Total Complaints
658 filings
CHRYSLER PT CRUISER · model year
658 NHTSA complaints, 54 crash reports, and 5 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002CHRYSLERPT CRUISER carries 658 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 54 crashes, 47 fires, 65 injuries, and 2 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 PT CRUISER is electrical system with 56 filings, followed by structure (47) and exterior lighting (34). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 88 investigation files overlapping the 2002 PT CRUISER, and 7 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
658 filings
Crashes Reported
54 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 56 |
| STRUCTURE | 47 |
| EXTERIOR LIGHTING | 34 |
| AIR BAGS | 29 |
| UNKNOWN OR OTHER | 27 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 24 |
| ENGINE | 22 |
| STEERING | 19 |
| SUSPENSION | 18 |
| ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | 15 |
| AIR BAGS:FRONTAL | 13 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 12 |
| WHEELS | 12 |
| ENGINE AND ENGINE COOLING:ENGINE | 11 |
| ENGINE AND ENGINE COOLING | 11 |
SUSPENSION
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
FUEL SYSTEM, GASOLINE:DELIVERY
ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF THE VEHICLE IS INVOLVED IN A ROLLOVER CRASH.
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.
The contact owns a 2002 Chrysler PT Cruiser. The contact stated that the rear quarter glass fasteners on both sides of the vehicle had started to separate from the vehicle. The contact stated that the windows were violently shaking while driving at various speeds. The contact was concerned that the windows might fall out while driving and cause injury to a pedestrian. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Mileage: 70,000
The contact owns a 2002 Chrysler PT Cruiser. The contact stated that the rear quarter glass fasteners on both sides of the vehicle had started to separate from the vehicle. The contact stated that the windows were violently shaking while driving at various speeds. The contact was concerned that the windows might fall out while driving and cause injury to a pedestrian. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Mileage: 70,000
The contact owns a 2002 Chrysler PT Cruiser. The contact stated that while driving at 35 MPH, she could smell fuel in the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who located a fuel leak on the fuel trail line. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 02V215000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 138,000.
Mileage: 138,000
Hello My name is [XXX]. I own a 2002 Chrysler Pt cruiser and for some reason the power steering went out while I was driving! I was able to make it home because I wasnât far away! My power steering stopped out of no where and my fluid is full and my belt is attached I was also told my pump was in great condition! Iâm really concerned because I had my 6 year old child in the car! I now canât make appointments work or even take my child to school Iâm in need for help! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Answers and explanations to all of the above questions: My power steering assembly is leaking pretty bad and is only getting worse. I have a bad shoulder that I had surgery on and if it goes completely out I am afraid i wont be able to turn the steering wheel & cause an accident. The rims on the vehicle are cracked/cracking & I believe one has a hole or 2 & another 1 is forming one. It's also scratching & ruining the rotors. Its not the pads they are fine but I need at least 1 new rotor & can't because the rims are defective causing it to happen again which can easily damage the calipers locking up the wheel causing a crash plus sometimes theres a loud crunching noise not grinding like the pads are bad cause they are not. I know the difference. The trac off & airbag lights are on then they go off then come back on again.The dashboard is cracked and it caused the vent to break where anything can get in it.The clear coat is peeling and yet the paint under it is in great shape.I also beli
Answers and explanations to all of the above questions: My power steering assembly is leaking pretty bad and is only getting worse. I have a bad shoulder that I had surgery on and if it goes completely out I am afraid i wont be able to turn the steering wheel & cause an accident. The rims on the vehicle are cracked/cracking & I believe one has a hole or 2 & another 1 is forming one. It's also scratching & ruining the rotors. Its not the pads they are fine but I need at least 1 new rotor & can't because the rims are defective causing it to happen again which can easily damage the calipers locking up the wheel causing a crash plus sometimes theres a loud crunching noise not grinding like the pads are bad cause they are not. I know the difference. The trac off & airbag lights are on then they go off then come back on again.The dashboard is cracked and it caused the vent to break where anything can get in it.The clear coat is peeling and yet the paint under it is in great shape.I also beli
Answers and explanations to all of the above questions: My power steering assembly is leaking pretty bad and is only getting worse. I have a bad shoulder that I had surgery on and if it goes completely out I am afraid i wont be able to turn the steering wheel & cause an accident. The rims on the vehicle are cracked/cracking & I believe one has a hole or 2 & another 1 is forming one. It's also scratching & ruining the rotors. Its not the pads they are fine but I need at least 1 new rotor & can't because the rims are defective causing it to happen again which can easily damage the calipers locking up the wheel causing a crash plus sometimes theres a loud crunching noise not grinding like the pads are bad cause they are not. I know the difference. The trac off & airbag lights are on then they go off then come back on again.The dashboard is cracked and it caused the vent to break where anything can get in it.The clear coat is peeling and yet the paint under it is in great shape.I also beli
While driving the vehicle I could begin to smell a strong odor of gas them almost like the smell of plastic melting and the vehicle engine started running hot temperature so I immediately turned off the engine as I pulled over to the side of the road and as I stepped out of the car aflame began under the hood and ended up burning my entire engine. Fire department had to come and extinguish the car.
