Total Complaints
3 filings
CHRYSLER LHS · model year
3 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002CHRYSLERLHS carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 LHS is seat belts:front with 1 filings, followed by suspension:front:macpherson strut (1) and electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 88 investigation files overlapping the 2002 LHS, and 7 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
3 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SEAT BELTS:FRONT | 1 |
| SUSPENSION:FRONT:MACPHERSON STRUT | 1 |
| ELECTRICAL SYSTEM | 1 |
I PURCHASED A CHRYSLER PACIFICA BRAND NEW WITH IN THE FIRST 6 MONTHS THE THING DIED OUT WHILE DRIVING DOWN THE PARKING LOT EVERYTHING LOCKED UP AND I WAS UNABLE TO STEER BUT I STOPPED BY PUTTING ON THE EMERGENCY BRAKE !! THEN THE NEXT THING IS MY HEADLIGHT AND BRAKELIGHTS KEEP GOING OUT. I PUT NEW BULBS IN AND IN A DAY OR TWO THEY ARE OUT AGAIN, I HAVE PUT IN SHOP. THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT NOW IT IS WORSE. I CAN ADJUST THE SEATS MIRRORS AND THE WINDOWS WORK BUT SEEMS LIKE WHEN RADIO IS OFF NO HEATING FAN BLOWING R DON'T AT ALL TOO !!!! I BOUGHT THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THE WARRANTY HAS EXPIRED AND TO DIAGNOSE IT WILL BE $550. I SAID,"NO I HAVE EXTENDED WARRANTY AND IT IS COVERED", I HAVE HAD PROBLEMS WITH THIS CAR SINCE I BOUGHT IT AT FIRST YOU WERE NICE NOW YOU KEEP GIVING ME A HARD TIME AND SAY IT IS ALL IN MY HEAD. POWER STEERING WORKS AT TIMES BUT IT IS TOO HARD TO TURN WHEN IT DOESN'T WORK AND IS UNSAFE !!! THEY WON'T HELP ME OUT SO
THE FRONT DRIVER'S SIDE STRUT WAS BENT. THE TOP OF THE TIRE WENT IN AND THE BASE OF THE TIRE MALFUNCTIONED. *AK THE CONSUMER SLID ON AN ICEY PATCH ON TO A DRY ROAD SERVICE. *SC *JB
Mileage: 29,440
THE DRIVER'S SEAT BELT LOCKED UP WITHOUT WARNING. *JB
Recall 23V-413 Post Remedy Failures
Intermittent Loss of Electric Power Steering
Recall 19V-293 Post Remedy Failures
Engine Stall With Intermittent Restart
Loss of motive power due to an internal wiring connector short.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.