Total Complaints
29 filings
CHEVROLET CHEVEROLET SS · model year
29 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2016CHEVROLETCHEVEROLET SS carries 29 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 CHEVEROLET SS is steering with 12 filings, followed by seat belts (6) and electrical system (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 57 investigation files overlapping the 2016 CHEVEROLET SS, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
29 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 12 |
| SEAT BELTS | 6 |
| ELECTRICAL SYSTEM | 4 |
| UNKNOWN OR OTHER | 2 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 2 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
| ENGINE | 1 |
| POWER TRAIN | 1 |
A few days ago I was heading home from work and sport mode automatically turned on and the âservice power steeringâ warning came on. Then the steering wheel stiffened up 2 times for a few seconds while I was driving. I looked into it and there was a recall before I purchased the vehicle and it was repaired also. But it is the same problem. I contacted the dealer ship but they said thereâs no warranty on recalls. I did purchase the car from a used car dealership and still paying it. Car still isnât running and seems like an expensive repair.
A few days ago I was heading home from work and sport mode automatically turned on and the âservice power steeringâ warning came on. Then the steering wheel stiffened up 2 times for a few seconds while I was driving. I looked into it and there was a recall before I purchased the vehicle and it was repaired also. But it is the same problem. I contacted the dealer ship but they said thereâs no warranty on recalls. I did purchase the car from a used car dealership and still paying it. Car still isnât running and seems like an expensive repair.
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil change
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil change
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil change
"service side detection system" and "park assist unavailable", are errors due to water intrusion to proximity sensors. In addition sensor modules are physically bulging and there was some corrosion on my passenger side harness connector and visible rust inside both modules' connectors. Errors are starting to affect other electrical system components and other errors are showing up like various electrical glitches like a pausing turn signal among other issues.
"service side detection system" and "park assist unavailable", are errors due to water intrusion to proximity sensors. In addition sensor modules are physically bulging and there was some corrosion on my passenger side harness connector and visible rust inside both modules' connectors. Errors are starting to affect other electrical system components and other errors are showing up like various electrical glitches like a pausing turn signal among other issues.
The driver information center is displaying "Service Side Detection System" alert. On the SS Forum this appears to be an increasingly popular problem with these cars
THE BLIND SPOT SENSOR STARTED NOT TO WORK SPORADICALLY STARTED NOT TO WORK AT 36,500 MILES. NOW THEY DON'T WORK AT ALL AND AT LEAST I AM NOTIFIED OF THIS TWO TO THREE TIMES EVERY USE OF THE VEHICLE. TALKED AND RESEARCHED THIS WHICH IS A COMMON ISSUE WITH GM CARS AND TRUCKS OF MY CARS VINTAGE. GM KNEW OF THE DESIGN ISSUE BEFORE THEY BUILT THE CAR BUT DIDN'T REPLACE IT.
Mileage: 36,500
THE LATEST RECALL ON CHEVY SS STEERING RACKS ( MANUFACTURER RECALL NO. : N192285350) STATES RACKS WITHOUT GOLD PLATED CONTACTS ARE UNSAFE AND GOLD PLATED CONTACTS STARTED WITH MODEL YEAR 2017 PRODUCTION. THIS INDICATES ALL MODEL YEAR 2016 SS SEDANS NEED THE STEERING RACK RECALLED AND REPLACED. MINE IS NOT LISTED ON THE RECALL AND A GM REPRESENTATIVE [XXX] ONLY CHECKED THE COMPUTER AND SAID, 'YOUR VIN IS NOT LISTED'. HE COULD NOT SAY THAT I HAD GOLD CONTACTS OR THAT MY STEERING RACK IS SOME HOW 'GOOD' WHEN ALL OTHER MODEL YEAR PRODUCTION IS COVERED BY THE RECALL. LIVING @ 7000 FT IN THE ROCKY MOUNTAINS A STEERING RACK FAILURE IS A SAFETY ISSUE ON CURVING MOUNTAIN ROADS. I WANT TO KNOW IS MY RECALL OMISSION AN ERROR OR DO I SOMEHOW HAVE A SAFE STEERING RACK AMONG 13,000 BAD RACKS ON 2016 CHEVY SS SEDANS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mileage: 55,000
I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH, AND AS I WAS GOING AROUND A LITTLE BEND THE STEERING WHEEL GOT SUPER HEAVY WHEN I LOST A LITTLE CONTROL AND THE MESSAGE DISPLAYED THAT THE POWER STEERING WAS HAVING AN ISSUE. WAS VERY UNSAFE AND WORRYING TO HAPPEN WHILE TRAVELING ON THE HIGHWAY.
