Total Complaints
40 filings
CHRYSLER CONCORDE · model year
40 NHTSA complaints, 1 crash report for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2003CHRYSLERCONCORDE carries 40 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 4 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 CONCORDE is air bags with 6 filings, followed by engine and engine cooling:engine (6) and power train:automatic transmission (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 88 investigation files overlapping the 2003 CONCORDE, and 7 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
40 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 6 |
| ENGINE AND ENGINE COOLING:ENGINE | 6 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| ENGINE AND ENGINE COOLING | 3 |
| EXTERIOR LIGHTING | 2 |
| ENGINE | 2 |
| SERVICE BRAKES, AIR:ANTILOCK | 1 |
| TIRES:SIDEWALL | 1 |
| SEAT BELTS | 1 |
| AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 1 |
| EQUIPMENT | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 1 |
| STEERING | 1 |
| ELECTRICAL SYSTEM:IGNITION | 1 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 1 |
Strong smell of gas anytime the vehicle runs.
TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE VEHICLE IDLED EXTREMELY HIGH AND THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE03010 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE VEHICLE IDLED EXTREMELY HIGH AND THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE03010 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT ILLUMINATED AND THE HORN AND CRUISE CONTROL STOPPED OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING IN THE AIR BAGS WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Mileage: 95,000
THE CAR COMPLETELY LOST POWER WHILE ON THE HIGHWAY. THIS OCCURRED ON A FEW OCCASION BUT THIS WAS THE SCARIEST. LOSING ALL POWER I COULD ONLY STEER WHEEL AND SLOWLY MOVE TO THE ACCESS ROAD. ALSO THERE HAS BEEN TIMES WHERE I AM STUCK AT A LOCATION BECAUSE CAR WILL NOT START. BATTERY IS NEW SO I DO BELIEVE THERE IS A MANUFACTURE MALFUNCTION AND OR FAULTY PARTS/COMPONENTS. *JS
THE CAR COMPLETELY LOST POWER WHILE ON THE HIGHWAY. THIS OCCURRED ON A FEW OCCASION BUT THIS WAS THE SCARIEST. LOSING ALL POWER I COULD ONLY STEER WHEEL AND SLOWLY MOVE TO THE ACCESS ROAD. ALSO THERE HAS BEEN TIMES WHERE I AM STUCK AT A LOCATION BECAUSE CAR WILL NOT START. BATTERY IS NEW SO I DO BELIEVE THERE IS A MANUFACTURE MALFUNCTION AND OR FAULTY PARTS/COMPONENTS. *JS
THE CAR COMPLETELY LOST POWER WHILE ON THE HIGHWAY. THIS OCCURRED ON A FEW OCCASION BUT THIS WAS THE SCARIEST. LOSING ALL POWER I COULD ONLY STEER WHEEL AND SLOWLY MOVE TO THE ACCESS ROAD. ALSO THERE HAS BEEN TIMES WHERE I AM STUCK AT A LOCATION BECAUSE CAR WILL NOT START. BATTERY IS NEW SO I DO BELIEVE THERE IS A MANUFACTURE MALFUNCTION AND OR FAULTY PARTS/COMPONENTS. *JS
