Chevrolet Equinox · model year

2020 Chevrolet Equinox

416 NHTSA complaints, 35 crash reports, and 4 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

Complaints
416
Recalls
4

The verdict

The 2020 Chevrolet Equinox pairs below-average complaint volume with a top NHTSA safety rating.

Top 41%
fewest complaints, own model years
5/5
NHTSA overall rating
4
recall campaigns

The 2020ChevroletEquinox carries 416 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 35 crashes, 9 fires, 19 injuries, and 1 fatality. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

The most frequently selected component label in reports for the 2020 Equinox is service brakes with 80 filings, followed by engine (68) and fuel/propulsion system (45). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 4 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.

NHTSA currently has 57 investigation files overlapping the 2020 Equinox, and 2 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

416
Complaints
35
Crashes
9
Fires
19
Injuries
1
Deaths
2020 Chevrolet Equinox - NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2020 Chevrolet Equinox. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.
A-
PlainCars Safety Score
83/100
2020 Chevrolet Equinox

PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.

NHTSA Overall Rating A+
5/5 ★
NHTSA New Car Assessment Program overall crash-test rating.
Front Crash A+
5/5 ★
Frontal barrier crash-test rating.
Side Crash A+
5/5 ★
Side barrier and pole crash-test rating.
Rollover Resistance A-
4/5 ★
Static stability factor + dynamic rollover test rating.
Rollover Risk F
18.5%
Lower than 19% of 2,516 rated model-years.

Total Complaints

416 filings

Crashes Reported

35 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume, review patterns below.

NHTSA NCAP overall: 5/5 - Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
SERVICE BRAKES80
ENGINE68
FUEL/PROPULSION SYSTEM45
UNKNOWN OR OTHER36
ELECTRICAL SYSTEM33
POWER TRAIN32
VEHICLE SPEED CONTROL12
SUSPENSION10
STEERING9
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING9
WHEELS7
AIR BAGS7
EXTERIOR LIGHTING5
ELECTRONIC STABILITY CONTROL (ESC)5
STRUCTURE:BODY5

Recalls (4)

20V66800029/10/2020

POWER TRAIN:AUTOMATIC TRANSMISSION

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. Th

19V66700019/09/2019

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.

23V33900011/05/2023

CHILD SEAT:VEHICLE LATCH ANCHOR

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fai

19V70400003/10/2019

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.

Recent Complaints

20260218BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

See attached document for complaint.

20260218BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

See attached document for complaint.

20260218EQUIPMENT:ELECTRICAL:INFOTAINMENT

See attached document for complaint.

20260212SERVICE BRAKES, HYDRAULIC

The contact owns a 2020 Chevrolet Equinox. The contact stated that the rear tire treads were prematurely worn. A mobile independent mechanic diagnosed the vehicle at the residence, and the mechanic determined that the brakes were dragging. The brakes were replaced. The vehicle was taken to a tire dealer, where the rear tires were replaced. The vehicle was taken to the dealer, where the defective tires were inspected. The service manager associated the failure with NHTSA Campaign Number: 19V704000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that no assistance would be provided because the VIN was not included in the recall. The failure mileage was approximately 48,800.

Mileage: 48,800

20260212VEHICLE SPEED CONTROL

I keep loosing power and get the message "Engine Power Reduced" and the car stops while driving down the road, sometimes it just stutters and won't maintain speed without the warning. I've had 2 shops check it out and can't find anything wrong. This vehicle has had all required maintenance done by the dealer since it was new.

20260212POWER TRAIN

I keep loosing power and get the message "Engine Power Reduced" and the car stops while driving down the road, sometimes it just stutters and won't maintain speed without the warning. I've had 2 shops check it out and can't find anything wrong. This vehicle has had all required maintenance done by the dealer since it was new.

20260203POWER TRAIN

The contact owns a 2020 Chevrolet Equinox. The contact stated that after coming to a complete stop, the vehicle hesitated while accelerating. No warning light was illuminated. The vehicle was taken to an independent mechanic, who replaced the front wheel drive transmission assembly, flushed the transmission fluid, and updated the transmission control module. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 72,000.

Mileage: 72,000

20260203UNKNOWN OR OTHER

Vehicle lacked power to accelerate. Took vehicle to Christian Brothers Automotive where it was diagnosed with a bad transmission, Christian Brothers replaced the transmission.

20260202ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 58 MPH, the message “Engine Power Reduced” was displayed, and the vehicle unintendedly decelerated to 30 MPH. The vehicle was taken to the nearest exit and to the nearest gas station. The contact waited for a while before driving to the residence, while not exceeding 30 MPH. The vehicle was taken to a certified mechanic, who diagnosed that the Positive Crankcase Ventilation (PCV) valve, bypass tube, the injector seal set, an unspecified plug, and the vacuum pump seal had failed, and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

20260130ENGINE

I would like to formally file a safety complaint regarding my Chevrolet vehicle and to express concern over Chevrolet’s handling of a known defect. On January 22, while driving to work in cold weather conditions, my vehicle experienced a sudden and dangerous malfunction. The engine unexpectedly revved to approximately 4,500 RPM, the check engine light illuminated, and the dashboard displayed an “Engine Power Reduced” message. Despite removing my foot from the accelerator, the vehicle did not slow down as expected. I was able to pull over to the side of the road and bring the vehicle to a stop. I immediately contacted my local Chevrolet service department and was advised to bring the vehicle in six days later, the following Friday. Due to the safety risk, we did not use the vehicle during this time out of concern for a potential accident. When the vehicle was inspected by the Chevrolet dealership, we were informed that Chevrolet had identified this issue as being related to cold

