Total Complaints
290 filings
CHRYSLER PT CRUISER · model year
290 NHTSA complaints, 23 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004CHRYSLERPT CRUISER carries 290 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 23 crashes, 20 fires, 22 injuries, and 5 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 PT CRUISER is electrical system with 38 filings, followed by steering (18) and suspension:front:wheel bearing (17). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 88 investigation files overlapping the 2004 PT CRUISER, and 7 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
290 filings
Crashes Reported
23 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 38 |
| STEERING | 18 |
| SUSPENSION:FRONT:WHEEL BEARING | 17 |
| EXTERIOR LIGHTING | 17 |
| ENGINE | 13 |
| AIR BAGS | 11 |
| ENGINE AND ENGINE COOLING | 10 |
| SUSPENSION | 10 |
| UNKNOWN OR OTHER | 8 |
| SUSPENSION:FRONT | 8 |
| ENGINE AND ENGINE COOLING:ENGINE | 7 |
| TIRES | 7 |
| WHEELS | 7 |
| POWER TRAIN | 6 |
| STRUCTURE | 5 |
SUSPENSION
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.
I purchased the 2004 Chrysler PT Cruiser on 1/10/2024. I learned that the Chrysler Dealership does not make keys for the vehicle when locked out, nor does it Service the vehicle. They will "address" a Recall Notice and will do an oil change and will do an inspection only. Chrysler Dealership told me to "Come back tomorrow" when a Recall Notice was issued and they said it was not Safety Related, however a Power Steering Pressure Hose was found to be leaking/exploding oil and this IS a safety related issue. I was rear ended 1/23/24 with 2 dogs in the car. I did not purchase Uninsured Motorists Insurance because I thought under CA State Law that I was legally compliant with insurance I had purchased. I thought between two cars in a potential accident, one had to be able to cover fault for any reason if not both equally. I was told by my Insurance to go after the other Man's Insurance, even if he was not the driver and this did not seem right. The other Man's Insurance Policy had lap
POWER STEERING HOSE LEAKING.
Mileage: 160,000
BALL JOINT ARE MISSING
BALL JOINT ARE MISSING
IT STARTED WITH THE DASHBOARD LIGHTS AND THE MIDDLE STICK LIGHTS (P,D,R,N++) I CAN'T SEE AT NIGHT WHAT SPEED I'M GOING OR MY LEVELS OR ANYTHING BC THE LIGHTS QUIT WORKING, I HAD THE BATTERY REPLACED I'VE HAD THE BATTERY CHANGED TWICE, I'VE HAD THE THERMOSTAT CHANGED TWICE BUT IT STILL OVER HEATS NOT TOO LONG AGO WITH BOTH OF MY TODDLERS IN THE CAR ON A 3 LANE HIGHWAY LOCKED UP ON ME COULDN'T USE THE STEERING WHEEL OR BRAKES HAD TO PULL THE EMERGENCY BREAK IT'S JUST BEEN REPETITIVE I BOUGHT THE CAR FROM MY SISTER WHO'S GRANDMOTHER GOT TIRED OF PUTTING MONEY INTO IT IT STUTTERS SOMETIMES LIKE IT'S SLOW TO SHIFT INTO GEAR TO ACCELERATE IT CAN HAPPEN ANYWHERE. IT WAS MY FIRST CAR IT'S NEVER BEEN WRECKED, I NEVER THOUGHT TO CHECK FOR ANY RECALLS, I BOUGHT IT IN JULY OF 17. IT'S ONLY HAD A TOTAL OF 2 OWNERS. IT USED TO SHAKE REAL BAD I COULDN'T GO OVER 55MILES AN HOUR BUT EVEN 55 WAS IFFY. THE SCARIEST THING FOR ME WAS IT LOCKING UP ON A HIGHWAY WITH AN INTERSECTING LANE I HAD JUST HAD EVERY
Mileage: 141,000
