Total Complaints
104 filings
CHRYSLER 300M · model year
104 NHTSA complaints, 17 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002CHRYSLER300M carries 104 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 17 crashes, 3 fires, 18 injuries, and 1 fatality. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 300M is electrical system with 9 filings, followed by air bags:frontal (6) and seats (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 88 investigation files overlapping the 2002 300M, and 7 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
104 filings
Crashes Reported
17 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 9 |
| AIR BAGS:FRONTAL | 6 |
| SEATS | 6 |
| STEERING | 6 |
| POWER TRAIN | 6 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 4 |
| ENGINE AND ENGINE COOLING:ENGINE | 4 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 4 |
| TIRES | 3 |
| ENGINE AND ENGINE COOLING | 3 |
| STEERING:LINKAGES:TIE ROD ASSEMBLY | 3 |
| ENGINE | 3 |
| VEHICLE SPEED CONTROL | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 2 |
| UNKNOWN OR OTHER | 2 |
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
SEATS:FRONT ASSEMBLY:RECLINER
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
The contact owns a 2002 Chrysler 300M. The contact stated that while the vehicle was parked, the front driver's seat back fractured. The contact stated that upon sitting in the front driver's seat, the seat back collapsed and landed on the rear seat. The contact attempted to adjust the seat however, the front driver's seat failed to adjust. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 03V035000 (SEATS); however, the contact was informed that the recall had expired. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,000.
Mileage: 73,000
The horn does not work which in the state of New Hampshire is a safety inspection item, and the dashboard lights work intermittently (not working more often than working) rendering the gauges unreadable at night. Not sure the exact date of the horn failure, but the steering wheel cruise control and audio controls stopped working, and I checked some forums that confirmed said failure might also disable the horn, and that is what happened. The problem occurs even when parked.
MY DRIVER'S SIDE MIRROR HAS OOZED A GEL AND LOST REFLECTIVE PROPERTIES. IT IS VERY DANGEROUS TO CHANGE LANES AND GET ON INTERSTATE HIGHWAYS. THIS HAPPENED PRETTY QUICKLY. IT STARTED WITH TURNING AN AMBER COLOR, THEN EVERY TIME IT RAINED IT WOULD APPEAR AS A GEL LEAKED FROM BOTTOM OF MIRROR GLASS. NOW AS OF THIS DATE I AM UNABLE TO SEE ANYTHING IN THIS MIRROR. I'VE SEEN OTHER CHRYSLER AND DODGE VEHICLES WITH THE SAME PROBLEM. MY HUSBAND WORKED AT DODGE CHRYSLER JEEP IN OUR CITY AND SAID THIS HAPPENED A LOT IN CHRYSLER'S. THIS PROBLEM STARTED AROUND DECEMBER 2016. COMPLETELY LOST REFLECTION IN FEBRUARY 2017.
Mileage: 145,000
TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE DRIVER SIDE SEAT RECLINED INDEPENDENTLY AND FAILED TO READJUST BACK INTO THE UPRIGHT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEAT). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Mileage: 69,000
WHEN USING THE DRIVER SIDE SEAT HEATER, THE SEAT OVERHEATED AND BURNED THE SEAT AND THE JACKET I WAS WEARING.
Mileage: 131,000
FUEL HOSE THAT RUNS TO THE FUEL RAIL HAS A HOLE ON IT THAT SQUIRTS FUEL ON THE MANIFOLD THAT IS VERY DANGEROUS OF CAR CATCH FIRE. DEALER SAID THE PART IS DISCONTINUED.
