Total Complaints
353 filings
CHRYSLER PT CRUISER · model year
353 NHTSA complaints, 30 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2003CHRYSLERPT CRUISER carries 353 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 30 crashes, 20 fires, 30 injuries, and 1 fatality. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 PT CRUISER is electrical system with 34 filings, followed by exterior lighting (20) and steering (19). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 88 investigation files overlapping the 2003 PT CRUISER, and 7 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
353 filings
Crashes Reported
30 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 34 |
| EXTERIOR LIGHTING | 20 |
| STEERING | 19 |
| ENGINE AND ENGINE COOLING | 17 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 13 |
| SUSPENSION:FRONT | 13 |
| AIR BAGS | 12 |
| SUSPENSION | 11 |
| ENGINE | 10 |
| VEHICLE SPEED CONTROL | 9 |
| POWER TRAIN:CLUTCH ASSEMBLY | 8 |
| UNKNOWN OR OTHER | 7 |
| ENGINE AND ENGINE COOLING:ENGINE | 7 |
| FUEL SYSTEM, GASOLINE | 7 |
| TIRES | 7 |
SUSPENSION
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS
POWER TRAIN:CLUTCH ASSEMBLY
ON CERTAIN PASSENGER VEHICLES, MANUAL TRANSMISSION MODELS ONLY, A WELDED PIN INTERNAL TO THE DUAL-MASS FLYWHEEL (DMF) ASSEMBLY CAN UNSEAT AND BECOME LODGED BETWEEN THE FLYWHEEL AND THE CLUTCH DISC.
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.
Front seat belt doesn't engage after many attempts.
WHen the fog lights are engaged, smoke and burning smell appears to be coming inside the steering wheel on the left side.
The clutch will not disengage every time and never fully disengages. I noticed my car had a recall for this problem in the past, so before doing the work, I called a dealer for Chrysler and was informed that the recall had already been performed. So I took it upon myself at my own expense to have the clutch replaced. It worked fine for a few months, but it started doing the same thing again.
The clutch will not disengage every time and never fully disengages. I noticed my car had a recall for this problem in the past, so before doing the work, I called a dealer for Chrysler and was informed that the recall had already been performed. So I took it upon myself at my own expense to have the clutch replaced. It worked fine for a few months, but it started doing the same thing again.
The contact owns a 2003 Chrysler equipped with Douglas, Tire line: Dug Xtra-Trac II, Tire size: 205/55R/16 91T and DOT number: N60FN11R. The contact stated that while driving at an undisclosed speed, the contact noticed that the vehicle started to perform slowly when the front passenger side tire inadvertently exploded. No warning lights illuminated. The vehicle was taken to Walmart where the tire was replaced. The contact stated that the front passenger side tire started to leak air. The contact then stated that she noticed that a bubble had developed on the sidewall of the tire. The vehicle was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 157920.
Mileage: 157,920
On the way home from work my vehicle began smoking. The next exit off the freeway I80 was taken. As I exited my vehicle became hard to steer. I was able to get it to the closest auto repair shop which was Firestone. The power steering hose had a leak which caused the smoke and my vehicle being hard to steer. After 3 attempts with Firestone and them consulting with Chyrsler Service Department in Fairflied, California I had my vehicle towed to my mechanic. He also had trouble getting the new hose to fit on my vehicle. My mechanic also consulted with the Chrysler Service Department in Antioch, California. They assured him that was the correct replacement hose that Chrysler had replaced because the original hose had been recalled and they no longer carried the orignal hose. The only problem is my mechanic nor the Firestone mechanics could get it to fit. I have contacted Chrysler several times with them not taking reponsibility for the non fitting hose as the claim my VIN is not o
Was warming my car up and drove 2 miles to my mom's house and turned it off. Came out about 30 minutes later and the car was full of smoke. Aired out the car and noticed a burnt hole in the middle of the passenger seat. The seat warmer had malfunction and started the seat on fire. Even with the vehicle turned off.