IT STARTED WITH THE DASHBOARD LIGHTS AND THE MIDDLE STICK LIGHTS (P,D,R,N++) I CAN'T SEE AT NIGHT WHAT SPEED I'M GOING OR MY LEVELS OR ANYTHING BC THE LIGHTS QUIT WORKING, I HAD THE BATTERY REPLACED I'VE HAD THE BATTERY CHANGED TWICE, I'VE HAD THE THERMOSTAT CHANGED TWICE BUT IT STILL OVER HEATS NOT TOO LONG AGO WITH BOTH OF MY TODDLERS IN THE CAR ON A 3 LANE HIGHWAY LOCKED UP ON ME COULDN'T USE THE STEERING WHEEL OR BRAKES HAD TO PULL THE EMERGENCY BREAK IT'S JUST BEEN REPETITIVE I BOUGHT THE CAR FROM MY SISTER WHO'S GRANDMOTHER GOT TIRED OF PUTTING MONEY INTO IT IT STUTTERS SOMETIMES LIKE IT'S SLOW TO SHIFT INTO GEAR TO ACCELERATE IT CAN HAPPEN ANYWHERE. IT WAS MY FIRST CAR IT'S NEVER BEEN WRECKED, I NEVER THOUGHT TO CHECK FOR ANY RECALLS, I BOUGHT IT IN JULY OF 17. IT'S ONLY HAD A TOTAL OF 2 OWNERS. IT USED TO SHAKE REAL BAD I COULDN'T GO OVER 55MILES AN HOUR BUT EVEN 55 WAS IFFY. THE SCARIEST THING FOR ME WAS IT LOCKING UP ON A HIGHWAY WITH AN INTERSECTING LANE I HAD JUST HAD EVERY
Mileage: 141,000
IT STARTED WITH THE DASHBOARD LIGHTS AND THE MIDDLE STICK LIGHTS (P,D,R,N++) I CAN'T SEE AT NIGHT WHAT SPEED I'M GOING OR MY LEVELS OR ANYTHING BC THE LIGHTS QUIT WORKING, I HAD THE BATTERY REPLACED I'VE HAD THE BATTERY CHANGED TWICE, I'VE HAD THE THERMOSTAT CHANGED TWICE BUT IT STILL OVER HEATS NOT TOO LONG AGO WITH BOTH OF MY TODDLERS IN THE CAR ON A 3 LANE HIGHWAY LOCKED UP ON ME COULDN'T USE THE STEERING WHEEL OR BRAKES HAD TO PULL THE EMERGENCY BREAK IT'S JUST BEEN REPETITIVE I BOUGHT THE CAR FROM MY SISTER WHO'S GRANDMOTHER GOT TIRED OF PUTTING MONEY INTO IT IT STUTTERS SOMETIMES LIKE IT'S SLOW TO SHIFT INTO GEAR TO ACCELERATE IT CAN HAPPEN ANYWHERE. IT WAS MY FIRST CAR IT'S NEVER BEEN WRECKED, I NEVER THOUGHT TO CHECK FOR ANY RECALLS, I BOUGHT IT IN JULY OF 17. IT'S ONLY HAD A TOTAL OF 2 OWNERS. IT USED TO SHAKE REAL BAD I COULDN'T GO OVER 55MILES AN HOUR BUT EVEN 55 WAS IFFY. THE SCARIEST THING FOR ME WAS IT LOCKING UP ON A HIGHWAY WITH AN INTERSECTING LANE I HAD JUST HAD EVERY
Mileage: 141,000
I BOUGHT THIS CAR LAST YEAR FROM A PRIVATE OWNER I DID NOT KNOW THAT IT HAD A OVER HEATING PROBLEM I REALLY HAVE TRIED EVERYTHING SO I THEN STARTED LOOKING IT UP AND FOUND OUT THAT SO MANY PEOPLE ARE HAVING THE SAME PROBLEM AS ME AND FROM WHAT I HAVE READ ABOUT IT THE DEALERSHIP SHOULD FIX MY PROBLEM SINCE THE PROBLEM REALLY COMES FROM THEM FROM IT WAS MADE
THIS VEHICLE HAS A P0037 AND A P0037 DTC'S THAT WON'T CANCEL. FINDLEY CHRYSLER REPLACED THE OXYGEN SENSORS. IT DIDN'T FIX IT. THEY SAY THE COMPUTER IS BAD. I SENT THE COMPUTER 5033293AF TO BE REPAIRED. THEY SAID THE COMPUTER IS OK. I GOT THE CODES TO GO AWAY FOR A BRIEF TIME BY MESSING WITH THE COMPUTER WIRE LOOM. IHAVE HEARD THERE WAS ARECALL FOR THIS. IS IT STILL AVAILABLE?06/08/2018
THIS VEHICLE HAS A P0037 AND A P0037 DTC'S THAT WON'T CANCEL. FINDLEY CHRYSLER REPLACED THE OXYGEN SENSORS. IT DIDN'T FIX IT. THEY SAY THE COMPUTER IS BAD. I SENT THE COMPUTER 5033293AF TO BE REPAIRED. THEY SAID THE COMPUTER IS OK. I GOT THE CODES TO GO AWAY FOR A BRIEF TIME BY MESSING WITH THE COMPUTER WIRE LOOM. IHAVE HEARD THERE WAS ARECALL FOR THIS. IS IT STILL AVAILABLE?06/08/2018
WHILE DRIVING THE ENGINE WILL SPUTTER AND DIE. WHEN PULLING UP TO A STOP LIGHT THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL IMMEDIATELY DIE. WHILE DRIVING ON THE FREEWAY AT 65MPH THE ENGINE WILL SUDDENLY DIE.