Mileage: 9,000
TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING 5 MPH, THE ENGINE SHUT OFF AND RESTARTED AFTER A COUPLE OF MINUTES. THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT PLACED THE GEAR INTO NEUTRAL AND COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000. MA 10/25/15 *CN
Mileage: 75,000
TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE SHIFTED DOWN INTO A LOWER GEAR SEVERAL TIMES WITHOUT WARNING AND THEN THE VEHICLE STALLED REPEATEDLY. THE CONTACT HAD TO CONSTANTLY PULL THE VEHICLE OVER, TURN OFF THE VEHICLE, AND RESET THE COMPUTER IN THE VEHICLE TO PREVENT THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE SHIFTED DOWN INTO A LOWER GEAR SEVERAL TIMES WITHOUT WARNING AND THEN THE VEHICLE STALLED REPEATEDLY. THE CONTACT HAD TO CONSTANTLY PULL THE VEHICLE OVER, TURN OFF THE VEHICLE, AND RESET THE COMPUTER IN THE VEHICLE TO PREVENT THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
WHOM IT MAY CONCERN: WHEN I FIRST PURCHASED MY CAR THE TRANSMISSION WENT OUT 3 WEEKS AFTER SALE THE DEALERSHIP REPAIRED IT AND SENT ME ON MY WAY. I HAVE NOW YET OVER 5K WORTH OF RECEIPTS OF REPAIRS COMPLETED PRIOR TO THE TRANSMISSION GOING OUT YET AGAIN THIS TIME WHILE DRIVING WITH MY CHILDREN THE CAR SHUT OFF IN MOTION IN MIDDLE OF A 4 WAY. THE ELECTRICAL SYSTEM WHILE DRIVING ALL LIGHT S INTERIOR POPS ON WHILE DRIVING AND CAUSE FRICTION IN THE SPEED. THIS HAS BEEN ACTIVELY DOING THIS FOR APPROX. 2 YEARS WHEN I TOOK TO HAVE THE CAR LOOKED AT THE MECHANIC ADVISED ITS A POORLY BUILT CAR AND WOULD NEED THE WHOLE ELECTRIC SYSTEM RE-WIRED. THE BIGGEST THING IS THE TRANSMISSION IS SLIPPING IN 1ST GEAR AND REVERSE THE FIRST TIME THE ENGINE BLEW I WAS IN THE FAST LANE AT 65 MILES PER HOUR DROPPED TO 40 MILES AND EVERYONE BEHIND ME WAS QUICK AS I COULD HAVE LOST MY LIFE AMONGST OTHERS. I FEEL THAT I HAVE BEEN A VICTIM OF UNDER THE DODD-FRANK WALL STREET REFORM AND CONSUMER PROTECTION ACT (DOD
Mileage: 174,000
WHOM IT MAY CONCERN: WHEN I FIRST PURCHASED MY CAR THE TRANSMISSION WENT OUT 3 WEEKS AFTER SALE THE DEALERSHIP REPAIRED IT AND SENT ME ON MY WAY. I HAVE NOW YET OVER 5K WORTH OF RECEIPTS OF REPAIRS COMPLETED PRIOR TO THE TRANSMISSION GOING OUT YET AGAIN THIS TIME WHILE DRIVING WITH MY CHILDREN THE CAR SHUT OFF IN MOTION IN MIDDLE OF A 4 WAY. THE ELECTRICAL SYSTEM WHILE DRIVING ALL LIGHT S INTERIOR POPS ON WHILE DRIVING AND CAUSE FRICTION IN THE SPEED. THIS HAS BEEN ACTIVELY DOING THIS FOR APPROX. 2 YEARS WHEN I TOOK TO HAVE THE CAR LOOKED AT THE MECHANIC ADVISED ITS A POORLY BUILT CAR AND WOULD NEED THE WHOLE ELECTRIC SYSTEM RE-WIRED. THE BIGGEST THING IS THE TRANSMISSION IS SLIPPING IN 1ST GEAR AND REVERSE THE FIRST TIME THE ENGINE BLEW I WAS IN THE FAST LANE AT 65 MILES PER HOUR DROPPED TO 40 MILES AND EVERYONE BEHIND ME WAS QUICK AS I COULD HAVE LOST MY LIFE AMONGST OTHERS. I FEEL THAT I HAVE BEEN A VICTIM OF UNDER THE DODD-FRANK WALL STREET REFORM AND CONSUMER PROTECTION ACT (DOD
Mileage: 174,000
