2020 CHEVROLET SILVERADO 3500

47 complaints filed with NHTSA.

47
Complaints
1
Crashes
1
Fires
0
Injuries
0
Deaths

Complaints by Component

ComponentCount
POWER TRAIN12
SERVICE BRAKES7
ENGINE6
FUEL/PROPULSION SYSTEM3
ELECTRICAL SYSTEM3
TIRES3
TIRES:TREAD/BELT2
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL2
FUEL SYSTEM, DIESEL1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM1
UNKNOWN OR OTHER1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS1
LATCHES/LOCKS/LINKAGES1

Recalls (8)

20V44600030/07/2020

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly cr

24V79700024/10/2024

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and caus

20V79200017/12/2020

SEAT BELTS

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat fram

19V81400014/11/2019

SEAT BELTS:PRETENSIONER

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening

20V14200012/03/2020

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

26V08300012/02/2026

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to l

20V32400004/06/2020

STRUCTURE:BODY:HOOD

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision r

24V06000001/02/2024

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently

Recent Complaints

20260206POWER TRAIN

The vehicle experienced a sudden loss of propulsion while driving at highway speed after normal operation. The transmission began slipping and then would no longer engage gears. The vehicle had to be pulled over and towed. This vehicle is subject to GM Recall N242454440 related to a known transmission control valve defect that can cause loss of propulsion. I was not notified of this recall by GM and discovered it independently. Once aware, I completed the recall software update. After the fail

20260130POWER TRAIN

While driving at highway speed in my 2020 Chevrolet Silverado 3500 Duramax, the transmission suddenly failed and locked up without warning. This caused an immediate loss of vehicle function and created a dangerous situation while traveling in traffic. I had my two children in the vehicle at the time. I was able to safely maneuver the truck to the shoulder, but the vehicle was no longer operable and required towing. This failure occurred only a few months after a transmission replacement and fo

20250930POWER TRAIN

On [XXX], while driving ~65 mph, my 2020 Chevrolet Silverado 2500HD Duramax experienced a sudden transmission lock-up, nearly causing a crash. The event caused severe internal transmission damage, leaving the truck unsafe and inoperable. This is the exact defect described in NHTSA Recall #24V-797 (GM Recall N242454440), which states that valve body wear can cause rear-wheel lock-up. My truck stored P0700 and P2820, which directly indicate a valve body failure. GM refuses to repair my vehicle u

20250730VISIBILITY/WIPER

I am writing to formally submit a complaint regarding a recurring and unresolved mechanical defect in my 2020 Chevrolet Silverado 2500HD, which I believe may constitute a widespread safety and reliability concern affecting this vehicle model. Since I purchased the truck in June 2020, I have experienced seven (7) failures of the air conditioning compressor system. The first six failures were repaired at authorized Chevrolet service centers, and the vehicle is currently undergoing a seventh repla

20250710ENGINE

The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that the check engine warning light was illuminated. Additionally, the vehicle later failed to start and became undrivable. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing and for the manufacturer internal recall repairs. The vehicle was not diagnosed or repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V797000 (Power Train); how

Mileage: 28,000

20250710POWER TRAIN

The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that the check engine warning light was illuminated. Additionally, the vehicle later failed to start and became undrivable. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing and for the manufacturer internal recall repairs. The vehicle was not diagnosed or repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V797000 (Power Train); how

Mileage: 28,000

20250708POWER TRAIN

The contact owns a 2020 Chevrolet Silverado 3500. The contact stated while driving 65 MPH, the rear wheels locked-up. The contact was able to pull over to the side of the road. The contact resumed driving, but the vehicle was driving roughly, and the failure recurred while driving 30 MPH. The check engine warning light, the electronic stability control warning light, and other unknown warning lights were illuminated intermittently. The contact pulled into a gas station, where a mechanic inspecte

20250630TIRES

Goodyear Wrangler Trail Runner AT LT275/65R20 126/123S I had been traveling at 55 mph when I started noticing a vibration in the steering wheel and front wheels. It started getting a little more noticeable, so I pulled over and checked out the front tires. I checked the lug nuts, looking for missing wheel balance weights, and checked the tires for any bulges. Everything seemed to be ok. Started driving again and the vibration was still there. As I was slowing down for a traffic light, the

