2020 CADILLAC XT5

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly cr

TIRES

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to

TIRES

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

The contact’s father owns a 2020 Cadillac XT5. The contact stated that while attempting to use the driver's side rear seat belt, the seat belt failed to buckle securely. The contact had not attempted to use the rear passenger’s side seat belt. The contact stated that the vehicle had not been taken to a dealer or independent mechanic to be diagnosed or repaired. The failure mileage was unknown.

WHEN BACKING OUT OF GARAGE THE BACKUP CAMERA STOPS WORKING IN THE SUN LIGHT MUST WAIT 2 MINUTES FOR IT TO START WORKING IN SUN LIGHT. WHILE BACKING OUT OF GARAGE BLIND TO THE REAR FOR AT LEAST 2 MINUTES. NO OTHER CAR I NOW OF DOES THIS. BEEN TO TWO CADILAC DEALER IN TO DIFFERENT STATES BOTH SAID NOTHING THEY CAN DO ABOUT IT.

Auto shut down completely in the middle of the road. No one including tow truck driver could not put vehicle into neutral. Once the vehicle was towed to the dealership in was confirmed that battery just died and the dealership stated due to the electrical shifter there was no way to engage neutral since the vehicle could not start. This situation caused major traffic issues for 3 hours as vehicle was locked in position. I would think there should be some way to push the vehicle to the curb allowing traffic to flow. Being stuck in the middle of traffic and unable to push vehicle to the side of the road is very dangerous. Please advise Cadillac that people must have a way to get there vehicle out of the middle of the road and this a very dangerous situation.

Auto shut down completely in the middle of the road. No one including tow truck driver could not put vehicle into neutral. Once the vehicle was towed to the dealership in was confirmed that battery just died and the dealership stated due to the electrical shifter there was no way to engage neutral since the vehicle could not start. This situation caused major traffic issues for 3 hours as vehicle was locked in position. I would think there should be some way to push the vehicle to the curb allowing traffic to flow. Being stuck in the middle of traffic and unable to push vehicle to the side of the road is very dangerous. Please advise Cadillac that people must have a way to get there vehicle out of the middle of the road and this a very dangerous situation.

The shift gear cracked and became inoperable serious safety issue. Unable to place the car in park reverse or drive

When driving on the interstate traveling roughly 70 miles an hour went to accelerate and vehicle transmission made a hard shift and clunk. Then RPMs all transmission started slipping attempted to use paddle shifter to change gear felt transmission engage a different gear than instantly disengage felt like vehicle was in neutral Vehicle would not even allow me to drive at any speed had to coast with flashers on until I was able to find a safe area to pull onto the shoulder. Was told by the dealer, lots of metal found in the transmission. Transmission codes were. P0700, p0796, p2732, p18ab, p18ad , p187d vehicle was making whining sound like a cracked valve body inside the transmission. Requested failure analysis from GM Cadillac, and still have not received results was told by the dealer it was like the transmission was worn out. There was a lot of clutch material. No warning, signs or symptoms of the failure. Have had the vehicle back for three weeks and the new transmission is shutter

Faulty termostat which creates reduce steering error code PO128, tempeture indicator is not listed on the dash board, engine RPMs are increased. This problem has increased for now the engine check light is highlighted.

Faulty termostat which creates reduce steering error code PO128, tempeture indicator is not listed on the dash board, engine RPMs are increased. This problem has increased for now the engine check light is highlighted.

The contact owns a 2020 Cadillac XT5. The contact stated that the gear shifter plastic and connectors connected to the cover of the wiring had detached from the gear shifter, exposing the inner wiring. The contact stated that more of the gear shifter covering had started detaching. The vehicle was taken to the dealer who diagnosed and determined that the shifter mechanism needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the failure was not covered under the recall. The failure mileage was 37,000.

Mileage: 37,000

The contact called on behalf of her grandmother who owns a 2020 Cadillac XT5. The contact stated while driving approximately 60 MPH and attempting to accelerate, the vehicle failed to accelerate while attempting to switch lanes. The contact stated that while depressing the brake pedal, the vehicle was revving; however, the vehicle failed to slow down as needed. The contact stated that the vehicle continued to accelerate to approximately 80 MPH. The contact depressed the brake pedal for an excessive amount of time to significantly reduce the speed of the vehicle. The contact stated that the vehicle decelerated to approximately 70 MPH. The contact became aware that the cruise control had activated independently. While attempting to deactivate the cruise control, the cruise control failed to deactivate. The contact pressed the START/STOP button to turn off the vehicle. The contact pressed the button again immediately turning the vehicle back on and shifting into neutral, significantly red

The contact called on behalf of her grandmother who owns a 2020 Cadillac XT5. The contact stated while driving approximately 60 MPH and attempting to accelerate, the vehicle failed to accelerate while attempting to switch lanes. The contact stated that while depressing the brake pedal, the vehicle was revving; however, the vehicle failed to slow down as needed. The contact stated that the vehicle continued to accelerate to approximately 80 MPH. The contact depressed the brake pedal for an excessive amount of time to significantly reduce the speed of the vehicle. The contact stated that the vehicle decelerated to approximately 70 MPH. The contact became aware that the cruise control had activated independently. While attempting to deactivate the cruise control, the cruise control failed to deactivate. The contact pressed the START/STOP button to turn off the vehicle. The contact pressed the button again immediately turning the vehicle back on and shifting into neutral, significantly red

