2013 FORD EXPLORER
2735 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| STEERING | 795 |
| UNKNOWN OR OTHER | 334 |
| ENGINE | 223 |
| STRUCTURE:BODY | 221 |
| STRUCTURE | 186 |
| ELECTRICAL SYSTEM | 152 |
| FUEL/PROPULSION SYSTEM | 120 |
| POWER TRAIN | 118 |
| SUSPENSION | 77 |
| ELECTRONIC STABILITY CONTROL (ESC) | 45 |
| ENGINE AND ENGINE COOLING | 38 |
| VEHICLE SPEED CONTROL | 37 |
| SERVICE BRAKES | 31 |
| VISIBILITY/WIPER | 31 |
| FUEL SYSTEM, GASOLINE | 29 |
Recalls (12)
FUEL SYSTEM, GASOLINE
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor s
WHEELS:HUB
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly result
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide t
LATCHES/LOCKS/LINKAGES
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated positio
STRUCTURE:BODY:DOOR
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New Yor
STRUCTURE:BODY:ROOF AND PILLARS
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode I
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New Yor
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
FUEL SYSTEM, GASOLINE
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Recent Complaints
The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 75 MPH, the vehicle became difficult to maneuver and the front passengerâs side of the vehicle crashed into the shoulder lane wall. No warning lights were illuminated. The air bags had not deployed. No injuries were sustained; however, medical attention was sought. A Police report was not filed. The vehicle was towed to a dealer where it was diagnosed that the axle on the front passengerâs side wheel was cr
Mileage: 133,000
The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked unattended and turned off for a few hours, it caught fire. There were no warning lights illuminated prior to the failure. The fire department extinguished the fire. There were no reported injuries airbag deployment or crash. The vehicle was towed to a police tow lot. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, w
Mileage: 250,000
The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed and the steering wheel was turned left, however, the steering failed to function as intended. The contact stated that the steering proceeded to go forward. In addition, the contact depressed the brake pedal and the vehicle slid onto the grass and crashed into a barrier. The air bags deployed. The engine seized. The vehicle started, and the vehicle was drive
Mileage: 89,953
The contact owns a 2013 Ford Explorer. The contact stated while driving, the contact noticed a strong unusual odor in the interior of the vehicle. The contact stated that the air conditioner was on, and the odor came through the vents. In addition, the contact stated that he and his minor child developed a headache and became nauseous. Medical attention was not sought as of yet. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made awar
Mileage: 157,625
I own a 2013 Ford Explorer. While driving in the rain exiting the freeway at approximate speed of 25 MPH the steering wheel seemed to lock up and then was extremely difficult to steer, making it impossible to maneuver the vehicle causing me to hydroplane across several lanes until I crashed into a mature bush. Causing damage to my radiator. I have not taken it to the dealer and have only shopped around for independent mechanics. I am not sure of the extent of other damage. I just became awar
Mileage: 109,925
I own a 2013 Ford Explorer. While driving in the rain exiting the freeway at approximate speed of 25 MPH the steering wheel seemed to lock up and then was extremely difficult to steer, making it impossible to maneuver the vehicle causing me to hydroplane across several lanes until I crashed into a mature bush. Causing damage to my radiator. I have not taken it to the dealer and have only shopped around for independent mechanics. I am not sure of the extent of other damage. I just became awar
Mileage: 109,925
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact stated that while driving at approximately 30 MPH the driver's side A-Pillar trim was blown off of the vehicle by the slipstr
Mileage: 120,000
UNKNOWN. My sister had went to town in her car. She had came back home and parked the car in the driveway. After doing so her and her husband we inside, heard a rumbling sound went outside and car was on fire. The neighbors say they saw the car just catch on fire in her driveway. She had purchased the car less than 60 days ago in Manhattan, ks from CSM AUTO.
UNKNOWN. My sister had went to town in her car. She had came back home and parked the car in the driveway. After doing so her and her husband we inside, heard a rumbling sound went outside and car was on fire. The neighbors say they saw the car just catch on fire in her driveway. She had purchased the car less than 60 days ago in Manhattan, ks from CSM AUTO.
My vehicle was struck by a tractor trailer at 55-60 mph while sitting still. The impact caused my vehicle to spin and be embedded into the guardrail. None of the airbags deployed.
Unknown what caused the issue but our vehicle erupted into flames in our driveway not 10 minutes after we pulled in. No warnings, no indication anything was wrong. We smelled smoke and went outside to find the hood completely engulfed. It took fire department to extinguish it. Theyâre not certain of cause yet but said likely an electrical short
Unknown what caused the issue but our vehicle erupted into flames in our driveway not 10 minutes after we pulled in. No warnings, no indication anything was wrong. We smelled smoke and went outside to find the hood completely engulfed. It took fire department to extinguish it. Theyâre not certain of cause yet but said likely an electrical short
the car keep saying power steering assist this is the second time the steering gear went out
The contact owns a 2013 Ford Explorer. The contact stated while driving 40 MPH with her three-year-old in the vehicle, the power steering assist fault warning light illuminated and the steering wheel became difficult to turn, causing the vehicle to strike a street pole sign. The contact stated that she was unable to turn the steering wheel. The contact stated that the air bags did not deploy. The driver sustained neck injuries but did not receive medical attention. A Police report was not filed.
Mileage: 200,060
My 2013 Ford Explorer Sport lost control while driving. My wife ran off the road while driving going around a curve because the power steering went out without warning. Luckily, she was not in a place where she did not hit anyone but had a near miss with a pedestrian walking on the side of the road. I noticed in the past that the power steering fault indicator came on a few times when starting the vehicle. After turning the SUV off and back on, everything worked fine. I notified them at the dea
I pulled into a parking spot. I shifted to park, turned off my engine. My vehicle rolled backward and hit a parked car while I was still sitting in it.
The contact owns a 2013 Ford Explorer. The contact stated they had taken their vehicle to a local dealer for a crack in the water pump which the dealer repaired, After the repair, the contact noticed a burning abnormal odor when turning on their heat from their a/c unit, which caused the contact and his passenger to become light-headed and dizzy. The contact drove to a local hospital where it was confirmed that the reason for the symptoms was due to high level of carbon monoxide levels. The cont
Mileage: 129,000
The contact owns a 2013 Ford Explorer. The contact stated that while his wife was driving approximately 55 MPH, the vehicle was jerking. The contact stated that the vehicle lost power steering assist before the driver lost control of the vehicle. The traction control warning light was illuminated along with the service power steering message displayed. The driver sustained injuries to her arm however, no medical attention was provided. The contact called the local dealer, but the vehicle was not
Mileage: 188,000
The electric power steering assist failed on my explorer while driving causing me to lose control and hit the ditch. There was a recall with this problem on the 2011-2013 models but both Ford and my local Ford dealer advised me that my vehicle is not part of the recall. Itâs the same problem as the existing recall but mine is not included.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 40 MPH, MAKING A SLIGHT TURN IN THE ROADWAY SHE LOST CONTROL OF THE VEHICLE AS THE STEERING WHEEL FAILED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WENT INTO A SLIGHT DITCH STOPPING IN A DRIVEWAY ON THE OPPOSITE SIDE OF THE ROAD. THE CONTACT'S WIFE WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED LOCAL DEALER VICTORY LANE FORD, INC. (903 OLD RTE 66 N, LITCHFIELD,
Mileage: 100,000