I REPLACED MY VEHICLES BATTERY 2 DAYS AGO(NOV 12, 2019)(VERY OLD BATTERY AND WITH THE COLD IN MASSACHUSETTS IT NEEDED TO BE CHANGED). NOW WITH A PROPERLY FUNCTIONING BATTERY THE VOLTAGE REGULATOR IN PCM (NOT ALTERNATOR) IS SIGNALING ALTERNATOR TO RAISE CHARGING VOLTAGE INTERMITTENTLY TO AS HIGH AS 17.1VOLTS, BUT HAS BEEN FREQUENTLY BOUNCING BETWEEN 14.1V -16.7VOLTS. THIS INCREASE OF VOLTAGE TO A UNSAFE LEVEL CAUSES ALL ELECTRICAL ACCESSORIES THAT ARE IN CONNECTED TO THE CHARGING SYSTEM AND ARE OPERATIONAL TO FLASH/ FLICKER. EXTREMELY DISTRACTING AT NIGHT WITH HEADLIGHTS AND DASHBOARD FLASHING/ FLICKERING. AFTER A LOT OF RESEARCH I FOUND OUT THE PCM NEEDS TO BE REPROGRAMMED WITH THE PROPER UPDATED FIRMWARE IN ORDER TO FIX THE FACTORY WEAK PARAMETERS. I SPOKE WITH A SERVICE MANAGER TODAY(NOV 14,2019) AT MY LOCAL CHRYSLER DEALERSHIP (CENTRAL JEEP CHRYSLER DODGE RAM FIAT @ 56 BOSTON PROVIDENCE TPKE, NORWOOD, MA 02062) ABOUT THE PROBLEM AND ASKED TO HAVE MY PCM REPROGRAMMED SINCE ONLY THA
Mileage: 96,000
I REPLACED MY VEHICLES BATTERY 2 DAYS AGO(NOV 12, 2019)(VERY OLD BATTERY AND WITH THE COLD IN MASSACHUSETTS IT NEEDED TO BE CHANGED). NOW WITH A PROPERLY FUNCTIONING BATTERY THE VOLTAGE REGULATOR IN PCM (NOT ALTERNATOR) IS SIGNALING ALTERNATOR TO RAISE CHARGING VOLTAGE INTERMITTENTLY TO AS HIGH AS 17.1VOLTS, BUT HAS BEEN FREQUENTLY BOUNCING BETWEEN 14.1V -16.7VOLTS. THIS INCREASE OF VOLTAGE TO A UNSAFE LEVEL CAUSES ALL ELECTRICAL ACCESSORIES THAT ARE IN CONNECTED TO THE CHARGING SYSTEM AND ARE OPERATIONAL TO FLASH/ FLICKER. EXTREMELY DISTRACTING AT NIGHT WITH HEADLIGHTS AND DASHBOARD FLASHING/ FLICKERING. AFTER A LOT OF RESEARCH I FOUND OUT THE PCM NEEDS TO BE REPROGRAMMED WITH THE PROPER UPDATED FIRMWARE IN ORDER TO FIX THE FACTORY WEAK PARAMETERS. I SPOKE WITH A SERVICE MANAGER TODAY(NOV 14,2019) AT MY LOCAL CHRYSLER DEALERSHIP (CENTRAL JEEP CHRYSLER DODGE RAM FIAT @ 56 BOSTON PROVIDENCE TPKE, NORWOOD, MA 02062) ABOUT THE PROBLEM AND ASKED TO HAVE MY PCM REPROGRAMMED SINCE ONLY THA
Mileage: 96,000
I REPLACED MY VEHICLES BATTERY 2 DAYS AGO(NOV 12, 2019)(VERY OLD BATTERY AND WITH THE COLD IN MASSACHUSETTS IT NEEDED TO BE CHANGED). NOW WITH A PROPERLY FUNCTIONING BATTERY THE VOLTAGE REGULATOR IN PCM (NOT ALTERNATOR) IS SIGNALING ALTERNATOR TO RAISE CHARGING VOLTAGE INTERMITTENTLY TO AS HIGH AS 17.1VOLTS, BUT HAS BEEN FREQUENTLY BOUNCING BETWEEN 14.1V -16.7VOLTS. THIS INCREASE OF VOLTAGE TO A UNSAFE LEVEL CAUSES ALL ELECTRICAL ACCESSORIES THAT ARE IN CONNECTED TO THE CHARGING SYSTEM AND ARE OPERATIONAL TO FLASH/ FLICKER. EXTREMELY DISTRACTING AT NIGHT WITH HEADLIGHTS AND DASHBOARD FLASHING/ FLICKERING. AFTER A LOT OF RESEARCH I FOUND OUT THE PCM NEEDS TO BE REPROGRAMMED WITH THE PROPER UPDATED FIRMWARE IN ORDER TO FIX THE FACTORY WEAK PARAMETERS. I SPOKE WITH A SERVICE MANAGER TODAY(NOV 14,2019) AT MY LOCAL CHRYSLER DEALERSHIP (CENTRAL JEEP CHRYSLER DODGE RAM FIAT @ 56 BOSTON PROVIDENCE TPKE, NORWOOD, MA 02062) ABOUT THE PROBLEM AND ASKED TO HAVE MY PCM REPROGRAMMED SINCE ONLY THA
Mileage: 96,000
THERE WAS AN ELECTRICAL FIRE WHERE THE RADIO CUP HOLDERS AND THE SHIFTER. CAR IS UNDRIVEABLE DUE TO THE DAMAGE. MY CAR WAS STATIONARY AT THE TIME. THE RADIO KEPT TURN ON AND OFF. I HEARD CRACKING WHEN I WENT INTO WORK. WHEN I CAME OUT I SAY THERE WAS A WHOLE LOT OF DAMAGE. I DID GET THE CAR STARTED AND WAS ABLE TO GET IT HOME, BUT IT'S NOT DRIVABLE SINCE THE CAR DIED AS I WAS PULLING INTO MY DRIVEWAY. WHEN I WENT TO PUT IT INTO PARK IT WAS LIKE PARK WAS NOT AN OPTION. AMD THE CAR KEPT MOVING SO I PUT THE E BREAK ON.