Mileage: 120,000
WHILE DRIVING THE ENGINE WILL SPUTTER AND DIE. WHEN PULLING UP TO A STOP LIGHT THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL IMMEDIATELY DIE. WHILE DRIVING ON THE FREEWAY AT 65MPH THE ENGINE WILL SUDDENLY DIE.
Mileage: 120,000
JUST UNDER 78,000 MILES TURBO GOES OUT, TOOK TO DEALERSHIP, REPLACED TURBO (TOOK 6 MOS) FINALLY RETURNED THE VEHICLE AND WITHIN 1 MONTH HEAD GASKET GOES OUT (BLOWING WHITE SMOKE), WHILE DRIVING AT 35 MPH ON A SIDE ROAD (DEALER SAYS KNOWN PROBLEM, WANTS ANOTHER $2000 FOR HEAD GASKET, LOCAL DEALER SAYS "THE HEAD GASKETS FOR THAT CAR ARE THE WEAK POINT, WHEN YOU RETURN THE COMP RATIO TO NEW/NORMAL WITH A NEW TURBO. IT WILL BLOW THE HEAD GASKET OUT") REPLACED MYSELF (CANT AFFORD DEALER) NEW HEAD GASKET (MULTI LAYERED POS), NEW BOLTS (REQUIRED), NEW TIMING BELT, NOW IT WONT START, TESTED ALL SENSORS, CAM, CRANK, O/P, WATER, THROTTLE POS, REPLACED COIL, REPLACED PCM, CHASED AND INSPECTED ALL WIRING, STILL NOTHING ENGINE CRANKS OVER, BUT-IT WILL NOT START. MECHANICS AND DEALERS ALIKE SAY ITS NORMAL FOR THIS CAR BUT THEY HAVE NO IDEA OR REASON FOR IT NOT STARTING, I KEEP BEING TOLD TO CHECK THIS SENSOR, REPLACE THAT $300 PART, LOOK HERE, LOOK THERE, REPLACE THAT (ANOTHER$300) AGAIN. CHRYS
Mileage: 78,407
JUST UNDER 78,000 MILES TURBO GOES OUT, TOOK TO DEALERSHIP, REPLACED TURBO (TOOK 6 MOS) FINALLY RETURNED THE VEHICLE AND WITHIN 1 MONTH HEAD GASKET GOES OUT (BLOWING WHITE SMOKE), WHILE DRIVING AT 35 MPH ON A SIDE ROAD (DEALER SAYS KNOWN PROBLEM, WANTS ANOTHER $2000 FOR HEAD GASKET, LOCAL DEALER SAYS "THE HEAD GASKETS FOR THAT CAR ARE THE WEAK POINT, WHEN YOU RETURN THE COMP RATIO TO NEW/NORMAL WITH A NEW TURBO. IT WILL BLOW THE HEAD GASKET OUT") REPLACED MYSELF (CANT AFFORD DEALER) NEW HEAD GASKET (MULTI LAYERED POS), NEW BOLTS (REQUIRED), NEW TIMING BELT, NOW IT WONT START, TESTED ALL SENSORS, CAM, CRANK, O/P, WATER, THROTTLE POS, REPLACED COIL, REPLACED PCM, CHASED AND INSPECTED ALL WIRING, STILL NOTHING ENGINE CRANKS OVER, BUT-IT WILL NOT START. MECHANICS AND DEALERS ALIKE SAY ITS NORMAL FOR THIS CAR BUT THEY HAVE NO IDEA OR REASON FOR IT NOT STARTING, I KEEP BEING TOLD TO CHECK THIS SENSOR, REPLACE THAT $300 PART, LOOK HERE, LOOK THERE, REPLACE THAT (ANOTHER$300) AGAIN. CHRYS
Mileage: 78,407
JUST UNDER 78,000 MILES TURBO GOES OUT, TOOK TO DEALERSHIP, REPLACED TURBO (TOOK 6 MOS) FINALLY RETURNED THE VEHICLE AND WITHIN 1 MONTH HEAD GASKET GOES OUT (BLOWING WHITE SMOKE), WHILE DRIVING AT 35 MPH ON A SIDE ROAD (DEALER SAYS KNOWN PROBLEM, WANTS ANOTHER $2000 FOR HEAD GASKET, LOCAL DEALER SAYS "THE HEAD GASKETS FOR THAT CAR ARE THE WEAK POINT, WHEN YOU RETURN THE COMP RATIO TO NEW/NORMAL WITH A NEW TURBO. IT WILL BLOW THE HEAD GASKET OUT") REPLACED MYSELF (CANT AFFORD DEALER) NEW HEAD GASKET (MULTI LAYERED POS), NEW BOLTS (REQUIRED), NEW TIMING BELT, NOW IT WONT START, TESTED ALL SENSORS, CAM, CRANK, O/P, WATER, THROTTLE POS, REPLACED COIL, REPLACED PCM, CHASED AND INSPECTED ALL WIRING, STILL NOTHING ENGINE CRANKS OVER, BUT-IT WILL NOT START. MECHANICS AND DEALERS ALIKE SAY ITS NORMAL FOR THIS CAR BUT THEY HAVE NO IDEA OR REASON FOR IT NOT STARTING, I KEEP BEING TOLD TO CHECK THIS SENSOR, REPLACE THAT $300 PART, LOOK HERE, LOOK THERE, REPLACE THAT (ANOTHER$300) AGAIN. CHRYS
