2014 CHEVROLET CHEVEROLET SS

The following safety recall was for the same model years and equipment as my 2014 Chevrolet SS for failed detection systems due to water intrusion. GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Date: April 2, 2019 Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion 2013 - 2016 Chevrolet Cruze 2014 - 2015 Chevrolet Impala 2013 - 2017 GMC Acadia Equipped with Side Active Safety-Obstacle Detection Enhanced To: All General Motors Dealers General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Customer Letter Mailing The customer letter mailing will begin on April 19, 2019. Global Warranty Management (GWM) The Investigate Vehicle History (IVH) screen in the GWM system will be updated April 2, 2019. A list of involved vehicles is attached to this message. Please hold all warranty transactions until IVH has bee

The following safety recall was for the same model years and equipment as my 2014 Chevrolet SS for failed detection systems due to water intrusion. GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Date: April 2, 2019 Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion 2013 - 2016 Chevrolet Cruze 2014 - 2015 Chevrolet Impala 2013 - 2017 GMC Acadia Equipped with Side Active Safety-Obstacle Detection Enhanced To: All General Motors Dealers General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Customer Letter Mailing The customer letter mailing will begin on April 19, 2019. Global Warranty Management (GWM) The Investigate Vehicle History (IVH) screen in the GWM system will be updated April 2, 2019. A list of involved vehicles is attached to this message. Please hold all warranty transactions until IVH has bee

The following safety recall was for the same model years and equipment as my 2014 Chevrolet SS for failed detection systems due to water intrusion. GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Date: April 2, 2019 Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion 2013 - 2016 Chevrolet Cruze 2014 - 2015 Chevrolet Impala 2013 - 2017 GMC Acadia Equipped with Side Active Safety-Obstacle Detection Enhanced To: All General Motors Dealers General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Customer Letter Mailing The customer letter mailing will begin on April 19, 2019. Global Warranty Management (GWM) The Investigate Vehicle History (IVH) screen in the GWM system will be updated April 2, 2019. A list of involved vehicles is attached to this message. Please hold all warranty transactions until IVH has bee

The contact owns a 2014 Chevrolet SS. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The contact also stated that an insurance claim was denied due to potential mileage roll back. The manufacturer was not notified of the failure. The failure mileage was 159,000. The VIN was not available.

Mileage: 159,000

Unknown

Unknown

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The contact owns a 2014 Chevrolet SS. The contact stated while driving approximately 15 MPH, the vehicle made an abnormal sound, and the steering wheel became difficult to turn. The contact stated that the traffic control indicator and the check engine warning lights were illuminated. The "Service Power Steering - Drive with Care" message was displayed on the instrument panel. The contact researched and was made aware of the NHTSA Campaign Number: 19V801000 (Steering); however, the VIN was not included. The vehicle was drivable and was towed to the place of residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

Lost steering assist while turning left at intersection, steering wheel became very hard to turn. Warning message displayed on dash indicating steering malfunction. Assist returned a few seconds later.

The ONstar module has very high idle power drain. As a result of this, my car battery died when not driven for a week, regardless of the condition/age of the battery. This has occured consistently since I bought the car new and has left me stranded on multiple occasions. This problem has been addressed in the 2015 model years of my car but the recall never applied to my 2014 car, which has the exact same battery drain issue (see SB-10057076-5170 and bulletin no. 14395). I just want the manufacturer to address this so I can get my car fixed without paying a ridiculous price.

Lost electric steering. Dealer said that repair had been completed and that it was my responsibility to pay for repair even though there is a recall for this issue.

Random SRS deployment under normal wet driving conditions

Random SRS deployment under normal wet driving conditions

I was driving on the highway when it was snowing. And my service power steering light came on. And the steering got hard and I was on a curve so I went off the road because I could not control the vehicle since it was so instant. I got out of the center median and drove it home. Come to find out there was a recall for it I don't think it was properly done.

The contact's client owns a 2014 Chevrolet SS. The contact stated that while his client was driving at various speeds, the power steering assist failed to operate as needed. The contact was not certain if a warning light was illuminated. The contact's client then received a recall notice for NHTSA Campaign Number: 17V382000 (Steering) and the vehicle was taken to the dealer for service. Upon return of the vehicle, the failure persisted, and the vehicle was taken to the independent mechanic. Upon inspection of the vehicle, the contact discovered that the vehicle was not repaired under recall. The contact then notified the manufacturer of the failure and they had offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

My seatbelt cable broke on 8/9/2021. I put the belt on and as I was adjusting the belts, the belt/cable that is attached to the floor by driver side door broke. I took it to the Chevrolet dealership to get it fixed and I did see that there was a recall on my model, but my VIN wasn’t listed so the dealership was gonna charge me for the repair. My car has the same issue with the recall but they wanted to charge me to get it fixed even though it was a safety issue! It’s not my fault that the cable broke! It’s Chevrolets’! (NHTSA Recall 16V518) So I’ve been driving without a seatbelt now for 8 days. The dealership didn’t even sound concerned that I could have gone thru my windshield if I were in a wreck! Yes, they actually let me leave the dealership without a seatbelt! No more Chevrolets for me!