Mileage: 150,100
THERE WAS AN ELECTRICAL FIRE WHERE THE RADIO CUP HOLDERS AND THE SHIFTER. CAR IS UNDRIVEABLE DUE TO THE DAMAGE. MY CAR WAS STATIONARY AT THE TIME. THE RADIO KEPT TURN ON AND OFF. I HEARD CRACKING WHEN I WENT INTO WORK. WHEN I CAME OUT I SAY THERE WAS A WHOLE LOT OF DAMAGE. I DID GET THE CAR STARTED AND WAS ABLE TO GET IT HOME, BUT IT'S NOT DRIVABLE SINCE THE CAR DIED AS I WAS PULLING INTO MY DRIVEWAY. WHEN I WENT TO PUT IT INTO PARK IT WAS LIKE PARK WAS NOT AN OPTION. AMD THE CAR KEPT MOVING SO I PUT THE E BREAK ON.
Mileage: 150,100
THERE WAS AN ELECTRICAL FIRE WHERE THE RADIO CUP HOLDERS AND THE SHIFTER. CAR IS UNDRIVEABLE DUE TO THE DAMAGE. MY CAR WAS STATIONARY AT THE TIME. THE RADIO KEPT TURN ON AND OFF. I HEARD CRACKING WHEN I WENT INTO WORK. WHEN I CAME OUT I SAY THERE WAS A WHOLE LOT OF DAMAGE. I DID GET THE CAR STARTED AND WAS ABLE TO GET IT HOME, BUT IT'S NOT DRIVABLE SINCE THE CAR DIED AS I WAS PULLING INTO MY DRIVEWAY. WHEN I WENT TO PUT IT INTO PARK IT WAS LIKE PARK WAS NOT AN OPTION. AMD THE CAR KEPT MOVING SO I PUT THE E BREAK ON.
Mileage: 150,100
MY EXTERIOR FRONT LIGHTS ARE VERY DULL AND AREN'T BRIGHT WHEN TURN THEM ON.
MY EXTERIOR FRONT LIGHTS ARE VERY DULL AND AREN'T BRIGHT WHEN TURN THEM ON.
MY EXTERIOR FRONT LIGHTS ARE VERY DULL AND AREN'T BRIGHT WHEN TURN THEM ON.
I DON'T TRULY KNOW WHAT'S HAPPEN TO IT N IF IT'S BEEN FIXED BUT I DO KNOW THAT PRIOR IT WOULD HAVE UNCONTROLLABLE SPEED CONTROL N STEERING PROBLEMS N GPS N VIDEO N AUTO RECORDING N RADIO FREQUENCIES.
Mileage: 113
I DON'T TRULY KNOW WHAT'S HAPPEN TO IT N IF IT'S BEEN FIXED BUT I DO KNOW THAT PRIOR IT WOULD HAVE UNCONTROLLABLE SPEED CONTROL N STEERING PROBLEMS N GPS N VIDEO N AUTO RECORDING N RADIO FREQUENCIES.
Mileage: 113
I DON'T TRULY KNOW WHAT'S HAPPEN TO IT N IF IT'S BEEN FIXED BUT I DO KNOW THAT PRIOR IT WOULD HAVE UNCONTROLLABLE SPEED CONTROL N STEERING PROBLEMS N GPS N VIDEO N AUTO RECORDING N RADIO FREQUENCIES.
Mileage: 113
VEHICLE IS LEAKING POWER STEERING FLUID. FOUND RECALL NOTICE FOR MY YEAR MODEL BUT CHRYSLER SAYS MY VIN IS NOT INCLUDED IN THE RECALL. ADDED FLUID ABOUT 3 MONTHS AGO AND STEERING WAS FINE UNTIL A WEEK AGO. SINCE THEN, FLUID ONLY LASTS A DAY BEFORE IT HAS TO BE REFILLED.
Mileage: 170,000
Recall 23V-413 Post Remedy Failures
Intermittent Loss of Electric Power Steering
Recall 19V-293 Post Remedy Failures
Engine Stall With Intermittent Restart
Loss of motive power due to an internal wiring connector short.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.