SUDDENLY, THE CLOCK SPRING IN THE STEERING COLUMN FAILED. I HAD NO HORN, CRUISE CONTROL AND THE AIR BAG LIGHT CAME ON. I HAD IT REPLACED AT A COST OF $475. AFTER REPAIR I INSPECTED THE BAD CLOCK SPRING. THE PRINTED CIRCUIT SPRING CABLE CAME LOOSE FROM ITS OUTER CONNECTOR. I DON'T BELIEVE THAT IT WAS ANCHORED PROPERLY OR IT WAS IMPROPERLY DESIGNED. I KNOW OF 2 OTHER PEOPLE WHO HAD THE SAME PROBLEM WITH CHRYSLER CARS. SINCE THE HORN AND AIRBAG FAILED DUE TO THIS PART I BELIEVE THAT IT IS A SAFETY PROBLEM. *TR
Mileage: 85,000
SUDDENLY, THE CLOCK SPRING IN THE STEERING COLUMN FAILED. I HAD NO HORN, CRUISE CONTROL AND THE AIR BAG LIGHT CAME ON. I HAD IT REPLACED AT A COST OF $475. AFTER REPAIR I INSPECTED THE BAD CLOCK SPRING. THE PRINTED CIRCUIT SPRING CABLE CAME LOOSE FROM ITS OUTER CONNECTOR. I DON'T BELIEVE THAT IT WAS ANCHORED PROPERLY OR IT WAS IMPROPERLY DESIGNED. I KNOW OF 2 OTHER PEOPLE WHO HAD THE SAME PROBLEM WITH CHRYSLER CARS. SINCE THE HORN AND AIRBAG FAILED DUE TO THIS PART I BELIEVE THAT IT IS A SAFETY PROBLEM. *TR
Mileage: 85,000
TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. WHILE THE CONTACT WAS STANDING UNDERNEATH THE TRUNK OF THE VEHICLE IT SUDDENLY CLOSED ON ITS OWN INJURING THE CONTACTS HEAD. THE CONTACT STATED THAT HE CONTINUED TO EXPERIENCE PAIN IN HIS HEAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE TRUNK SHOCKS HAD TO BE REPLACED. THE CONTACT PURCHASED THE TRUNK SHOCKS AND REPAIRED THE VEHICLE HIMSELF. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mileage: 38,000
2003 CHRYSLER CONCORDE ENGINE 2.7 WITH 74000 MILES ON THE ODOMETER. THE ENGINE COOLANT GOT MIXED WITH THE OIL, NOT EVEN THE 100K MILES RANGE AND NOW I END UP WITH A $9,000 PAPERWEIGHT! ITS NOT FAIR THAT THE "POOR" DESIGN AND THE MISLEADING INFORMATION ON THE OWNERS MANUAL ("THE OWNERS MANUAL SAYS THAT YOU CAN GO 7,500 MILES BEFORE YOUR NEXT OIL CHANGE") HAS SUCH A COSTLY RESULT, $5,000 FOR THE ENGINE REPLACE, AND CHRYSLER IS NOT DOING ANYTHING ABOUT THE PROBLEM, THEY'RE JUST BLAMING THE CONSUMER SAYING WE DIDN'T TAKE CARE OF OUR CARS! MY CAR HAS HAD THE OIL CHANGED AT 3000 MILES EVERY TIME, THAT'S 4500 MILES MORE OFTEN THAN THE RECOMMENDED "SAFE" DISTANCE MENTIONED ON THE OWNERS MANUAL! C'MON PEOPLE THIS IS WRONG AND YOU KNOW IT PLACE A RECALL FOR THIS ENGINE AND KEEP THE REPUTATION YOU GUYS WORK FOR TOO LONG TO ACQUIRE! LOVE CHRYSLERS BUT THIS IS A NIGHTMARE! *TR
Mileage: 74,523
EVENTS LEADING TO FAILURE: ORDINARY DRIVING, INCLUDING HIGH SPEED ACCELERATION, LOW SPEED ACCELERATION, LOW SPEED DECELERATION, STOPPED, IDLING IN GEAR. 5 OCCURRENCES IN 2000 MILES. ENGINE FAILS COMPLETELY, FOLLOWED BY IMMEDIATE RESTART CAPABILITY. NORMAL OPERATION FOR MANY MORE MILES. CAR'S COMPUTER FAULT CODE REPORT IS CONSISTENT WITH DESCRIPTION CONTAINED IN CHRYSLER RECALL BELOW. CHRYSLER RECALL (NOTIFICATION CODE J18) APPEARED TO ADDRESS THE ISSUE, BUT WAS RESCINDED. WAS TOLD BY DEALER SERVICE DEPT. THAT CHRYSLER IS WORKING ON THE PROBLEM, NO SOLUTION YET (2 WEEKS AFTER RECEIPT OF THE RECALL NOTICE.) DEALER RECOMMENDED THE CAR NOT BE DRIVEN. PRESENT SITUATION: MUST EITHER DRIVE AN UNSAFE CAR OR BE WITHOUT TRANSPORTATION. DATE ENTERED FOR THIS REPORT WAS FIRST OCCURENCE. 4 ADDITIONAL EVENTS CONTINUED THROUGH 2009. TW*
