CHEVROLET SILVERADO 3500 · model year

2012 CHEVROLET SILVERADO 3500

31 NHTSA complaints, 1 crash report, and 4 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2012CHEVROLETSILVERADO 3500 carries 31 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 1 fatality. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 SILVERADO 3500 is tires with 6 filings, followed by engine (4) and fuel/propulsion system (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 57 investigation files overlapping the 2012 SILVERADO 3500, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

31
Complaints
1
Crashes
0
Fires
0
Injuries
1
Deaths

Total Complaints

31 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 - Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
TIRES6
ENGINE4
FUEL/PROPULSION SYSTEM4
AIR BAGS4
STEERING3
ELECTRICAL SYSTEM2
WHEELS1
POWER TRAIN1
SERVICE BRAKES1
ELECTRONIC STABILITY CONTROL (ESC)1
UNKNOWN OR OTHER1
STRUCTURE:INTERIOR PANELS:DASHBOARD1
FUEL SYSTEM, DIESEL1
FUEL SYSTEM, DIESEL:DELIVERY1

Recalls (4)

18V26700026/04/2018

EQUIPMENT

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pin

17V66400019/10/2017

FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

21V05400005/02/2021

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS,

21V05100005/02/2021

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, Californi

Recent Complaints

20251212TIRES

Tire - 265/70 r18 Cooper Could have been a very bad accident. Tire blew out. The tire was inspected by Goodyear PCA-Visual only -recvd below response after several requests. All Internal Goodyear visual Inspection procedures & methodologies are confidential and/or proprietary information of The Goodyear Tire and Rubber Company. Goodyear's findings in this claim are final, and we have closed our file with no further action.

20251007TIRES

TIRE - 265/70 R18 Failure: Tire caused vehicle damage - Tire is at Goodyear Tire - Akron, Ohio Pulled off the road to change tire - was helped by someone that saw incident and lived close by. Yes - Filed a claim with insurance -see attached-and Property Damage Claim Team - Goodyear Tire- PDCT re George_theodore@goodyear.com - Claim # 000645055. Claim was denied. Provided proof that tires were maintained properly by periodic rotation and inspection and requested Goodyear findings twice and still have not received. Claim denied again. Last request to Goodyear was 10/2 requesting their documentation. Waiting for tire to be returned and response to our request. Warning -the vehicle started vibrating

20240904FUEL SYSTEM, DIESEL:DELIVERY

The contact owns a 2012 Chevrolet Silverado 3500. The contact stated that the vehicle would be low or completely out of fuel quicker than expected. The contact stated that while attempting to refuel, the contact was unable to fill the rear tank due to the tank being full of fuel. The vehicle had been taken to an independent mechanic where it was diagnosed and determined that the transfer pump had failed to transfer fuel from the rear tank to the front tank. The contact was informed that the transfer pump needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 197,000.

Mileage: 197,000

20240829ENGINE

The contact owns a 2012 Chevrolet Silverado 3500. While the contact's sister was driving 65 MPH, the vehicle began to jerk with the check engine warning light illuminated violently. The contact stated that the vehicle stalled in the middle of the highway. The contact called California Highway Patrol who assisted with getting the vehicle off the road. The vehicle was eventually towed to the dealer where the vehicle was diagnosed with a defective fuel pump. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 68,000.

Mileage: 68,000

20240829FUEL SYSTEM, DIESEL

The contact owns a 2012 Chevrolet Silverado 3500. While the contact's sister was driving 65 MPH, the vehicle began to jerk with the check engine warning light illuminated violently. The contact stated that the vehicle stalled in the middle of the highway. The contact called California Highway Patrol who assisted with getting the vehicle off the road. The vehicle was eventually towed to the dealer where the vehicle was diagnosed with a defective fuel pump. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 68,000.

Mileage: 68,000

20230626TIRES

Cooper Discoverer HT3 265/70R18 Tread and sidewall separation. became very dangerous to drive. ALL 4 tires became defective.

