CHRYSLER PACIFICA · model year

2017 CHRYSLER PACIFICA

2245 NHTSA complaints, 68 crash reports, and 10 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2017CHRYSLERPACIFICA carries 2245 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 68 crashes, 14 fires, 58 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 PACIFICA is engine with 505 filings, followed by power train (451) and electrical system (364). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 10 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 88 investigation files overlapping the 2017 PACIFICA, and 7 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

2245
Complaints
68
Crashes
14
Fires
58
Injuries
0
Deaths
2017 CHRYSLER PACIFICA — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2017 CHRYSLER PACIFICA. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

2245 filings

Crashes Reported

68 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ENGINE505
POWER TRAIN451
ELECTRICAL SYSTEM364
STEERING220
UNKNOWN OR OTHER211
VEHICLE SPEED CONTROL87
SERVICE BRAKES79
FUEL/PROPULSION SYSTEM64
STRUCTURE:BODY51
ELECTRONIC STABILITY CONTROL (ESC)27
SUSPENSION24
ENGINE AND ENGINE COOLING13
EXTERIOR LIGHTING13
SEAT BELTS12
AIR BAGS12

Recalls (10)

17V54200031/08/2017

SEAT BELTS:REAR/OTHER

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

16V49000030/06/2016

SEAT BELTS:REAR/OTHER

Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

17V48200028/07/2017

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

17V34200025/05/2017

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fai

25V87600017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint

18V33200017/05/2018

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler

23V01000017/01/2023

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

18V39500014/06/2018

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

18V04900011/01/2018

ELECTRICAL SYSTEM:SOFTWARE

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

19V34800009/05/2019

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Recent Complaints

20260219ELECTRICAL SYSTEM

The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on the vehicle; it stops the car from shifting, car won't start up, windows stop working, all of the warning lights turn on, etc. The issue seems to be a manufacturing defect; the soldering cracks after a while, so the low voltage applications malfunction. Many people have noticed the problem, but the dealerships refuse to do a recall or address the issue properly. The vehicle has been in and out of the dealership probably 10 times in the last 7 months or so. The vehicle is available for inspection upon request. This problem is unsafe because it can occur while driving on a freeway which can cause an accident. Every warning light comes on when the malfunction happens.

20260219POWER TRAIN

The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on the vehicle; it stops the car from shifting, car won't start up, windows stop working, all of the warning lights turn on, etc. The issue seems to be a manufacturing defect; the soldering cracks after a while, so the low voltage applications malfunction. Many people have noticed the problem, but the dealerships refuse to do a recall or address the issue properly. The vehicle has been in and out of the dealership probably 10 times in the last 7 months or so. The vehicle is available for inspection upon request. This problem is unsafe because it can occur while driving on a freeway which can cause an accident. Every warning light comes on when the malfunction happens.

20260219ENGINE

The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on the vehicle; it stops the car from shifting, car won't start up, windows stop working, all of the warning lights turn on, etc. The issue seems to be a manufacturing defect; the soldering cracks after a while, so the low voltage applications malfunction. Many people have noticed the problem, but the dealerships refuse to do a recall or address the issue properly. The vehicle has been in and out of the dealership probably 10 times in the last 7 months or so. The vehicle is available for inspection upon request. This problem is unsafe because it can occur while driving on a freeway which can cause an accident. Every warning light comes on when the malfunction happens.

20260208STEERING

Steering wheel is sticking between the 11:00 and 1:00 position starting around 40 MPH.

20260208ENGINE

I keep getting the same codes every few weeks. P0732

20260208POWER TRAIN

I keep getting the same codes every few weeks. P0732

20260204ENGINE

Oil leak from oil filter housing

20260203ELECTRICAL SYSTEM

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 30 MPH, the steering wheel became difficult to turn to the left or right before the vehicle stalled. The steering assist warning light was illuminated. The vehicle was pulled over and restart and driven to the residence. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. Prior to the failures, the vehicle was difficult to start while cold-starting. The contact researched online and related the failure to NHTSA Campaign Number: 19V348000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

20260202STEERING

Steering wheel sticks when making gradual turns in curves when around the 11 o’clock and 1 o’clock positions. Living in a state with snow and ice makes driving scary, not knowing if my steering wheel will stick in a curve. Took it to a repair shop, but they said it would need to be looked at by the dealership.