Mileage: 58,000
EVENTS LEADING TO FAILURE: ORDINARY DRIVING, INCLUDING HIGH SPEED ACCELERATION, LOW SPEED ACCELERATION, LOW SPEED DECELERATION, STOPPED, IDLING IN GEAR. 5 OCCURRENCES IN 2000 MILES. ENGINE FAILS COMPLETELY, FOLLOWED BY IMMEDIATE RESTART CAPABILITY. NORMAL OPERATION FOR MANY MORE MILES. CAR'S COMPUTER FAULT CODE REPORT IS CONSISTENT WITH DESCRIPTION CONTAINED IN CHRYSLER RECALL BELOW. CHRYSLER RECALL (NOTIFICATION CODE J18) APPEARED TO ADDRESS THE ISSUE, BUT WAS RESCINDED. WAS TOLD BY DEALER SERVICE DEPT. THAT CHRYSLER IS WORKING ON THE PROBLEM, NO SOLUTION YET (2 WEEKS AFTER RECEIPT OF THE RECALL NOTICE.) DEALER RECOMMENDED THE CAR NOT BE DRIVEN. PRESENT SITUATION: MUST EITHER DRIVE AN UNSAFE CAR OR BE WITHOUT TRANSPORTATION. DATE ENTERED FOR THIS REPORT WAS FIRST OCCURENCE. 4 ADDITIONAL EVENTS CONTINUED THROUGH 2009. TW*
Mileage: 58,000
EVENTS LEADING TO FAILURE: ORDINARY DRIVING, INCLUDING HIGH SPEED ACCELERATION, LOW SPEED ACCELERATION, LOW SPEED DECELERATION, STOPPED, IDLING IN GEAR. 5 OCCURRENCES IN 2000 MILES. ENGINE FAILS COMPLETELY, FOLLOWED BY IMMEDIATE RESTART CAPABILITY. NORMAL OPERATION FOR MANY MORE MILES. CAR'S COMPUTER FAULT CODE REPORT IS CONSISTENT WITH DESCRIPTION CONTAINED IN CHRYSLER RECALL BELOW. CHRYSLER RECALL (NOTIFICATION CODE J18) APPEARED TO ADDRESS THE ISSUE, BUT WAS RESCINDED. WAS TOLD BY DEALER SERVICE DEPT. THAT CHRYSLER IS WORKING ON THE PROBLEM, NO SOLUTION YET (2 WEEKS AFTER RECEIPT OF THE RECALL NOTICE.) DEALER RECOMMENDED THE CAR NOT BE DRIVEN. PRESENT SITUATION: MUST EITHER DRIVE AN UNSAFE CAR OR BE WITHOUT TRANSPORTATION. DATE ENTERED FOR THIS REPORT WAS FIRST OCCURENCE. 4 ADDITIONAL EVENTS CONTINUED THROUGH 2009. TW*
Mileage: 58,000
TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. HE WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL AND RESTART THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING ON EIGHT SEPARATE OCCASIONS. THE POWER TRAIN CONTROL MODULE WAS REPLACED. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 20,000 . THE CURRENT MILEAGE WAS 78,000.
Mileage: 20,000
TL*THE CONTACT OWNS A 2003 CHRYSLER CONCORDE WHICH WAS PURCHASED IN 2005. THE CAMSHAFT SENSOR CONTINUED TO FAIL ON THE VEHICLE. THERE WAS A MANUFACTURER'S RECALL ISSUED BY CHRYSLER TO REPLACE THE CAM SHAFT SENSOR AND REPAIRS WERE DONE; HOWEVER, THE FAILURE RECURRED. CHRYSLER RECALL NUMBER 18J18182 RECALL J18 CAMSHAFT SENSOR PCM IS RELATED TO THE FAILURE. THE VEHICLES RPMS WOULD NOT EXCEED 2500 RPMS AND BEGAN STALLING. SHE ALSO STATED THAT WHEN THE ENGINE IS TURNED OFF IT WOULD NOT RESTART FOR APPROXIMATELY ONE HOUR. THE FAILURE OCCURRED EVERY 12 MONTHS. A DIAGNOSTIC TEST WAS PERFORMED BY AN INDEPENDENT MECHANIC WHICH VERIFIED THAT THE CAMSHAFT SENSOR WAS FAULTY. NO REPAIRS HAVE BEEN MADE TO DATE TO CORRECT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 68,034.
