CADILLAC XTS · model year

2016 CADILLAC XTS

25 NHTSA complaints, 1 crash report for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2016CADILLACXTS carries 25 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 XTS is electrical system with 7 filings, followed by unknown or other (5) and fuel/propulsion system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 10 investigation files overlapping the 2016 XTS, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

25
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
2016 CADILLAC XTS — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2016 CADILLAC XTS. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

25 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM7
UNKNOWN OR OTHER5
FUEL/PROPULSION SYSTEM2
SEAT BELTS2
WHEELS2
STRUCTURE:BODY1
TIRES:SIDEWALL1
ENGINE1
POWER TRAIN1
AIR BAGS1
SUSPENSION1
STEERING1

Recent Complaints

20250120SUSPENSION

Stabilitrak light comes on that also causes the engine light to come on. The vehicle self-accelerate while in park and did again when in drive. Can not tell you how fast the Rpm accelerated due to panic that the vehicle was self-accelerating but it didn’t last long. Really quick and it went back to normal idling. Vehicle is scheduled for inspection today 1/20/25 at Classic Cadillac Atlanta. No warnings were given, lights(stabiltrak) just came on. Also the suspension rides very low. It feels like there are no shocks either front or rear.

20250120ELECTRICAL SYSTEM

Stabilitrak light comes on that also causes the engine light to come on. The vehicle self-accelerate while in park and did again when in drive. Can not tell you how fast the Rpm accelerated due to panic that the vehicle was self-accelerating but it didn’t last long. Really quick and it went back to normal idling. Vehicle is scheduled for inspection today 1/20/25 at Classic Cadillac Atlanta. No warnings were given, lights(stabiltrak) just came on. Also the suspension rides very low. It feels like there are no shocks either front or rear.

20250120STEERING

Stabilitrak light comes on that also causes the engine light to come on. The vehicle self-accelerate while in park and did again when in drive. Can not tell you how fast the Rpm accelerated due to panic that the vehicle was self-accelerating but it didn’t last long. Really quick and it went back to normal idling. Vehicle is scheduled for inspection today 1/20/25 at Classic Cadillac Atlanta. No warnings were given, lights(stabiltrak) just came on. Also the suspension rides very low. It feels like there are no shocks either front or rear.

20240823ELECTRICAL SYSTEM

Screen completely unresponsive and delaminated

20240628WHEELS

I was forced onto the shoulder of the interstate by a vehicle that came into my lane. As I went onto the shoulder, I hit a pothole (there were several), and it split my factory rim in half, damaging my tire, also. It took me several days to find a reasonably priced replacement factory wheel as I could not afford $900 to replace one wheel that should have been able to withstand a pothole on the side of the road. I had to pay $215 for a wheel from a company in Wisconsin that had to ship it to me. and it is a used wheel that has a lot of curb rash, damages to it, so who knows how long it will withstand daily driving. I had to buy a new tire for $115 and wait for that to be shipped so I could pick up. Then I had to pay to have the tire put on the wheel and balanced. This also left me on the side of the road for four hours waiting for a tow truck which was very dangerous. Which my insurance only paid partial because of the distance that I was to my home. They charged me an additional $40

20231214AIR BAGS

The contact owns a 2016 Cadillac XTS. The contact stated that the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the seat belt was the cause of the air bag warning light being illuminated. The vehicle was taken to another independent mechanic, who stated that the system needed to be reset. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 44,000.

Mileage: 44,000

20230630UNKNOWN OR OTHER

The screen on the Cadillac CUE system has cracked/spidered and now has become a serious safety issue. You have to continuously fumbled around pressing buttons while driving. I have contacted GM numerous times and have gotten the run around. I understand that there are a few class action lawsuits still ongoing over this safety issue. Is the NHTSA looking into this problem?

20230625FUEL/PROPULSION SYSTEM

when You fill up the car. gas leaks to the ground. I culd smell the fumes coming out of my home heater vents in My bedroom. I went to the garage and the fumes were very strong. I open both garage doors a nd the man door. then worried about a explosion,Gas water heater is in the garaaage. But I got into the car and drove it out to the driveway! I bought the used car from Cathedral city Lexus dealer. 5-9-2023. the filled up the car for Me and I smelled gas. I just assumed that the spilled some...5-19-2023 I filled it up again at Costco, and that night I smelled thee fumes.I took the car to the shop a they said it had to be replaced. We are now waiting for the new Gas tank to arrive. Aut shop Claims it can't be repaired. I can and will bring the old gas tank Home....for You inspection.

20230619UNKNOWN OR OTHER

Spider cracks in CUE system not allowing visibility during reverse, safety concern.

20230323UNKNOWN OR OTHER

Transmission issues. In Virginia in addition to other states with same issues. Judge IN Michigan order class action suit to go forward against GM. Virginia cars should added to the list of other 26 states identified by the court.

20220731POWER TRAIN

Catalytic converter cracked creating exhaust leak into engine compartment. The converter has been replaced 3 times in 75,000 miles for this defect. The latest replacement has now failed and is leaking exhaust necessitating a fourth replacement. Replacements to date: 1) March 12, 2016 2) March 8, 2019 3) March 21, 2021 4) July 25, 2022, not yet replaced

20220701ELECTRICAL SYSTEM

Hazard lights go on automatically while driving. This creates a huge safety issue, especially when driving in high traffic areas as other drivers may mistake Hazard Lights as turn signals. I brought my vehicle in to a Cadillac dealership in December of 2020 to replace the Hazard Light switch. They replaced it with OEM parts, and the issue started happening again in April of 2022. The Hazard Lights will also engage when the vehicle is not running, so this discharges the battery to the point you need to buy a new one. Cadillac needs provide customers with safer Hazard Switches. This is the second time within 2.5 years the Hazard Lights need to be replaced.

