Total Complaints
86 filings
CHEVROLET TRAVERSE · model year
86 NHTSA complaints, 9 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2023CHEVROLETTRAVERSE carries 86 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 9 crashes, 0 fires, 12 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 TRAVERSE is power train with 18 filings, followed by engine (14) and electrical system (10). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2023 TRAVERSE, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
86 filings
Crashes Reported
9 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 18 |
| ENGINE | 14 |
| ELECTRICAL SYSTEM | 10 |
| SERVICE BRAKES | 7 |
| FUEL/PROPULSION SYSTEM | 5 |
| UNKNOWN OR OTHER | 5 |
| EXTERIOR LIGHTING | 3 |
| VEHICLE SPEED CONTROL | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| AIR BAGS | 2 |
| STRUCTURE:BODY | 2 |
| SUSPENSION | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS | 1 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
| SEATS | 1 |
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
POWER TRAIN:DRIVELINE:DRIVESHAFT
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Blazer and Traverse vehicles. The left-side half-shaft assemblies may be missing a retaining ring.
The contact owns a 2023 Chevrolet Traverse. The contact stated that while at a complete stop, the engine Auto Start-Stop system engaged, and the ESC warning light illuminated. Additionally, the contact stated that while driving the following day, the vehicle failed to exceed 60 MPH and gradually decelerated. The vehicle later failed to exceed 6 MPH and failed to respond upon shifting to reverse(R). The vehicle was towed to the dealer, where several diagnostic tests were performed, and the dealer determined that the transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V172000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and offered to cover half the cost of the repair. The manufacturer referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 69,000.
Mileage: 69,000
Vehicle: 2023 Chevrolet Traverse The vehicle has a recurring safety-critical defect. The steering assist becomes reduced while driving and the dashboard displays the warning message âSteering Assist Reduced â Drive with Care.â At the same time, multiple safety systems such as collision-avoidance functions become disabled. This failure is persistent and creates unsafe driving conditions. The vehicle has previously experienced electrical and fuel-system related issues, including fault codes such as P2635, P0E32 and P0E37. There have been multiple warranty repair attempts, but the defect continues. The warning remains active while driving and the vehicle may lose steering assist, causing unpredictable steering effort. This presents a serious safety concern for the driver and public. The vehicle is still under manufacturer warranty. I am requesting review of this recurring safety defect affecting steering assist and active safety systems. While driving, the vehicle repeatedly dis
Vehicle: 2023 Chevrolet Traverse The vehicle has a recurring safety-critical defect. The steering assist becomes reduced while driving and the dashboard displays the warning message âSteering Assist Reduced â Drive with Care.â At the same time, multiple safety systems such as collision-avoidance functions become disabled. This failure is persistent and creates unsafe driving conditions. The vehicle has previously experienced electrical and fuel-system related issues, including fault codes such as P2635, P0E32 and P0E37. There have been multiple warranty repair attempts, but the defect continues. The warning remains active while driving and the vehicle may lose steering assist, causing unpredictable steering effort. This presents a serious safety concern for the driver and public. The vehicle is still under manufacturer warranty. I am requesting review of this recurring safety defect affecting steering assist and active safety systems. While driving, the vehicle repeatedly dis
Vehicle: 2023 Chevrolet Traverse The vehicle has a recurring safety-critical defect. The steering assist becomes reduced while driving and the dashboard displays the warning message âSteering Assist Reduced â Drive with Care.â At the same time, multiple safety systems such as collision-avoidance functions become disabled. This failure is persistent and creates unsafe driving conditions. The vehicle has previously experienced electrical and fuel-system related issues, including fault codes such as P2635, P0E32 and P0E37. There have been multiple warranty repair attempts, but the defect continues. The warning remains active while driving and the vehicle may lose steering assist, causing unpredictable steering effort. This presents a serious safety concern for the driver and public. The vehicle is still under manufacturer warranty. I am requesting review of this recurring safety defect affecting steering assist and active safety systems. While driving, the vehicle repeatedly dis
Transmission shifts to a low gear and will not upshift causing the vehicle to only go about 10 mph @4,ooo rpm. Dealer says it is a solenoid in the transmission that has failed. Part is on limited distribution because of significant instances of this occurance. This is a dangeruos situation that could cause great peril. My vehicle has only 22,000 miles. This is very premature for this new of a vehicle.