20230513STRUCTURE:INTERIOR PANELS:DASHBOARD

Our dashboard is beyond cracked, repair cost $2100.00 plus. I was told that the dash needed to have a metal brace installed with repair. We used a sun reflector from day one. We have a little more than 25k miles on it and the vehicle is immaculate except for the 3rd brake light leaking which we have tried to repair over and over again another flaw design. We finally got our airbag replaced and now the dash is worse than ever. How are we expected to ever get anything even close to resale value for this vehicle. We paid 36,000.00 We did nothing wrong except be a loyal chevrolet customer for our entire lives. We loved chevy but unfortunately since chevrolet refuses to admit that there is a flaw in these dashboards we would not in clear conscience buy from the company again, it's too bad we wanted to trade it in for a 2023. David Shoemaker The starburst breakage is from airbag replacement the straight lines is chevy defect. I think you should meet us halfway on this at least.

20220710ENGINE

Our diesel fuel pump failed unexpectedly and without any notice while pulling a fifth wheel camper on a state highway in Ohio. The engine stopped completely (we were coasting within seconds). We were in a one-lane construction zone, and had it not been for a paved median, I would have been unable to pull off in this construction zone. Fortunately, I had enough momentum to get off the road and was able to exert enough pressure on the brakes manually to stop. In reading about this issue, it is clear that there are known problems with this fuel pump. My cost to repair this defective part will be about $11,500 and will require a 12 hour round trip back to Ohio to pick-up the vehicle after a two-week repair.

20220710FUEL/PROPULSION SYSTEM

Our diesel fuel pump failed unexpectedly and without any notice while pulling a fifth wheel camper on a state highway in Ohio. The engine stopped completely (we were coasting within seconds). We were in a one-lane construction zone, and had it not been for a paved median, I would have been unable to pull off in this construction zone. Fortunately, I had enough momentum to get off the road and was able to exert enough pressure on the brakes manually to stop. In reading about this issue, it is clear that there are known problems with this fuel pump. My cost to repair this defective part will be about $11,500 and will require a 12 hour round trip back to Ohio to pick-up the vehicle after a two-week repair.

20211028AIR BAGS

It is amazing to me that a recall is issued in March 2021 and nothing has been done yet and they still are building vehicles probably with defective equipment if there isn't a fix for this recall. GM recall # N212328800

20210920AIR BAGS

Takata recall. The contact owns a 2012 Chevrolet Silverado 3500. The contact received a recall notice for NHTSA Campaign Number 21V051000 (Air Bags) however, upon contacting the dealer, he was informed that the repair might cause the dashboard to crack. The contact was then informed that he needed to sign a waiver to ensure that the dealer would not be held responsible for any damages to vehicle. The contact declined to sign the waiver and the vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

20191220UNKNOWN OR OTHER

DASH IN CRACKING BOTH SIDES.

20191015CrashFatalAIR BAGS

TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 80 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. AS A RESULT, THE VEHICLE ROLLED OVER SEVERAL TIMES BEFORE COLLIDING INTO A TREE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE AIR BAGS DID NOT DEPLOY AND THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT FIRM WHO DETERMINED THAT THE AIR BAG SWITCH WAS FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CASE-9-558-170-8379. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

20190711FUEL/PROPULSION SYSTEM

BOSH FUEL PUMP FAILED AT 55 MPH ON THE HIGHWAY AND THE ENGINE CUT OFF IMMEDIATELY AND LEFT ME STRANDED IN THE MIDDLE OF THE ROAD.

Mileage: 110,000

20190510AIR BAGS

I AM WITH THE NORTH SLOPE BOROUGH FIRE DEPARTMENT I MAINTAIN 8 AMBULANCES WITH THE SAME RECALL I CONTACTED BUD CLARY CHEVROLET WITH NO RESOLVE THIS RECALL IS FROM OCTOBER 2016, I SAVED ALL OF MY E-MAILS AND HAD NO RESOLUTION AS OF YET PLEASE ASSIST AS I HAVE JUST RECEIVED ANOTHER NOTICE ON 05/07/2019 3 YEARS LATER AND WILL NOT DEAL WITH THE DEALER THEY HAVE FAILED US.

