CHRYSLER PACIFICA · model year

2024 CHRYSLER PACIFICA

43 NHTSA complaints, 4 crash reports, and 8 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2024CHRYSLERPACIFICA carries 43 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 PACIFICA is electrical system with 8 filings, followed by power train (6) and engine (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 8 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 88 investigation files overlapping the 2024 PACIFICA, and 7 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

43
Complaints
4
Crashes
0
Fires
2
Injuries
0
Deaths
2024 CHRYSLER PACIFICA — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2024 CHRYSLER PACIFICA. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

43 filings

Crashes Reported

4 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM8
POWER TRAIN6
ENGINE5
AIR BAGS5
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL4
UNKNOWN OR OTHER4
SERVICE BRAKES2
STRUCTURE:BODY2
STEERING2
SEATS1
VEHICLE SPEED CONTROL1
LANE DEPARTURE: ASSIST1
SEAT BELTS1
WHEELS:HUB1

Recalls (8)

24V23800028/03/2024

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "

24V24000028/03/2024

TRACTION CONTROL SYSTEM

Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.

24V88800025/11/2024

SEATS:BARRIERS

Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Oc

25V87600017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint

25V87700017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

25V47100017/07/2025

EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) n

24V19900014/03/2024

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ra

25V30200008/05/2025

AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (

Recent Complaints

20260203ELECTRICAL SYSTEM

As prior reported I am the owner of a 2024 Chrysler Pacifica that has a known safety defect in the rear sliding doors that is impossible to disable. This issue also cases parasitic draw strain on the battery that can completely disable the vehicle. The affected system can not be isolated and triggers even without the vehicle in use even effecting the way that the engine runs when in use due to voltage issues that the door issue causes with the battery system in the vehicle. This is not an isolated issue Enterprise Rent a Car in Rome, New York also stated to me that they had the same issue with a Pacifica that they use for rentals when I mentioned why mine was in the show this was on 2/2/2026 at 4:00pm. Something should be done to fix this issue or at the very least they should have a way to completely turn off the effected system. Nye Dodge in Oneida, New York is doing the repair on my vehicle and can be reached at 315-277-8955 for more information about the cause, and the fix for this

20260131UNKNOWN OR OTHER

The headliner AC vent cover fell out while driving striking my minor daughter. We were driving a rental so we did not attempt to correct the issue, leaving the vent cover in the front, but we have found several other incidents reported online of the same issue. We did not take it in for inspection nor were any warning lamps on.

20260127ELECTRICAL SYSTEM

Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the drivers information screen while the vehicle is in gear, and being driven. After a moment you will hear a relay click, the error message goes away, and after a while the error message shows up again this repeats in cycles. Attempts to disable the sliding door system for safety removing fuses do not work the system will continue to indicate that the door is open even when it has been closed manually. I just had the vehicle serviced at Nye Dodge in Oneida, New York so they have better information on what caused the issue, and the fix they can be reached at (315) 277-8955 for information on the issue. The issue I would like to bring to light is that in the event of a defect it is impossible to fully disable the sliding door, and it's sensors I have attempted to pull fuses to shut the system down, and can't find anyway to totally isolate the effected door for safety. I have bee

20260127STRUCTURE:BODY

Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the drivers information screen while the vehicle is in gear, and being driven. After a moment you will hear a relay click, the error message goes away, and after a while the error message shows up again this repeats in cycles. Attempts to disable the sliding door system for safety removing fuses do not work the system will continue to indicate that the door is open even when it has been closed manually. I just had the vehicle serviced at Nye Dodge in Oneida, New York so they have better information on what caused the issue, and the fix they can be reached at (315) 277-8955 for information on the issue. The issue I would like to bring to light is that in the event of a defect it is impossible to fully disable the sliding door, and it's sensors I have attempted to pull fuses to shut the system down, and can't find anyway to totally isolate the effected door for safety. I have bee

20260127UNKNOWN OR OTHER

Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the drivers information screen while the vehicle is in gear, and being driven. After a moment you will hear a relay click, the error message goes away, and after a while the error message shows up again this repeats in cycles. Attempts to disable the sliding door system for safety removing fuses do not work the system will continue to indicate that the door is open even when it has been closed manually. I just had the vehicle serviced at Nye Dodge in Oneida, New York so they have better information on what caused the issue, and the fix they can be reached at (315) 277-8955 for information on the issue. The issue I would like to bring to light is that in the event of a defect it is impossible to fully disable the sliding door, and it's sensors I have attempted to pull fuses to shut the system down, and can't find anyway to totally isolate the effected door for safety. I have bee

20260107AIR BAGS

I am reporting a failure by Chrysler (FCA US LLC) to provide a remedy for Recall 25V302 (55C) within a reasonable timeframe. The local dealer (Houston, TX) has confirmed a 6-week backorder for the side curtain airbag parts. The dealer refuses to ground the vehicle or provide a loaner/rental. As this defect involves a life-safety restraint system, I do not feel safe operating the vehicle, and the manufacturer is failing their federal obligation to provide a timely repair.

