CADILLAC XTS · model year

2014 CADILLAC XTS

70 NHTSA complaints, 4 crash reports, and 4 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2014CADILLACXTS carries 70 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 5 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 XTS is electrical system with 13 filings, followed by suspension (10) and unknown or other (9). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 10 investigation files overlapping the 2014 XTS, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

70
Complaints
4
Crashes
5
Fires
1
Injuries
0
Deaths
2014 CADILLAC XTS — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2014 CADILLAC XTS. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

70 filings

Crashes Reported

4 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM13
SUSPENSION10
UNKNOWN OR OTHER9
SERVICE BRAKES4
STEERING4
AIR BAGS3
STRUCTURE2
SERVICE BRAKES, HYDRAULIC2
ENGINE2
ELECTRONIC STABILITY CONTROL (ESC)2
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR2
VEHICLE SPEED CONTROL1
ENGINE AND ENGINE COOLING1
FUEL/PROPULSION SYSTEM1
POWER TRAIN1

Recalls (4)

14V51800028/08/2014

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic m

14V11600017/03/2014

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.

14V54100009/09/2014

PARKING BRAKE

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actu

14V40900002/07/2014

STEERING

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.

Recent Complaints

20251107EQUIPMENT:ELECTRICAL:INFOTAINMENT

The contact owns a 2014 Cadillac XTS. The contact stated while parked and occupied in the vehicle, attempting to start the vehicle infotainment system displays a black screen and glitched. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact mention the failure has occurred on two different occasions. The manufacture was notified of the failure and they informed him that he will have to pay out of pocket for the cost of the repair. The approximate failure mileage was 122,000.

Mileage: 122,000

20250824SERVICE BRAKES

My back brakes have locked up on me while going 65 miles a hour. It was smoking bad when I had to get back home.

20250824FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My back brakes have locked up on me while going 65 miles a hour. It was smoking bad when I had to get back home.

20250804PARKING BRAKE

The contact owns a 2014 Cadillac XTS. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact slowly drove the vehicle to the residence five streets away. The contact exited the vehicle and performed an inspection of the vehicle. Upon inspecting the vehicle, the contact noticed that the front passenger’s side rotor was red-hot. The contact poured water on the rotor and steam filled the air. A mobile mechanic was contacted, and the vehicle was diagnosed with a seized brake chamber. The contact was informed that the electric parking brake needed to be replaced with an unknown part. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 14V541000 (Parking Brake); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The manufacturer confirmed that the recall repair was performed in September 2014 on the v

Mileage: 166,000

20250713TIRES:SIDEWALL

Cracking on the white walls & splitting on the gold line wall I purchased the tires new (thinking) they was new with a warranty from discount tire witch they were new not used but already two years old & when I took them back to discount tire they said they was discontinued and they had took just a deduction off the tires with a warranty and it was just like buying some new ones I ask the salesman what's the point of the warranty he don't know or help I couldn't afford to pay for some new ones & I have to make it to work and than the other one did the same I reached out to the manufacturer and send him pictures and the receipt just a run around I had just replaced them again & the date is from 2022 it's 2025 please hold them accountable thanks in advance contact me @ [XXX] please INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20250618SERVICE BRAKES

Light come dash board stabilitrak light light for master break steering it has been in many wrecks and they sold it to me it keeps going sometimes when you hit the breaks jump’s stuffers the drivers seat goes all the way back when you get out off car

20250618SUSPENSION

Light come dash board stabilitrak light light for master break steering it has been in many wrecks and they sold it to me it keeps going sometimes when you hit the breaks jump’s stuffers the drivers seat goes all the way back when you get out off car

20250618UNKNOWN OR OTHER

Light come dash board stabilitrak light light for master break steering it has been in many wrecks and they sold it to me it keeps going sometimes when you hit the breaks jump’s stuffers the drivers seat goes all the way back when you get out off car

20250603BACK OVER PREVENTION

The contact owns a 2014 Cadillac XTS. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display a rearview image. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V709000 (Back Over Prevention); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Mileage: 80,000

20250219ELECTRICAL SYSTEM

The contact owns a 2014 Cadillac XTS. The contact stated while the vehicle was parked, the hazard lights unintendedly illuminated, and all the doors failed to unlock as needed. There were no warning lights illuminated. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,200.

Mileage: 40,200

20250219LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Cadillac XTS. The contact stated while the vehicle was parked, the hazard lights unintendedly illuminated, and all the doors failed to unlock as needed. There were no warning lights illuminated. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,200.

Mileage: 40,200

20241106SEAT BELTS

The steel cable coming from the floor anchor to the seatbelt has frayed and broken off from normal use. The problem was not noticed until the day before it completely detached. We purchased the car in May of 2015.

