2012FORDEXPLORER

1013 complaints filed with NHTSA.

1013
Complaints
15
Crashes
12
Fires
15
Injuries
0
Deaths

Complaints by Component

ComponentCount
STEERING341
UNKNOWN OR OTHER101
ENGINE79
STRUCTURE75
ELECTRICAL SYSTEM60
STRUCTURE:BODY59
POWER TRAIN55
AIR BAGS27
FUEL/PROPULSION SYSTEM27
SUSPENSION22
ELECTRONIC STABILITY CONTROL (ESC)19
SERVICE BRAKES19
VEHICLE SPEED CONTROL17
SEAT BELTS14
VISIBILITY/WIPER8

Recent Complaints

20220914ELECTRICAL SYSTEM

The truck has been in shop 5 times or actually 5 different dealerships. The recall has yet to be fixed but I continually pay to have the problem INVESTIGATED. The dash flashes loss of fuel pressure, service advance track soon, Battery level and mechanic wrench . I have this on video as it is constant occurrence. Each time ford takes it in they can't make the issue happen or recreate it. As told several times happens sporadic and not under any certain conditions. Over and over paying diagnostic f

20220914ENGINE

The truck has been in shop 5 times or actually 5 different dealerships. The recall has yet to be fixed but I continually pay to have the problem INVESTIGATED. The dash flashes loss of fuel pressure, service advance track soon, Battery level and mechanic wrench . I have this on video as it is constant occurrence. Each time ford takes it in they can't make the issue happen or recreate it. As told several times happens sporadic and not under any certain conditions. Over and over paying diagnostic f

20220914POWER TRAIN

The truck has been in shop 5 times or actually 5 different dealerships. The recall has yet to be fixed but I continually pay to have the problem INVESTIGATED. The dash flashes loss of fuel pressure, service advance track soon, Battery level and mechanic wrench . I have this on video as it is constant occurrence. Each time ford takes it in they can't make the issue happen or recreate it. As told several times happens sporadic and not under any certain conditions. Over and over paying diagnostic f

20200513CrashFireELECTRICAL SYSTEM

MY TRUCK BURST INTO FLAMES 🔥 AND BURN TO THE GROUND WHILE PARKED IN THE DRIVE WAY. *TR

Mileage: 140,000

20200513CrashFireENGINE

MY TRUCK BURST INTO FLAMES 🔥 AND BURN TO THE GROUND WHILE PARKED IN THE DRIVE WAY. *TR

Mileage: 140,000

20200513CrashFireUNKNOWN OR OTHER

MY TRUCK BURST INTO FLAMES 🔥 AND BURN TO THE GROUND WHILE PARKED IN THE DRIVE WAY. *TR

Mileage: 140,000

20190819CrashSTEERING

WHILE MY WAS DRIVING SHE WENT TO ACCELERATE FROM A STOP AND HEARD A NOISE. SHE THOUGHT MAYBE SHE RAN OVER GLASS OR SOMETHING. WHEN SHE WENT TO TURN THE CORNER THE VEHICLE KEPT GOING STRAIGHT. SHE ENDED UP HITTING ANOTHER VEHICLE DUE TO THE REAR SUSPENSION BREAKING. MY VEHICLE IS PART OF THE REAR SUSPENSION RECALL.

Mileage: 157,884

20190819CrashSUSPENSION

WHILE MY WAS DRIVING SHE WENT TO ACCELERATE FROM A STOP AND HEARD A NOISE. SHE THOUGHT MAYBE SHE RAN OVER GLASS OR SOMETHING. WHEN SHE WENT TO TURN THE CORNER THE VEHICLE KEPT GOING STRAIGHT. SHE ENDED UP HITTING ANOTHER VEHICLE DUE TO THE REAR SUSPENSION BREAKING. MY VEHICLE IS PART OF THE REAR SUSPENSION RECALL.