WHOM IT MAY CONCERN: WHEN I FIRST PURCHASED MY CAR THE TRANSMISSION WENT OUT 3 WEEKS AFTER SALE THE DEALERSHIP REPAIRED IT AND SENT ME ON MY WAY. I HAVE NOW YET OVER 5K WORTH OF RECEIPTS OF REPAIRS COMPLETED PRIOR TO THE TRANSMISSION GOING OUT YET AGAIN THIS TIME WHILE DRIVING WITH MY CHILDREN THE CAR SHUT OFF IN MOTION IN MIDDLE OF A 4 WAY. THE ELECTRICAL SYSTEM WHILE DRIVING ALL LIGHT S INTERIOR POPS ON WHILE DRIVING AND CAUSE FRICTION IN THE SPEED. THIS HAS BEEN ACTIVELY DOING THIS FOR APPROX. 2 YEARS WHEN I TOOK TO HAVE THE CAR LOOKED AT THE MECHANIC ADVISED ITS A POORLY BUILT CAR AND WOULD NEED THE WHOLE ELECTRIC SYSTEM RE-WIRED. THE BIGGEST THING IS THE TRANSMISSION IS SLIPPING IN 1ST GEAR AND REVERSE THE FIRST TIME THE ENGINE BLEW I WAS IN THE FAST LANE AT 65 MILES PER HOUR DROPPED TO 40 MILES AND EVERYONE BEHIND ME WAS QUICK AS I COULD HAVE LOST MY LIFE AMONGST OTHERS. I FEEL THAT I HAVE BEEN A VICTIM OF UNDER THE DODD-FRANK WALL STREET REFORM AND CONSUMER PROTECTION ACT (DOD
Mileage: 174,000
TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO CRASH ON THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LUG NUT ON THE RIGHT TIE ROD BECAME LOOSE. AS A RESULT, THE PIN WOULD NEED TO BE REPLACED AS PREVENTATIVE MEASURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 194,000.
Mileage: 194,000
TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO CRASH ON THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LUG NUT ON THE RIGHT TIE ROD BECAME LOOSE. AS A RESULT, THE PIN WOULD NEED TO BE REPLACED AS PREVENTATIVE MEASURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 194,000.
Mileage: 194,000
HEADLIGHTS BLINK ON THERE OWN. *TR
Mileage: 38,000
HEADLIGHTS BLINK ON THERE OWN. *TR
Mileage: 38,000
MY SPEEDOMETER CLUSTER AND HEATER A/C AIR CONDITIONER CLIMATE TEMPERATURE CONTROL LIGHTS QUIT WORKING.I FEEL THIS IS A HAZARD TO DRIVING, WHEN YOU CAN NOT SEE HOW FAST YOU GOING AT NIGHT.I CALLED CHRYSLER HEADQUARTERS AND THEY SAID THERE IS NOTHING THEY CAN DO.I AM NOT THE ONLY CAR LIKE THIS, THERE IS OTHER CARS AROUND THE SAME YEAR WITH THE SAME PROBLEM.I THINK THIS SHOULD BE CHECKED INTO. *TR
Mileage: 109,000
MY SPEEDOMETER CLUSTER AND HEATER A/C AIR CONDITIONER CLIMATE TEMPERATURE CONTROL LIGHTS QUIT WORKING.I FEEL THIS IS A HAZARD TO DRIVING, WHEN YOU CAN NOT SEE HOW FAST YOU GOING AT NIGHT.I CALLED CHRYSLER HEADQUARTERS AND THEY SAID THERE IS NOTHING THEY CAN DO.I AM NOT THE ONLY CAR LIKE THIS, THERE IS OTHER CARS AROUND THE SAME YEAR WITH THE SAME PROBLEM.I THINK THIS SHOULD BE CHECKED INTO. *TR
Mileage: 109,000
MY SPEEDOMETER CLUSTER AND HEATER A/C AIR CONDITIONER CLIMATE TEMPERATURE CONTROL LIGHTS QUIT WORKING.I FEEL THIS IS A HAZARD TO DRIVING, WHEN YOU CAN NOT SEE HOW FAST YOU GOING AT NIGHT.I CALLED CHRYSLER HEADQUARTERS AND THEY SAID THERE IS NOTHING THEY CAN DO.I AM NOT THE ONLY CAR LIKE THIS, THERE IS OTHER CARS AROUND THE SAME YEAR WITH THE SAME PROBLEM.I THINK THIS SHOULD BE CHECKED INTO. *TR
Mileage: 109,000
TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION SLIPPED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. IN ADDITION, THE DRIVER'S SEAT BEGAN RECLINING UNEXPECTEDLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEATS). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
Recall 23V-413 Post Remedy Failures
Intermittent Loss of Electric Power Steering
Recall 19V-293 Post Remedy Failures
Engine Stall With Intermittent Restart
Loss of motive power due to an internal wiring connector short.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.