20241025ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2014 Cadillac XTS. The contact stated that while his son and wife were driving back to the residence at an undisclosed speed, there was a loud sound coming from the rear of the vehicle. The contact’s son pulled over to inspect the vehicle. The contact’s son called and asked for assistance. After the contact arrived on the scene and inspected the vehicle, the contact became aware that there was a crack on the narrow flange of the catalytic converter. The contact started the vehicle and saw that the check engine warning light was illuminated, and there was an abnormally loud sound coming from the exhaust system. The vehicle was taken to an independent mechanic where the vehicle inspected; however, the vehicle was not diagnosed. The contact was informed that the catalytic converter had a massive crack and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,208.

Mileage: 82,208

20230711ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2014 Cadillac XTS. The contact stated that while driving approximately 70 MPH, there was an abnormally loud sound coming from the engine. The contact stated exhaust started entering the cabin of the vehicle through the vents before the vehicle started losing motive power. The vehicle was driven to the residence and parked. The contact later discovered that the front catalytic converter had separated from the exhaust manifold and was touching the radiator fan. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed of an unknown TSB related to the failure. The failure mileage was 84,000. The contact stated that there was no deterioration found to explain the cause of the failure.

Mileage: 84,000

20220706UNKNOWN OR OTHER

The Cue screen in my car is cracking for the 2nd time. I have contacted GM/Cadillac without a resolution. I see online that there have been two class action suits due to the fact the Company was/is aware of the flaw and have not issued a recall. In addition, they are replacing the Cue screen (at owner's expense) with the same flawed design. Thus subsequent issues.

20220215SUSPENSION

I was driving north on I-65 traveling about 65mph and the Rear Air Suspension failed and dropped to the point the tires were about 1 inch (2.54 cm) from the finder wells. I lost control of the car, the rear end was bouncing, almost causing me to crash. Not only that, but I had to drive it home with the hazards on, while driving on I-65, people passing me at 70mph. Cadillac knows about this fault and refuses to fix it. They want to charge you $1,000 plus to replace the entire system. My Cadillac was just at the dealership about 8 days prior to this incident for mileage scheduled maintenance, in which the suspension is one of the things they were supposed to have checked out. Someone if they haven't already is going to get killed when this happens. There is no warning.

20220215STEERING

I was driving north on I-65 traveling about 65mph and the Rear Air Suspension failed and dropped to the point the tires were about 1 inch (2.54 cm) from the finder wells. I lost control of the car, the rear end was bouncing, almost causing me to crash. Not only that, but I had to drive it home with the hazards on, while driving on I-65, people passing me at 70mph. Cadillac knows about this fault and refuses to fix it. They want to charge you $1,000 plus to replace the entire system. My Cadillac was just at the dealership about 8 days prior to this incident for mileage scheduled maintenance, in which the suspension is one of the things they were supposed to have checked out. Someone if they haven't already is going to get killed when this happens. There is no warning.

20220119SUSPENSION

Rear air suspension gave out while driving and will not air/raise back up. Air springs and suspension compressor are working but the car still will not rise. Very dangerous. This is a common problem with these car but Cadillac won’t acknowledge.

20211004SUSPENSION

The contact owns a 2014 Cadillac XTS. The contact had taken the vehicle to a dealer for a routine maintenance checkup. Upon inspection of the vehicle, the mechanic discovered that the drive shaft had disconnected from the rear differential and needed to be replaced. The contact was then given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 98,000.

Mileage: 98,000

20201123ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 CADILLAC XTS. THE CONTACT STATED THE NAVIGATION SCREEN HAD SPIDER WAS FRACTURED AND FAILED TO RESPOND WHEN TOUCHED. THE VEHICLE WAS TAKEN TO OCEAN CADILLAC (17800 IPCO RD, MIAMI, FL 33162, (786) 474-3084) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE TOUCH SCREEN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED A VOUCHER. THE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

Compare 2014CADILLACXTS to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2014 CADILLAC XTS have?
The 2014 CADILLAC XTS has 70 NHTSA complaints, 4 crashes, 5 fires, 1 injuries, and 0 deaths reported.
What is the safety rating for the 2014 CADILLAC XTS?
The 2014 CADILLAC XTS received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2014 CADILLAC XTS?
Yes, the 2014 CADILLAC XTS has 4 recall(s). The most common affected component is AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2014 CADILLAC XTS?
The most-complained component for the 2014 CADILLAC XTS is ELECTRICAL SYSTEM with 13 complaints. Other frequently reported areas include SUSPENSION and UNKNOWN OR OTHER.
Is the 2014 CADILLAC XTS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2014 CADILLAC XTS has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.