Flex pipe issue
The infotainment center went black. No sound in vehicle, no back up camera, no radio
Front passenger caliber lock up
Front passenger caliber lock up
While practicing parallel parking in the vehicle for about 1 hour, upon leaving the parking lot, there was a message that popped up on the dashboard reading, âSERVICE BRAKE ASSISTâ. When driving the vehicle out the parking lot, the brakes were hard when pressing and the vehicle took a while to brake. I found myself braking at a far distance in order to stop the car at the nearest stop light. I turned my emergency lights and drove carefully home, since the engine light came on, which I parked and turned off the car. The next day, I turn on the vehicle and the engine light is still on, I take it to the local Auto Zone for a code, code P0556 is showing BRAKE BOOSTER PRESSURE SENSOR. I then call the dealership, they tow the vehicle and upon arrival they run diagnostics and text me the following message: â Buckalew Chevrolet: They looked into all of those. They'd have been induced by the parking brake situation, however eveything in the computers have moved to "history" standing which
While practicing parallel parking in the vehicle for about 1 hour, upon leaving the parking lot, there was a message that popped up on the dashboard reading, âSERVICE BRAKE ASSISTâ. When driving the vehicle out the parking lot, the brakes were hard when pressing and the vehicle took a while to brake. I found myself braking at a far distance in order to stop the car at the nearest stop light. I turned my emergency lights and drove carefully home, since the engine light came on, which I parked and turned off the car. The next day, I turn on the vehicle and the engine light is still on, I take it to the local Auto Zone for a code, code P0556 is showing BRAKE BOOSTER PRESSURE SENSOR. I then call the dealership, they tow the vehicle and upon arrival they run diagnostics and text me the following message: â Buckalew Chevrolet: They looked into all of those. They'd have been induced by the parking brake situation, however eveything in the computers have moved to "history" standing which
While practicing parallel parking in the vehicle for about 1 hour, upon leaving the parking lot, there was a message that popped up on the dashboard reading, âSERVICE BRAKE ASSISTâ. When driving the vehicle out the parking lot, the brakes were hard when pressing and the vehicle took a while to brake. I found myself braking at a far distance in order to stop the car at the nearest stop light. I turned my emergency lights and drove carefully home, since the engine light came on, which I parked and turned off the car. The next day, I turn on the vehicle and the engine light is still on, I take it to the local Auto Zone for a code, code P0556 is showing BRAKE BOOSTER PRESSURE SENSOR. I then call the dealership, they tow the vehicle and upon arrival they run diagnostics and text me the following message: â Buckalew Chevrolet: They looked into all of those. They'd have been induced by the parking brake situation, however eveything in the computers have moved to "history" standing which
When driving early in the morning to drop off my kids to school, we are driving on a highway, crossing a bridge, no cars on either side, no houses either, when all of a sudden the rear left window has a loud POP, and then shatters completely. This was an exploding window out of no where, with nobody around and no other cars near by to cause this accident. The glass fell all over my body and I could not move until the vehicle was safely pulled over. This was concerning because my 1 year old was sitting next to me and the glass could have fell onto them if they were sitting right next to the window just like I was, and that was a safety concern. I called the dealership to let them know what happened right before my eyes and they said there was nothing they could do for an explosive window. I asked if there was issues with this happening to other people with an 2023 Chevrolet traverse, and provided my vin, they said no recalls so again, nothing they could do. I mention maybe a default in
When driving early in the morning to drop off my kids to school, we are driving on a highway, crossing a bridge, no cars on either side, no houses either, when all of a sudden the rear left window has a loud POP, and then shatters completely. This was an exploding window out of no where, with nobody around and no other cars near by to cause this accident. The glass fell all over my body and I could not move until the vehicle was safely pulled over. This was concerning because my 1 year old was sitting next to me and the glass could have fell onto them if they were sitting right next to the window just like I was, and that was a safety concern. I called the dealership to let them know what happened right before my eyes and they said there was nothing they could do for an explosive window. I asked if there was issues with this happening to other people with an 2023 Chevrolet traverse, and provided my vin, they said no recalls so again, nothing they could do. I mention maybe a default in
When I took my car out my garage one afternoon, I heard a loud noise that my car was making from the outside of the vehicle. The sound was super loud and made my vehicle sound like a race car reving up, every time I pressed on the gas and then when I pressed on the brakes, it made a screeching/ rattling noise. Come to find out when looking underneath the exhaust pipe underneath the car is hanging off, looks like the mounting bracket separated. Then there was a big visible hole as well. I decide to take it to a mechanic shop and fix this myself and yet the dealership also says there is no recall for that issue. Another additional issue was I was having on this same vehicle was a weird smell coming from my A/C vents when I first turned on the vehicle to which it then dissipates . Informed the dealership and they said again, they donât know why the car is smelling like humidity. They said they would call me back so they can take the car in, and this was over a month ago, never heard b
Radio screen went black and back up camera not working. no chimes or turn signal not making sound
The first major safety issue occurred on 4/2/2025 when we had brake malfunction. Brakes did not work properly creating a very dangerous situation when the vehicle wouldnât stop when applying pressure on the brakes. The brakes made a strange noise, felt hard, and didnât slow the vehicle as they typically do. At the time we received a service brake sensor notification. Car was ârepairedâ at the Elco dealership where the vehicle was purchased. The vehicle had 25,597 miles on it.
The second major safety issue with this vehicle occurred on 5/15/2025 when we lost control of the vehicle while traveling on the highway. During this time, the windshield wipers went halfway up and stayed up. The radio randomly turned on and off. The horn randomly honked. The air didnât work. There was no ability to turn on hazard lights to warn other drivers. We had no ability to brake as the brakes felt hard and didnât slow the vehicle. Steering was nearly impossible as the wheel felt locked in place and barely moved to either side. At the time we got several warning lights including theft protection and brake service. The vehicle had 27,965 miles on it at the time.
My alternator died 4 weeks ago. My mechanic can't find one anywhere. He was told GM does not make them for this model yet. I only have 50,000 mi and bought this vehicle brand new. I'm extremely disappointed! My three Young kids and I ended up on the side of the road which was more than a little scary
I was driving and the vehicle lost since power, I was unable to roll down the windows. And then the car just stalled. Luckily I was aware of it stalling so I pulled over in a residential area and came aaa. They sent out a battery service technician, he read the battery, the battery was ok but the alternator had low voltage. (Picture attached) so they recommend not to drive it and so I had to call for a tow truck to come. We bought a battery charger, it charges up to 12 but when we put it into drive it drops back down to 10 and that's when everything shuts off and the car dies.
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.