While driving the vehicle I could begin to smell a strong odor of gas them almost like the smell of plastic melting and the vehicle engine started running hot temperature so I immediately turned off the engine as I pulled over to the side of the road and as I stepped out of the car aflame began under the hood and ended up burning my entire engine. Fire department had to come and extinguish the car.
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG SENSOR WARNING LIGHT REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 102,000.
Mileage: 102,000
DROVE THE VEHICLE 12 MILES TO GET HOME. (THE VEHICLE WAS STATIONARY) IMMEDIATELY TURNING OFF ENGINE AFTER MAKING IT HOME. POWER STEERING FLUID LEAKAGE (BIG LEAK) FROM HOSE AND SMOKE SMELL FROM UNDER HOOD. (ENGINE LOOKS CHARD)
Mileage: 199,685
DROVE THE VEHICLE 12 MILES TO GET HOME. (THE VEHICLE WAS STATIONARY) IMMEDIATELY TURNING OFF ENGINE AFTER MAKING IT HOME. POWER STEERING FLUID LEAKAGE (BIG LEAK) FROM HOSE AND SMOKE SMELL FROM UNDER HOOD. (ENGINE LOOKS CHARD)
Mileage: 199,685
DROVE THE VEHICLE 12 MILES TO GET HOME. (THE VEHICLE WAS STATIONARY) IMMEDIATELY TURNING OFF ENGINE AFTER MAKING IT HOME. POWER STEERING FLUID LEAKAGE (BIG LEAK) FROM HOSE AND SMOKE SMELL FROM UNDER HOOD. (ENGINE LOOKS CHARD)
Mileage: 199,685
MY CHECK ENGINE LIGHT GOES OFF AND ON. CRANKSHAFT AND CAMSHAFT SENSORS WERE READING AS THE ISSUE ACCORDING TO THE ODOMETER CODE SYSTEM.. MY CAR SHUTS OFF AT ANYTIME EVEN WHILE DRIVING IN THE MIDDLE OF THE ROAD. MY BATTERY TERMINAL SEEMS TO BE WEAK POSSIBLY HAVING SHORTAGE MOMENTS FROM TIME TO TIME. MY VEHICHLE WILL PULL ONE WAY OR THE OTHER. MY BREAKS FEEL LIKE THERE GOING TO GIVE OUT OR ARE BRAND KNEW . MY VEHICHLE MAKES A NOISE AS IF THE FRONT CV AXELS OR BALL JOINTS NEED TO BE GREASED. MY WIRING AND ENGINE IS MY MAIN CONCERN. MY AC DOESN'T WORK MY RADIATOR SEAL HAS BEEN REPLACED MY CAR WILL MAKE A GUZZLING NOICE DUE TO THE COOLANT . THE LIST GOES ON. I BOUGHT MY VEHICHLE APPROX. 4MONTHS AGO. THE ISSUES HAVE PROGRESSED OVER THE PAST MONTH.
Mileage: 147,000
MY CHECK ENGINE LIGHT GOES OFF AND ON. CRANKSHAFT AND CAMSHAFT SENSORS WERE READING AS THE ISSUE ACCORDING TO THE ODOMETER CODE SYSTEM.. MY CAR SHUTS OFF AT ANYTIME EVEN WHILE DRIVING IN THE MIDDLE OF THE ROAD. MY BATTERY TERMINAL SEEMS TO BE WEAK POSSIBLY HAVING SHORTAGE MOMENTS FROM TIME TO TIME. MY VEHICHLE WILL PULL ONE WAY OR THE OTHER. MY BREAKS FEEL LIKE THERE GOING TO GIVE OUT OR ARE BRAND KNEW . MY VEHICHLE MAKES A NOISE AS IF THE FRONT CV AXELS OR BALL JOINTS NEED TO BE GREASED. MY WIRING AND ENGINE IS MY MAIN CONCERN. MY AC DOESN'T WORK MY RADIATOR SEAL HAS BEEN REPLACED MY CAR WILL MAKE A GUZZLING NOICE DUE TO THE COOLANT . THE LIST GOES ON. I BOUGHT MY VEHICHLE APPROX. 4MONTHS AGO. THE ISSUES HAVE PROGRESSED OVER THE PAST MONTH.
