2017 CHRYSLER PACIFICA

2245 complaints filed with NHTSA.

2245
Complaints
68
Crashes
14
Fires
58
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE505
POWER TRAIN451
ELECTRICAL SYSTEM364
STEERING220
UNKNOWN OR OTHER211
VEHICLE SPEED CONTROL87
SERVICE BRAKES79
FUEL/PROPULSION SYSTEM64
STRUCTURE:BODY51
ELECTRONIC STABILITY CONTROL (ESC)27
SUSPENSION24
ENGINE AND ENGINE COOLING13
EXTERIOR LIGHTING13
SEAT BELTS12
AIR BAGS12

Recalls (10)

17V54200031/08/2017

SEAT BELTS:REAR/OTHER

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

16V49000030/06/2016

SEAT BELTS:REAR/OTHER

Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

17V48200028/07/2017

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

17V34200025/05/2017

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fai

25V87600017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint

18V33200017/05/2018

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler

23V01000017/01/2023

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

18V39500014/06/2018

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

18V04900011/01/2018

ELECTRICAL SYSTEM:SOFTWARE

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

19V34800009/05/2019

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Recent Complaints

20251209CrashAIR BAGS

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the contact's husband was driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that a nearby vehicle drove in front of the contact's vehicle and then suddenly applied the brakes. In addition, the contact vehicle rear-ended another vehicle. The contact stated that the rear passenger seat belt did not restrain. The contact stated that the waist strap did not restrain. The contact

Mileage: 165,000

20251209CrashSEAT BELTS

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the contact's husband was driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that a nearby vehicle drove in front of the contact's vehicle and then suddenly applied the brakes. In addition, the contact vehicle rear-ended another vehicle. The contact stated that the rear passenger seat belt did not restrain. The contact stated that the waist strap did not restrain. The contact

Mileage: 165,000

20251007CrashSTEERING

When I was taking curved exit, 10 mph over, the wheel got stuck and over corrected itself.

20250910CrashSTEERING

On December 28, 2024 my family and I were in a crash with our Pacifica van. In a gradual left turn at approximately 40 mph, the van slowly drifted to the right. I slowly corrected to the left with no affect. After slightly more left correct, the van cut hard left and crashed head into a concrete wall on the opposite side of the roadway. The steering correction inputs should not have resulted in such a hard left turn. The drift to the right should not have occurred and I was not able to correct f

20250909CrashSTEERING

When I’m steering to the right of the highway, my van is hard to steer back onto the roadway.

20250826CrashENGINE

The contact owns a 2017 Chrysler Pacifica. The contact stated that while his wife was attempting to park the vehicle with the brake pedal depressed, the engine unexpectedly began to rev. The vehicle then accelerated inadvertently, resulting in a collision with a pole in front of the parking space. There was no damage to the pole. The air bags did not deploy. The vehicle was towed to a collision center, and the insurance company declared it a total loss. No police report was filed. No injuries

Mileage: 76,000

20250826CrashPOWER TRAIN

The contact owns a 2017 Chrysler Pacifica. The contact stated that while his wife was attempting to park the vehicle with the brake pedal depressed, the engine unexpectedly began to rev. The vehicle then accelerated inadvertently, resulting in a collision with a pole in front of the parking space. There was no damage to the pole. The air bags did not deploy. The vehicle was towed to a collision center, and the insurance company declared it a total loss. No police report was filed. No injuries

Mileage: 76,000

20250714CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Parksense Unavailable. While reversing we backed into another vehicle. Normally, the parking brakes if we get to close or at least a warning that we are approaching a potential hazard.

20250714CrashBACK OVER PREVENTION: WARNINGS

Parksense Unavailable. While reversing we backed into another vehicle. Normally, the parking brakes if we get to close or at least a warning that we are approaching a potential hazard.

20250714CrashBACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Parksense Unavailable. While reversing we backed into another vehicle. Normally, the parking brakes if we get to close or at least a warning that we are approaching a potential hazard.

20250409CrashVEHICLE SPEED CONTROL

The contact owned a 2017 Chrysler Pacifica. The contact stated that while attempting to enter the garage from a stop, the accelerator pedal was depressed and it traveled to the floorboard, causing the vehicle to violently accelerate 7 feet and crash into the garage. The vehicle crashed into the garage, through a wall, garden box, fence, and a mud ground where the vehicle came to a stop. No warning light illuminated prior to the failure. None of the air bags deployed. There was property damage to

Mileage: 79,828

20250401ELECTRICAL SYSTEM

I am writing to report another incident related to my 2017 Chrysler Pacifica. Today, while driving on a major highway, my vehicle unexpectedly shut off and braked violently multiple times without warning, creating a serious safety hazard. Fortunately, there was no accident, but due to the sudden and forceful braking, I am now experiencing pain in my head, neck, upper back, and shoulders. I previously reported electrical issues with this vehicle on January 22, 2024. Given the recurring nature of

20250401SERVICE BRAKES

I am writing to report another incident related to my 2017 Chrysler Pacifica. Today, while driving on a major highway, my vehicle unexpectedly shut off and braked violently multiple times without warning, creating a serious safety hazard. Fortunately, there was no accident, but due to the sudden and forceful braking, I am now experiencing pain in my head, neck, upper back, and shoulders. I previously reported electrical issues with this vehicle on January 22, 2024. Given the recurring nature of

20250314CrashSTEERING

Front right stabilizer broke while driving down street and caused loss of control of vehicle. Vehicle spun to right and crashed into parked vehicle.

20250314CrashSUSPENSION

Front right stabilizer broke while driving down street and caused loss of control of vehicle. Vehicle spun to right and crashed into parked vehicle.

20240207STRUCTURE:BODY

Driver side sliding door fell off onto my wife causing window to break and was hanging by just a cable on bottom track.

20240207UNKNOWN OR OTHER

Driver side sliding door fell off onto my wife causing window to break and was hanging by just a cable on bottom track.

20231123ELECTRICAL SYSTEM

Electrical problems since purchase (new). Warranty repairs by 2 dealers. The rear lift warning buzzer went out causing me to be hit in the head and getting black eye. The buzzer is out again, but not repaired as the part has been on back order for months. Dealer said over 100 of the same part by various dealers on the back order. This is a major problem as car purchased for use with my dogs and w/o buzzer they also are not warned when ‘door’ coming down. For the part to not be available fo

20230906CrashSERVICE BRAKES

When having to press hard on brakes my vehicle does not stop right away. I have to pump them to get my van to stop. When at a light with vehicle stopped by pressing on break the brake pedal will push back up with force and start moving forward.

20230127FireUNKNOWN OR OTHER

December 24, 2022. Started the vehicle to warm up (25 degrees outside), approximately 3 minutes later it caught fire. Vehicle has been in the dealers shop for multiple electrical issues, 9 recalls since it was bought new. All repairs have been at chrysler dealerships. Got it back from dealer on 2nd of December after they had it for 7 weeks repairing electrical short and latest recall.