CHEVROLET TRAVERSE · model year

2025 CHEVROLET TRAVERSE

262 NHTSA complaints, 8 crash reports for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2025CHEVROLETTRAVERSE carries 262 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 0 fires, 4 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 TRAVERSE is service brakes with 92 filings, followed by electrical system (31) and forward collision avoidance: warnings (30). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 57 investigation files overlapping the 2025 TRAVERSE, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

262
Complaints
8
Crashes
0
Fires
4
Injuries
0
Deaths
2025 CHEVROLET TRAVERSE — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2025 CHEVROLET TRAVERSE. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

262 filings

Crashes Reported

8 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
SERVICE BRAKES92
ELECTRICAL SYSTEM31
FORWARD COLLISION AVOIDANCE: WARNINGS30
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING27
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL14
UNKNOWN OR OTHER11
POWER TRAIN10
ENGINE8
STRUCTURE:BODY8
BACK OVER PREVENTION: WARNINGS5
VEHICLE SPEED CONTROL4
STEERING3
VISIBILITY/WIPER2
FUEL/PROPULSION SYSTEM2
SERVICE BRAKES, HYDRAULIC2

Recent Complaints

20260219SERVICE BRAKES

Initially, the engine would intermittently fail to start and at times would not start at all. I took the vehicle to a certified Chevrolet service center, where the battery was tested and found to be functioning properly. They later concluded that a faulty front-view camera was disrupting the electrical system and ordered a replacement (my first visit was Friday, 9/26/25). I took the car home for the weekend due to family obligations. On Monday, 9/29, while driving back to the service center, the engine suddenly shut off on a local road. The brakes went completely to the floor for 3–5 seconds before the engine restarted—just before I nearly collided with another vehicle at a red light. I reported this immediately, and the dealership kept the car for further testing. On Thursday, 10/2, they informed me they found no additional issues and believed the camera was the root cause. However, the problem persisted. On Sunday, 10/5, while stopped at a red light at Hawthorn St. and Memorial D

20260219ELECTRICAL SYSTEM

Initially, the engine would intermittently fail to start and at times would not start at all. I took the vehicle to a certified Chevrolet service center, where the battery was tested and found to be functioning properly. They later concluded that a faulty front-view camera was disrupting the electrical system and ordered a replacement (my first visit was Friday, 9/26/25). I took the car home for the weekend due to family obligations. On Monday, 9/29, while driving back to the service center, the engine suddenly shut off on a local road. The brakes went completely to the floor for 3–5 seconds before the engine restarted—just before I nearly collided with another vehicle at a red light. I reported this immediately, and the dealership kept the car for further testing. On Thursday, 10/2, they informed me they found no additional issues and believed the camera was the root cause. However, the problem persisted. On Sunday, 10/5, while stopped at a red light at Hawthorn St. and Memorial D

20260219ENGINE

Initially, the engine would intermittently fail to start and at times would not start at all. I took the vehicle to a certified Chevrolet service center, where the battery was tested and found to be functioning properly. They later concluded that a faulty front-view camera was disrupting the electrical system and ordered a replacement (my first visit was Friday, 9/26/25). I took the car home for the weekend due to family obligations. On Monday, 9/29, while driving back to the service center, the engine suddenly shut off on a local road. The brakes went completely to the floor for 3–5 seconds before the engine restarted—just before I nearly collided with another vehicle at a red light. I reported this immediately, and the dealership kept the car for further testing. On Thursday, 10/2, they informed me they found no additional issues and believed the camera was the root cause. However, the problem persisted. On Sunday, 10/5, while stopped at a red light at Hawthorn St. and Memorial D

20260218STRUCTURE:BODY

Purchased the traverse January 10, 2026 with almost 26k miles on it. Approximately one month later, only 1200 miles or so into owning it, the shark fin antenna cover came off and is missing. It’s not the entire antenna that is hooked into the car, it’s only the plastic cover that covers up the electronics. This plastic piece randomly flying off the car put other motorists at risk, due to the plastic cover potentially striking another vehicles windshield distracting them from keeping their eyes on the roadway, striking another motorists vehicle causing damage to said vehicle, or even striking a person walking down the street potentially resulting in physical harm! I have talked with GM dealerships about this issues along with reading that numerous people have had the same issue, and they have yet to fix the problem.