Mileage: 157,884

20190802CrashSTEERING

TL* THE CONTACT OWNED A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH AND MAKING A TURN, THE STEERING WHEEL WAS WOBBLING AND CRASHED INTO A TREE. THE VEHICLE FLIPPED INTO AN EMBANKMENT. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE NECK/BACK THAT REQUIRED MEDICAL ATTENTION. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WAS NO FIRE DUE TO THE CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE CONTACT CALLED FIV

Mileage: 130,000

20190614CrashSTEERING

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT A UNKNOWN SPEEDS AROUND A CURVE, THE STEERING WHEEL SEIZED AS A RESULT, THE DRIVER HIT A CURVE AND CRASHED INTO A BUILDING METAL POLE. THE DRIVER DID NOT SUSTAINED INJURY, THE FRONT AND REAR PASSENGERS SUSTAINED BUMP AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANI

Mileage: 86,000

20190223UNKNOWN OR OTHER

MY EXPLORER SMELLS VERY STRONGLY OF EXHAUST WHEN ACCELERATING. IT MAKES ME NAUSEOUS AND PASSENGERS DO NOT WANT TO GET IN MY CAR ' I DON'T WANT TO GET IN MY CAR. FORD'S CUSTOMER SERVICE PROGRAM HAS NOT ADDRESSED THE ISSUE AND THEY HAVE NOT EVEN ACKNOWLEDGED THE ISSUE. PLUGGING UP TWO SMALL PLUGS IN THE TRUNK AND REPROGRAMMING THE AIR CONDITIONING/HEAT SYSTEM DOES NOT ADDRESS AN APPARENT EXHAUST LEAK. I HAVE SPOKEN WITH EMPLOYEES OF FORD, SEEN COUNTLESS STORIES ONLINE ' THIS ISSUE IS NOT UNKNOWN O

20180720CrashSTRUCTURE:BODY

AFTER PARKING MY VEHICLE IN MY DRIVE WAY (VEHICLE WAS IN PARK WITH EMERGENCY BRAKE APPLIED) I EXITED THE VEHICLE AND THE VEHICLE STARTED ROLLING FORWARDS DOWN MY SLOPPED DRIVEWAY. I ATTEMPTED TO CHASE THE VEHICLE HOPING TO JUMP IN AND APPLY THE BRAKE BUT WAS UNABLE TO. VEHICLE CAME TO A STOP AFTER HITTING MY FENCE, BUSHES, AND A SMALL TREE. THERE WAS BODY DAMAGE TO THE FRONT RIGHT PORTION OF THE VEHICLE.

Mileage: 50,800

20180720CrashUNKNOWN OR OTHER

AFTER PARKING MY VEHICLE IN MY DRIVE WAY (VEHICLE WAS IN PARK WITH EMERGENCY BRAKE APPLIED) I EXITED THE VEHICLE AND THE VEHICLE STARTED ROLLING FORWARDS DOWN MY SLOPPED DRIVEWAY. I ATTEMPTED TO CHASE THE VEHICLE HOPING TO JUMP IN AND APPLY THE BRAKE BUT WAS UNABLE TO. VEHICLE CAME TO A STOP AFTER HITTING MY FENCE, BUSHES, AND A SMALL TREE. THERE WAS BODY DAMAGE TO THE FRONT RIGHT PORTION OF THE VEHICLE.

Mileage: 50,800

20171208CrashSTEERING

POWER STEERING ASSIST FAULT, LOSE OF STEERING AT LOW SPEED LOST CONTROL AND HIT CURB

Mileage: 125,000

20170619UNKNOWN OR OTHER

2012 FORD EXPLORER RELEASES STRONG BURNT RUBBER SMELL WHEN I ACCELERATE OR REACH 3000 RPMS. IT IS GETTING WORSE THE MORE MILES I PUT ON MY CAR. CAUSES MYSELF AND MY 2 CHILDREN TO FEEL CAR SICK OR HAVE HEADACHES. THE ONLY WAY I CAN GET THE SMELL TO GO AWAY IS TO TURN OFF THE A/C OR HEAT AND ROLL THE WINDOWS DOWN. I HAVE MENTIONED IT TO LOCAL DEALERSHIP TWICE NOW AND THEY HAVE NO IDEA WHAT IS CAUSING IT BUT I'VE TOLD THEM ABOUT THE CLASS ACTION LAWSUIT AND THEY STILL ACT LIKE THEY HAVE NEVER HEAR

Mileage: 125,000

20170220CrashUNKNOWN OR OTHER

I WAS DRIVING AND FOR NO OBVIOUS MEDICAL REASON PASSED OUT AND MY CAR TRAVELED ACROSS A HIGHWAY AND OFF THE HIGHWAY AND HIT 2 TREES. I HAVE READ A NEWS REPORT OF THIS HAPPENING TO OTHER DRIVERS WITH THIS MAKE AND MODEL OF MY CARD.

