Investigations
Recall 19V-293 Post Remedy Failures
NHTSA Recall Query RQ25002 — closed, opened 2025-06-30 and involving the CHRYSLER CHRYSLER.
NHTSA investigation RQ25002 is a Recall Query opened on 2025-06-30 and currently closed. The subject of record is CHRYSLER CHRYSLER, which places this file inside the Office of Defects Investigation queue for CHRYSLER. Latest activity on this investigation was logged on 2025-12-12 — NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.
A Recall Query like RQ25002 evaluates whether a previously issued recall is actually fixing the problem. NHTSA opens an RQ when owners continue to report the original defect after the recall remedy is installed, or when completion rates fall short of the agency's expectations for that risk tier.
Investigators summarized the matter as follows: "On June 30, 2025, the Office of Defects Investigations (ODI) opened RQ25002 to investigate and review the effectiveness of Recall 19V-293. This recall was intended to address deterioration and detachment of shifter cable..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related CHRYSLER files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.
Investigation Summary
On June 30, 2025, the Office of Defects Investigations (ODI) opened RQ25002 to investigate and review the effectiveness of Recall 19V-293. This recall was intended to address deterioration and detachment of shifter cable bushings by replacing them with an improved bushing that is less susceptible to deterioration from chemicals, oils, and solvents in MY2013-2016 Dodge Dart vehicles equipped with automatic transmissions and manufactured by Fiat Chrysler Automotive US LLC (FCA US). If the shifter cable becomes detached from the transmission, the transmission gear position may not match the driver’s intended gear selection. This mismatch could result in unintended vehicle movement or rollaway when the driver believes the transmission is in PARK, increasing the risk of a crash and/or injury. ODI has received sixty-three (63) Vehicle Owner Questionnaires (VOQ) alleging worn or misadjusted shifter cables and/or shifter cable detachments in subject vehicles that had already received the remedy for Recall 19V-293. Complainants reported incidents of bushing deterioration and detachment, resulting in gear-selection mismatch despite the prior recall repair, raising concerns regarding the effectiveness and durability of the implemented remedy and the adequacy of the recall. ODI’s investigation sought to determine whether the remedy used in recall 19V-293 adequately addressed the cause of the failure and whether other vehicles using the same bushing design might be affected. In response, FCA US and Dura Automotive Systems Inc. (Dura) determined that the repair for Recall 19V-293 did not sufficiently address the issue, and therefore, a safety defect exists in the subject vehicle population. As a result, FCA US and Dura initiated the following recall actions: · Recall 25V-674 (FCA US) is intended to address MY 2013–2016 Dodge Dart vehicles repaired under 19V-293 or otherwise equipped with suspect service parts. Remedy is under development. · Recall 25E-065 (Dura) is intended to ad
About This Investigation Type
A Recall Query (RQ) evaluates the effectiveness of a previously issued recall. NHTSA opens an RQ when consumer complaints suggest that a recall remedy may not be adequately addressing the safety issue, or when the recall completion rate appears insufficient.
Other CHRYSLER Investigations
Recall 23V-413 Post Remedy Failures
Intermittent Loss of Electric Power Steering
Engine Stall With Intermittent Restart
Loss of motive power due to an internal wiring connector short.
Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. Learn more.
Read our methodology — how this data is sourced, computed, and verified.