20251222ELECTRICAL SYSTEM

The charging system light came on. My wife went to charge at public charging station due to being close to one. After plugging in the van, it said charging failed. She unplugged the charged went to back up and the van died. Had to have it towed to dealer. Dealer states even though the van is in the warranty period, the IDCM which is up under the van is scuffed and therefore isn’t warrantied. They said there is a big dent in the muffler also so we must have ran over something and caused the damage even though we live in a city with paved streets, a subdivision with paved streets, and have a concrete driveway at our home. They said they have sent me emails with the pictures which I have yet to recieve. I went to the dealer and asked them to jack up my van so I can see the damage personally and they don’t have a lift available at the time, so I told them I would be back in town at a certain time from work and to call me so I could see it and they have yet to show me the scuffed IDCM m

20251222ENGINE

The charging system light came on. My wife went to charge at public charging station due to being close to one. After plugging in the van, it said charging failed. She unplugged the charged went to back up and the van died. Had to have it towed to dealer. Dealer states even though the van is in the warranty period, the IDCM which is up under the van is scuffed and therefore isn’t warrantied. They said there is a big dent in the muffler also so we must have ran over something and caused the damage even though we live in a city with paved streets, a subdivision with paved streets, and have a concrete driveway at our home. They said they have sent me emails with the pictures which I have yet to recieve. I went to the dealer and asked them to jack up my van so I can see the damage personally and they don’t have a lift available at the time, so I told them I would be back in town at a certain time from work and to call me so I could see it and they have yet to show me the scuffed IDCM m

20251222POWER TRAIN

The charging system light came on. My wife went to charge at public charging station due to being close to one. After plugging in the van, it said charging failed. She unplugged the charged went to back up and the van died. Had to have it towed to dealer. Dealer states even though the van is in the warranty period, the IDCM which is up under the van is scuffed and therefore isn’t warrantied. They said there is a big dent in the muffler also so we must have ran over something and caused the damage even though we live in a city with paved streets, a subdivision with paved streets, and have a concrete driveway at our home. They said they have sent me emails with the pictures which I have yet to recieve. I went to the dealer and asked them to jack up my van so I can see the damage personally and they don’t have a lift available at the time, so I told them I would be back in town at a certain time from work and to call me so I could see it and they have yet to show me the scuffed IDCM m

20251217AIR BAGS

The contact owns a 2024 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

20251215ENGINE

I was driving the vehicle as normal when all of a sudden a message appeared and the engine shut down. The message was "Stop Safely Vehicle Will Shut Off Soon". It brought my speed down to 10 mph and I had to pull off the side of the road. This is now the 3rd time it has happened. We have brought it into the dealership previously and both times they said that they were not able to find the issue and since the message went away, we could proceed with driving the vehicle as normal. I have 3 little kids and we often drive on the highway and I no longer feel safe in my car. I know there is an open investigation for model years 2017-2023, but unfortunately ours is a 2024 so is not in that investigation.

20251208WHEELS:HUB

The contact owns a 2024 Chrysler Pacifica. The contact stated that while attempting to make a left or right turn, there was an abnormal sound coming from the front driver’s side wheel. The contact stated that while attempting to depress the brake pedal, the vehicle made the same sound. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the wheel hub was loose and needed to be replaced. The wheel hub was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000.

Mileage: 15,000

20251119SEAT BELTS

The vehicle was sold with a “minor accident” reported, but the condition suggests the damage may have been more significant. After purchase, I discovered the rear seatbelt did not work and required interior panels to be removed and replaced. A non-working seatbelt points to possible prior impact or structural damage affecting the restraint system. The vehicle also has an active safety recall for the side curtain airbags. The combination of a recall and a failed seatbelt raises concern that the vehicle may have been in a more severe collision than reported or repaired incorrectly. A failed seatbelt is a major safety hazard and should not be present at sale. The defect was confirmed by the dealer’s service department, and the vehicle has been in their possession since November 10, 2025. No warning lights appeared; the issue was found only when trying to use the seatbelt.

20251119AIR BAGS

The vehicle was sold with a “minor accident” reported, but the condition suggests the damage may have been more significant. After purchase, I discovered the rear seatbelt did not work and required interior panels to be removed and replaced. A non-working seatbelt points to possible prior impact or structural damage affecting the restraint system. The vehicle also has an active safety recall for the side curtain airbags. The combination of a recall and a failed seatbelt raises concern that the vehicle may have been in a more severe collision than reported or repaired incorrectly. A failed seatbelt is a major safety hazard and should not be present at sale. The defect was confirmed by the dealer’s service department, and the vehicle has been in their possession since November 10, 2025. No warning lights appeared; the issue was found only when trying to use the seatbelt.

20251106ELECTRICAL SYSTEM

When I tried to start my Pacifica I got a clicking sound like the battery was almost dead. I tried again and a very loud pop came from the area above the driver side around the top left windshield or possibly the air bag area. All the electric doors failed to operate. The car did not start. I snapped pictures of the instrument cluster. The motor LED came on, the "Auto Park Not Engaged" came on. The engine start button showed RUN. All 5 gear shifter LED were on "P R N D L". Both outside mirror blind spot indicators were on. I was trying to go to a doctor's appointment so I tried lifting the battery cable under the hood to reboot the computer. That worked and all returned to to normal. This malfunction has happened twice in the past month. The second one happened 11/4/2025. Photographed images are available upon request.

