2004 FORD EXCURSION

125 complaints filed with NHTSA.

125
Complaints
6
Crashes
3
Fires
7
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM10
ELECTRICAL SYSTEM:WIRING8
VEHICLE SPEED CONTROL7
ENGINE AND ENGINE COOLING:ENGINE:DIESEL7
ENGINE7
ENGINE AND ENGINE COOLING:ENGINE6
ENGINE AND ENGINE COOLING5
FUEL SYSTEM, DIESEL4
VISIBILITY:GLASS, SIDE/REAR3
POWER TRAIN:AUTOMATIC TRANSMISSION3
POWER TRAIN3
TIRES3
STEERING3
FUEL SYSTEM, GASOLINE3
FUEL/PROPULSION SYSTEM3

Recalls (2)

11V35200013/07/2011

EXTERIOR LIGHTING:TAIL LIGHTS

FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 TH

05V27000010/06/2005

ELECTRICAL SYSTEM:WIRING

CERTAIN PICKUP TRUCKS, SPORT UTILITY VEHICLES AND VANS EQUIPPED WITH 6.0L DIESEL ENGINES MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART.

Recent Complaints

20191202CrashPOWER TRAIN

CAR WAS SITTING, ENGINE RUNNING, IN PARK FOR 10 MINUTES AND THEN SUDDENLY WITH NO ONE INSIDE, MOVED FORWARD AND CRASHED INTO THE WINDOW OF A BUSINESS. THERE WAS A WITNESS THERE.

Mileage: 200,000

20150110CrashAIR BAGS

AFTER BEING CUT OFF AND LOSING CONTROL OF THE VEHICLE I HIT THE GUARD RAIL HEAD ON AND THEN THE VEHICLE FLIPPED. THE AIR BAGS DID NOT DEPLOY. *TR

Mileage: 116,000

20110830FireUNKNOWN OR OTHER

APPROXIMATELY AT 04:00 A.M. MY TRUCK BEGAN TO BURN BY ITSELF. THE FIRE STARTED ON THE FRONT RIGHT SIDE. THERE WAS A WITNESS WHO SAID HE HEARD THE TRUCK RADIO ON AND THAT WAS WHAT AWAKENED HIM. THE TRUCK WAS TOTALLY BURNED FROM FRONT TO REAR. ACCORDING TO THE POLICE OFFICER THAT CALLED ME THAT WAS DUE TO A DEFECT FROM FORD

Mileage: 155,987

20100902CrashVEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. IN JULY OF 2009 THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 09V399000 VEHICLE SPEED CONTROL; HOWEVER, THE REPAIR DIDN'T CORRECT THE FAILURE. ON JULY 30, 2010 WHILE DRIVING THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT A FAULTY SWITCH IN THE CRUISE CONTROL AREA CAUSED THE FAN AND FUSES TO FAIL. THE MANUFACTURER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THE SWITCH WAS ONLY REPLACED A

Mileage: 131,000

20080122FireELECTRICAL SYSTEM:12V/24V/48V BATTERY

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. AFTER THE VEHICLE HAD BEEN PARKED FOR EIGHT HOURS, THE CONTACT SMELLED SOMETHING BURNING WHEN IT WAS RESTARTED. HE NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE BURST INTO FLAMES TWO MINUTES LATER. THE FIRE BURNED THROUGH THE AIR CONDITIONER HOSE AND ERUPTED. THE ERUPTION ALSO EXTINGUISHED THE FIRE. THE CONTACT IS A MECHANIC AND HE INSPECTED THE VEHICLE. HE WAS ABLE TO START THE VEHICLE AND DROVE TO THE DEALER. THE DEALER STATE

Mileage: 56,880

20050531CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

DT: VEHICLE WAS INVOLVED N AN ACCIDENT DUE TO BRAKE FAILURE. THE ABS WENT OUT. WHEN OPENED THE HOOD FOR INVESTIGATION THE MASTER CYCLINDER SEPARTED FROM THE BRAKE BOOSTER CYLINDER. NO LOCK ON BOLT AND THE NUT SHEARED ITSELF OFF. CALLED FORD AND LEFT MESSAGE. HAD TO PUT NEW TRANSMISSION AT 16,000 MILES AS WELL. HAD 2 MECHANICS LOOK AT THIS AND SUGGESTED FORD SHOULD TAKE NOTICE. *AK *TT

Mileage: 16,000

20050531CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

DT: VEHICLE WAS INVOLVED N AN ACCIDENT DUE TO BRAKE FAILURE. THE ABS WENT OUT. WHEN OPENED THE HOOD FOR INVESTIGATION THE MASTER CYCLINDER SEPARTED FROM THE BRAKE BOOSTER CYLINDER. NO LOCK ON BOLT AND THE NUT SHEARED ITSELF OFF. CALLED FORD AND LEFT MESSAGE. HAD TO PUT NEW TRANSMISSION AT 16,000 MILES AS WELL. HAD 2 MECHANICS LOOK AT THIS AND SUGGESTED FORD SHOULD TAKE NOTICE. *AK *TT

Mileage: 16,000

20050531CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

DT: VEHICLE WAS INVOLVED N AN ACCIDENT DUE TO BRAKE FAILURE. THE ABS WENT OUT. WHEN OPENED THE HOOD FOR INVESTIGATION THE MASTER CYCLINDER SEPARTED FROM THE BRAKE BOOSTER CYLINDER. NO LOCK ON BOLT AND THE NUT SHEARED ITSELF OFF. CALLED FORD AND LEFT MESSAGE. HAD TO PUT NEW TRANSMISSION AT 16,000 MILES AS WELL. HAD 2 MECHANICS LOOK AT THIS AND SUGGESTED FORD SHOULD TAKE NOTICE. *AK *TT

Mileage: 16,000

20050328FireELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

WHILE DRIVING 35 MPH, A FIRE STARTED UNDER THE HOOD. CONSUMER MANAGED TO PULL OVER , AND PUT OUT THE FIRE. HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 14,000

20040810VISIBILITY:GLASS, SIDE/REAR

DRIVERS SIDE REAR SEAT PASSENGER WINDOW SPONTANEOUSLY EXPLODED WHILE CAR PARKED IN DRIVEWAY. NOTHING HAD IMPACTED THE GLASS. FORD REFUSES TO HONOR ITS WARRANTY, CLAIMING NO PROOF THAT GLASS HAD NOT BEEN IMPACTED. GLASS REPLACED $529.28 AND PAINT TOUCHUP OF DOOR DAMAGE BY FALLING GLASS $133.75 MINOR CUT INJURY FROM GLASS FRAGMENTS.

Mileage: 7,334