Mileage: 67,244
SUBJECT: NHTSA CAMPAIGN NUMBER 17V-382 DEAR SIR/MADAM, I OWN A 2016 CHEVROLET SS, VIN 6G3F25RW6GLXXXXXX, ON WHICH THE POWER STEERING RECENTLY FAILED WHILE I WAS DRIVING THE CAR. I BECAME AWARE OF THE SUBJECT RECALL, 'LOSS OF ELECTRIC POWER STEERING ASSIST,' AND CONTACTED CHEVROLET'S CUSTOMER ASSISTANCE CENTER, WHO TOLD ME THAT MY VIN DID NOT FALL UNDER THE RECALL. THEY COULD NOT TELL ME WHAT VINS WERE INCLUDED IN THE RECALL. INSTEAD, THEY ISSUED ME A $100 VOUCHER TOWARD SERVICE. I TOOK THE CAR TO XXXXX CHEVROLET IN FORT WORTH WHO UPDATED SOME SOFTWARE, CHARGED ME $300 AND ADVISED THAT THE CAR DOES NOT FALL UNDER THE RECALL AND THAT REPLACING THE STEERING GEAR WILL COST ME $2500 IF THE UNIT FAILS AGAIN. THE POWER STEERING FAILED. CHEVROLET DID NOT FIX IT. THE DEALER SENT ME BACK OUT ON THE ROAD WITH A DEFECTIVE CAR, TELLING ME THAT WHEN IT FAILS AGAIN, SHOULD I SURVIVE AND BE ABLE TO BRING IT BACK TO THE DEALER, THAT THEY WILL FIX THEIR OWN DEFECT AND CHARGE ME $25
Mileage: 50,000
REAR VIEW CAMERA STOPPED WORKING. IN ORDER TO FIX THIS PROBLEM THE COMPLETE RADIO HAD TO BE REPLACED AS THE CAMERA PICTURE VIEW IS DISPLAYED ON THE RADIO SCREEN.THIS PROBLEM HAS BEEN HAPPENING ON MANY GM VEHICLES SINCE 2014.MINE WAS REPLACED AT DEALERSHIP AT A COST OF $1900.00
Mileage: 80,000
TL* THE CONTACT OWNS A 2016 CHEVROLET SS. WHILE REVERSING THE VEHICLE, THE RADIO SCREEN TURNED BLACK AND THERE WAS NO PICTURE DISPLAY FOR THE REAR CAMERA. THE VEHICLE WAS TAKEN TO DAVE WHITE CHEVROLET (5880 MONROE ST, SYLVANIA, OH 43560, (419) 885-4444) WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF*JB
Mileage: 80,000
TURNED ON CAR AND SERVICE POWER STEERING APPEARED ON THE DASH. DROVE CAR HOME WITH A STIFF STEER AND ALL. TURNED CAR OFF/ON AND ICON DISAPPEARED STEERING WAS BACK TO NORMAL.