20260214SERVICE BRAKES

While driving, ABS, traction control, ESC, forward collision, and AWD alerts were indicated by the car. At the time it had 10 months in service and approximately 12,800 miles accumulated. After 17 days at the dealers service department and a direct call to GM the brake master cylinder and associated components were replaced. I've seen several reports of this generation of Traverse having this same issue for other owners at low mileage. I want to file this report to ensure that NHSTA is aware of this serious safety concern that could result in loss of braking power. It appears to be widespread and not addressed by any recall and dating back to the 2024 model year change to the most recent generation.

20260214SERVICE BRAKES

I turned my vehicle on and my brakes, ABS, traction control and anti collision lights all came on. Upon research this is a known problem in 2025 and a recall in 2024. It did in fact end up being the master cylinder and brake system that faulted

20260214FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I turned my vehicle on and my brakes, ABS, traction control and anti collision lights all came on. Upon research this is a known problem in 2025 and a recall in 2024. It did in fact end up being the master cylinder and brake system that faulted

20260214FORWARD COLLISION AVOIDANCE: WARNINGS

I turned my vehicle on and my brakes, ABS, traction control and anti collision lights all came on. Upon research this is a known problem in 2025 and a recall in 2024. It did in fact end up being the master cylinder and brake system that faulted

20260213UNKNOWN OR OTHER

Onstar system failed in car, dealership has to order new telamatics system. The system is on a national back order with no eta. I was told to pickup my car car with no resolution in site. This is unsafe to continue to drive my car with this failed system. My car is still under bumper to bumper warranty.

20260211ELECTRICAL SYSTEM

Onstar Module failed causing battery to drain and no ETA on part -- from Chevy - To drive the vehicle the module is disconnected by the dealer as parasitic battery drain causes all other safety systems to fail - with module disconnected hazard lights will not work - so if situation happens where hazards are necessary to save occupants life they are not working and functioning due to care to able to function.

20260211EXTERIOR LIGHTING

Onstar Module failed causing battery to drain and no ETA on part -- from Chevy - To drive the vehicle the module is disconnected by the dealer as parasitic battery drain causes all other safety systems to fail - with module disconnected hazard lights will not work - so if situation happens where hazards are necessary to save occupants life they are not working and functioning due to care to able to function.

20260211UNKNOWN OR OTHER

Onstar Module failed causing battery to drain and no ETA on part -- from Chevy - To drive the vehicle the module is disconnected by the dealer as parasitic battery drain causes all other safety systems to fail - with module disconnected hazard lights will not work - so if situation happens where hazards are necessary to save occupants life they are not working and functioning due to care to able to function.

20260208ELECTRICAL SYSTEM

El 6 de enero de 2026, minutos después de retirar el vehículo del concesionario tras un servicio de frenos, el sistema de enfriamiento presentó pérdida total de refrigerante debido a una manguera del radiador rota. El vehículo fue regresado inmediatamente y quedó retenido por recomendación técnica de no conducirlo por riesgo de sobrecalentamiento del motor. La condición representa un riesgo de seguridad pública si ocurre durante la conducción, ya que puede provocar pérdida súbita de potencia, detención inesperada del vehículo y posible incidente vial. El 21 de enero de 2026, durante inspección previa a entrega, se detectó una segunda falla: módulo OnStar inoperante (GPS no funcional). Ambos eventos fueron diagnosticados por el concesionario autorizado. La pérdida súbita de refrigerante y posible sobrecalentamiento del motor implica riesgo de falla mecánica repentina, pérdida de potencia o detención del vehículo en circulación, lo que puede causar un inci

20260208ENGINE

El 6 de enero de 2026, minutos después de retirar el vehículo del concesionario tras un servicio de frenos, el sistema de enfriamiento presentó pérdida total de refrigerante debido a una manguera del radiador rota. El vehículo fue regresado inmediatamente y quedó retenido por recomendación técnica de no conducirlo por riesgo de sobrecalentamiento del motor. La condición representa un riesgo de seguridad pública si ocurre durante la conducción, ya que puede provocar pérdida súbita de potencia, detención inesperada del vehículo y posible incidente vial. El 21 de enero de 2026, durante inspección previa a entrega, se detectó una segunda falla: módulo OnStar inoperante (GPS no funcional). Ambos eventos fueron diagnosticados por el concesionario autorizado. La pérdida súbita de refrigerante y posible sobrecalentamiento del motor implica riesgo de falla mecánica repentina, pérdida de potencia o detención del vehículo en circulación, lo que puede causar un inci