20251029AIR BAGS

The contact owns a 2024 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

20251012CrashUNKNOWN OR OTHER

CRASH INFO - 12:50 am, 2024. 2024 Chrysler Pacifica Touring L Components failed: Airbags non-deployed; Steering Control Module; TCS System; Fwd Collision Avoidance & Lane Departure; + Not avail to inspect. Car sold at auction. Obtained Black Box & OBD info. Car owned by EAN Holdings, LLC. - Enterprise RAC. Problem not reproduced, car not drivable after crash. Did not notice any warning lamps, too busy trying to keep car on road. My wife was heading home after some late-night shopping when crash occurred on 2-lane dry & clean asphalt country road. Weather was a cool and clear moonlit night. Posted speed limit 45mph. With her headlights on she could see very well far up ahead & knew her surroundings, where the roadside became grass on the left, & a drainage ditch to the right side. She chose out of caution to drive near the center line in the roadway to give ample distance between the passenger side of the car and the soft shoulder to the right. Approx. 150 ft before she approached th

20251012CrashLANE DEPARTURE: ASSIST

CRASH INFO - 12:50 am, 2024. 2024 Chrysler Pacifica Touring L Components failed: Airbags non-deployed; Steering Control Module; TCS System; Fwd Collision Avoidance & Lane Departure; + Not avail to inspect. Car sold at auction. Obtained Black Box & OBD info. Car owned by EAN Holdings, LLC. - Enterprise RAC. Problem not reproduced, car not drivable after crash. Did not notice any warning lamps, too busy trying to keep car on road. My wife was heading home after some late-night shopping when crash occurred on 2-lane dry & clean asphalt country road. Weather was a cool and clear moonlit night. Posted speed limit 45mph. With her headlights on she could see very well far up ahead & knew her surroundings, where the roadside became grass on the left, & a drainage ditch to the right side. She chose out of caution to drive near the center line in the roadway to give ample distance between the passenger side of the car and the soft shoulder to the right. Approx. 150 ft before she approached th

20251012CrashFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

CRASH INFO - 12:50 am, 2024. 2024 Chrysler Pacifica Touring L Components failed: Airbags non-deployed; Steering Control Module; TCS System; Fwd Collision Avoidance & Lane Departure; + Not avail to inspect. Car sold at auction. Obtained Black Box & OBD info. Car owned by EAN Holdings, LLC. - Enterprise RAC. Problem not reproduced, car not drivable after crash. Did not notice any warning lamps, too busy trying to keep car on road. My wife was heading home after some late-night shopping when crash occurred on 2-lane dry & clean asphalt country road. Weather was a cool and clear moonlit night. Posted speed limit 45mph. With her headlights on she could see very well far up ahead & knew her surroundings, where the roadside became grass on the left, & a drainage ditch to the right side. She chose out of caution to drive near the center line in the roadway to give ample distance between the passenger side of the car and the soft shoulder to the right. Approx. 150 ft before she approached th

20250911STEERING

We purchased our 2024 Pacifica Pinnacle AWD new in July of 2024. The vehicle currently has 9,600 miles on it, and the issue has been present since it was new. We have experienced continuous issues while driving the vehicle at highway speeds, with the steering exhibiting a gap in responsiveness. The steering acts like there is a dead zone between 11 and 1 o'clock when turning the wheel, where nothing happens. Once the vehicle finally reacts to the driver's inputs, it causes the car to jerk from side to side. It is bad enough that it causes my entire family to become carsick during even short trips. Still, my primary concern is that the steering is not responsive, and if the issue worsens or changes, it could lead to a loss of control over the vehicle. In addition, the jerking caused by this may cause loss of control when traveling in inclement weather or icy conditions. We took the vehicle in for diagnosis, assuming an alignment issue, but the dealership verified the alignment was withi

Compare 2024CHRYSLERPACIFICA to Similar Vehicles

NHTSA Investigations 7 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2024 CHRYSLER PACIFICA have?
The 2024 CHRYSLER PACIFICA has 43 NHTSA complaints, 4 crashes, 0 fires, 2 injuries, and 0 deaths reported.
What is the safety rating for the 2024 CHRYSLER PACIFICA?
The 2024 CHRYSLER PACIFICA received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2024 CHRYSLER PACIFICA?
Yes, the 2024 CHRYSLER PACIFICA has 8 recall(s). The most common affected component is VISIBILITY:WINDSHIELD:CRITICAL FASTENERS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 CHRYSLER PACIFICA?
The most-complained component for the 2024 CHRYSLER PACIFICA is ELECTRICAL SYSTEM with 8 complaints. Other frequently reported areas include POWER TRAIN and ENGINE.
Is the 2024 CHRYSLER PACIFICA safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 CHRYSLER PACIFICA has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.