20260129STEERING

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and turning the steering wheel in either direction, the steering wheel was sticking, with a knocking and jerking feeling coming from the steering wheel. The cause of the failure was not yet determined. The local dealer and the manufacturer were not contacted. The contact stated that the vehicle had experienced the same failure list in NHTSA Action Number: PE25009 (STEERING). The contact stated that the vehicle experienced the failure listed in the NHTSA Action Number. The failure mileage was 120,000.

Mileage: 120,000

20260129STEERING

Right and left lower control arms are failing. Steering rack replacement is required for repair and imperative for safe vehicle driving. The safety of people in the car is greatly at risk. Since learning about the true problem, the van is parked and we're having to borrow another car for transportation. The issue is that when turning, the steering wheel gets stuck. This seems to occur at 11 o'clock and 1 o'clock positions during turns. The Chrysler dealer was able to reproduce the issues when taking the car on a test drive. The component has only been inspected by the dealer. This issue first appeared about 6 months prior to it seemed like a fluke at first. The occurred became more consistent and that's when we took it in for surface. We took it into a local auto shop a few times and they were unable to detect the issues. Then we took it into the dealership where they were able to identify the issues. I'm not sure if there were warning lamps prior to failure.

20260129LANE DEPARTURE: ASSIST

Right and left lower control arms are failing. Steering rack replacement is required for repair and imperative for safe vehicle driving. The safety of people in the car is greatly at risk. Since learning about the true problem, the van is parked and we're having to borrow another car for transportation. The issue is that when turning, the steering wheel gets stuck. This seems to occur at 11 o'clock and 1 o'clock positions during turns. The Chrysler dealer was able to reproduce the issues when taking the car on a test drive. The component has only been inspected by the dealer. This issue first appeared about 6 months prior to it seemed like a fluke at first. The occurred became more consistent and that's when we took it in for surface. We took it into a local auto shop a few times and they were unable to detect the issues. Then we took it into the dealership where they were able to identify the issues. I'm not sure if there were warning lamps prior to failure.

20260127POWER TRAIN

After purchasing a used 2017 Chrysler Pacifica from Massey Cadillac of Orlando, a warning light appeared during the initial drive indicating a malfunction in the Auto Start/Stop system (capital letter “A” inside a circle with an exclamation point). The system was disabled and indicated service was required. The vehicle was inspected by an authorized Chrysler dealership, which confirmed that the auxiliary ESS (Engine Stop/Start) battery was missing, not failed. Installation of the auxiliary battery and associated mounting hardware was required, indicating the component was not present in the vehicle at the time of inspection. The auxiliary ESS battery is part of a safety-related system. The servicing dealership advised that operating the vehicle without this battery can result in intermittent loss of power steering assist and potential loss of motive power without warning, increasing the risk of a crash. The condition was confirmed by an authorized dealer and is available for ins

20260127ELECTRICAL SYSTEM

After purchasing a used 2017 Chrysler Pacifica from Massey Cadillac of Orlando, a warning light appeared during the initial drive indicating a malfunction in the Auto Start/Stop system (capital letter “A” inside a circle with an exclamation point). The system was disabled and indicated service was required. The vehicle was inspected by an authorized Chrysler dealership, which confirmed that the auxiliary ESS (Engine Stop/Start) battery was missing, not failed. Installation of the auxiliary battery and associated mounting hardware was required, indicating the component was not present in the vehicle at the time of inspection. The auxiliary ESS battery is part of a safety-related system. The servicing dealership advised that operating the vehicle without this battery can result in intermittent loss of power steering assist and potential loss of motive power without warning, increasing the risk of a crash. The condition was confirmed by an authorized dealer and is available for ins

20260127STEERING

After purchasing a used 2017 Chrysler Pacifica from Massey Cadillac of Orlando, a warning light appeared during the initial drive indicating a malfunction in the Auto Start/Stop system (capital letter “A” inside a circle with an exclamation point). The system was disabled and indicated service was required. The vehicle was inspected by an authorized Chrysler dealership, which confirmed that the auxiliary ESS (Engine Stop/Start) battery was missing, not failed. Installation of the auxiliary battery and associated mounting hardware was required, indicating the component was not present in the vehicle at the time of inspection. The auxiliary ESS battery is part of a safety-related system. The servicing dealership advised that operating the vehicle without this battery can result in intermittent loss of power steering assist and potential loss of motive power without warning, increasing the risk of a crash. The condition was confirmed by an authorized dealer and is available for ins