20250620ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while hauling a 2020 Heartland Cyclone, the trailer brakes unexpectedly deactivated. The contact stated that the trailer brake was disconnected, and the warning light to check the trailer winch was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of failure. The vehicle was not repaired, and the failure persisted. The vehicle was returned to the dealer and the contact was informed th

Mileage: 52,000

20250430POWER TRAIN

I recieved a recall notice from Chevrolet stating they needed to install a software update to the truck which will warn if a potential rear wheel lock up is about to occur due to faulty transmission valve body- which was stated that they do not have a fix for. After software update was installed- I was driving about 35 mile per hour on the trip home, and the truck abruptly downshifted very hard, momentarily locking up rear wheels, and the check engine light came on, and the vehicle message came

20250306POWER TRAIN

The sudden rear wheel lock up recall that GM has released for the 2020+ Silverado's with the 10-speed transmission does not go far enough. The recall simply reprograms the PCM to alert the driver 10,000 miles prior to the valve in the valve body failing, puts the vehicle into limp mode, and extended the warranty on the valve body to 15 years or 150,000 miles. GM states there is no fix available and this is not correct. NextGen Drivetrain has developed a fix for this per their website [XXX] ).

20250210ENGINE

The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while driving on [XXX] at 70-73 MPH, the vehicle unexpectedly downshifted to first gear. The contact slammed on the brake pedal and pulled over to the side of the road. The vehicle was turned off. The contact stated that the tachometer had increased to over 3,000 RPM. The vehicle then red-lined. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the valve body c

Mileage: 178,000

20250210POWER TRAIN

The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while driving on [XXX] at 70-73 MPH, the vehicle unexpectedly downshifted to first gear. The contact slammed on the brake pedal and pulled over to the side of the road. The vehicle was turned off. The contact stated that the tachometer had increased to over 3,000 RPM. The vehicle then red-lined. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the valve body c

Mileage: 178,000

20250210ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while driving on [XXX] at 70-73 MPH, the vehicle unexpectedly downshifted to first gear. The contact slammed on the brake pedal and pulled over to the side of the road. The vehicle was turned off. The contact stated that the tachometer had increased to over 3,000 RPM. The vehicle then red-lined. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the valve body c

Mileage: 178,000

20250121FUEL/PROPULSION SYSTEM

Received a code P10D9. Infotainment center says 157 miles until 65 mph max speed. Dealer has no idea what’s wrong

20250119SERVICE BRAKES

During operation of the vehicle at approximately 45mph and sudden stopping/ breaking is required, truck fails to do so. It is a partial loss of brake pressure and a loud "whale cry" type sound that appears to be coming from under the hood. I have had it happen twice just recently; I have taken to dealer, and they cannot replicate the issue. I have caught the sound the second time on video. To summarize truck loses partial breaking power, pedal does not bottom out, but it feels like there is no

20250116CrashPOWER TRAIN

The contact owns a 2020 Chevrolet Silverado 3500. The contact received a notification of NHTSA Campaign Number: 24V797000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at 62 MPH during snow weather and switching lanes; the accelerator pedal was depressed, and both the rear wheels had locked. The vehicle spun out of control and traveled into the center lane of a two-lane road and crashed into a snow embankment where it came to

Mileage: 40,000

20250108LATCHES/LOCKS/LINKAGES

The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that upon commencing to drive at various speeds, the tailgate would open without user intention, and remain open despite attempting to shut close via the interior controls. The local dealer was contacted and confirmed the VIN was not included in the NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

Mileage: 65,000

20241229POWER TRAIN

Dealership told me the throttle body failed in my transmission. I wanted it completely torn down to find the actual point of failure since it did represent the current recall on the truck that hadn't been done because the part isn't yet available. The transmission has been replaced for almost $10,000.00

20241211POWER TRAIN

2nd time I’ve had to replace def heater and tank. Truck goes into limp mode and limits the speed leaving a person stranded.