20180722TIRES

I DRIVE 116 MOSTLY HWY MILES A DAY COMMUTING TO WORK. ABOUT 4 WEEKS AGO THE 1ST OF MY TIRES STARTED TO VIBRATE. I HAD IT CHECKED OUT AND THE BELT HAD SEPARATED. THEN 2 WEEKS LATER THE 2ND TIRE DID THE SAME. (BOTH FRONT END OF THE VEH) THEN THE FOLLOWING WEEK (DATE OF INCIDENT.) THE OTHER TIRE BELT SEPARATED BUT THIS TIME THE WHOLE TREAD SEPARATED FROM THE TIRE CAUSING DAMAGE TO MY VEHICLE. (INDECENT NOT REPORTED TO THE POLICE) AS I WAS DRIVING DOWN THE HWY AT NORMAL SPEEDS. (BACK END OF VEH) (IF FRONT END I MIGHT HAVE CRASHED?) THE TIRES ARE A GOODYEAR WRANGLER ALL-TERRAIN ADVENTURE. TIRE SIZE LT265/70R18.

Mileage: 177,367

20171218ELECTRONIC STABILITY CONTROL (ESC)

WHILE TRAVELING THE STABILITRAK FAULT LIGHT CAME ON AND THE RIGHT FRONT BRAKE LOCKED UP, JERKING THE VEHICLE OFF THE ROAD. THIS HAPPENED 2 YEARS AGO AND I DIDN'T THINK MUCH OF IT UNTIL IT HAPPENED TO MY COMPANY VEHICLE.

Mileage: 32,000

20170315SERVICE BRAKES

WHILE DRIVING ON A FOUR-LANE HIGHWAY TOWING OUR 15,500 LB FIFTH WHEEL, SUDDENLY, WITHOUT ANY WARNING, WE HEARD RATTLING, LOST POWER, AND THE ENGINE SHUT DOWN. THE NOISE AND LOSS OF PROPULSION, POWER STEERING AND POWER BRAKES ALL OCCURRED WITHIN ABOUT 2-3 SECONDS. GRATEFULLY, THE DRIVER HAD THE FORTITUDE TO IMMEDIATELY BEGIN PULLING ONTO THE SHOULDER OF THE SLIGHT DOWNWARD SLOPE ON WHICH WERE WERE DRIVING. LUCKILY, WE WERE ON A STRETCH OF ROAD THAT WAS NOT INCLINED, NOT IN A CONSTRUCTION ZONE WITH BARRIERS, NOT IN A SNOWY MOUNTAIN PASS OR IN OTHER INCLEMENT WEATHER, NOT IN THE LEFT LANE PASSING, ETC. HAD ANY OF THESE FACTORS PREVENTED US FROM SIMPLY PULLING ONTO THE SHOULDER OF THE ROAD, THE POTENTIAL FOR A LIFE THREATENING ACCIDENT WOULD HAVE BEEN SIGNIFICANT. THE CHEVROLET/GM SERVICE CENTER CONFIRMED THE BOSCH CP4 HPFP SUFFERED A CATASTROPHIC FAILURE, DESTROYING THE ENTIRE FUEL SYSTEM OF THE TRUCK. GM IS COVERING PART OF THE REPAIR COSTS (TRUCK IS AT 119,705 MILES), BUT OUR BILL WI