Mileage: 78,407
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT REPLACED THE MULTI-FUNCTION ELECTRICAL SWITCH, WHICH CAUSED THE FOG LIGHTS TO REMAIN ILLUMINATED. THE FAILURE CAUSED THE BATTERY TO DRAIN. THE CUSTOMER REMOVED FUSE #8 DAILY TO REDUCE THE POSSIBILITY OF AN ELECTRICAL FIRE. THE CONTACT HAD THE MULTI-FUNCTION SWITCH REPLACED AT HENKEL CHRYSLER JEEP DODGE (1275 W DICKMAN RD, SPRINGFIELD, MI 49037, (800) 865-6185). THE FAILURE MILEAGE WAS 108,773.
Mileage: 108,773
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT REPLACED THE MULTI-FUNCTION ELECTRICAL SWITCH, WHICH CAUSED THE FOG LIGHTS TO REMAIN ILLUMINATED. THE FAILURE CAUSED THE BATTERY TO DRAIN. THE CUSTOMER REMOVED FUSE #8 DAILY TO REDUCE THE POSSIBILITY OF AN ELECTRICAL FIRE. THE CONTACT HAD THE MULTI-FUNCTION SWITCH REPLACED AT HENKEL CHRYSLER JEEP DODGE (1275 W DICKMAN RD, SPRINGFIELD, MI 49037, (800) 865-6185). THE FAILURE MILEAGE WAS 108,773.
Mileage: 108,773
POWER STEERING LEAKAGE ON TURBO MODEL ENGINE HOT POSSIBLE FIRE HAD FIXED ONCE AND IT BROKE AGAIN , THERE IS A RECALL ON THE NON TURBO MODEL ALREADY
Mileage: 92,000
AFTER SHOPPING FOR 1/2 HOUR, I RETURNED TO MY CAR IN THE PARKING LOT. I OPENED THE DRIVER'S SIDE DOOR AND DISCOVERED GRAY COLORED SMOKE COMING UP FROM THE STEERING COLUMN HAZARD BUTTON. IT SMELLED ODD. NOT LIKE WOOD SMELL. THE AUTO CLUB TOWED MY CAR TO MY LOCAL MECHANIC AND DISCONNECTED THE BATTERY CONNECTIONS AS HE SAID TO PREVENT FIRE. MY MECHANIC SAID THE WIRES CAUGHT FIRE AND MELTED THE CONNECTORS. THE PARTS: COMBINATION SWITCH, COMBO SWITCH CONNECTOR & ELECTRICAL CONNECTORS, SHRINK TUBING = TOTAL $320 PARTS. LABOR: REMOVE & REPLACE ALL APPLICABLE MODELS (MULTI-FUNCTION SWITCH); REPLACE MULTI-FUNCTION SWITCH HARNESS (BURNED OUT CONNECTORS) = TOTAL $380 LABOR THE DAY OF THE INCIDENT, I DROVE AN ESTIMATED 15 MILES TOTAL WITH TWO PRIOR STOPS.
Mileage: 75,811
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND WHIPLASH. MEDICAL ATTENTION WAS NOT RECEIVED. THE DRIVER OF THE OTHER VEHICLE SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED MCHENRY AUTO MART (LOCATED AT 725 MCHENRY AVE, SUITE A, MODESTO, CA 95350 (209) 408-8802) WHERE THE CONTACT WAS ASKED IF SHE WAS LATE ON HER PAYMENT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Recall 23V-413 Post Remedy Failures
Intermittent Loss of Electric Power Steering
Recall 19V-293 Post Remedy Failures
Engine Stall With Intermittent Restart
Loss of motive power due to an internal wiring connector short.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.