20220228ENGINE

When turning to the right the vehicle sometimes will completely shut off in the turn. This is an intermittent issue, but when it happens it shocks you. When the vehicle does this it drives you into on coming traffic. You have to stop the vehicle, put it in park to restart, once this is done you have to go through a reset mode shown on dash.

20220228ELECTRICAL SYSTEM

When turning to the right the vehicle sometimes will completely shut off in the turn. This is an intermittent issue, but when it happens it shocks you. When the vehicle does this it drives you into on coming traffic. You have to stop the vehicle, put it in park to restart, once this is done you have to go through a reset mode shown on dash.

20210920TIRES:SIDEWALL

The contact owns a 2016 Cadillac XTS equipped with Vogue Tires, Tire Line: Signature V, Tire Size: 245/40/R20, DOT Number: (Unknown). While driving 35 MPH, the rear passenger’s side tire experienced a blowout. The contact stated that prior to the failure, a mechanic informed her that all four of the tires appeared to have splits in the sidewalls of each of the tires. The contact believed that it was the cause of the tire failure. The vehicle was left on the side of the road and the contact was picked up. The tire was not replaced. The tire failure mileage was unknown. The vehicle failure mileage was approximately 54,000. The VIN was not available.

Mileage: 54,000

20210903WHEELS

20-inch aluminum alloys wheels are all bent. I purchased this vehicle from a dealer near Lansing, Michigan. Upon test driving there were 2 wheels low on air. The dealer inspected the wheels and assured me they were fine. Once I got home I took the car to a local dealer who confirmed that all 4 rims were bent. This was also confirmed by the local tire shop. 4 rims for the vehicle were almost $[XXX], which also had a 3-4 month back order. The dealer and tire shop confirmed that bent 20” rims are a major problem for GM and aftermarket wheels were the only option if I did not want to wait months. I contacted the previous owner of the vehicle (they left their registration under the car seat) and they confirmed they had the same issue. The previous owner was told It was tires, and after purchasing 4 new tires (The same model as came from the factory) the problem persisted. Rather than purchase e new rims on top of the $1500 in tires, the previous owner chose to trade the vehicle.

20210830UNKNOWN OR OTHER

I came out to my car last year in the summer and my screen was shattered in the corner it has gotten worse and not I can not even use the touch screen any longer.

20200710ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2016 CADILLAC XTS. THE CONTACT STATED THAT A CRACK DEVELOPED ON THE RADIO HOME SCREEN. DUE TO THE CRACK, THE SCREEN WAS INOPERABLE. THE CONTACT REACHED OUT TO LES STANFORD CADILLAC (21730 MICHIGAN AVE, DEARBORN, MI 48124) AND WAS INFORMED THAT THE VEHICLE NEEDED TO BE INSPECTED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

20191001STRUCTURE:BODY

WATER IS ENTERING THE TRUNK WHERE THE SPARE TIRE IS LOCATED. IT HAPPENS WHEN IT RAIN AND WHEN THE VEHICLE IS WASHED. I CANNOT DETERMINE WHERE THE WATER IS ENTERING THE VEHICLE. THE TRUNK FLOOR DOES NOT GET WET. ONLY GET WET IN THE SPARE TIRE AREA UNDER THE TRUNK FLOOR

Mileage: 48,000

20181216ELECTRICAL SYSTEM

FOR THE PAST 3-4 WEEKS WHILE DRIVING, THE CUE SYSTEM WILL START TO BEEP, CHANGE PRE-SET RADIO CHANNELS AND THE SCREEN WILL FREEZE UP. THE BEEPING STILL CONTINUES. AFTER A SHORT PERIOD AFTER TURNING THE VEHICLE OFF IT IS FINE BUT BEGINS THE SAME SYMPTOMS AFTER ABOUT 5-10 MINUTES OF DRIVING. I BROUGHT THE CAR TO THE DEALER WHERE THEY MADE IT APPEAR THAT THEY HAD LITTLE OR NO KNOWLEDGE OF ANY PROBLEMS. I INFORMED THEM I'VE BEEN IN THE AUTO REPAIR BUSINESS AND AM VERY FAMILIAR WITH ALL THE CUE COMPLAINTS. THE CAR WAS KEPT FOR 4 DAYS AND THEN I PICKED IT UP. I WAS TOLD IT WAS A SIMPLE SOFTWARE UPDATE WHICH I REPLIED TO THE SERVICE ADVISOR THAT I DIDN'T THINK SO. (I GUESS MY EXPERIENCE IN BUSINESS MEANS NOTHING!). I DROVE AWAY ONLY TO HAVE THE SAME ISSUE AFTER ABOUT 5-10 MINUTES OF DRIVING. IT TOOK 2 WEEKS TO OBTAIN ANOTHER APPOINTMENT AT THE DEALER. I ASKED IF THEY HAVE THE PART AND WAS TOLD THAT THE PART WAS A SPECIAL ORDER, BLAH, BLAH, BLAH... BUT WHAT CAUGHT MY ATTENTION

Mileage: 9,100

Compare 2016CADILLACXTS to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2016 CADILLAC XTS have?
The 2016 CADILLAC XTS has 25 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2016 CADILLAC XTS?
The 2016 CADILLAC XTS received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
What are the most common problems with the 2016 CADILLAC XTS?
The most-complained component for the 2016 CADILLAC XTS is ELECTRICAL SYSTEM with 7 complaints. Other frequently reported areas include UNKNOWN OR OTHER and FUEL/PROPULSION SYSTEM.
Is the 2016 CADILLAC XTS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2016 CADILLAC XTS has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.