Mileage: 119,705

20170315FUEL/PROPULSION SYSTEM

WHILE DRIVING ON A FOUR-LANE HIGHWAY TOWING OUR 15,500 LB FIFTH WHEEL, SUDDENLY, WITHOUT ANY WARNING, WE HEARD RATTLING, LOST POWER, AND THE ENGINE SHUT DOWN. THE NOISE AND LOSS OF PROPULSION, POWER STEERING AND POWER BRAKES ALL OCCURRED WITHIN ABOUT 2-3 SECONDS. GRATEFULLY, THE DRIVER HAD THE FORTITUDE TO IMMEDIATELY BEGIN PULLING ONTO THE SHOULDER OF THE SLIGHT DOWNWARD SLOPE ON WHICH WERE WERE DRIVING. LUCKILY, WE WERE ON A STRETCH OF ROAD THAT WAS NOT INCLINED, NOT IN A CONSTRUCTION ZONE WITH BARRIERS, NOT IN A SNOWY MOUNTAIN PASS OR IN OTHER INCLEMENT WEATHER, NOT IN THE LEFT LANE PASSING, ETC. HAD ANY OF THESE FACTORS PREVENTED US FROM SIMPLY PULLING ONTO THE SHOULDER OF THE ROAD, THE POTENTIAL FOR A LIFE THREATENING ACCIDENT WOULD HAVE BEEN SIGNIFICANT. THE CHEVROLET/GM SERVICE CENTER CONFIRMED THE BOSCH CP4 HPFP SUFFERED A CATASTROPHIC FAILURE, DESTROYING THE ENTIRE FUEL SYSTEM OF THE TRUCK. GM IS COVERING PART OF THE REPAIR COSTS (TRUCK IS AT 119,705 MILES), BUT OUR BILL WI

Mileage: 119,705

20170315STEERING

WHILE DRIVING ON A FOUR-LANE HIGHWAY TOWING OUR 15,500 LB FIFTH WHEEL, SUDDENLY, WITHOUT ANY WARNING, WE HEARD RATTLING, LOST POWER, AND THE ENGINE SHUT DOWN. THE NOISE AND LOSS OF PROPULSION, POWER STEERING AND POWER BRAKES ALL OCCURRED WITHIN ABOUT 2-3 SECONDS. GRATEFULLY, THE DRIVER HAD THE FORTITUDE TO IMMEDIATELY BEGIN PULLING ONTO THE SHOULDER OF THE SLIGHT DOWNWARD SLOPE ON WHICH WERE WERE DRIVING. LUCKILY, WE WERE ON A STRETCH OF ROAD THAT WAS NOT INCLINED, NOT IN A CONSTRUCTION ZONE WITH BARRIERS, NOT IN A SNOWY MOUNTAIN PASS OR IN OTHER INCLEMENT WEATHER, NOT IN THE LEFT LANE PASSING, ETC. HAD ANY OF THESE FACTORS PREVENTED US FROM SIMPLY PULLING ONTO THE SHOULDER OF THE ROAD, THE POTENTIAL FOR A LIFE THREATENING ACCIDENT WOULD HAVE BEEN SIGNIFICANT. THE CHEVROLET/GM SERVICE CENTER CONFIRMED THE BOSCH CP4 HPFP SUFFERED A CATASTROPHIC FAILURE, DESTROYING THE ENTIRE FUEL SYSTEM OF THE TRUCK. GM IS COVERING PART OF THE REPAIR COSTS (TRUCK IS AT 119,705 MILES), BUT OUR BILL WI

Mileage: 119,705

Compare 2012CHEVROLETSILVERADO 3500 to Similar Vehicles

NHTSA Investigations 2 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2012 CHEVROLET SILVERADO 3500 have?
The 2012 CHEVROLET SILVERADO 3500 has 31 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 1 deaths reported.
What is the safety rating for the 2012 CHEVROLET SILVERADO 3500?
The 2012 CHEVROLET SILVERADO 3500 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2012 CHEVROLET SILVERADO 3500?
Yes, the 2012 CHEVROLET SILVERADO 3500 has 4 recall(s). The most common affected component is EQUIPMENT. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2012 CHEVROLET SILVERADO 3500?
The most-complained component for the 2012 CHEVROLET SILVERADO 3500 is TIRES with 6 complaints. Other frequently reported areas include ENGINE and FUEL/PROPULSION SYSTEM.
Is the 2012 CHEVROLET SILVERADO 3500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2012 CHEVROLET SILVERADO 3500 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.