20260130VEHICLE SPEED CONTROL

I would like to formally file a safety complaint regarding my Chevrolet vehicle and to express concern over Chevrolet’s handling of a known defect. On January 22, while driving to work in cold weather conditions, my vehicle experienced a sudden and dangerous malfunction. The engine unexpectedly revved to approximately 4,500 RPM, the check engine light illuminated, and the dashboard displayed an “Engine Power Reduced” message. Despite removing my foot from the accelerator, the vehicle did not slow down as expected. I was able to pull over to the side of the road and bring the vehicle to a stop. I immediately contacted my local Chevrolet service department and was advised to bring the vehicle in six days later, the following Friday. Due to the safety risk, we did not use the vehicle during this time out of concern for a potential accident. When the vehicle was inspected by the Chevrolet dealership, we were informed that Chevrolet had identified this issue as being related to cold

20260130UNKNOWN OR OTHER

I would like to formally file a safety complaint regarding my Chevrolet vehicle and to express concern over Chevrolet’s handling of a known defect. On January 22, while driving to work in cold weather conditions, my vehicle experienced a sudden and dangerous malfunction. The engine unexpectedly revved to approximately 4,500 RPM, the check engine light illuminated, and the dashboard displayed an “Engine Power Reduced” message. Despite removing my foot from the accelerator, the vehicle did not slow down as expected. I was able to pull over to the side of the road and bring the vehicle to a stop. I immediately contacted my local Chevrolet service department and was advised to bring the vehicle in six days later, the following Friday. Due to the safety risk, we did not use the vehicle during this time out of concern for a potential accident. When the vehicle was inspected by the Chevrolet dealership, we were informed that Chevrolet had identified this issue as being related to cold

20260130ENGINE

While driving, my engine light came on. After taking it in, it turned out that I had water/oil freezing in the intercooler. This could have been very dangerous when I was driving. I have had the GM Wrap put on it. I am hoping that this will not be a problem again.

20260129ENGINE

turbo/superchargers malfunctioned, and I had to have it replaced back up sensors do not work properly. Say backup, assistant, malfunction.

20260129BACK OVER PREVENTION: WARNINGS

turbo/superchargers malfunctioned, and I had to have it replaced back up sensors do not work properly. Say backup, assistant, malfunction.

20260128EXTERIOR LIGHTING:TURN SIGNAL

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the turn signal flashed two or three times and then stopped. In addition, the doors independently locked and unlocked, and the TPMS sensors were inoperable. The contact stated that when the failure occurred, the front headlights flashed off and came back on. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,050.

Mileage: 32,050

20260128EXTERIOR LIGHTING:HEADLIGHTS

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the turn signal flashed two or three times and then stopped. In addition, the doors independently locked and unlocked, and the TPMS sensors were inoperable. The contact stated that when the failure occurred, the front headlights flashed off and came back on. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,050.

Mileage: 32,050

20260128LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the turn signal flashed two or three times and then stopped. In addition, the doors independently locked and unlocked, and the TPMS sensors were inoperable. The contact stated that when the failure occurred, the front headlights flashed off and came back on. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,050.

Mileage: 32,050

20260121SERVICE BRAKES

My son was driving the car the Service Brake Assist message popped up on the screen, and the brake pedal went stiff. He was coming to a red light and had to swerve to the right to avoid hitting the cars in front of him as he had no brakes at this point. We had the vehicle towed to our house, had the vehicle looked at by our mechanic. The Diagnosis was the brake vacuum pump, part number #12684050 exploded. It is available for inspection, at this point we don't know if the metal pieces have fallen into the engine compartments and we would rather not replace the engine as well. We had contacted the Local Chevy Service dept. who said we can pay $1500.00 to for them to take apart the top of the engine to look for broken pieces, but the best option is to trade it in as soon as possible.

20260120ENGINE

Oil Consumption... loses 1 QT every 1000 miles driven... Car only has 28,000 miles driven on it...

Compare 2020ChevroletEquinox to Similar Vehicles

NHTSA Investigations 2 Open

View all investigations

Vehicle Safety Guides

Frequently Asked Questions

How many complaints does the 2020 Chevrolet Equinox have?
The 2020 Chevrolet Equinox has 416 NHTSA complaints, 35 crashes, 9 fires, 19 injuries, and 1 deaths reported.
What is the safety rating for the 2020 Chevrolet Equinox?
The 2020 Chevrolet Equinox received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2020 Chevrolet Equinox?
Yes, the 2020 Chevrolet Equinox has 4 recall(s). The most common affected component is POWER TRAIN:AUTOMATIC TRANSMISSION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 Chevrolet Equinox?
The most-complained component for the 2020 Chevrolet Equinox is SERVICE BRAKES with 80 complaints. Other frequently reported areas include ENGINE and FUEL/PROPULSION SYSTEM.
Is the 2020 Chevrolet Equinox safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2020 Chevrolet Equinox has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2020 Chevrolet Equinox; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.