Total Complaints
4 filings
CADILLAC XT5 · model year
2025 CADILLAC XT5
4 NHTSA complaints, 3 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2025CADILLACXT5 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 9 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 XT5 is engine with 1 filings, followed by forward collision avoidance: automatic emergency braking (1) and forward collision avoidance: warnings (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 10 investigation files overlapping the 2025 XT5, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
4
Complaints
3
Crashes
0
Fires
9
Injuries
0
Deaths
- Front Crash 5.0 ★
- Side Crash 5.0 ★
- Rollover 4.0 ★
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 — Top NCAP rating
· Front: 5/5
· Side: 5/5
· Rollover: 4/5
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| UNKNOWN OR OTHER | 1 |
Recalls (1)
24V45900020/06/2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor
Recent Complaints
20250921UNKNOWN OR OTHER
Rearview camera has perfect image when I put in reverse inside my garage but as soom as I exit the garage into sunlight, the image on the screen goes so dark you don't have a rear view for 18 to 20 seconds and by that time I am in the street. The dealer and Cadillac say this is normal. I have owned may GM vehicles and know this is not correct and dangerous
20250612CrashENGINE
purchased 2024 XT5 brand new less than 6,000 miles SES light on..dealer states part failure w/transmission snap ring-traded vehicle for 2025 XT5. At 5,464 miles SES light comes on-another internal transmission part failure this time control valve body needed to be replaced. The control valve body is currently being recalled in the Cadillac CT5 but GM has not acknowledged issues with the control valve body on the XT5. After leaving the dealership after being serviced for a control valve body replacement I was involved in an accident 79 miles later/none of the safety features on this $60,000 vehicle engaged⦠no emergency braking⦠no vibration of seatâ¦. no audible or visual alert stating approaching the vehicle to closely-NOTHING!
20250612CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
purchased 2024 XT5 brand new less than 6,000 miles SES light on..dealer states part failure w/transmission snap ring-traded vehicle for 2025 XT5. At 5,464 miles SES light comes on-another internal transmission part failure this time control valve body needed to be replaced. The control valve body is currently being recalled in the Cadillac CT5 but GM has not acknowledged issues with the control valve body on the XT5. After leaving the dealership after being serviced for a control valve body replacement I was involved in an accident 79 miles later/none of the safety features on this $60,000 vehicle engaged⦠no emergency braking⦠no vibration of seatâ¦. no audible or visual alert stating approaching the vehicle to closely-NOTHING!
20250612CrashFORWARD COLLISION AVOIDANCE: WARNINGS
purchased 2024 XT5 brand new less than 6,000 miles SES light on..dealer states part failure w/transmission snap ring-traded vehicle for 2025 XT5. At 5,464 miles SES light comes on-another internal transmission part failure this time control valve body needed to be replaced. The control valve body is currently being recalled in the Cadillac CT5 but GM has not acknowledged issues with the control valve body on the XT5. After leaving the dealership after being serviced for a control valve body replacement I was involved in an accident 79 miles later/none of the safety features on this $60,000 vehicle engaged⦠no emergency braking⦠no vibration of seatâ¦. no audible or visual alert stating approaching the vehicle to closely-NOTHING!
Compare 2025CADILLACXT5 to Similar Vehicles
NHTSA Investigations 1 Open
PE24011Preliminary EvaluationOpen
Electronic Brake Module Component Failure
PE22006Preliminary EvaluationClosed
Rear-View Camera Failure
PE19001Preliminary EvaluationClosed
Roof Skin Separation While Driving
EQ11001EQClosed
IEE Passenger Sensing System Mats
EA07017Engineering AnalysisClosed
REAR DRIVETRAIN COMPONENT FAILURE
Frequently Asked Questions
How many complaints does the 2025 CADILLAC XT5 have?▼
The 2025 CADILLAC XT5 has 4 NHTSA complaints, 3 crashes, 0 fires, 9 injuries, and 0 deaths reported.
What is the safety rating for the 2025 CADILLAC XT5?▼
The 2025 CADILLAC XT5 received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2025 CADILLAC XT5?▼
Yes, the 2025 CADILLAC XT5 has 1 recall(s). The most common affected component is ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2025 CADILLAC XT5?▼
The most-complained component for the 2025 CADILLAC XT5 is ENGINE with 1 complaints. Other frequently reported areas include FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING and FORWARD COLLISION AVOIDANCE: WARNINGS.
Is the 2025 CADILLAC XT5 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2025 CADILLAC XT5 has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.