After a rainy highway speed 50 mile trip I stopped to get a Lotto ticket at my local store. I shut the vehicle off. It took me approximately 2 to 3 minutes to buy the Lottery ticket. I started the vehicle and noticed that my power steering was not operating. I could barely move the steering wheel ( it seemed locked) and I barely made my 10 mile trip to my house using secondary dirt roads . I called my dealer and was told that sometimes after an overnight of non use the problem would go away. The next morning I started the vehicle and the power steering was back to normal. I took it to my local Cadillac dealer and they scoped it and found no defect codes recorded. I was very fortunate that the incident didn’t occur while driving at I-75 . At high speeds without steering it would have resulted in possible multiple serious injuries or deaths. I hope that their is a possible fix to the steering loss but my dealer has no clues at this time. Mileage on my vehicle is approximatel

After a rainy highway speed 50 mile trip I stopped to get a Lotto ticket at my local store. I shut the vehicle off. It took me approximately 2 to 3 minutes to buy the Lottery ticket. I started the vehicle and noticed that my power steering was not operating. I could barely move the steering wheel ( it seemed locked) and I barely made my 10 mile trip to my house using secondary dirt roads . I called my dealer and was told that sometimes after an overnight of non use the problem would go away. The next morning I started the vehicle and the power steering was back to normal. I took it to my local Cadillac dealer and they scoped it and found no defect codes recorded. I was very fortunate that the incident didn’t occur while driving at I-75 . At high speeds without steering it would have resulted in possible multiple serious injuries or deaths. I hope that their is a possible fix to the steering loss but my dealer has no clues at this time. Mileage on my vehicle is approximatel

This vehicles transmission has went out twice. Both while driving and could have caused death on the freeway because the vehicle came to a complete stop. 2 young children could be at high risk for this issue. It was taken to the dealership the first time and the transmission was replaced and within 3 months the same issue occurred which could have been deadly. It again was given a new transmission and 6 months later the same issue is occurring. Yesterday the check engine light came on. The vehicle began to drive very slow as I was on the main road. Another collision could have occurred but thankfully I was able to turn into a parking lot and stop the vehicle. GM corporate has Been contacted multiple times and have stopped answering all my calls and conerns. This issue can cause major damage to my family as well as others. A new vehicle like this should not have these issues

The contact owns a 2020 Cadillac XT5. The contact stated while driving at an undisclosed speed, the contact heard abnormal noises coming from the vehicle. While attempting to accelerate, the vehicle hesitated. The vehicle was taken to the dealer; however, no cause for the failure was found. The manufacturer was contacted and advised the contact to take the vehicle to the dealer for assistance. The failure mileage was 34,817.

Mileage: 34,817

The camera system has not been turning on intermittenly. Both the rear backup and the side/front cameras bring the screen to a black screen with a red triangle and red camera logo with a line through it (signifying no camera connected?). I have most commonly noticed it when I am parking in my garage at night, but it will work the next day, very hard to reproduce the conditions..

While driving at low speed lost all power steering . Was able to get it back home . When checked again later power steering was working . While driving later that day brakes engaged to a sudden slamming stop , red abs engaged light flashed then went away . Both incidents could’ve caused accidents. I’m scared to drive this car anymore. A week prior I thought the gears weren’t engaging / transmission seemed to be slipping ? 6 months prior braking engaged on freeway , also scary .. dealer said it needed a update and would be fine . 5 months ago I was unable to reverse out of my driveway , dealer also said it was in need of a update . I never received notice I was in need of any updates before these problems occurred .

While driving at low speed lost all power steering . Was able to get it back home . When checked again later power steering was working . While driving later that day brakes engaged to a sudden slamming stop , red abs engaged light flashed then went away . Both incidents could’ve caused accidents. I’m scared to drive this car anymore. A week prior I thought the gears weren’t engaging / transmission seemed to be slipping ? 6 months prior braking engaged on freeway , also scary .. dealer said it needed a update and would be fine . 5 months ago I was unable to reverse out of my driveway , dealer also said it was in need of a update . I never received notice I was in need of any updates before these problems occurred .

While driving at low speed lost all power steering . Was able to get it back home . When checked again later power steering was working . While driving later that day brakes engaged to a sudden slamming stop , red abs engaged light flashed then went away . Both incidents could’ve caused accidents. I’m scared to drive this car anymore. A week prior I thought the gears weren’t engaging / transmission seemed to be slipping ? 6 months prior braking engaged on freeway , also scary .. dealer said it needed a update and would be fine . 5 months ago I was unable to reverse out of my driveway , dealer also said it was in need of a update . I never received notice I was in need of any updates before these problems occurred .

POWER STEERING ASSIST HAS FAILED ON 2 OCCASIONS. THE FIRST IN LATE JAN. 2021, WITH APPROX 2000 MILES ON THE ODOMETER, AND THE SECOND ON 30 APRIL 2021. ON THE FIRST OCCASION, THERE WAS NO POWER STEERING ASSIST AT START-UP AFTER STOPPING FOR FUEL. THE SECOND WAS WHILE DRIVING AT APPROX. 40 MPH. THE OPERATOR WAS ABLE TO PULL OVER, OUT OF TRAFFIC SAFELY. ON BOTH OCCASIONS, THE VEHICLE EXPERIENCE WAS VERY HEAVY MANUAL STEERING; AND THE SHORT-TERM REMEDY WAS TO POWER OFF THE VEHICLE AND RESTART AFTER 5 OR SO MINUTES TO CONTINUE TRAVELING WITHOUT ISSUE. ON THE FIRST OCCASION, DEALER SERVICE FOUND NO ERROR CODES. TECHNICIAN SCANNED PROGRAMMING FOR 'PSCM' WITH 'SPS' AND FOUND AN UPDATE TO ADDRESS THE REPORTED ISSUE. TECHNICIAN REPROGRAMMED THE POWER STEERING MODULE W 'SPS'. THE VEHICLE WILL BE SERVICED ON 3 MAY 2021 FOR THE SECOND EPISODE.

Mileage: 3,000