Mileage: 80,000
I OWN A 2016 CHEVROLET SS SEDAN, THERE IS CURRENTLY A RECALL FOR THE POWER STEERING RACK DUE TO THE LOSS OF POWER STEERING AT RANDOM TIMES DUE TO THEIR CHOICE TO CUT COSTS IN THE INITIAL ASSEMBLY. MY VIN IS NOT LISTED ON THE RECALL, MY VEHICLE WAS MADE IN DECEMBER 2015, THE RECALLED PART WAS REMOVED FROM PRODUCTION IN APRIL OF 2016, I HAVE TRIED TO SOLVE THIS ISSUE IN HOUSE WITH GM, I HAVE HAD MY VEHICLE INSPECTED AT MY LOCAL CHEVROLET DEALERSHIP AS REQUESTED BY GM'S RECALL DEPARTMENT. I HAVE EXPLAINED MY SITUATION TOO MANY TIMES TO THEM, THIS IS MY ONLY VEHICLE AND IS VERY DANGEROUS TO DRIVE ON A DAILY BASIS, NOW THAT I HAVE HAD MY CAR INSPECTED AND THE DEALERSHIP SERVICE CENTER AGREES WITH ME THAT THE PART IS DEFECTIVE AND MY CAR NEEDS THE RECALL, I HAD TO CONTACT GM AGAIN, THEY WEREN'T GOING TO CALL ME, I HAD TO EXPLAIN THE WHOLE SITUATION TO THE SAME PERSON I'VE BEEN TALKING TO. THEN TOLD ME HE WILL CALL ME IN A WEEK WITH AN UPDATE. GM HAS LEFT OUT MULTIPLE SS SEDANS FROM THIS RECA
Mileage: 37,000
POWER STEARING FAILURE SEE SERVICE BULLETIN 17-H-009. CAR WAS IN MOTION AND A SERIOUS SAFETY CONCERN. GM SAYS NOT PART OF RECALL BUT MY CAR IS IN WITHIN THE POPULATION BUILD DATES
Mileage: 40,200
POWER STEERING FAILED WHILE DRIVING. THIS CONDITION HAS BEEN PREVIOUSLY IDENTIFIED BY GM AND PARTIALLY RECALLED UNDER RECALL 17-248 FOR 2014-2016 CHEVROLET SS SEDANS. AS OUTLINED IN NHTSA REPORT # 17V-382 PART# 92280375 IS THE BAD COMPONENT PART#. I HAVE ATTACHED A PHOTO TAKEN BY THE DEALER WHO COMPLETED THE REPAIRS OF THE BAD PART ON MY VEHICLE. THIS IS THE SAME BAD COMPONENT PART # THAT WAS ALSO RECALLED ON ALL CAPRICE POLICE PURSUIT VEHICLES WITH MANUFACTURER RECALL # 22010 AND OUTLINED IN NHTSA REPORT 16V-160. GM HAS FAILED TO ADEQUATELY ADDRESS THE ISSUE BY KNOWINGLY STILL HAVING VEHICLES WITH BAD COMPONENTS ON THE ROAD ENDANGERING THE SAFETY OF THE SS OWNERS NOT COVERED UNDER THE RECALL AS WELL AS OTHER MOTORIST. A SEARCH OF THE AUTO ENTHUSIATS WEBSITE SHOWS SEVERAL MENTIONS OF SS SEDANS IN THE 2014-2016 MODEL YEAR RANGE EQUIPPED WITH THE BAD PARTS NOT COVERED BY THE RECALL SO THIS POTENTIAL FAILURE IS NOT LIMITED IN SCOPE. I HAVE INFORMED GM OF THIS ISSUE AND THEY REFUSE TO TAKE
Mileage: 49,000
MY VEHICLE RECENTLY EXPERIENCED AN ELECTRONIC POWER STEERING FAILURE WHILE DRIVING. THE VEHICLE BECAME SIGNIFICANTLY DIFFICULT TO STEER AND I WAS FORTUNATELY TRAVELING IN A STRAIGHT LINE AND AT A SLOW SPEED. IF I HAD BEEN TRAVELING AT HIGHWAY SPEEDS AND IN A CORNER THE SUDDENNESS OF THE EVENT COULD HAVE QUITE POSSIBLY BEEN CATASTROPHIC. THE VEHICLE HAS 49K MILES AND I HAVE OWNED THE VEHICLE SINCE NEW FOR APPROXIMATELY 25 MONTHS. THIS SAME VEHICLE WAS HELD BY CHEVROLET FOR ABOUT 90 DAYS FOR A QC HOLD FOR REASONS THAT WERE UNDISCLOSED PRIOR TO TAKING DELIVERY SO I HAVE NO IDEA IF THE VEHICLE HAD BEEN DAMAGED IN SHIPMENT SOMEHOW. THIS SUDDEN FAILURE SEEMS TO BE THE SAME FAILURE AND REQUIRES THE REPLACEMENT OF THE EXACT SAME PARTS THAT CHEVROLET HAS ALREADY ISSUED A RECALL FOR CONCERNING 2014-2016 VEHICLES OF THE SAME MODEL. HOWEVER, MY VEHICLE IS INEXPLICABLY NOT COVERED BY THE CURRENT RECALL. RECALL #17248. IT SEEMS TO ME THAT CHEVROLET IS AWARE OF RECURRENT FAILURES WITH THE ELECT
Mileage: 49,000
WHEN DRIVING THE POWER STEERING GOES OUT. I SHUT THE CAR OFF AND WAIT A MINUTE AND RESTART CAR AND THE POWER STEERING WORKS AGAIN.
Mileage: 5
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.