Mileage: 68,034
CONCORDE WAS IN PERFECT CONDITION. OIL PRESSURE FAILURE (NO LIGHT, NO WARNING) CAUSED MAIN BEARING TO BREAK. ONLY 81,000 MILES ON CAR. *TR
Mileage: 81,000
MY 2003 CONCORDE SHUT OFF ON ME WHILE DRIVING TO WORK ON 695 EXPRESSWAY. THE ENGINE LIGHT CAME ON AND I STARED TO LOSE POWER. ON 06/30/08 QUICKLY I PUT MY CAR INTO NEUTRAL AND IT STARTED BACK UP AND CONTINUE TO WORK BUT WOULD NOT GO PASS 60 MPH. LUCKY FOR ME THERE WAS NO HEAVY TRAFFIC OR I COULD HAVE BEEN SERIOUSLY HURT. THERE WAS NO SIGN THAT THE CAR WAS GOING TO LOSE POWER AS SOON AS THE LIGHT POP ON THE CAR STARTED TO LOSE POWER. I TOOK THE CAR TO A DEALERSHIP FOR SERVICE AND AT THAT TIME THEY TOLD ME THAT IT WAS A SHORTED UPSTREAM 02 SENSOR . I PARKED THE CAR AND DID NOT DRIVE THE CAR UNTIL 09/27/08 TO THE DEALERSHIP THE CAR WAS REPAIRED. ON 09/29/08 AFTER DRIVING THE CAR FOR 12 MILES THE LIGHT THEN POP BACK ON AGAIN AND THE SAME THING HAPPEN IT SHUT OFF WHILE I WAS DRIVING. I TOOK THE CAR BACK TO THE DEALERSHIP AT THIS TIME THEY TOLD ME THERE WAS A CODE THAT CAME DURING THE TEST STATED THAT THE CAT CONVERTER INTERNAL WAS DEFECTIVE AND THE DOWN STREAM 02 SENSOR. I HAD THAT
Mileage: 60
MY 2003 CONCORDE SHUT OFF ON ME WHILE DRIVING TO WORK ON 695 EXPRESSWAY. THE ENGINE LIGHT CAME ON AND I STARED TO LOSE POWER. ON 06/30/08 QUICKLY I PUT MY CAR INTO NEUTRAL AND IT STARTED BACK UP AND CONTINUE TO WORK BUT WOULD NOT GO PASS 60 MPH. LUCKY FOR ME THERE WAS NO HEAVY TRAFFIC OR I COULD HAVE BEEN SERIOUSLY HURT. THERE WAS NO SIGN THAT THE CAR WAS GOING TO LOSE POWER AS SOON AS THE LIGHT POP ON THE CAR STARTED TO LOSE POWER. I TOOK THE CAR TO A DEALERSHIP FOR SERVICE AND AT THAT TIME THEY TOLD ME THAT IT WAS A SHORTED UPSTREAM 02 SENSOR . I PARKED THE CAR AND DID NOT DRIVE THE CAR UNTIL 09/27/08 TO THE DEALERSHIP THE CAR WAS REPAIRED. ON 09/29/08 AFTER DRIVING THE CAR FOR 12 MILES THE LIGHT THEN POP BACK ON AGAIN AND THE SAME THING HAPPEN IT SHUT OFF WHILE I WAS DRIVING. I TOOK THE CAR BACK TO THE DEALERSHIP AT THIS TIME THEY TOLD ME THERE WAS A CODE THAT CAME DURING THE TEST STATED THAT THE CAT CONVERTER INTERNAL WAS DEFECTIVE AND THE DOWN STREAM 02 SENSOR. I HAD THAT
Mileage: 60
MY 2003 CONCORDE SHUT OFF ON ME WHILE DRIVING TO WORK ON 695 EXPRESSWAY. THE ENGINE LIGHT CAME ON AND I STARED TO LOSE POWER. ON 06/30/08 QUICKLY I PUT MY CAR INTO NEUTRAL AND IT STARTED BACK UP AND CONTINUE TO WORK BUT WOULD NOT GO PASS 60 MPH. LUCKY FOR ME THERE WAS NO HEAVY TRAFFIC OR I COULD HAVE BEEN SERIOUSLY HURT. THERE WAS NO SIGN THAT THE CAR WAS GOING TO LOSE POWER AS SOON AS THE LIGHT POP ON THE CAR STARTED TO LOSE POWER. I TOOK THE CAR TO A DEALERSHIP FOR SERVICE AND AT THAT TIME THEY TOLD ME THAT IT WAS A SHORTED UPSTREAM 02 SENSOR . I PARKED THE CAR AND DID NOT DRIVE THE CAR UNTIL 09/27/08 TO THE DEALERSHIP THE CAR WAS REPAIRED. ON 09/29/08 AFTER DRIVING THE CAR FOR 12 MILES THE LIGHT THEN POP BACK ON AGAIN AND THE SAME THING HAPPEN IT SHUT OFF WHILE I WAS DRIVING. I TOOK THE CAR BACK TO THE DEALERSHIP AT THIS TIME THEY TOLD ME THERE WAS A CODE THAT CAME DURING THE TEST STATED THAT THE CAT CONVERTER INTERNAL WAS DEFECTIVE AND THE DOWN STREAM 02 SENSOR. I HAD THAT
Mileage: 60
Recall 23V-413 Post Remedy Failures
Intermittent Loss of Electric Power Steering
Recall 19V-293 Post Remedy Failures
Engine Stall With Intermittent Restart
Loss of motive power due to an internal wiring connector short.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.