the contact covered up the camera. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

Mileage: 140,000

The contact owns a 2014 Ford Explorer. The contact stated that the camera image showed a reversed image, and there were lines through the camera screen, and occasionally the camera was off. The contact stated that the image was distorted, so the contact covered up the camera. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

Mileage: 140,000

See attached document for complaint. I am writing to report that I have tried several times to have my 2014 Ford Explorer repaired for safety recall 24S02/NHTSA recall 24V031. I was told that no one had the parts for the repair. I live in Clermont, Florida, and I have contacted that Ford location multiple times along with other Ford dealers in the central Florida area. How can I get my Ford repaired?

In January 2024 we were driving on the interstate when the left front A-Pillar trim part around windshield came off and hit our windshield, then flew off on the highway. We received a recall from Ford in February 2024, to date they claim they still don't have the part to repair, we now have water that leaks into the car when it rains. Which is creating issue inside our car. it has now been two years, it seems like they will never get this and my car will keep leaking. The car is titled in Virginia but the car is located at our Florida property in Clearwater Beach FL, I need it fixed down here.

In January 2024 we were driving on the interstate when the left front A-Pillar trim part around windshield came off and hit our windshield, then flew off on the highway. We received a recall from Ford in February 2024, to date they claim they still don't have the part to repair, we now have water that leaks into the car when it rains. Which is creating issue inside our car. it has now been two years, it seems like they will never get this and my car will keep leaking. The car is titled in Virginia but the car is located at our Florida property in Clearwater Beach FL, I need it fixed down here.