CHRYSLER VOYAGER · model year

2020 CHRYSLER VOYAGER

13 NHTSA complaints, 1 crash report, and 1 active recall for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2020CHRYSLERVOYAGER carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 VOYAGER is engine with 6 filings, followed by electrical system (2) and steering (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 88 investigation files overlapping the 2020 VOYAGER, and 7 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

13
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
2020 CHRYSLER VOYAGER — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2020 CHRYSLER VOYAGER. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

13 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ENGINE6
ELECTRICAL SYSTEM2
STEERING2
POWER TRAIN1
SERVICE BRAKES1
SEATS1

Recalls (1)

24V79300024/10/2024

AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S

Recent Complaints

20251120ENGINE

All of a sudden the van starts running very hard, trying to stall, the stop/start warning comes on, engine light comes on and the van has a lot of trouble accelerating. If the van will stall in the middle of the road it would put me, my kids and other cars around me at risk, especially if we are on a fast highway. We took it to the dealer last year and they replaced all the coils and now the issue is happening again. No other professionals have inspected the vehicle but we are going to have to probably take it to the dealership to figure out what to do next. It is not safe to drive right now and I have 5 children that need to get safely to school

20250909STEERING

There is a sticking of the steering wheel when I have a slow turn to the right or I am on a gradual curve to the right. The steering wheel "locks" temporarily and I have to tug to the left to get it to move back to the center position. I took note of an NTHSA warning about 2018/19 Pacifica models having this issue and I wanted to report that my model is having the same issue. We purchased the vehicle used in 2025 and have had this issue within the last 30 days. I have not yet taken it to a dealership for assessment.

20250806ENGINE

Car completely stopped . After 2 months of checking the car I was told the motor is corroded. Bought the vehicle 2022 with no reports of any incidents

20241023STEERING

I was turning left into a parking lot when my 2020 Voyager steering stopped working while it started to show all warning lights and the wipers went on, then it went dead, had to be towed on a flatbed to the dealership, and after 4 weeks with no solution in sight, I decided to bring it home and research the solution myself, The problem came from the CAN bus connector located above the glove box, any short or voltage fluctuation from the wires out of the can bus causes the car to go into panic mode, sometimes making the steering wheel stop steering, and the engine to turn off, most of the times it renders the vehicle disabled. One of the connectors goes into the steering module attached to the electric steering column under the car, the pair of wires near the steering module was fused and exposed, touching each other, and the poor wire insulation, proximity of the engine exhaust pipe, and other hot components coupled with an excessive tight cable zip tie caused the damaged to the wire. C

20241023ELECTRICAL SYSTEM

I was turning left into a parking lot when my 2020 Voyager steering stopped working while it started to show all warning lights and the wipers went on, then it went dead, had to be towed on a flatbed to the dealership, and after 4 weeks with no solution in sight, I decided to bring it home and research the solution myself, The problem came from the CAN bus connector located above the glove box, any short or voltage fluctuation from the wires out of the can bus causes the car to go into panic mode, sometimes making the steering wheel stop steering, and the engine to turn off, most of the times it renders the vehicle disabled. One of the connectors goes into the steering module attached to the electric steering column under the car, the pair of wires near the steering module was fused and exposed, touching each other, and the poor wire insulation, proximity of the engine exhaust pipe, and other hot components coupled with an excessive tight cable zip tie caused the damaged to the wire. C

20241009ENGINE

Coolant is leaking inside cylinder 3, head gasket is blown at 62000 miles.

20240910SEATS

When child was adjusting the recline in the driver side middle row bucket seat, the seat broke. The seat no longer stays in any recline position, and the seat no longer latches into place at the base and slides forwards and backwards. A system within the seat has failed. My 9 year old child’s safety was at risk, since the failure happened while she was in the seat and we were driving. The seat has not been inspected, but is available for inspection. There were no warnings of any kind before the failure. We were lucky we were close to home, and were not in an accident, or this could have been a lot worse. When I did a quick google search it shows that this seems to be a common problem for Chrysler vans, and should be corrected by Chrysler.

20231218ENGINE

Oil filter housing/ oil cooler catastrophic failure at 86519 miles pumping out oil and antifreeze and shutting vehicle down on i25 in Fort collins colorado creating hazard for us and other drivers. This is a known issue with this vehicle model and a recall has not been done from Chrysler. I repaired vehicle myself with an upgraded part from autozone.

20230830CrashSERVICE BRAKES

The contact owns a 2020 Chrysler Voyager. The contact stated that while driving at an undisclosed speed, the contact was not able to brake even though the brake pedal was fully depressed. The contact crashed into some logs because the brakes failed. The air bags did not deploy. The contact was going 45mph at the time of the crash. The vehicle was towed to a yard. No warning light was illuminated. No police report was filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,500

Mileage: 26,500

20230703ENGINE

Start stop light comes on and vehicle goes to limp mode or dies while driving, Check engine light also comes on.

20230703ELECTRICAL SYSTEM

Start stop light comes on and vehicle goes to limp mode or dies while driving, Check engine light also comes on.

20210927POWER TRAIN

While drivng with the cruise control engaged and encountering a downhill speed increase of about 5 MPH, the transmission kicks down to engage engine breaking. However as the process starts, first the engine revs and will increase vehicle speed by about 5 MPH. An example is cruise set at 60, down hill increases speed to 65, engine rev results in 70 MPH speed requiring heavy braking to regain control. I have tested this without the cruise engaged by shifting from D to L and engaging the kickdown process and engine accelleration in an identical manner. I have viewed the Chrysler Owner Forum and found many complaints of this occurance on Pacifica modesl since 2017. Most suggest it is a software problem. No component failed. My safety and the safety of others are at risk for the sudden increase in speed and demand for increased heavy braking. I have not contact the dealer since I have read all the prior Pacfica complaints and I believe Chrysler knows of the problem. No one has inspec

20210927ENGINE

While drivng with the cruise control engaged and encountering a downhill speed increase of about 5 MPH, the transmission kicks down to engage engine breaking. However as the process starts, first the engine revs and will increase vehicle speed by about 5 MPH. An example is cruise set at 60, down hill increases speed to 65, engine rev results in 70 MPH speed requiring heavy braking to regain control. I have tested this without the cruise engaged by shifting from D to L and engaging the kickdown process and engine accelleration in an identical manner. I have viewed the Chrysler Owner Forum and found many complaints of this occurance on Pacifica modesl since 2017. Most suggest it is a software problem. No component failed. My safety and the safety of others are at risk for the sudden increase in speed and demand for increased heavy braking. I have not contact the dealer since I have read all the prior Pacfica complaints and I believe Chrysler knows of the problem. No one has inspec

Compare 2020CHRYSLERVOYAGER to Similar Vehicles

NHTSA Investigations 7 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2020 CHRYSLER VOYAGER have?
The 2020 CHRYSLER VOYAGER has 13 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2020 CHRYSLER VOYAGER?
The 2020 CHRYSLER VOYAGER received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2020 CHRYSLER VOYAGER?
Yes, the 2020 CHRYSLER VOYAGER has 1 recall(s). The most common affected component is AIR BAGS:SIDE/WINDOW:CURTAIN. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 CHRYSLER VOYAGER?
The most-complained component for the 2020 CHRYSLER VOYAGER is ENGINE with 6 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and STEERING.
Is the 2020 CHRYSLER VOYAGER safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2020 CHRYSLER VOYAGER has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.