2021 CHRYSLER PACIFICA

628 complaints filed with NHTSA.

628
Complaints
19
Crashes
1
Fires
18
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
5/5
Front Crash
5/5
Side Crash
Not Rated/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM136
ENGINE134
POWER TRAIN112
FUEL/PROPULSION SYSTEM68
UNKNOWN OR OTHER48
VEHICLE SPEED CONTROL21
BACK OVER PREVENTION16
SERVICE BRAKES10
STEERING8
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING8
FORWARD COLLISION AVOIDANCE: WARNINGS8
SEATS8
BACK OVER PREVENTION: WARNINGS7
STRUCTURE:BODY7
VISIBILITY/WIPER6

Recalls (6)

24V79300024/10/2024

AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S

22V18100024/03/2022

SEATS:MID/REAR ASSEMBLY

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehi

25V87600017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint

25V87700017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

23V01000017/01/2023

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

24V43600013/06/2024

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rear

Recent Complaints

20260219ELECTRICAL SYSTEM

The Electric Coolant Heater (ECH) failed (Error Code P0E15), which is a critical component of the High Voltage Battery Thermal Management System. This failure disabled the vehicle's hybrid propulsion system and prevented the vehicle from operating in electric mode. This is a documented systemic issue (Ref: TSB S2208000203) that affects the driveability and safety of the vehicle's hybrid powertrain.

20260217UNKNOWN OR OTHER

The back up camera does not work intermittently. The screen is just black. This was supposed to be resolved as part of recall 66B/NHTSA 24V-436. I had that recall work completed in January 2026 but it did not resolve the issue. The dealer said they are unaware of that repair not resolving the issue and said I would be liable for the costs associated with the additional diagnostics if the manufacturer refuses to pay. I went on line and apparently a lot of people are continuing to have the same is

20260210WHEELS:HUB

The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was an abnormal rattling sound coming from the wheel well or near the front underbody near the air dam, as if there was a piece of ice stuck in the air dam. The vehicle was taken to the dealer, who diagnosed that the front wheel hub hardware was loose, affecting the wheel bearings, and causing the failure. The contact was informed that the wheel hub hardware and front wheel bearings

Mileage: 20,000

20260210SUSPENSION:FRONT:WHEEL BEARING

The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was an abnormal rattling sound coming from the wheel well or near the front underbody near the air dam, as if there was a piece of ice stuck in the air dam. The vehicle was taken to the dealer, who diagnosed that the front wheel hub hardware was loose, affecting the wheel bearings, and causing the failure. The contact was informed that the wheel hub hardware and front wheel bearings

Mileage: 20,000

20260206POWER TRAIN

I was driving my Pacifica, got the warning light telling me to pull over. The van lost power 3/4 way up a hill blocking traffic and had to get towed to the dealer, where it now awaiting a transmission rebuild. This is the 4th time this same van has died like this, including twice on the highway. Previous times when I brought to the dealer, they only updated software or told me there was nothing they could do

20260204ELECTRICAL SYSTEM

Went to start vehicle and it was possessed. Would not turn over. Wipers lights everything was going off. Could not get it out of a/c mode. When hooked to a computer at mechanics it can only read two modules. ECM is malfunctioning.

20260130STEERING

If I am trying to park and going like 10 miles an hour and start turning the steering wheel, it starts shaking. And it does it every time.

20260129ENGINE

On January 14, 2026 while driving on highway fast lane warning light came on that engine was going to shut off and withing a few minutes it did. I managed to pull over off the freeway before engine completely shut off. Turned everything off and waited about five minutes and turned car back on. Car ran with engine warning lights on. Took it to Carl Burger Dodge but they could not check in the car due to an abundance of work. Asked that I make an appointment later. On January 26, 2026 while d

20260127UNKNOWN OR OTHER

The transmission is defective, and according to the warranty, under the lemon law, it has a lifetime warranty, which in my understanding means the entire defective transmission should be replaced. However, I received a call where I was told they would only repair the transmission with a 3-year warranty, and if it breaks down again, I would have to bear the future costs. In my understanding, if I have a warranty on the transmission, they should replace it with a new one. Therefore, I want to make