20260208FUEL/PROPULSION SYSTEM

El 6 de enero de 2026, minutos después de retirar el vehículo del concesionario tras un servicio de frenos, el sistema de enfriamiento presentó pérdida total de refrigerante debido a una manguera del radiador rota. El vehículo fue regresado inmediatamente y quedó retenido por recomendación técnica de no conducirlo por riesgo de sobrecalentamiento del motor. La condición representa un riesgo de seguridad pública si ocurre durante la conducción, ya que puede provocar pérdida súbita de potencia, detención inesperada del vehículo y posible incidente vial. El 21 de enero de 2026, durante inspección previa a entrega, se detectó una segunda falla: módulo OnStar inoperante (GPS no funcional). Ambos eventos fueron diagnosticados por el concesionario autorizado. La pérdida súbita de refrigerante y posible sobrecalentamiento del motor implica riesgo de falla mecánica repentina, pérdida de potencia o detención del vehículo en circulación, lo que puede causar un inci

20260207SERVICE BRAKES

The vehicle has been brought to an authorized dealership for numerous service visits related to electrical system issues that ultimately affected the braking system. During one service visit, the vehicle was returned to me with multiple active dashboard warning lights illuminated related to the braking system, including Electronic Stability Control and Automatic Emergency Braking. I questioned the presence of these warning at pickup and was advised by the dealer that the vehicle was safe to drive and that the warnings would clear on their own. After driving the vehicle for a short period, I became uncomfortable continuing to operate it with brake-related warning lights still active and returned it to the dealer. Upon further diagnosis by a service technician, it was discovered that the vehicle has significant brake system defects requiring replacement of major components, including the brake control module and master cylinder. During diagnosis, the brakes locked and the parking brake

20260207ELECTRICAL SYSTEM

The vehicle has been brought to an authorized dealership for numerous service visits related to electrical system issues that ultimately affected the braking system. During one service visit, the vehicle was returned to me with multiple active dashboard warning lights illuminated related to the braking system, including Electronic Stability Control and Automatic Emergency Braking. I questioned the presence of these warning at pickup and was advised by the dealer that the vehicle was safe to drive and that the warnings would clear on their own. After driving the vehicle for a short period, I became uncomfortable continuing to operate it with brake-related warning lights still active and returned it to the dealer. Upon further diagnosis by a service technician, it was discovered that the vehicle has significant brake system defects requiring replacement of major components, including the brake control module and master cylinder. During diagnosis, the brakes locked and the parking brake

20260207FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The vehicle has been brought to an authorized dealership for numerous service visits related to electrical system issues that ultimately affected the braking system. During one service visit, the vehicle was returned to me with multiple active dashboard warning lights illuminated related to the braking system, including Electronic Stability Control and Automatic Emergency Braking. I questioned the presence of these warning at pickup and was advised by the dealer that the vehicle was safe to drive and that the warnings would clear on their own. After driving the vehicle for a short period, I became uncomfortable continuing to operate it with brake-related warning lights still active and returned it to the dealer. Upon further diagnosis by a service technician, it was discovered that the vehicle has significant brake system defects requiring replacement of major components, including the brake control module and master cylinder. During diagnosis, the brakes locked and the parking brake

20260129SERVICE BRAKES

Vehicle currently at dealership for ESC, brake system and ABS warning lights coming on. Unable to use cruise control once these lights came on.

20260129ELECTRICAL SYSTEM

Vehicle currently at dealership for ESC, brake system and ABS warning lights coming on. Unable to use cruise control once these lights came on.

Compare 2025CHEVROLETTRAVERSE to Similar Vehicles

NHTSA Investigations 2 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2025 CHEVROLET TRAVERSE have?
The 2025 CHEVROLET TRAVERSE has 262 NHTSA complaints, 8 crashes, 0 fires, 4 injuries, and 0 deaths reported.
What is the safety rating for the 2025 CHEVROLET TRAVERSE?
The 2025 CHEVROLET TRAVERSE received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
What are the most common problems with the 2025 CHEVROLET TRAVERSE?
The most-complained component for the 2025 CHEVROLET TRAVERSE is SERVICE BRAKES with 92 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and FORWARD COLLISION AVOIDANCE: WARNINGS.
Is the 2025 CHEVROLET TRAVERSE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2025 CHEVROLET TRAVERSE has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.