20260127ELECTRICAL SYSTEM

We purchased the vehicle in 2020 with appx 33,000 miles. In fall 2023- winter 2024 it began having electrical glitches when the weather was cold. The car will start, but will not shift into gear. It throws alarms such as service Parking Brake, Shifter, Engine, Traction Control and that you must put it in Park. Although it obviously is in park or it wouldn't have started. The dealership kept it for a month Nov-Dec 2023 and could not get it to recreate the problem, but replaced the battery since it "failed". We went on vacation for Christmas and had issues with it not shifting after it sat all night in the cold. However, the problem is intermittent. But the cold seems to be the consistent factor. Once the weather warms up, it does fine. Although 1 time in sumer 2024 with very high temps 100+ it threw the same alarms and would not shift into gear upon starting the car. We continued to have issues in Fall 2024/Winter 2025. It did great throughout spring and summer, began issues a

20260121STEERING

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 40 MPH, the vehicle became difficult to maneuver. The power steering warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed; however, the vehicle was not repaired. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

Mileage: 42,000

20260120STRUCTURE:BODY

2017 Chrysler Pacifica Minivan Right passenger door fell off and out at the back when my wife was opening the door manually in NJ 20 degree temp - - almost injuring my wife. The back end corner of the door fell to the ground when both the top support and middle support came completely out of their tracks. The door is still attached front bottom. The door is very heavy and could have cause severe injury if rear corner landed on a foot or a child. It also shattered the glass corner and track behind the door throwing shards of broken sharp pieces over the floor as shown in pics.

20260120UNKNOWN OR OTHER

2017 Chrysler Pacifica Minivan Right passenger door fell off and out at the back when my wife was opening the door manually in NJ 20 degree temp - - almost injuring my wife. The back end corner of the door fell to the ground when both the top support and middle support came completely out of their tracks. The door is still attached front bottom. The door is very heavy and could have cause severe injury if rear corner landed on a foot or a child. It also shattered the glass corner and track behind the door throwing shards of broken sharp pieces over the floor as shown in pics.

20260109POWER TRAIN

Vehicle was purchased with 95,xxx miles. Within 10 days sporadic transmission jerks and stalls started. Taken to repair facility 3 times over next 2 months with no issues found. During long distance trip transmission felt rough and sluggish. Transmission was serviced. Engine light on. Repair facility replaced all spark plugs, coil packs and cleared codes. 2 weeks later light came back on. Transmission still not functioning properly. Repair facility called Chrysler specialist technician in and no issues found. Engine codes cleared. Engine light came on next day. Repeatedly faulting for cam response slow. Repair facility replaced lifters and rockers in cylinder 6. All cam sensors and solenoids replaced. Engine light stayed off for 3 weeks. A RECORD. Light back on but no issues found during 3 hour test scan. Transmission still shutters, jerks and stalls. Total “repairs” $68xx.xx and over 28 days out of service. Vehicle now has 128,xxx miles and is barely drivable.

Compare 2017CHRYSLERPACIFICA to Similar Vehicles

NHTSA Investigations 7 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2017 CHRYSLER PACIFICA have?
The 2017 CHRYSLER PACIFICA has 2245 NHTSA complaints, 68 crashes, 14 fires, 58 injuries, and 0 deaths reported.
What is the safety rating for the 2017 CHRYSLER PACIFICA?
The 2017 CHRYSLER PACIFICA received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2017 CHRYSLER PACIFICA?
Yes, the 2017 CHRYSLER PACIFICA has 10 recall(s). The most common affected component is SEAT BELTS:REAR/OTHER. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2017 CHRYSLER PACIFICA?
The most-complained component for the 2017 CHRYSLER PACIFICA is ENGINE with 505 complaints. Other frequently reported areas include POWER TRAIN and ELECTRICAL SYSTEM.
Is the 2017 CHRYSLER PACIFICA safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2017 CHRYSLER PACIFICA has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.