Mileage: 82,000

20161108FireELECTRICAL SYSTEM

DROVE ABOUT 2 MILES IN THE MORNING WHILE TURNING ONTO THE INTERSTATE RAMP THE STEERING LOCKED UP WOULD NOT GO OVER 30MPH, SUV STARTED TO SMOKE WHILE THE TEMPERATURE GAUGE NEVER CHANGED INSIDE OF THE VEHICLE. LUCKY TO NOT HAVE CAUSED A MAJOR ACCIDENT. AFTER HAVING VEHICLE TOWED, PER THE MECHANIC THE COMPUTER SYSTEM IS FRIED, MOTOR VALVES MELTED, AND ALL SPARK PLUGS NEED TO BE REPLACED. THIS SUV IS ONLY A 2012 AND SHOULD NOT HAVE THIS MAJOR OF PROBLEMS WHEN IT HAS BEEN WELL TAKEN CARE OF. FORD REA

Mileage: 131,400

20161108FireENGINE

DROVE ABOUT 2 MILES IN THE MORNING WHILE TURNING ONTO THE INTERSTATE RAMP THE STEERING LOCKED UP WOULD NOT GO OVER 30MPH, SUV STARTED TO SMOKE WHILE THE TEMPERATURE GAUGE NEVER CHANGED INSIDE OF THE VEHICLE. LUCKY TO NOT HAVE CAUSED A MAJOR ACCIDENT. AFTER HAVING VEHICLE TOWED, PER THE MECHANIC THE COMPUTER SYSTEM IS FRIED, MOTOR VALVES MELTED, AND ALL SPARK PLUGS NEED TO BE REPLACED. THIS SUV IS ONLY A 2012 AND SHOULD NOT HAVE THIS MAJOR OF PROBLEMS WHEN IT HAS BEEN WELL TAKEN CARE OF. FORD REA

Mileage: 131,400

20161108FireSTEERING

DROVE ABOUT 2 MILES IN THE MORNING WHILE TURNING ONTO THE INTERSTATE RAMP THE STEERING LOCKED UP WOULD NOT GO OVER 30MPH, SUV STARTED TO SMOKE WHILE THE TEMPERATURE GAUGE NEVER CHANGED INSIDE OF THE VEHICLE. LUCKY TO NOT HAVE CAUSED A MAJOR ACCIDENT. AFTER HAVING VEHICLE TOWED, PER THE MECHANIC THE COMPUTER SYSTEM IS FRIED, MOTOR VALVES MELTED, AND ALL SPARK PLUGS NEED TO BE REPLACED. THIS SUV IS ONLY A 2012 AND SHOULD NOT HAVE THIS MAJOR OF PROBLEMS WHEN IT HAS BEEN WELL TAKEN CARE OF. FORD REA

Mileage: 131,400

20160402STRUCTURE:BODY

THERE ARE WATER LEAKS ON THE HATCHBACK ON BOTH SIDES AND IT WAS DETERMINED BY THE DEALERSHIP THAT THERE IS A WATER LEAK IN THE RIGHT REAR BODY SEAM..OTHER LEAKS COULD BE POSSIBLE.WHEN IT RAINS THE WHEEL WELL HAS 3 INCHES OF WATER IN IT. WE HAD TO REMOVE THE SPARE TIRE AND THE MOLD IS MAKING ME SICK..IT'S A OVERWHELMING SMELL AND IT IS NOT SAFE TO DRIVE WITH NO SPARE

Mileage: 32,000