Mileage: 147,000
MY CHECK ENGINE LIGHT GOES OFF AND ON. CRANKSHAFT AND CAMSHAFT SENSORS WERE READING AS THE ISSUE ACCORDING TO THE ODOMETER CODE SYSTEM.. MY CAR SHUTS OFF AT ANYTIME EVEN WHILE DRIVING IN THE MIDDLE OF THE ROAD. MY BATTERY TERMINAL SEEMS TO BE WEAK POSSIBLY HAVING SHORTAGE MOMENTS FROM TIME TO TIME. MY VEHICHLE WILL PULL ONE WAY OR THE OTHER. MY BREAKS FEEL LIKE THERE GOING TO GIVE OUT OR ARE BRAND KNEW . MY VEHICHLE MAKES A NOISE AS IF THE FRONT CV AXELS OR BALL JOINTS NEED TO BE GREASED. MY WIRING AND ENGINE IS MY MAIN CONCERN. MY AC DOESN'T WORK MY RADIATOR SEAL HAS BEEN REPLACED MY CAR WILL MAKE A GUZZLING NOICE DUE TO THE COOLANT . THE LIST GOES ON. I BOUGHT MY VEHICHLE APPROX. 4MONTHS AGO. THE ISSUES HAVE PROGRESSED OVER THE PAST MONTH.
Mileage: 147,000
UPON STARTING VEHICLE ALL WARNING TEST LIGHTS SUCH AS AIRBAG,OIL PRESSURE ETC. COME ON AS NORMAL,BUT OFTEN THE RED "AIRBAG" LIGHT STAYS ON INDEFINITELY OR GOES OFF THEN BELLS AND "AIRBAG" RED LIGHT REAPPEAR AND STAY ON 5 TO 10,SECONDS THEN GO OFF EVERY FEW MINUTES FOR SEVERAL SECONDS. THIS SEEMS TO OCCUR WHEN I AM IN 1000 TO 1500, LOW ROOMS LIKE WHEN I'M SLOWING TO MAKE A STOP.YESTERDAY, THE AIRBAG LIGHT STAYED ON THE ENTIRE 20 MINUTE TRIP. I TOOK CAR IN FOR REPAIR ON MY OWN $ BUT PROBLEM RETURNED. PROBLEM HAS OCCURRED AT ALL,HIGHWAY AND STREET SPEEDS BUT MOSTLY WITH DECELERATION TURNING THE AIRBAG OFF. VERY DANGEROUS. WHY HAVEN'T YOU PUT THE PT CRUISER ON THE AIRBAG RECALL LIST? I BOUGHT THE CAR NEW IN 2002 AND AM,THE SOLE OWNER.
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE HIGH BEAM HEAD LAMPS WOULD ILLUMINATE RANDOMLY DAY OR NIGHT. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST SIX TIMES IN ONE WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE MULTI-FUNCTION SWITCH THAT CONTROLLED THE HEADLIGHTS WAS REPLACED BY HIM. THE CONTACT NOTICED THAT THE PLASTIC CLIP HOLDING THE ELECTRICAL HARNESS TO THE SWITCH HAD BURNED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Mileage: 153,000
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE HIGH BEAM HEAD LAMPS WOULD ILLUMINATE RANDOMLY DAY OR NIGHT. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST SIX TIMES IN ONE WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE MULTI-FUNCTION SWITCH THAT CONTROLLED THE HEADLIGHTS WAS REPLACED BY HIM. THE CONTACT NOTICED THAT THE PLASTIC CLIP HOLDING THE ELECTRICAL HARNESS TO THE SWITCH HAD BURNED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Mileage: 153,000
I WAS INVOLVED IN AN ACCIDENT WITH MY WIFE AND I AND IT ALMOST TOOK OUR LIVES BUT I WAS ABLE TO GET OUT OF IT ALIVE AND THE INSURANCE AND THE ATTORNEYS GAVE ME SOME MONEY SO I WENT OUT AND BOUGHT ME A CHRYSLER PT CRUISER FOR $4, 700 FOR A 2002 CHRYSLER PT CRUISER FROM LARRY H MILLER HONDA I STARTED HAVING OVERHEATING ISSUES RIGHT AFTER I PURCHASED IT FROM THEM AND EVENTUALLY BLEW THE HEAD GASKET IN IT NOT KNOWING THAT THE WATER PUMP WAS ALSO GOING IN IT I HAD NOTHING BUT PROBLEMS FROM THE FIRST DAY I BOUGHT IT I SPENT MY WHOLE $4, 700 FROM MY SETTLEMENT TO GET THIS VEHICLE AND I HAVE NOTHING BUT PROBLEMS ON IT'S GOT 60, 000 MILES ON IT AND IT'S IT'S IN MY BACKYARD MY WIFE AND I DON'T HAVE A VEHICLE BECAUSE THIS OVERHEATED AND CAUSED IT TO BLOW THE HEAD GASKET I CHANGE THE WATER PUMP TIMING BELT EVERYTHING AND THEN IT BLEW A HEAD GASKET PLEASE HELP ME MY WIFE AND I ARE STUCK BECAUSE WE HAVE NO WAY TO GETTING AROUND AND I'M NOT ABLE TO WORK BECAUSE I DON'T HAVE A VEHICLE WE STRUGGLED SIN
Mileage: 55,000
Recall 23V-413 Post Remedy Failures
Intermittent Loss of Electric Power Steering
Recall 19V-293 Post Remedy Failures
Engine Stall With Intermittent Restart
Loss of motive power due to an internal wiring connector short.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.