20260127STEERING:RACK AND PINION

The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving at 10 MPH and attempting to slow down to park in a parking spot, the steering wheel started shaking unexpectedly. There was a clunking sound coming from the steering wheel. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The ap

Mileage: 70,432

20260123CrashAIR BAGS

Another driver failed to yield to traffic and drove right into the side door, gas tank and rear wheel at about 35 mph. Not a single airbag was deployed within my 2021 Chrysler Pacifica. I did sustain injury

20260120ELECTRICAL SYSTEM

I am reporting a safety defect involving my 2021 Chrysler Pacifica Hybrid. The vehicle experiences repeated hybrid system failures, including “system charging” errors, rapid battery depletion from full to zero within minutes, and vehicle stalling. These failures have occurred multiple times, even after dealership repair attempts. The vehicle has stalled and been towed more than once, most recently on September 26, 2025. Now, today, January 20, 2026, the vehicle has once again stalled and w

20260120ENGINE

I am reporting a safety defect involving my 2021 Chrysler Pacifica Hybrid. The vehicle experiences repeated hybrid system failures, including “system charging” errors, rapid battery depletion from full to zero within minutes, and vehicle stalling. These failures have occurred multiple times, even after dealership repair attempts. The vehicle has stalled and been towed more than once, most recently on September 26, 2025. Now, today, January 20, 2026, the vehicle has once again stalled and w

20260120UNKNOWN OR OTHER

I am reporting a safety defect involving my 2021 Chrysler Pacifica Hybrid. The vehicle experiences repeated hybrid system failures, including “system charging” errors, rapid battery depletion from full to zero within minutes, and vehicle stalling. These failures have occurred multiple times, even after dealership repair attempts. The vehicle has stalled and been towed more than once, most recently on September 26, 2025. Now, today, January 20, 2026, the vehicle has once again stalled and w

20260120SERVICE BRAKES

Car rolls forward when in reverse and takes a dangerously long time to slip into gear. Car rolls back when foot is taken off brake, especially on hills.

20260115ENGINE

On [XXX] while driving my vehicle on the fast lane of the freeway the warning came on that the vehicle was going to shut down soon. I was able to pull over to the slow lane and immediately exit the freeway and as I was exiting the freeway the vehicle completely shut down. I was able to move the car to park in a safe area on the street with what little power it had. Shut the vehicle down and contemplated what to do. I waited for a few minutes and then turned the engine on and it drove but th

20251224EXTERIOR LIGHTING

Similar to the Ford recall, the LED Daytime Running Light Module is defective. This LED went out in under 3 years and Chrysler won’t fix it. This is a problem that many people are experiencing, and they want $2,000 to replace the entire head lamp system.

20251218ELECTRICAL SYSTEM

Reversing onto roadway and shifted from reverse to drive via rotary dial and vehicle went into park and would not move causing me to block the roadway. In addition and even more concerning was that the vehicle could not be turned off and any and all actions to do so just left the car "on" and the hybrid system running. Eventually we pulled the battery cable on the main 12v in the trunk and the reset allowed us to move the vehicle again. I sat across a busy section for twenty minutes with no way

20251218FUEL/PROPULSION SYSTEM

Reversing onto roadway and shifted from reverse to drive via rotary dial and vehicle went into park and would not move causing me to block the roadway. In addition and even more concerning was that the vehicle could not be turned off and any and all actions to do so just left the car "on" and the hybrid system running. Eventually we pulled the battery cable on the main 12v in the trunk and the reset allowed us to move the vehicle again. I sat across a busy section for twenty minutes with no way

20251218POWER TRAIN

Reversing onto roadway and shifted from reverse to drive via rotary dial and vehicle went into park and would not move causing me to block the roadway. In addition and even more concerning was that the vehicle could not be turned off and any and all actions to do so just left the car "on" and the hybrid system running. Eventually we pulled the battery cable on the main 12v in the trunk and the reset allowed us to move the vehicle again. I sat across a busy section for twenty minutes with no way