I was in the driver seat. I put my seatbelt on and adjusted the belts and pulled the whole seatbelt out!. I had to drive home without a seatbelt. Pretty scary.

I WAS ABSOLUTELY HORRIFIED TODAY WHEN I GOT INTO MY 2014 CHEVROLET SS AND THE SEATBELT DETACHED FROM ITS ANCHOR POINT IN MY HAND WITHOUT ANY WARNING. FROM THE ATTACHED PICTURES, YOU CAN CLEARLY SEE HOW FORTUNATE I AM TO BE ALIVE. THIS HAS BEEN MY FAMILY CAR FOR THE PAST FIVE YEARS, AND JUST THE MERE THOUGHT THAT I HAVE BEEN PUTTING MY FAMILY'S LIFE AT RISK IN THIS CAR IS VERY UPSETTING. I AM DILIGENT WITH ALL MAINTENANCE AND SAFETY RECALLS. FROM THE ATTACHED SERVICE INVOICE YOU CAN SEE THAT I BROUGHT MY CAR TO MUZI CHEVROLET IN NEEDHAM, MA ON 12/27/2016 TO HAVE SERVICE CAMPAIGN 15822 PERFORMED TO REPLACE POTENTIALLY FAULTY SEATBELT ANCHOR CABLES. BECAUSE SAFETY SHOULD ALWAYS BE PARAMOUNT, I ACTED ON THIS VERY SERIOUS RECALL IMMEDIATELY, BUT I AM NOW LEFT WONDERING WHETHER THE SEAT BELT WAS REPLACED WITH AN UPDATED FAULTY PART, OR IF THE RECALL WAS EVER PERFORMED AT ALL. I AM THE FIRST OWNER OF THIS 2014 SS, AND WAS THE FIRST OWNER OF A PONTIAC G8 GT FOR 5 YEARS BEFORE T

Mileage: 35,000

VEHICLE HAS LOSE OF POWER STEERING DURING NORMAL DRIVING CONDITIONS. THE VEHICLES STEERING BECOMES EXTREMELY DIFFICULT AND DANGEROUS TO DRIVE. THE VEHICLE WAS TAKEN TO THE CHEVROLET DEALERSHIP AND INSPECTED. THE STEERING GEAR ASSEMBLY REQUIRES REPLACEMENT PER CHEVROLET DEALERSHIP. THE VEHICLE STEERING GEAR ASSEMBLY WAS INSPECTED BEFORE AND WAS NOT REPLACED ON PREVIOUS POWER STEERING RECALL. THE VEHICLE IS NOT LABELED AS PART OF THE CURRENT 2019 AND 2020 CHEVROLET SS RECALLS, ALTHOUGH THE VEHICLE IS HAVING THE EXACT IDENTICAL POWER STEERING PROBLEMS. DEALERSHIP HAS STATED THAT THE REPAIR WILL BE $2800.00. VEHICLE HAS NOT BEEN REPAIRED. THIS CHEVROLET SS AND SHOULD BE ADDED TO RECALL NOTICE THE PRIOR RECALLS DID NOT REPAIR OR FIX THE PROBLEM WITH THE ELECTRIC STEERING ASSEMBLY. I HAVE DRIVEN THIS VEHICLE DURING HIGHWAY DRIVING AND THE POWER STEERING HAS TURNED OFF AND ALMOST CRASHED THE VEHICLE SINCE THIS STEERING PROBLEM BEGAN. VEHICLE IS A 60K MILES ISSUES BEGAN AT 40/50 AND NOW 60 K M

Mileage: 60,000

TL* THE CONTACT OWNS A 2014 CHEVROLET SS. THE CONTACT STATED THAT THE POWER STEERING FAILED. HEALEY CHEVROLET BUICK (5216 NY-17M, NEW HAMPTON, NY 10958, (845) 360-9821) STATED THAT THE FAILURE CODES MATCHED THE UNKNOWN RECALL REPAIRS THAT WERE COMPLETED BY THE PREVIOUS OWNER A YEAR AGO. THE WARRANTY PERIOD FOR THE RECALL REPAIR EXPIRED; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER STATED THAT THE FAILURE CODES DID NOT MATCH UP WITH THE PREVIOUS RECALL REPAIR AND THE CONTACT WOULD HAVE TO PAY. THE MANUFACTURER AND THE DEALER CONTRADICTED EACH OTHER. THE MANUFACTURER OFFER TO PAY FOR 40% OF THE REPAIR COSTS, WHICH WAS ESTIMATED AT $1,800. IN ADDITION, THE CONTACT BELIEVED FREON WAS LEAKING FROM THE AIR CONDITIONER. THE DEALER AND MANUFACTURER REFUSED TO INSPECT THE VEHICLE. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT A CASE MANAGER WOULD CALL BACK. THE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000